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    Michael Usher
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    Alex
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    Melissa
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    Stephanie
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    folkestone folkestone
Ushers is a successful Independent Estate Agency, founded by Michael & Melissa Usher in February 2003. Being the only true Family run business in the area, the Partners are proud to offer you a more "personal service" than our corporate competitors.

96 High Street
Carshalton
Greater London
SM5 3AE
020 8669 4114

 
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Properties for sale
Properties for rent
Sep 15,2016
Minithumbup
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Sep 15,2016
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We have used Ushers on several occasions and can't recommend them highly enough, fabulous service from Mike , Melissa and the team . They make the whole process of buying and selling painless.....
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Comment on agent fees
The fees were very reasonable ,
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Aug 05,2016
Minithumbup
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Aug 05,2016
0 people found
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Melissa has been amazing a very committed and hard working and understanding person and i wanted to say how much of a life saver she is thank you so much 10 out of 10. Ushers are lucky to have you....
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Jul 31,2016
Minithumbup
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Jul 31,2016
0 people found
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I would highly recommend Ushers Estate Agents for your next move. The customer service was excellent; great communication, very friendly and really helpful. Alex was a super agent from start to end, keeping in contact everyday and making the entire process so easy for me. Thank you Alex (& all at Ushers)...
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Comment on agent fees
Very good. Extremely reasonable fees.
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Jul 05,2016
Minithumbup
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Jul 05,2016
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We recently purchased a property through this family run Estate Agent in Carshalton. They were very prompt in responding to us and we felt like valued customers rather than just a number. The weekly Check my move was particularly helpful in tracking through the progress of the purchase. Unlike chains we felt our custom was valued and our needs understood. We would highly recommend them....
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Comment on agent fees
Not applicable - purchase only
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Jul 01,2016
Minithumbup
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Jul 01,2016
0 people found
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I want to thank Alex and the staff of Ushers in promoting my property and selling it. They stayed in touch with me throughout the sale, and through Check your Move, I was able to follow the progress of the sale, and when necessary, could urge my lawyer to speed up getting the information that we required....
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Comment on agent fees
The agent's fees were lower than some of their competitors.
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Jun 27,2016
Minithumbup
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Jun 27,2016
0 people found
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Ushers was recommended to me, and I wholeheartedly recommend them on to anyone. At all times, they were honest, reliable and available. All staff were helpful and patient. I am so glad I went to Ushers....
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Comment on agent fees
A very good deal indeed. Thankyou for being so fair.
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Jun 13,2016
Minithumbup
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Jun 13,2016
0 people found
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Thank you Ushers for selling our 4 bed detached house for us. The best service received from 3 agents we enquired with in Carshalton & Wallington. 2 came & valued out house & I ruled out the other on the phone. Michael did not have the usual corporate estate agency sales patter. He was easy to talk to & efficiently showed us how his Agency could offer an unrivalled marketing package for a great fee, making our house stand out. Compared to the other multi branch agent there was ...
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Comment on agent fees
Very good
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Jun 13,2016
Minithumbup
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Jun 13,2016
0 people found
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Having had bad experiences previously, we had a negative view of estate agents. However Ushers, and Alex in particular, were honest, friendly and helpful and have been proactive in helping the purchase through. We couldn't be happier with the service. We are not looking to sell any time soon, but if and when we do, we will contact Ushers!...
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N/A
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Jun 02,2016
Minithumbup
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Jun 02,2016
0 people found
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The team at Ushers have been nothing less than spectacular! They kept me constantly in the loop with my sale and purchase and it's been the smoothest and stress free process I have ever experienced. I highly recommend this company and will definitely use again. Keep up the good work guys!...
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Comment on agent fees
Good
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May 24,2016
Minithumbup
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May 24,2016
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Thank you to Michael, Alex, Stephanie & the team for such an efficient job in selling my house for me! Selling through Ushers & buying through another local agent was like chalk & cheese…. Your company were on the ball with placing my property on the market, very competitive giving me the best deal locally on the fee, upgrading my marketing to premium marketing which other local agents wanted to charge me extra for, pro actively booking in the viewings, to negotiating effect...
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Comment on agent fees
Lowest fee in Carshalton
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May 24,2016
Minithumbup
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May 24,2016
0 people found
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Everyone at Ushers is extremely friendly and helpful as well as being very professional. They will go the extra mile to help out with unexpected situations and their advice and contacts have been invaluable....
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Comment on agent fees
Reasonable, then after a number of years letting with them the fees reduce which is unique in this area.
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May 23,2016
Minithumbup
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May 23,2016
0 people found
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Really impressed by the way Ushers looked after me from start to finish! I will never use a chain Estate Agent again as dealing with this family business was stress free & a pleasant experience! Well done to Stephanie & Michael in particular for helping me achieve a higher price than another Agent valued my house for & for getting the Sale through in under 8 weeks which was paramount for me as I was emigrating. In a nutshell Ushers were more welcoming than the other Agents in the ...
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Comment on agent fees
Extremely competitive!
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May 11,2016
Minithumbup
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May 11,2016
0 people found
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I have to agree they are Simply Better! than other agents I've used in the past! I have dealt with other Agents in Carshalton over the years but was so pleased I was recommended to Ushers :) To summarise my fantastic experience, Michael was the most professional Agent I talked to when phoning 4 but then narrowing down to 2 to visit. 2 refused to even quote a fee for selling & were quite rude in particular Cromwells, but Michael talked me through his Premium service & also the fee. The ...
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Comment on agent fees
Excellent- Better than Paul Graham, Andrews & Cromwells!
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May 06,2016
Minithumbup
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May 06,2016
0 people found
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Really pleased with the service I've received from Ushers. The last time I tried to sell my property the agent I used in Carshalton was no good at all, so I decided to give Ushers a try as they are an independent family business. They did an excellent job of selling my property, I really liked the marketing they do and it was obvious buyers did as well as I got some amazing offers! Aside from that, they were all very professional and every time I called in I could speak to someone who knew exa...
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Comment on agent fees
Very good value for the service they offer, well worth every penny.
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May 05,2016
Minithumbup
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May 05,2016
0 people found
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Ushers were fantastic! I felt that Michael was more sincere than the other couple of agents I spoke to. I felt I could trust his advice & also loved the fact I was dealing with a genuine independent family business. They acted on my every instruction. Nothing was too much for them. Their communication was better than the last agent I used & the checkmymove web portal that gives pro active updates was invaluable. I am very busy in my role as a GP so being able to log in for my update fr...
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Comment on agent fees
Very good
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Apr 30,2016
Minithumbdown
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Apr 30,2016
0 people found
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Terrible communication skills, when asked to contact the buyers directly to avoid 100s telephone conversation he said he would do but later on I learned that the buyer was never contacted....
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What agent could do to change your mind?
Too expensive, have done practically nothing as the flat sold itself in 4 hours.
Comment on agent fees
Too expensive, have done practically nothing as the flat sold itself in 4 hours.
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Apr 27,2016
Minithumbup
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Apr 27,2016
0 people found
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5 star service from a fantastic Family business! I decided to talk to 3 agents in Carshalton. I spoke to Silverman Black, Paul Graham & Ushers. The 1st agent- SB seemed very limited in staffing & resources from my visit. There was only 1 staff member in the office, the phone never rang whilst I was there for 20ish mins, I was also warned they tend to over value to get business & then knock you down. The 2nd agent- PG were very expensive, I didn't get a positive vibe when I said I ...
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Comment on agent fees
Brilliant!
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Apr 18,2016
Minithumbup
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Apr 18,2016
0 people found
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I'd spoken to Goodfellows, Cromwells & Purple Bricks but then received a flyer through the door from Ushers. I was very impressed from my 1st call right through to when I handed them my keys on completion. 2 of the 3 agents I initially talked to didn't want to discuss fees over the phone & the 3rd- Purple Bricks seemed very impersonal. When I asked questions about getting me the best price in my area, it was obvious I was talking to a call centre with no local knowledge. I decided to a...
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Comment on agent fees
Very good
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Apr 08,2016
Minithumbup
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Apr 08,2016
0 people found
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I had a Carshalton Beeches agent round beginning with C to value my house but then 2 different people recommend Ushers to me. I liked the fact they were a successful family owned business & I could quickly see the difference between the multi branch agent in the Beeches & Ushers. We loved the premium upgrades with Ushers, the fact that Michael the owner met us & was actively involved with the marketing & negotiations. Their portal called checkmymove was genius & we had pr...
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Comment on agent fees
Fantastic fees!
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Mar 24,2016
Minithumbup
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Mar 24,2016
0 people found
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As first time landlords we found Ushers approach to letting our property both professional and reassuring. This is an estate agent with a very clear picture of the dynamics of the local property market and well placed to assess appropriate rents. Tenant screening was thorough and well presented. It is refreshing to have professional service complemented by a personal touch....
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Comment on agent fees
Fair
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Mar 22,2016
Minithumbup
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Mar 22,2016
0 people found
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So very pleased I chose to use Ushers for the sale of my house. They were very clearly much more knowledgeable of the local market than the other 2 agents I spoke to. Their advice and marketing got me a record price for my style of house, and their communication was fantastic throughout the whole process....
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Comment on agent fees
I spoke to another 2 agents and Ushers had a much lower fee than one and a lower fee + much more included (premium marketing) than the other. Great deal.
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Mar 22,2016
Minithumbup
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Mar 22,2016
0 people found
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Happiest owner in the world!!! I felt I had to write a positive feedback for Michael & the team as they did a most fabulous job for my fellow beneficiaries & I. I want potential owners to read this & see that not all agents are the same. For me, Ushers are a cut above the rest :) They sold our parents large 4 bed detached house for us in Carshalton Beeches. We spoke to 3 agents & Ushers not only recommended the highest price but they also charged us the lowest fee comp...
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Comment on agent fees
Fantastic fees. They were the lowest fee of the 3 Agents we spoke to, but also giving a premium upgrade which the other 2 didn't offer
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Mar 21,2016
Minithumbdown
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Mar 21,2016
0 people found
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We have a small family business and Ushers came recommended as they were a small family business as well. They were very polite to start with when we wanted to list our house but things soon turned sour when Michael Usher came round to view the house and put it on the market. We had completed our house on a high spec in an average neighbourhood, on a very large block and Michael tried to talk us down in the value of our property when we discussed the listing price. He was a bit rude about it ...
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Comment on agent fees
The agents fees were a good rate but that is the only positive.
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Mar 16,2016
Minithumbup
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Mar 16,2016
0 people found
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Alex was always courteous and he provided adequate information at each step of the process. We love the place. Thanks Alex....
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Comment on agent fees
Good
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Feb 20,2016
Minithumbup
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Feb 20,2016
0 people found
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I am so grateful to have been able to deal with such a professional agency. Firstable, as a first time buyer I could have not have better guidance on what needed to be done. Alex and his team was truly helpful and dealt with my search in an up-close-and-personal way with extremely strong ethics! I was highly impressed with the customer service received and their eager to assist making this process very enjoyable! They emphasised in special aspects that made the property suitable for me based...
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Comment on agent fees
N/A
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Feb 12,2016
Minithumbup
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Feb 12,2016
0 people found
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A very pleasing experience in dealing with Ushers not only having a quick response from the first phone call the overall speed of the sale was very satisfying...
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Comment on agent fees
Very reasonable rates. Good
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Jan 29,2016
Minithumbup
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Jan 29,2016
0 people found
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I had a very good impression from everyone working at Ushers. They made the whole process easy, made me feel welcome and relaxed. Easy to treat every customer the same like another figure but this was not the case. prompt with questions and emails and In my opinion excellent....
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Comment on agent fees
One fee all in. Very reasonable.
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Jan 05,2016
Minithumbup
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Jan 05,2016
0 people found
this helpful
I was dealing with Ushers Estate Agents for almost two years and I found them to be very helpful and efficient, when help was needed it was offered straight away and any problems resolved very quickly! All the staff are very friendly and approachable and they made my first move an amazing one....
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Comment on agent fees
Very reasonable especially compared to other estate agents!
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Jan 04,2016
Minithumbup
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Jan 04,2016
0 people found
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Michael did meet me at the property on the first day. He did a thorough exploration of the property before valuation was done. He did explain the process for the sale They did send a link for me to follow the progress of the sale Alex did give updates at regular intervals Were very helpful with any querries Extended service to chasing outstanding documents and items Helped with being the mediator between non speaking parties...
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Dec 11,2015
Minithumbup
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Dec 11,2015
0 people found
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Ushers were very efficient in their selling of the property. They kept me regularly informed of progress and made every effort to find prospective buyers. All the staff were polite & co operative, assisting me with any questions I had. They tried to resolve problems as quickly as possible, liaising with other buyers in the chain. I would highly recommend them....
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Michael Usher - upload your photo Michael Usher
36 reviews

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Alex  - upload your photo Alex
43 reviews

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Melissa  - upload your photo Melissa
7 reviews

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Stephanie  - upload your photo Stephanie
7 reviews

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folkestone folkestone - upload your photo folkestone folkestone
1 reviews

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