urbanbubble
3.1/5, 67 reviews
51% recommended
100% sales valuation accuracy
100% sales fee satisfaction
46% lettings valuation accuracy
65% lettings fee satisfaction



Property Features

urbanbubble is an award-winning residential property management agent, providing services to residential apartment schemes in the North West, Leeds and Sheffield. The spark The business was launched by MD Michael Howard in 2008 from the spare bedroom of his city-centre apartment. Frustrated with the managing agent in place, Michael took over ... show more urbanbubble is an award-winning residential property management agent, providing services to residential apartment schemes in the North West, Leeds and Sheffield.

The spark The business was launched by MD Michael Howard in 2008 from the spare bedroom of his city-centre apartment. Frustrated with the managing agent in place, Michael took over management of the 70 apartments in his block and urbanbubble was born.

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £230,000 £230,000
Lettings 46% 65% £356 £1,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 11 24 16 2 0 0 0 4 6
Areas covered
  • Sheffield
  • Leeds
  • Greater Manchester
  • Liverpool
  • London
Address

Sevendale House, 7 Dale Street
Manchester
Greater Manchester
M1 1JA
01612363344

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
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Latest Properties

No Properties

“The worst letting management agency ever! Thi......”

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Dec 08,2023
Minithumbdown
By: 'stella'
Dec 08,2023
0 people found
this helpful
The worst letting management agency ever! This letting agency recently changed management but the new one is as bad as the last one. Nothing has improved since the new management under Kate Campbell took over mid this year. They tried to trick me in staying ...
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“Can't imagine how bad the management quality ......”

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Jul 12,2023
Minithumbdown
By: 'Fifty 5ive landlord'
Jul 12,2023
3 people found
this helpful
Can't imagine how bad the management quality of this company ! 1. They held me 2 months rent til July, not because they couldn't get rent from tenant , tenant paid 1 year rent in advance, the problem is their account department! They just said account department did transfer the ...
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“The worst letting agency I have ever encounte......”

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Jan 25,2023
Minithumbdown
By: 'Stel'
Jan 25,2023
1 people found
this helpful
The worst letting agency I have ever encountered as a landlord. My flat in Manchester city centre suffered from long vacancy period because the agency didn´t start looking for tenants until the existing tenants moved out. My emails and calls were mostly ignored. According ...
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“Late payment...”

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Nov 23,2022
Minithumbdown
By: 'JONATHAN THORNTON'
Nov 23,2022
1 people found
this helpful
I transferred a property to Urbanbubble to manage for me earlier this year. Communication has been poor. it is often impossible to get through on the phone. My tenants paid Urbanbubble rent on the 10th of this month. Thirteen days later Urbanbubble have still not ...
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“Incompetent, unproffessional...”

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Oct 28,2022
Minithumbdown
Michael Peter
By: 'Pete'
Oct 28,2022
1 people found
this helpful
Incompetent, unproffesional. As a landlord with over 25 years experience I can honestly say Urban Bubble (Sales & Lettings) have been the worst company to deal with to find new tenants. Incompetence just doesn’t sum it up. They lost the first interested tenant. They put the ...
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“URBANBUBBLE REFUSES TO PAY DEPOSIT FEE BACK...”

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Oct 19,2022
Minithumbdown
Brogan
By: 'Daniel'
Oct 19,2022
1 people found
this helpful
Even after 2 months leaving the property, Urbanbubble HAVE NOT paid my £1,200.00 deposit fee back. The inventory has already been checked and several emails have been sent. They simply ignore all of them and do not answer phone calls. Please give my money back as agreed ...
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“Avoid at all cost....”

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Oct 11,2022
Minithumbdown
By: 'Lewis White'
Oct 11,2022
0 people found
this helpful
I cannot begin to emphasise how incompetent, useless, and terrible the team is here. I had to clean cat poop out of the carpet when I first moved into an already filthy flat, along with mold, dirt and animal hair. You wait literal months, 6months+, ...
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“This agent was managing the developments from Elliot Group Wolstenholme ......”

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Dec 07,2021
Minithumbdown
By: 'Rob'
Dec 07,2021
9 people found
this helpful
This agent was managing the developments from Elliot Group Wolstenholme Square Liverpool. A disagreement with the developer had them removed as managing and letting agents which left all owners in a dilemma as the developer wanted to force a new management company onto leaseholders under ...
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Comment on agent fees
The agent is taking fees but the statements are very difficult to understand due to money owed to the leaseholders by the developer who was using UB as their letting and management agent. The fees were reasonable for letting but the building management fees should have been more transparent.
Was this helpful? Yes
By: ROB
Jun 17, 2023
View all comments (33)
The best way to get control of the management is to set up a "right to manage company" and try to get the majoritory of leaseholders to support the RTM. The Lawless apartments are now run by Urban Evolution after UB fell out of favor. Check out the leaseholders charity for help and advice https://www.leaseholdknowledge.com/advice/right-to-manage-summary/ ...

“Worst letting management agency i have ever e......”

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Dec 07,2021
Minithumbdown
By: 'Stella'
Dec 07,2021
0 people found
this helpful
Worst letting management agency i have ever experienced as a landlord. The agency never picks up calls and rarely answers emails. I often have to send multiple emails in order to get any replies at all. The agency put my name on the electricity bill ...
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“Really good letting agency I would highly rec......”

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Dec 05,2021
Minithumbup
By: 'Ross'
Dec 05,2021
1 people found
this helpful
Really good letting agency I would highly recommend them for you and your search. They’re were quick to reply and helpful and moved me in really quick...
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“Really good service from start to finish lett......”

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Nov 17,2021
Minithumbdown
By: 'Leixion'
Nov 17,2021
1 people found
this helpful
Really good service from start to finish letting my property out, can’t fault them. Achieved a great rent in a few days as they promised. Easy quick and simple...
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“I wish I could give 0 stars. Any good reviews......”

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Oct 25,2021
Minithumbdown
By: 'Louise'
Oct 25,2021
0 people found
this helpful
I wish I could give 0 stars. Any good reviews of this company must be fake. I’ve had problem after problem with the flat. They’ve got to apply works to the inside of my flat for 3 weeks. I work from home and unfortunately my ...
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“Urban Bubble are the worst company...”

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Jul 31,2021
Minithumbdown
By: 'j'
Jul 31,2021
0 people found
this helpful
Urban Bubble are the worst company I had had the displeasure of having to deal with. Never buy or rent if they are involved at all. We have owned a flat in a building owned and managed by them for 3 years. They take absolutely no ...
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“I have had a really great experience with the......”

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May 15,2021
Minithumbup
By: 'Jack'
May 15,2021
2 people found
this helpful
I have had a really great experience with them. I think what is important to understand is, as a managing agent, often it is hard for any managing agent to do anything without the consent of the building owner. They have always acted quickly to ...
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“The most incompetent agent I have dealt with.......”

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Mar 30,2021
Minithumbdown
By: 'Meena'
Mar 30,2021
0 people found
this helpful
The most incompetent agent I have dealt with. Have the cheeky to demand tenant compensation for their failing shocking. Will definitely not use them....
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“*DO NOT** employ this 'property management' c......”

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Mar 08,2021
Minithumbdown
By: 'Lisa'
Mar 08,2021
1 people found
this helpful
*DO NOT** employ this 'property management' company to look after your building. There seems to be similar issues in all residential buildings listed under them; security breaches such as cars being broken into, bikes and parcels being stolen, lifts out out order for over a ...
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Was this helpful? Yes
By: urbanbubble
Mar 09, 2021
View all comments (1)
Hi Lisa, We are very sorry to hear you've not had a positive experience with urbanbubble. We pride ourselves in upkeeping the safety and security of our residents, so it is very concerning to hear of security breaches. Additionally, we have been working tirelessly to bring an end to any cladding uncertainty. We have applied for Government funding for all of our sites which are eligible, and are awaiting further information on buildings which don't fall into the relevant category. We understa ...

“INCOMPETENT!...”

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Jan 29,2021
Minithumbdown
By: 'Gavin'
Jan 29,2021
3 people found
this helpful
INCOMPETENT - THEY SENT SERVICE CHARGE TO THE WRONG ADDRESS, AN ADDRESS I LIVED AT 3 YEARS AGO! NOW I RECEIVE A COUNTY COURT SUMMONS FROM THEM AT THE WRONG ADDRESS CLAIMING NON PAYMENT! WITH £1'500 CHARGE FOR ADMIN FEES? TRIED TO TALK TO THEM, ALL ...
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“Excellent customer service!I have been an occ......”

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Jan 18,2021
Minithumbdown
By: 'REBECCA'
Jan 18,2021
1 people found
this helpful
Excellent customer service!I have been an occupier/owner since April 2019, I can't understand the few bad reviews, since day 1 the management office have been marvellous dealing with any queries, Mark, the caretaker who is on site has been exceptional with his help and he ...
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“Awful...”

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Nov 02,2020
Minithumbdown
Andrew
By: 'Hannah'
Nov 02,2020
1 people found
this helpful
The most incompetent and unresponsive lettings agency I have ever dealt with. Ignore all of your emails/calls regarding issues with the tenancy, been moved out of our flat over a month now and have just stolen our deposit from us and apparently just refuse ...
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By: Hannah Stewart
Nov 24, 2020
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I asked for proof of my deposit being put in a deposit protection scheme as I couldn't find any evidence of this anywhere, to which they just sent my deposit back to me that day! ...

“stolen deposit...”

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Nov 02,2020
Minithumbdown
Andrew
By: 'Peter'
Nov 02,2020
1 people found
this helpful
They threatened me with eviction during August, 2020 despite I paid all of my rent on time. They have stolen my deposit at the end of tenancy. Never use their services these are * ....
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“**Owe me a month's rent...unresponsive...ignore emails...”

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Oct 19,2020
Minithumbdown
By: 'J'
Oct 19,2020
0 people found
this helpful
**Owe me a month's rent...unresponsive...ignoring emails** I would avoid getting involed with this company. I rented a property through them, I lived there for 2 years and never caused any issues. I paid my rent, never bothered the management with any issues - in ...
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By: J Woolley
Nov 17, 2020
View all comments (2)
This was resolved eventually. Unfortunately, it seemed that leaving bad reviews on here and on google motivated UrbanBubble to act. Emailing/phoning them for months did nothing! ...

“Terrible service, emails either not responded......”

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Aug 04,2020
Minithumbdown
By: 'Moor'
Aug 04,2020
0 people found
this helpful
Terrible service, emails either not responded to or never signed, so never know who wrote them. No closing statements provided, erroneous charges applied...would never use them or recommend them...
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“The only way to describe this company is as s......”

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Jul 29,2020
Minithumbdown
By: 'Chris'
Jul 29,2020
4 people found
this helpful
The only way to describe this company is as scamming thieves. Tried to steal money from me by claiming that all rent has been already paid to me. When threatened with legal actions thieves responded by stating " there maybe some more rent due to you " ...
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“Immoral and highly unprofessional......”

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Jul 08,2020
Minithumbdown
By: 'Jordan'
Jul 08,2020
1 people found
this helpful
Immoral and highly unprofessional. After agreeing a rental contract, they accepted someone else’s offer after ours... they then continued to ignore any emails and phone calls I tried to make. Sham of a business....
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“Elliot group has been horrible, poor communic......”

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May 07,2020
Minithumbdown
Taylia
By: 'Colin'
May 07,2020
2 people found
this helpful
Elliot group has been horrible, poor communication, we think they scammed us. They are yet to pay us guaranteed rent via Urban Bubble for the past 9 months. Can we join together to take this matter to court. Ethics and Green Capitals Investment Limited...
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Attachments

Review file
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By: Colin Uju
Jun 15, 2020
View all comments (2)
https://www.facebook.com/groups/881815992190335/?ref=share Sophie follow this Facebook link to join. ...

“Awful company...”

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Apr 15,2020
Minithumbdown
By: 'Rosie'
Apr 15,2020
1 people found
this helpful
Firstly, I have lived here for two years. Yes I lived their again but this was because I had already paid the deposit for the second year and confirmed living their before things starting going wrong. It is also one of the cheapest student accommodation ...
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“Before my viewing the tenant could not be fou......”

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Jan 29,2020
Minithumbup
Andrew
By: 'Laura'
Jan 29,2020
1 people found
this helpful
Before my viewing the tenant could not be found even though they had had a weeks notice. They had the only the keys available which was no fault of the agency. Andrew went above and beyond his job to track down the tenant so I ...
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“Avoid at all costs...”

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Oct 02,2019
Minithumbdown
By: 'Thirstydog'
Oct 02,2019
6 people found
this helpful
Awful company to deal with, they've been managing a property I bought in 2016 via Elliot Group. Loads of problems with the guaranteed rental yield, most of which they've (rightly) blamed on the developer; however my latest quarterly 'live yield' payment was half what it should ...
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“make an appointment but not come...”

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May 28,2019
Minithumbdown
By: 'ohomee'
May 28,2019
0 people found
this helpful
Disappoint with new agent, today they make an appointment to meet me at 1p.m. about new contract. Even if I said that I am so busy right now and ask can we meet after 5 June, he said it need to be today(28 May 2019). When ...
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“Excellent services...”

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May 07,2019
Minithumbup
Andrew
By: 'Mabs'
May 07,2019
1 people found
this helpful
As a tenant, I can say that Vanessa and Andrew has helped to get any issues regarding the apartment to be sorted. Special mention to Vanessa as she helped to sort an appliance issue by discussing with the landlord and got it sorted....
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Comment on agent fees
Agent fee is a bit high but the service is worth
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

http://urbanbubble.co.uk/complaints-procedure/
Last updated at 4:42 PM 08/11/2016 by urbanbubble

Awards won by urbanbubble

Regional Awards won by urbanbubble

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