Urban & Rural

Poor sellers! If you're having trouble selling your place, pay attention! Brief: Urban & Rural Agents were unprofessional and arrogant. Property: 88 Chelsey House, Milton Keynes. I booked a viewing Saturday, April 6th, 2025 at 11:30 AM. They didn't send a confirmation email like they said ... Read Full Review

I used Urban and Rural both my purchase and selling. I work specifically with Paul Savage, Amy and Tracey in after sales. Paul was outstanding throughout the whole process. He was professional, friendly, knowledgable and accommodating. Amy was efficient and professional. Tracey in the after sales ... Read Full Review

These are the worst estate agents I have ever used. They make little effort and their professionalism is awful. They put no effort in actually selling and instead constantly put pressure on you to lower the price. Do you self a favour an d use Taylors or connells who are way more professional. ... Read Full Review

Avoid these liars, they’re out to exploit vulnerability and are not a well performing agency. Uncompetitive fees compared to competitors and 21 week contract so you’re stuck for almost half a year with these poor performers. A quick summary would be as follows, detailed ... Read Full Review

Brilliant estate agents, especially steven who helped us immensely when the buyers demanded a price drop halfway through the selling process. We stood firm, as he advised, and the buyers eventually saw sense and dropped their demands. Would use again and recommend to ... Read Full Review

Huge thanks to every single one of you for being so fantastic. We were initially planning to go on the market with another High Street agent, and we are SO glad we chose you! From start to finish you have all been brilliant - responding almost immediately to any contact, keeping us updated the ... Read Full Review

We have just purchased a property via U&R . Both pre and post sale processes were efficient, transparent and helpful. The staff were highly ... Read Full Review

My wife and I are Landlords seeking a Tenant Find Only Service All was going well until an unfortunate situation occurred for the agency whereby the tenants they had found for us decided to approach another agency. The letting agents were helpful in initially finding us a potential tenant, ... Read Full Review

disappointing response - i called about a property they were advertising for rent - when i asked if they allowed pets it was a curt "no none of our properties permit pets" - actually she was wrong cos a few minutes later you call back to find out a lot of their properties allow pets - ... Read Full Review

I purchased a property through the Ampthill branch and can confirm that it was absolutely terrible aftersales care. Poor follow up, took seven months to exchange and required both myself and the agent working on behalf of my sale to continuously chase. Really a disappointing and unnecessarily ... Read Full Review

Agnes Ryszkiewicz has been superb in the ongoing customer service she has given to help me get my deposit back. She has worked extremely hard & has kept me informed of the latest updates. I am very grateful to her & she is very professional, courteous & friendly. She is a ... Read Full Review

Fantastic service from beginning to end. Very supportive team. Melanie in the after sales team was a tremendous support during a very stressful time. Can't recommend the whole team highly ... Read Full Review

Excellent srvice. The first viewing was within hours of the property being advertised. The staff were very friendly and helpful keeping us informed every step of the way. Special thanks to Alex and ... Read Full Review

We bought a home Urban and Rural Bedford were selling. We found their support and proactiveness extremely helpful during the process. We would recommend them. Bernie and ... Read Full Review

Excellent Service. The staff were polite, efficient and kept us informed at all times! Friendly, lovely staff, thanks to Andrew, Erin and ... Read Full Review

We first came across Urban & Rural, when looking to value our home when paying back our help to buy loan. We were looking at our options to sell, or pay back the loan. We choose Urban & Rural, as I had noticed they had sold a lot of houses on our estate. Brad visited us and ... Read Full Review

Professional team and great support all over the full selling and buying process. Very nice approach with customers and honest evaluation of property ... Read Full Review

Can't fault them with exposure to the market and viewings,although I would have preferred to deal with the same person throughout.They could have been slightly better at keeping us informed post each viewing but overall happy with their ... Read Full Review

Urban and Rural provided an excellent service once the sale was agreed. I think the valuation turned out to be slightly low (but two other agents also set similar prices). The communication between vendor and buyer over visits, surveys, etc was very well managed. Just one buyer visit to the ... Read Full Review

Karolina sobanska has been very helpful in supporting me through my moving out process from 17 emmer green. Her advise around retrieving my deposit and negotiating with the landlord showed insight and consideration and it was easy for me to work with ... Read Full Review