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Properties for sale
Properties for rent
Apr 23,2017
Minithumbup
Alex
Michael Usher
By:
Apr 23,2017
0 people found
this helpful
The support we received from Ushers during the sale of our property was invaluable. The team were pleasant and approachable and delivered a professional service at every stage of the sale, from the advertising stage to completion. The whole process was smooth and efficient and made our life easy, which is all anyone can hope for when going through a complex and potentially complicated process that a sale of a property can be. It was great dealing with Ushers and we would definitely consider usin...
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Comment on agent fees
The agent fees were extremely reasonable from the seller's point of view.
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Mar 23,2017
Minithumbup
By:
Mar 23,2017
0 people found
this helpful
Good efficient service. Rent is collected regularly and notification given each month of payment. If there is a problem in the property Ushers staff are quick to contact you to seek approval of what is required. Found new tenants quickly when needed. Whilst living away from the rented property it is heartening to know Ushers will sort any problem...
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Comment on agent fees
I guess they are in line with other agents
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Mar 07,2017
Minithumbup
Alex
Michael Usher
By:
Mar 07,2017
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this helpful
Fantastic service from start to finish. The whole team are great, and in particular Alex, who walked us through the entire process, chased up other parties and provided us with advise and kept us up to date. We can't thank you enough!...
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Comment on agent fees
Very reasonable and value for money
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Feb 09,2017
Minithumbup
Michael Usher
Alex
By:
Feb 09,2017
0 people found
this helpful
I highly recommend Ushers Estate Agents. Great service and easy to deal with - Ushers is staffed by a group of friendly, knowledgeable and experienced staff who understand the rental and sales market in their area . Ushers handled both the rental and eventual sale of our property professionally and efficiently....
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Comment on agent fees
Well priced and resonable
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Jan 06,2017
Minithumbup
Michael Usher
By:
Jan 06,2017
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I was particularly impressed with the service from Michael Usher and his Team. They kept me informed at every step of the way and I would have no hesitation in using Ushers Estate Agents in the future....
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Comment on agent fees
Extremely good.
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Jan 03,2017
Minithumbup
By:
Jan 03,2017
0 people found
this helpful
Ushers helped me with my first house they made everything go very smoothly and they were always polite and helpful. I will be using them when I sell. Thank you Ushers...
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Comment on agent fees
Very good
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Nov 17,2016
Minithumbup
Alex
By:
Nov 17,2016
0 people found
this helpful
We were selling our maisonette in order to upgrade to a 3 bedroom house within the same area. Ushers had the perfect house on their books. When my wife rang to get a place at the open house, she was warned that the property required a lot of work and we'd need to be in a position to spend £20,000 on moving in. We were happy with that and viewed the property, putting in an offer straight afterwards. I can see why Ushers were warning people about the need for updating, and it seemed to have ...
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Comment on agent fees
We were buying not selling, but I believe Ushers charge the same fees as the other independent estate agents in Carshalton.
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Nov 10,2016
Minithumbup
Alex
Michael Usher
By:
Nov 10,2016
0 people found
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Alex dealt with the sale of my property in Wallington. From the outset, Alex was very professional, polite, friendly and efficient. I was kept well informed by him during all stages of the sale process. Alex also set me up on Check my move website, enabling me to view the stages myself, which was the great. The open day on a Saturday, arranged by Ushers was a huge success, resulting in my accepting an excellent offer (1 of many) on the following Monday. The offer I accepted, resulted in my ...
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Comment on agent fees
Very good and competitive.
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Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
Thank you, Michael, Alex and the team, for yet again finding us such lovely tenants. And thank you for going above and beyond the call of duty to negotiate, successfully and to the satisfaction of all involved, when unforeseen circumstances meant that we had to ask for a week's delay in the start date of the tenancy. We much appreciate your professionalism, hard work and friendly service....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 06,2016
Minithumbup
Alex
Michael Usher
By:
Nov 06,2016
0 people found
this helpful
We would highly recommend Ushers Estate Agents for finding a quality tenant. An honest, organised and reliable team giving sound practical advice from the outset, to marketing, arranging viewings as well as demonstrating excellant administration and communication skills at all times we would like to thank Alex, Michael, Melissa, Stephanie and the rest of the team at Ushers for making the process run so smoothly...
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Comment on agent fees
Fees very reasonable and fair
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Oct 01,2016
Minithumbup
Alex
Michael Usher
By:
Oct 01,2016
0 people found
this helpful
Fantastic service from a very efficient & more personal Estate Agent! I've tried the larger chains in the past but frankly they just don't compare to Ushers. Well done team in getting me a fabulous price for my house & an 8 week completion! I loved their better premium marketing, pro active communication and friendly staff. Choose Ushers. They are a cut above the rest!...
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Comment on agent fees
Fantastic fees!
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Sep 15,2016
Minithumbup
Michael Usher
Alex
By:
Sep 15,2016
0 people found
this helpful
We have used Ushers on several occasions and can't recommend them highly enough, fabulous service from Mike , Melissa and the team . They make the whole process of buying and selling painless.....
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Comment on agent fees
The fees were very reasonable ,
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Aug 05,2016
Minithumbup
Melissa
Alex
By:
Aug 05,2016
0 people found
this helpful
Melissa has been amazing a very committed and hard working and understanding person and i wanted to say how much of a life saver she is thank you so much 10 out of 10. Ushers are lucky to have you....
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Jul 31,2016
Minithumbup
Alex
By:
Jul 31,2016
0 people found
this helpful
I would highly recommend Ushers Estate Agents for your next move. The customer service was excellent; great communication, very friendly and really helpful. Alex was a super agent from start to end, keeping in contact everyday and making the entire process so easy for me. Thank you Alex (& all at Ushers)...
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Comment on agent fees
Very good. Extremely reasonable fees.
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Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
this helpful
We recently purchased a property through this family run Estate Agent in Carshalton. They were very prompt in responding to us and we felt like valued customers rather than just a number. The weekly Check my move was particularly helpful in tracking through the progress of the purchase. Unlike chains we felt our custom was valued and our needs understood. We would highly recommend them....
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Comment on agent fees
Not applicable - purchase only
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Jul 01,2016
Minithumbup
Alex
By:
Jul 01,2016
0 people found
this helpful
I want to thank Alex and the staff of Ushers in promoting my property and selling it. They stayed in touch with me throughout the sale, and through Check your Move, I was able to follow the progress of the sale, and when necessary, could urge my lawyer to speed up getting the information that we required....
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Comment on agent fees
The agent's fees were lower than some of their competitors.
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Jun 27,2016
Minithumbup
Michael Usher
Alex
By:
Jun 27,2016
0 people found
this helpful
Ushers was recommended to me, and I wholeheartedly recommend them on to anyone. At all times, they were honest, reliable and available. All staff were helpful and patient. I am so glad I went to Ushers....
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Comment on agent fees
A very good deal indeed. Thankyou for being so fair.
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Jun 13,2016
Minithumbup
Alex
Melissa
By:
Jun 13,2016
0 people found
this helpful
Thank you Ushers for selling our 4 bed detached house for us. The best service received from 3 agents we enquired with in Carshalton & Wallington. 2 came & valued out house & I ruled out the other on the phone. Michael did not have the usual corporate estate agency sales patter. He was easy to talk to & efficiently showed us how his Agency could offer an unrivalled marketing package for a great fee, making our house stand out. Compared to the other multi branch agent there was ...
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Comment on agent fees
Very good
Was this helpful? Yes
Jun 13,2016
Minithumbup
Alex
By:
Jun 13,2016
0 people found
this helpful
Having had bad experiences previously, we had a negative view of estate agents. However Ushers, and Alex in particular, were honest, friendly and helpful and have been proactive in helping the purchase through. We couldn't be happier with the service. We are not looking to sell any time soon, but if and when we do, we will contact Ushers!...
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Comment on agent fees
N/A
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Jun 02,2016
Minithumbup
Michael Usher
Alex
By:
Jun 02,2016
0 people found
this helpful
The team at Ushers have been nothing less than spectacular! They kept me constantly in the loop with my sale and purchase and it's been the smoothest and stress free process I have ever experienced. I highly recommend this company and will definitely use again. Keep up the good work guys!...
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Comment on agent fees
Good
Was this helpful? Yes
May 24,2016
Minithumbup
Michael Usher
Alex
By:
May 24,2016
0 people found
this helpful
Thank you to Michael, Alex, Stephanie & the team for such an efficient job in selling my house for me! Selling through Ushers & buying through another local agent was like chalk & cheese…. Your company were on the ball with placing my property on the market, very competitive giving me the best deal locally on the fee, upgrading my marketing to premium marketing which other local agents wanted to charge me extra for, pro actively booking in the viewings, to negotiating effect...
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Comment on agent fees
Lowest fee in Carshalton
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May 24,2016
Minithumbup
Alex
Melissa
By:
May 24,2016
0 people found
this helpful
Everyone at Ushers is extremely friendly and helpful as well as being very professional. They will go the extra mile to help out with unexpected situations and their advice and contacts have been invaluable....
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Comment on agent fees
Reasonable, then after a number of years letting with them the fees reduce which is unique in this area.
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May 23,2016
Minithumbup
Stephanie
Michael Usher
By:
May 23,2016
0 people found
this helpful
Really impressed by the way Ushers looked after me from start to finish! I will never use a chain Estate Agent again as dealing with this family business was stress free & a pleasant experience! Well done to Stephanie & Michael in particular for helping me achieve a higher price than another Agent valued my house for & for getting the Sale through in under 8 weeks which was paramount for me as I was emigrating. In a nutshell Ushers were more welcoming than the other Agents in the ...
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Comment on agent fees
Extremely competitive!
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May 11,2016
Minithumbup
Michael Usher
By:
May 11,2016
0 people found
this helpful
I have to agree they are Simply Better! than other agents I've used in the past! I have dealt with other Agents in Carshalton over the years but was so pleased I was recommended to Ushers :) To summarise my fantastic experience, Michael was the most professional Agent I talked to when phoning 4 but then narrowing down to 2 to visit. 2 refused to even quote a fee for selling & were quite rude in particular Cromwells, but Michael talked me through his Premium service & also the fee. The ...
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Comment on agent fees
Excellent- Better than Paul Graham, Andrews & Cromwells!
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May 06,2016
Minithumbup
By:
May 06,2016
0 people found
this helpful
Really pleased with the service I've received from Ushers. The last time I tried to sell my property the agent I used in Carshalton was no good at all, so I decided to give Ushers a try as they are an independent family business. They did an excellent job of selling my property, I really liked the marketing they do and it was obvious buyers did as well as I got some amazing offers! Aside from that, they were all very professional and every time I called in I could speak to someone who knew exa...
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Comment on agent fees
Very good value for the service they offer, well worth every penny.
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May 05,2016
Minithumbup
Michael Usher
Melissa
By:
May 05,2016
0 people found
this helpful
Ushers were fantastic! I felt that Michael was more sincere than the other couple of agents I spoke to. I felt I could trust his advice & also loved the fact I was dealing with a genuine independent family business. They acted on my every instruction. Nothing was too much for them. Their communication was better than the last agent I used & the checkmymove web portal that gives pro active updates was invaluable. I am very busy in my role as a GP so being able to log in for my update fr...
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Comment on agent fees
Very good
Was this helpful? Yes
Apr 30,2016
Minithumbdown
Alex
By:
Apr 30,2016
0 people found
this helpful
Terrible communication skills, when asked to contact the buyers directly to avoid 100s telephone conversation he said he would do but later on I learned that the buyer was never contacted....
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What agent could do to change your mind?
Too expensive, have done practically nothing as the flat sold itself in 4 hours.
Attached Files
Comment on agent fees
Too expensive, have done practically nothing as the flat sold itself in 4 hours.
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Apr 27,2016
Minithumbup
Alex
Michael Usher
By:
Apr 27,2016
0 people found
this helpful
5 star service from a fantastic Family business! I decided to talk to 3 agents in Carshalton. I spoke to Silverman Black, Paul Graham & Ushers. The 1st agent- SB seemed very limited in staffing & resources from my visit. There was only 1 staff member in the office, the phone never rang whilst I was there for 20ish mins, I was also warned they tend to over value to get business & then knock you down. The 2nd agent- PG were very expensive, I didn't get a positive vibe when I said I ...
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Comment on agent fees
Brilliant!
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Apr 18,2016
Minithumbup
Stephanie
Michael Usher
By:
Apr 18,2016
0 people found
this helpful
I'd spoken to Goodfellows, Cromwells & Purple Bricks but then received a flyer through the door from Ushers. I was very impressed from my 1st call right through to when I handed them my keys on completion. 2 of the 3 agents I initially talked to didn't want to discuss fees over the phone & the 3rd- Purple Bricks seemed very impersonal. When I asked questions about getting me the best price in my area, it was obvious I was talking to a call centre with no local knowledge. I decided to a...
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Comment on agent fees
Very good
Was this helpful? Yes
Apr 08,2016
Minithumbup
Michael Usher
Alex
By:
Apr 08,2016
0 people found
this helpful
I had a Carshalton Beeches agent round beginning with C to value my house but then 2 different people recommend Ushers to me. I liked the fact they were a successful family owned business & I could quickly see the difference between the multi branch agent in the Beeches & Ushers. We loved the premium upgrades with Ushers, the fact that Michael the owner met us & was actively involved with the marketing & negotiations. Their portal called checkmymove was genius & we had pr...
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Comment on agent fees
Fantastic fees!
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Mar 24,2016
Minithumbup
Alex
Michael Usher
By:
Mar 24,2016
0 people found
this helpful
As first time landlords we found Ushers approach to letting our property both professional and reassuring. This is an estate agent with a very clear picture of the dynamics of the local property market and well placed to assess appropriate rents. Tenant screening was thorough and well presented. It is refreshing to have professional service complemented by a personal touch....
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Comment on agent fees
Fair
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Mar 22,2016
Minithumbup
By:
Mar 22,2016
0 people found
this helpful
So very pleased I chose to use Ushers for the sale of my house. They were very clearly much more knowledgeable of the local market than the other 2 agents I spoke to. Their advice and marketing got me a record price for my style of house, and their communication was fantastic throughout the whole process....
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Comment on agent fees
I spoke to another 2 agents and Ushers had a much lower fee than one and a lower fee + much more included (premium marketing) than the other. Great deal.
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Mar 22,2016
Minithumbup
Michael Usher
Melissa
By:
Mar 22,2016
0 people found
this helpful
Happiest owner in the world!!! I felt I had to write a positive feedback for Michael & the team as they did a most fabulous job for my fellow beneficiaries & I. I want potential owners to read this & see that not all agents are the same. For me, Ushers are a cut above the rest :) They sold our parents large 4 bed detached house for us in Carshalton Beeches. We spoke to 3 agents & Ushers not only recommended the highest price but they also charged us the lowest fee comp...
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Comment on agent fees
Fantastic fees. They were the lowest fee of the 3 Agents we spoke to, but also giving a premium upgrade which the other 2 didn't offer
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Mar 21,2016
Minithumbdown
Michael Usher
Alex
By:
Mar 21,2016
0 people found
this helpful
We have a small family business and Ushers came recommended as they were a small family business as well. They were very polite to start with when we wanted to list our house but things soon turned sour when Michael Usher came round to view the house and put it on the market. We had completed our house on a high spec in an average neighbourhood, on a very large block and Michael tried to talk us down in the value of our property when we discussed the listing price. He was a bit rude about it ...
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Comment on agent fees
The agents fees were a good rate but that is the only positive.
Was this helpful? Yes
Mar 16,2016
Minithumbup
Alex
By:
Mar 16,2016
0 people found
this helpful
Alex was always courteous and he provided adequate information at each step of the process. We love the place. Thanks Alex....
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Comment on agent fees
Good
Was this helpful? Yes
Feb 20,2016
Minithumbup
Alex
Stephanie
By:
Feb 20,2016
0 people found
this helpful
I am so grateful to have been able to deal with such a professional agency. Firstable, as a first time buyer I could have not have better guidance on what needed to be done. Alex and his team was truly helpful and dealt with my search in an up-close-and-personal way with extremely strong ethics! I was highly impressed with the customer service received and their eager to assist making this process very enjoyable! They emphasised in special aspects that made the property suitable for me based...
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 12,2016
Minithumbup
Michael Usher
Alex
By:
Feb 12,2016
0 people found
this helpful
A very pleasing experience in dealing with Ushers not only having a quick response from the first phone call the overall speed of the sale was very satisfying...
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Comment on agent fees
Very reasonable rates. Good
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Jan 29,2016
Minithumbup
Alex
Melissa
By:
Jan 29,2016
0 people found
this helpful
I had a very good impression from everyone working at Ushers. They made the whole process easy, made me feel welcome and relaxed. Easy to treat every customer the same like another figure but this was not the case. prompt with questions and emails and In my opinion excellent....
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Comment on agent fees
One fee all in. Very reasonable.
Was this helpful? Yes
Jan 05,2016
Minithumbup
Alex
By:
Jan 05,2016
0 people found
this helpful
I was dealing with Ushers Estate Agents for almost two years and I found them to be very helpful and efficient, when help was needed it was offered straight away and any problems resolved very quickly! All the staff are very friendly and approachable and they made my first move an amazing one....
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Comment on agent fees
Very reasonable especially compared to other estate agents!
Was this helpful? Yes
Jan 04,2016
Minithumbup
Michael Usher
Alex
By:
Jan 04,2016
0 people found
this helpful
Michael did meet me at the property on the first day. He did a thorough exploration of the property before valuation was done. He did explain the process for the sale They did send a link for me to follow the progress of the sale Alex did give updates at regular intervals Were very helpful with any querries Extended service to chasing outstanding documents and items Helped with being the mediator between non speaking parties...
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Dec 11,2015
Minithumbup
Alex
Stephanie
By:
Dec 11,2015
0 people found
this helpful
Ushers were very efficient in their selling of the property. They kept me regularly informed of progress and made every effort to find prospective buyers. All the staff were polite & co operative, assisting me with any questions I had. They tried to resolve problems as quickly as possible, liaising with other buyers in the chain. I would highly recommend them....
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Dec 01,2015
Minithumbup
Michael Usher
Alex
By:
Dec 01,2015
0 people found
this helpful
Excellent service and would highly recommend. All the staff are extremely helpful and friendly and we didn't have any problems in contacting them or resolving any issues....
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Nov 06,2015
Minithumbup
Michael Usher
Alex
By:
Nov 06,2015
0 people found
this helpful
A 100% friendly, professional and thorough service from start through to completion. Very competitive rates accompanied by constant, informative and supportive communication. I never had to 'chase them up' over any detail of our sale, and they turned a potentially stressful time into a smooth transaction that we didn't have to worry about in the slightest. The Ushers team negotiated a great sale of our home, which filled both Us and our buyers with confidence. To sum up - a thoroughly profe...
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Nov 03,2015
Minithumbup
By:
Nov 03,2015
0 people found
this helpful
Being new to the whole landlord thing I was a bit apprehensive having seen horror stories of nightmare tenants on TV but using Ushers was an absolute pleasure. They took great care in understanding what sort of tenant I wanted in my property and finding the working professionals I was looking for. It took under 2 weeks and they got me a great rent. Good job Ushers!...
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Comment on agent fees
I spoke to another 2 lettings agents and they both had loads of hidden fees, Ushers fees were all-inclusive so worked out much cheaper.
Was this helpful? Yes
Oct 24,2015
Minithumbdown
By:
Oct 24,2015
3 people found
this helpful
* won't even let us view properties. We are a professional high income family with two school age children who have rented in London for over ten years, without a single issue or deduction in deposit. We are meticulous in cleanliness and our children are tidy, as we have brought them up in such a manner. Ushers clearly have no faith in their own ability to recommend the right tenants without such hard and fast and discriminatory rules. Therefore, I have no confidence in them in letting age...
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By: Owner
Nov 02, 2015
View all comments (1)
It is disappointing to receive an unjustified negative review from a disgruntled enquirer who did not meet the landlord's criteria for this property. As one of the area's top lettings agents, we pride ourselves in not compromising on our client's wishes. Michael, owner of Ushers ...
Oct 19,2015
Minithumbup
Alex
Michael Usher
By:
Oct 19,2015
0 people found
this helpful
We had a visit from Michael in the summer of 2015, this was a particular difficult time for us as circumstances resulted in having to selling our mothers' home. In addition, living abroad only added to the over-all potential anxiety of the situation. My brother and I met with 4 different local agents, but only Micheal gave us what we felt was the best and honest advice based on our situation. We felt he didn't attempt to over price the house and we got what we believed was good market value. M...
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Oct 13,2015
Minithumbup
Stephanie
Alex
By:
Oct 13,2015
0 people found
this helpful
We were impressed with the service we received when first approaching Ushers, the staff present on that rainy Saturday were friendly and approachable. Once we agreed to sell the property with Ushers we were kept regularly updated and all my emails and telephone calls were responded promptly and any questions answered. Alex in particular was very helpful and kept chasing our solicitors for an exchange and completion date. I would strongly recommend Ushers against the normal chain agents as they a...
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Oct 08,2015
Minithumbdown
By:
Oct 08,2015
2 people found
this helpful
I have a family owned home to sell and Usher's came recommended. I rang to book an appointment and a man rang later to make an appointment to visit - or so I thought. He asked many questions in quick fire sequence which sort of took me aback and his customer telephone skills were not great. He asked which other estate agents I had contacted. I explained that I was contacting two others on the advice of my solicitor. He said he would ring back the following day after he had spoken to his boss. I...
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What agent could do to change your mind?
It would have been businesslike and courteous to telephone me, even if to explain that they did not want to sell my house. It would have been helpful to know the reason(s) why.
Attached Files
Was this helpful? Yes
Sep 04,2015
Minithumbup
Alex
By:
Sep 04,2015
0 people found
this helpful
I found Alex a pleasure to deal with and he was in control of all aspects of the sale and able to effectively communicate where we were in the process. He was pro-active in his approach and was able to pin point potential stumbling blocks and make suggestions as how these could be overcome if and when they arose. I'd highly recommend!...
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Aug 01,2015
Minithumbup
Michael Usher
Alex
By:
Aug 01,2015
0 people found
this helpful
Ushers Estate Agents provided us with a highly efficient and cost effective service. We were particularly impressed with their ability to provide regular and accurate updated on the progress of our move through the...
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Comment on agent fees
Good value for money.
Was this helpful? Yes
Jul 21,2015
Minithumbup
Michael Usher
Alex
By:
Jul 21,2015
0 people found
this helpful
I have used Ushers Estate Agents to let our property for a number of years now. They have always found us tenants quickly. Michael and Alex have always responded promptly to emails and telephone calls and offer excellent customer service. I have always found them helpful, friendly and professional....
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Jul 20,2015
Minithumbup
Alex
Michael Usher
By:
Jul 20,2015
0 people found
this helpful
I would highly recommend Michael and his team at Ushers. They are definitely the BEST estate agents I have ever dealt with. I have been kept informed throughout the whole process of selling my late mother's house, and their 'check my move' website is fantastic. They are efficient, informative, helpful and above all not pushy. All in all a 5 star service......THANKS GUYS !...
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Jul 08,2015
Minithumbup
Michael Usher
Alex
By:
Jul 08,2015
0 people found
this helpful
I am a very happy and returning customer to 'Ushers' over the last 6 years. I am a landlord, and letting my flats through 'Ushers' is a safe and reliable way of finding the right sort of tenant(s). They advertised my property for let on the Internet and in house, allowing for maximum viewings. All photos were well presented and described. They security checked my prospective tenant(s) confirming job statues and income compatibly with the rent agreed. Though out the whole process, communication ...
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Jun 28,2015
Minithumbup
Michael Usher
Alex
By:
Jun 28,2015
0 people found
this helpful
In 2004 I bought my first property and Ushers were the agents, having had a great service through the buying period, when we decided to rent out the property I had no hesitation in asking them to find me tenants. I rented the property for a total of seven years and was never without a tenant, they made it a very easy process and When I had a couple of minor problems, when one of my tenants needed to leave early due to unforeseen circumstances,they were very helpful by liaising with my self and ...
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Jun 09,2015
Minithumbup
Alex
Stephanie
By:
Jun 09,2015
1 people found
this helpful
We used Ushers to purchase the flat and from start to finish found the staff friendly,helpful and reassuring. Their response to emails and queries were answered quickly and efficiently. They acted as an interface with the Seller and Solicitors and kept us up to date with the process by using their checkmymove Website, which is updated at every stage to enable you to see exactly what is happening. We would definitely use Ushers again and happily recommend them. 10 out of 10...
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Comment on agent fees
We did not have to pay Agent Fees. Whilst the Valuation by Ushers for the property was accurate based on the area, we paid a lot more then the Valuation to enable us to successfully purchase the property as there were a lot of offers in on the property.
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Apr 22,2015
Minithumbup
Alex
Michael Usher
By:
Apr 22,2015
1 people found
this helpful
to holm this may concern i would like to start with i first used usher estate agents in 2004 i was selling a little terrace house down in carshalton at that time i was dealing with mike he had a meeting with my wife at the house after he left 20min later he phoned my wife and ask if he could book in a viewing she said yes and he sold the house with in 2 hours of being on the market we just where so happy and relaxed thought the whole process at the time i think it was just mike and his wife it ...
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Comment on agent fees
look am scottish i am not going to be happy paying money but i would rather give it to some who is going to provide a service and experiace that you can rely on and do the job you have paid for.
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Mar 27,2015
Minithumbup
Alex
By:
Mar 27,2015
0 people found
this helpful
I have received excellent advice from the agent at all stages of the sale, their recommendations on roof contractors and asbestos specialists speeded up the sale process. The whole process was courtesously handled in a very efficient manner-I have no hesitation in highly recommending this agency....
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Mar 26,2015
Minithumbup
Michael Usher
By:
Mar 26,2015
0 people found
this helpful
Im so pleased I've found Ushers, by far the best Agent I've used to date! Thank you to Michael & the team! I have bought & sold a few times & used agents like Paul Graham, who were very average & so inefficient + charged the highest fee ive ever paid, then Andrews who seemed to work more for the buyer than for me their seller....... I then googled Agents in Carshalton & came across Ushers. From my first call to them through to the valuation appointment and then to them effi...
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Comment on agent fees
The best out of 3 Agents
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Mar 24,2015
Minithumbup
Michael Usher
Alex
By:
Mar 24,2015
0 people found
this helpful
Michael and Alex have been very professional, calm, supportive and knowledgeable throughout the whole process of selling our property. The photos online were great and we had several offers really quickly! At every stage we asked lots of questions which were always happily answered fully. They kept us up to date with everything and made the process as painless as was possible, considering we weren't the easiest of sellers! Thank you very much for your support....
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Comment on agent fees
Very reasonable.
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Mar 09,2015
Minithumbup
Michael Usher
By:
Mar 09,2015
0 people found
this helpful
Michael and his staff at Ushers were incredibly open and honest throughout what was a long and eventful journey for us, mainly because of the tough market conditions. They were helpful in contacting relevant parties in a prompt and effective manner at all stages of the sale and purchase process. The arrangement of the open house and the management of the subsequent offers was incredibly efficient and easy for us to understand, and as it turned out we were also able to purchase a property throug...
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Comment on agent fees
Incredibly competitive fee, the best we had offered to us
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Mar 04,2015
Minithumbup
folkestone folkestone
By:
Mar 04,2015
0 people found
this helpful
After meeting with a few local estate agents with the view to sell my property I decided to go with Ushers for a number of reasons. Not only were they the most competitive with their fees but they also had brilliant knowledge on the local area and were able to swiftly answer any queries I/my solicitor had during the sale process. Ushers staff were extremely friendly, polite and efficient in every conversation I had with them and best of all, there was ALWAYS someone available to speak to who c...
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Feb 27,2015
Minithumbup
Michael Usher
By:
Feb 27,2015
0 people found
this helpful
I highly recommend Ushers Estate Agent go anyone who is looking for a prospective agent to sell their property. Initially I had contact with Michael who was very honest about everything and detailed the best way to go about selling the property. True to that, the property sold very quickly and from there I had the pleasure of having Alex handle my case. All queries that I asked were answered on the day (even if that was to say I'll check with the buyers and get back to you as soon as) so I alwa...
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Comment on agent fees
Very competitive fee.
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Feb 12,2015
Minithumbup
By:
Feb 12,2015
0 people found
this helpful
Top marks all round for Ushers - consistently found me good tenants and also helpful when I have bought and sold from them. A family business where the customer feels part of the family! highly recommended....
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Feb 12,2015
Minithumbup
Alex
Stephanie
By:
Feb 12,2015
0 people found
this helpful
Our experience with ushers was great - we had a lot of issues elsewhere in the process of buying for the first time but everything was explained very well by Alex, who let us know what was going on at every stage and was always contactable. I couldn't thank them enough....
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Feb 06,2015
Minithumbup
By:
Feb 06,2015
0 people found
this helpful
Established really good relationship by communicating in a friendly manner and prompting where required. This i found essential for my first property....
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Jan 25,2015
Minithumbup
Alex
By:
Jan 25,2015
0 people found
this helpful
We have had a very good service from Ushers Estate Agents, particularly Alex. All the staff have been helpful. Every time we had a question I would email and get a response almost immediately, even if it meant they had to get in touch with our buyer, it was done quickly. The house sold within days of going on the market, we had plenty of viewings and no time wasters. I believe in the end we had 3 or 4 offers to choose from. Everything has gone smoothly from start to finish. The check my mov...
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Comment on agent fees
We were very satisfied with the fees we have paid, the agents have been very good.
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Jan 09,2015
Minithumbup
By:
Jan 09,2015
0 people found
this helpful
First class service from start to did finish. We had various problems getting the sale over the line and Ushers were brilliant in helping to iron out the issues...
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Jan 08,2015
Minithumbup
Michael Usher
Alex
By:
Jan 08,2015
0 people found
this helpful
From the outset Ushers were most thorough and professional in all they did to sell the property, constantly keeping me informed about what was happening. Even when the first buyer pulled out just days before we were due to exchange contracts, the property was back on the market the next day and was sold again within days. Thoroughly recommended!...
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Comment on agent fees
Easily the best deal going!
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Jan 05,2015
Minithumbup
By:
Jan 05,2015
0 people found
this helpful
I'm a landlord who has owned 2 flats for a number of years. I've used a number of agents in the past including Leaders & Andrews. With hindsight I can't believe how expensive their fees are! I came across Ushers when I searched for a Lettings Agent in Carshalton/ Wallington online. I read impressive reviews from their landlords & also read reviews from tenants who appear to have tried to upset Ushers reputation, because they were unable to help when a tenant had a county court judgem...
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Comment on agent fees
They\'re a successful agent in part due to their very competitive fees, (but also because they are thorough & efficient) they don\'t have a long list of add one fees like Leaders & Andrews & they have saved me โ€š£โ€š£โ€š£โ€š£ by not having renewal fees for every year their tenant stays in one of my properties! Well done Ushers!
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Dec 21,2014
Minithumbup
Michael Usher
Melissa
By:
Dec 21,2014
1 people found
this helpful
I decided to leave this review because I've been so pleased with the service Ushers provided. When asking 2 Agents to come round to value my 2 bed Maisonette in Carshalton Village, I chose both from Carshalton High Street. One was a larger multi branch agent who I bought through & the other was Ushers, because they are very active in the Village. Whilst it was tempting to go with the Agent I bought through 3 years ago, the 2 staff members when looking to book them in were not at the c...
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Comment on agent fees
Really pleased with the deal & better than the other Carshalton agent that valued my house!
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Dec 19,2014
Minithumbup
Michael Usher
Alex
By:
Dec 19,2014
1 people found
this helpful
Having used Michael and his team, who did a sterling job managing our rental flat for 2 years, they were our obvious choice when it came to selling it. We cannot recommend them enough, they conducted the sale with true professionalism. Michael, Alex and Stephanie thank you !...
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Comment on agent fees
Very Happy with a fair competitive fee
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Dec 18,2014
Minithumbup
By:
Dec 18,2014
2 people found
this helpful
Thank you so much Ushers for getting my sale through in record time! I had offered on a new build property & was told I had to move quickly to sell my property if I wanted to secure my new detached house. Having spoken to 3 Carshalton agents on the phone, one of which was Ushers, they really stood out over the other two, one beginning with A & the other beginning with P- both the others were multi branch companies. After hearing the other 2 waffle on to me over the phone and not b...
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Comment on agent fees
The best fee in the High Street! They do what they say they are going to do. Well done Ushers & I can see why you are doing so well compared to other Carshalton Agents!
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Dec 15,2014
Minithumbup
By:
Dec 15,2014
1 people found
this helpful
So happy with Ushers, I've had my fingers burnt before with local lettings agents and so I tried Ushers as I heard they were different, and am very pleased I did! Ushers did exactly what I as a landlord wanted, found a really fantastic professional couple to rent my flat and to move in just when I wanted. Other agents have promised me this in the past but they never make good on their promises, either by leaving me months without rent because they have made the asking price too high, or by p...
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Comment on agent fees
I have been stung before by agents who hide many fees in their small print, they look cheap but turn out to be far more expensive. Ushers are different, they quoted me one low fee that covered everything, it is so refreshing to have a letting agent be up front and honest!
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Dec 11,2014
Minithumbup
Michael Usher
Alex
By:
Dec 11,2014
1 people found
this helpful
It's simple, I've used Estate Agents 4 times now & Ushers are by far the best Agent of the 4 of them! I loved the fact I could deal with the owner of the business, unlike dealing with youngsters like from another Agent. There were no high pressure techniques used, one of the other Agents refused to discuss fees on the phone & under valued my house. Ushers achieved a great price for my 4 bed house & also did a great deal on the fee. My job means i'm in meetings most days so to...
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Comment on agent fees
They offered me as advertised, the lowest fee!
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Nov 26,2014
Minithumbup
Michael Usher
Alex
By:
Nov 26,2014
0 people found
this helpful
I am a great believer that it's important to recommend a company when you're impressed with them, hence why I'm leaving this positive feedback for Ushers. I had 3 agents round to value my house and Ushers stood out over Cromwells & Andrews. Cromwells over valued my house but I was warned they are known for this tactic & I wouldn't fall for that. Andrews & Ushers valued it at a similar value. I liked Ushers more personal & friendly approach, their premium marketing, which wa...
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Nov 26,2014
Minithumbup
By:
Nov 26,2014
1 people found
this helpful
I am a professional landlord who has been using the services of Ushers estate agents from the first days of there shop opening, I have bought and sold numerous properties through them and at present they manage several of my properties. I have always found them extremely professional and extremely competitive on the fees that they charge. No matter who you speak to in the office they all seem to be in the loop and all are eager to help. I can only imagine this being achieved with great communic...
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Nov 10,2014
Minithumbup
By:
Nov 10,2014
1 people found
this helpful
I both bought and sold my property using Usher's Estate Agents and found them on both occasions to be extremely helpful. Everytime I called with a question, I was delt with both professionally and in a very friendly manner. I am very grateful that the person at the end of the phone always knew my name and I didn't have to go through the drama of explaining who I was everytime I called. When I was selling my property and dealing with the countless headaches caused by solicitors, Usher's were alwa...
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Sep 12,2014
Minithumbup
By:
Sep 12,2014
1 people found
this helpful
It's taken me a while to get round to writing this, but having been just over a month since I started renting a property through Ushers, I must say they've really taken care to ensure that I've settled into my new flat as easily as possible. The "aftercare" has actually been fantastic. Nothing is too much trouble and they've guided me through the process very smoothly. I find it odd to see other reviews complaining about fees etc, when Ushers are infact, around half of what I had to...
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Comment on agent fees
Excellent, fair fees.
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Aug 26,2014
Minithumbup
Alex
Michael Usher
By:
Aug 26,2014
1 people found
this helpful
I don't normally write reviews but having left a larger agent which has 20+ branches because of a tenant trashing my property & not paying the rent, it was a pleasure to be recommended to Ushers. It was so easy from start to finish. I spoke to Alex & Michael, who were both professional. When I asked for their fees I couldn't believe how much better value they were compared to Andrews & Leaders, both of who quoted me a base fee for tenant intro or full management then had multiple...
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Comment on agent fees
Best fees I came accross
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Aug 22,2014
Minithumbup
Michael Usher
By:
Aug 22,2014
1 people found
this helpful
They did what they promised! I had 3 Agents round to value my property & Michael, who I understand is the owner of this family business, shone above the other 2. One of the others took 90 minutes to do their scripted presentation, the other seemed very young & inexperienced. I liked the fact I was given a better marketing package at no extra costs when the other 2 agents didn't even offer that. I was given a good price but Michael exceeded that price by recommending an Open Day, whic...
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Aug 03,2014
Minithumbup
By:
Aug 03,2014
2 people found
this helpful
I've used Ushers twice now, once as a buyer and once as a landlord and each time I have been more than impressed. As a buyer I could see that efficiently dealt with the purchase and they kept me updated at every step of the way (far more than my solicitor did who I was paying for the privilege!) However, it is acting for me as a landlord where they really have excelled. Within days of exchange they had lined up viewings from many professional tenants. There were several offers and I was in th...
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Comment on agent fees
By far the best fees in the area as nothing is hidden in the small print. Been unhappy with other agents that have done that so it\'s great to find one that is honest and fair.
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Jul 31,2014
Minithumbdown
By:
Jul 31,2014
1 people found
this helpful
Agent invited multiple people at the same time to view the property, advertised for 740 pcm. Offered the asking amount only to be told the next day that two other parties also wanted the property, and that to stand any chance I should increase my "offer". Completely disingenuous tactics designed to start a bidding war and ramp up the price above the amount advertised for. If they're not willing to accept the amount advertised for then this is false advertising. Admin fees are disgustin...
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What agent could do to change your mind?
Not been duplicitous and tried to extort money from me through false advertising.
Attached Files
Comment on agent fees
โ€š£366 for two people - disgusting!
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By: Owner
Jul 31, 2014
View all comments (1)
Dear Yousef Firstly can I please ask you to kindly use your real name and not hide behind a spurious name when leaving feedback in future. Secondly, I am disappointed that only because you lost out on the property, you decide to leave negative feedback that is factually incorrect, in an attempt to put tenants off dealing with my company, so let me put the record straight:- รขโ‚ฌยข You were not shown round the property at the same time of loads of other people รขโ‚ฌยข At the viewing you w ...
Jul 08,2014
Minithumbup
By:
Jul 08,2014
2 people found
this helpful
After speaking to other agents in the Carshalton area and being frankly turned off by their pushy wideboy attitudes, I spoke to Ushers. They were a breath of fresh air. It was nice to have an honest, down to earth chat with an agent who actually knew the area well. To put it simply - they gave me excellent service for an excellent fee! They were efficient, down to earth and professional. All the staff made me feel at ease, and I just wish other agents behaved like these guys....
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May 17,2014
Minithumbdown
By:
May 17,2014
1 people found
this helpful
I went to view this property with high hopes. After being told the other buyers bids and then being pressurised into making an offer over the Asking price I was left disappointed. The final straw was being told the house belongs to an estate agent! Would you buy a house that belongs to an estate agent? The estate agent was young and inexperienced showing the full hand of the vendor. Ok house, dodgy location, poor sales pitch. Offers were made from the open day so what was the selle...
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Feb 24,2014
Minithumbup
By:
Feb 24,2014
2 people found
this helpful
What a wonderful little estate agent! Ushers asked me to complete a feedback form when I completed on the sale of my house but I felt the need to tell the world what a great company they are. They are a family-run firm that give honesty, integrity and a level of service that cannot be found with other estate agents in Carshalton. I know, having tried 2 other agents to sell my house before Ushers offered that breath of fresh air and got the job done!...
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Jan 13,2014
Minithumbup
By:
Jan 13,2014
3 people found
this helpful
I have used Ushers twice now to sell my house and they are so extremely efficient. They are always direct and helpful and ultimately cheaper without any compromise. Excellent!...
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Jan 08,2014
Minithumbdown
By:
Jan 08,2014
4 people found
this helpful
Very professional and efficient! I met with all the other local agents amd picked Ushers becuase their fees are the most competitive and their range of marketing was easily the best. The website updates are fantastic. Ushers found a buyer within 2 days and the team have all been super through to completion....
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Jan 06,2014
Minithumbup
By:
Jan 06,2014
4 people found
this helpful
Fantastic service from all the team at Ushers, I\'ve got a brilliant tenant and couldn\'t be happier! I was recommended to Ushers by a friend as I was looking to let my house. My friend has let through them for years and has always had quality tenants. I was so impressed by the service I received from Ushers in marketing my house and finding a great professional couple to move in....
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Dec 05,2013
Minithumbup
By:
Dec 05,2013
3 people found
this helpful
Very professional and efficient! I met with all with the other local agents and picked Ushers. Their fees are the most competitive and their range of marketing was easily the best. The website updates are fantastic. Ushers found a buyer within 2 days and the team have all been super, doing exactly what they said they would do....
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Aug 22,2013
Minithumbdown
By:
Aug 22,2013
2 people found
this helpful
Awful, just plain awful. I was really excited to let a property, and I was sure I\'d found the perfect one. The attitude of the staff, shocking. The lack of intelligence in every single email, it was very tiring having to go over things time and time again, and the result? Losing my property because of their lack of, well, everything. The landlord clearly got tired of waiting. Even the fact their voice mail doesn\'t work, unbelievable? What a sham of a business. AVOID is my advice....
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Mar 10,2012
Minithumbdown
By:
Mar 10,2012
4 people found
this helpful
I called up to enquire with regard to viewing a property that had recently come onto the market. The telephone interview started and I was advised that my details were already on the system as I had been a tenant about 3 years ago. I was then advised that to rent the £785 a month property, I need to be earning over £25,000. Not a problem, I earn over £36,000. I was then asked about my credit history and I replied that I had 4 years of an IVA left to run. I was very abruptly tol...
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What agent could do to change your mind?
They could have firstly, at least put my proposal to the landlord / landlady. 2. Checked all of my references and made a more informed decision. 3. If my credit check came back unacceptable then accept a guarantor. These would have made my opinions completely different.
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Dec 22,2011
Minithumbup
Michael Usher
By:
Dec 22,2011
4 people found
this helpful
I was very surprised to stumble across this website and see some of these negative reviews as I was considering using Ushers to let out my property. Michael Usher pointed out to me that tenants who I would not want to rent my property (if they had defaulted on payments in the past, or even been taken to court by a previous landlord to get the rent!) were likely to be abusive on sites like this as his company would keep them away from my flat. I've since let my property through Ushers to a fan...
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Nov 05,2011
Minithumbdown
By:
Nov 05,2011
3 people found
this helpful
I liked one of their properties to let and they collected all information when I contacted them at first time. I also informed the agency in the beginning I have a child (3 days before the viewing). But after viewing the property, they suddenly informed me, they cannot offer the property as the landlord doesn't allow children. And I lost two other properties in the meantime which I liked. Now I need to find time to search the property during my work. In my opinion, their service is poor, time wa...
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What agent could do to change your mind?
Agency should have checked the landlord restrictions and customer circumstances before inviting them for viewing, as it is a normal practice.
Attached Files
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Sep 05,2011
Minithumbdown
By:
Sep 05,2011
3 people found
this helpful
Very bad customer handling.. The people this agent employs are very rude and has no courtesy towards people. They ask questions as if you are a suspected criminal and when you say no to a house they keep the telephone down right on your face.. They don't even deserve one star rating.. I will never use Ushers again....
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What agent could do to change your mind?
The guy has to apologize for the rude questions and keeping the phone down on my face.
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By: CheekyBoo
Nov 30, 2011
View all comments (2)
I have to 100% agree with 'Sincere'. After looking for a property in that area I can hands down say that Ushers (and Mr Usher himself) were the WORST agents I had the missfortune of meeting. He was rude, arrogant, condescending and i think he needs to learn its his customers that keep his business going, so lose them, lose your business. I dont know what world he lives in but he needs to get real and realise he is not as good as the competitors out there. Also just to point out, if you call th ...
May 29,2008
Minithumbup
By:
May 29,2008
3 people found
this helpful
They were more helpful than anybody else during the time of trying to buy. They helped us with lots of different concerns and even made calls on our behalf outside of the normal service, they were friendly and had a very professional approach. ...
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Last updated at 9:44 AM 09/01/2017 by Michael Usher

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Michael Usher - upload your photo Michael Usher
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Carshalton
Greater London
SM5 3AE
020 8669 4114

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