“Liars, unprofessional, school kids running the agency...”
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1 Star Review
Apr 29,2023
By:
'Andy'
Apr 29,2023
Branch: Milton Keynes, 338 Silbury Blvd
Services: Sales (as a Vendor)
Sold price: £360000 Would you recommend?: No
Postcode: MK7
Branch: Milton Keynes, 338 Silbury Blvd
Sales (as a Vendor)
Sold price: £360000 Postcode: MK7
0people found this helpful
Avoid these liars, they’re out to exploit vulnerability and are not a well performing agency. Uncompetitive fees compared to competitors and 21 week contract so you’re stuck for almost half a year with these poor performers.
A quick summary would be as follows, detailed ... read full review
Branch: Milton Keynes, 338 Silbury Blvd
Services: Sales (as a Vendor)
Sold price: £775000 Would you recommend?: Yes
Postcode: MK15
Branch: Milton Keynes, 338 Silbury Blvd
Sales (as a Vendor)
Sold price: £775000 Postcode: MK15
0people found this helpful
Brilliant estate agents, especially steven who helped us immensely when the buyers demanded a price drop halfway through the selling process. We stood firm, as he advised, and the buyers eventually saw sense and dropped their demands. Would use again and recommend to all.... read full review
Branch: Bedford, 72 Bromham Road
Services: Sales (as a Vendor)
Sold price: £147500 Would you recommend?: Yes
Postcode: MK40
Branch: Bedford, 72 Bromham Road
Sales (as a Vendor)
Sold price: £147500 Postcode: MK40
0people found this helpful
Huge thanks to every single one of you for being so fantastic. We were initially planning to go on the market with another High Street agent, and we are SO glad we chose you! From start to finish you have all been brilliant - responding ... read full review
Branch: Ampthill, 19 Bedford Street
Services: Sales (as a Buyer)
Sold price: £395000 Would you recommend?: Yes
Postcode: MK45
Branch: Ampthill, 19 Bedford Street
Sales (as a Buyer)
Sold price: £395000 Postcode: MK45
0people found this helpful
We have just purchased a property via U&R . Both pre and post sale processes were efficient, transparent and helpful. The staff were highly professional.... read full review
My wife and I are Landlords seeking a Tenant Find Only Service
All was going well until an unfortunate situation occurred for the agency whereby the tenants they had found for us decided to approach another agency. The letting agents were helpful in initially finding ... read full review
disappointing response - i called about a property they were advertising for rent - when i asked if they allowed pets it was a curt "no none of our properties permit pets" - actually she was wrong cos a few minutes later you call back ... read full review
“I purchased a property through the Ampthill ......”
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1 Star Review
Oct 07,2021
By:
'Diane Kilkenny'
Oct 07,2021
Branch: Ampthill, 19 Bedford Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: MK45
Branch: Ampthill, 19 Bedford Street
Sales (as a Buyer)
Postcode: MK45
1people found this helpful
I purchased a property through the Ampthill branch and can confirm that it was absolutely terrible aftersales care. Poor follow up, took seven months to exchange and required both myself and the agent working on behalf of my sale to continuously chase. Really a disappointing ... read full review
Agnes Ryszkiewicz has been superb in the ongoing customer service she has given to help me get my deposit back. She has worked extremely hard & has kept me informed of the latest updates. I am very grateful to her & she is very professional, courteous & friendly. ... read full review
“Fantastic service from beginning to end. Very......”
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5 Star Review
Jun 29,2021
Melanie
By:
'Jo'
Jun 29,2021
Branch: Bedford, 72 Bromham Road
Services: Sales (as a Buyer)
Sold price: £245000 Would you recommend?: Yes
Postcode: MK42
Branch: Bedford, 72 Bromham Road
Sales (as a Buyer)
Sold price: £245000 Postcode: MK42
0people found this helpful
Fantastic service from beginning to end. Very supportive team. Melanie in the after sales team was a tremendous support during a very stressful time. Can't recommend the whole team highly enough!... read full review
“Excellent srvice. The first viewing was withi......”
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5 Star Review
Jun 25,2021
Melanie
By:
'Lee'
Jun 25,2021
Branch: Bedford, 72 Bromham Road
Services: Sales (as a Vendor)
Sold price: £45 Would you recommend?: Yes
Postcode: MK41
Branch: Bedford, 72 Bromham Road
Sales (as a Vendor)
Sold price: £45 Postcode: MK41
0people found this helpful
Excellent srvice. The first viewing was within hours of the property being advertised. The staff were very friendly and helpful keeping us informed every step of the way. Special thanks to Alex and Melanie... read full review
We bought a home Urban and Rural Bedford were selling. We found their support and proactiveness extremely helpful during the process. We would recommend them. Bernie and Simon... read full review
“Excellent Service. The staff were polite, ef......”
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5 Star Review
Jun 24,2021
Melanie
By:
'NIGEL'
Jun 24,2021
Branch: Bedford, 72 Bromham Road
Services: Sales (as a Vendor)
Sold price: £249 Would you recommend?: Yes
Postcode: MK43
Branch: Bedford, 72 Bromham Road
Sales (as a Vendor)
Sold price: £249 Postcode: MK43
0people found this helpful
Excellent Service. The staff were polite, efficient and kept us informed at all times! Friendly, lovely staff, thanks to Andrew, Erin and Melanie.... read full review
“Urban & Rural The Best Estate Agent in Dunstable...”
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5 Star Review
May 28,2021
Brad
By:
'Vicki B'
May 28,2021
Branch: Dunstable, 39 High Street North
Services: Sales (as a Vendor)
Sold price: £325000 Would you recommend?: Yes
Postcode: LU6
Branch: Dunstable, 39 High Street North
Sales (as a Vendor)
Sold price: £325000 Postcode: LU6
0people found this helpful
We first came across Urban & Rural, when looking to value our home when paying back our help to buy loan.
We were looking at our options to sell, or pay back the loan.
We choose Urban & Rural, as I had noticed they had sold a ... read full review
Professional team and great support all over the full selling and buying process.
Very nice approach with customers and honest evaluation of property value.... read full review
Branch: Bedford, 72 Bromham Road
Services: Sales (as a Vendor)
Sold price: £258000 Would you recommend?: Yes
Postcode: MK42
Branch: Bedford, 72 Bromham Road
Sales (as a Vendor)
Sold price: £258000 Postcode: MK42
0people found this helpful
Can't fault them with exposure to the market and viewings,although I would have preferred to deal with the same person throughout.They could have been slightly better at keeping us informed post each viewing but overall happy with their service... read full review
“Urban and Rural provided an excellent service......”
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4 Star Review
Apr 20,2021
Melanie
By:
'Wendy'
Apr 20,2021
Branch: Bedford, 72 Bromham Road
Services: Sales (as a Vendor)
Sold price: £445000 Would you recommend?: Yes
Postcode: MK42
Branch: Bedford, 72 Bromham Road
Sales (as a Vendor)
Sold price: £445000 Postcode: MK42
0people found this helpful
Urban and Rural provided an excellent service once the sale was agreed. I think the valuation turned out to be slightly low (but two other agents also set similar prices). The communication between vendor and buyer over visits, surveys, etc was very well managed. Just ... read full review
Karolina sobanska has been very helpful in supporting me through my moving out process from 17 emmer green. Her advise around retrieving my deposit and negotiating with the landlord showed insight and consideration and it was easy for me to work with her.... read full review
Branch: Newport Pagnell, 31 High Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: MK16
Branch: Newport Pagnell, 31 High Street
Sales (as a Buyer)
Postcode: MK16
1people found this helpful
The viewing in Newport Pagnell with Charlie was very good and he was interested and professional throughout, as was Daniel from the Newport Pagnell office. Sadly, the deal was then handed to Katie Middlemas, who appeared good initially, but who became disinterested when problems arose ... read full review
A great service from Urban & Rural - despite the outgoing tenant making a number of last minute changes to the their departure date, we were kept informed throughout by the lovely people at Urban & Rural.... read full review
I have recently moved into a property, the service i received was excellent, most of the work was completed by tamara sewell, she was very thoughtful, organised and very patient with me, all my questions were answered promptly and I found her Manor very warm ... read full review
“Very professional agent from start to finish.......”
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5 Star Review
Mar 01,2021
By:
'Mark'
Mar 01,2021
Branch: Bedford, 72 Bromham Road
Services: Sales (as a Vendor)
Sold price: £300000 Would you recommend?: Yes
Postcode: MK42
Branch: Bedford, 72 Bromham Road
Sales (as a Vendor)
Sold price: £300000 Postcode: MK42
0people found this helpful
Very professional agent from start to finish.
I changed from another agent due to the poor work they did trying to sell my home. I wished I used Urban and Rural from the start! They give you clear honest advice and if you have a ... read full review
Branch: Bedford, 72 Bromham Road
Services: Sales (as a Vendor)
Sold price: £650000 Would you recommend?: Yes
Postcode: MK43
Branch: Bedford, 72 Bromham Road
Sales (as a Vendor)
Sold price: £650000 Postcode: MK43
0people found this helpful
A thoroughly professional service from start to finish. Glenn marketed our home perfectly to achieve a great price. Viewings were conducted with enthusiasm and Melanie was always on the end of the phone to respond quickly to queries and chase issues along the chain. Very ... read full review
Branch: Bedford, 72 Bromham Road
Services: Sales (as a Buyer)
Sold price: £270000 Would you recommend?: Yes
Postcode: MK41
Branch: Bedford, 72 Bromham Road
Sales (as a Buyer)
Sold price: £270000 Postcode: MK41
0people found this helpful
We bought a house after seeing it for the first time on Oct 3rd and completed on the 15th December. The whole process from start to finish was quick professional and seamless.
Very very happy with the service and highly recommend.... read full review
Just outstanding. From the initial meeting with Glenn, to Alex during the viewing phase and all the way to Melanie at the closing of the house sale phase. This trio, alongside the rest of the team, were a pleasure to work with for the duration ... read full review
Thanks to Melanie and the whole team @ Urban and rural Bedford branch. What a great team, so supportive from beginning to end of buying our first property. You all made it so easy because we felt really supported throughout. This is definitely not our last ... read full review
Thanks to Melanie and the whole team @ Urban and rural Bedford branch. What a great team, so supportive from beginning to end of buying our first property. You all made it so easy because we felt really supported throughout. This is definitely not our last ... read full review
Branch: Ampthill, 19 Bedford Street
Services: Lettings (as a Tenant)
Rent PCM: £1500 Would you recommend?: No
Postcode: MK45
Branch: Ampthill, 19 Bedford Street
Lettings (as a Tenant)
Rent PCM: £1500 Postcode: MK45
0people found this helpful
Tenants are clearly just a nuisance
I arranged a rental in December as a temporary house while I searched for somewhere to buy. They had a very large detatched 4 bed availble in Silsoe for relatively short tennancy of 6 - 12 months. The sales process went reasonably ... read full review
“0 stars, poor service. Half way through the t......”
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1 Star Review
Jul 31,2020
By:
'Monika'
Jul 31,2020
Branch: Leighton Buzzard, 23-25 Hockliffe Street
Services: Sales (Prospective customer)
Sold price: £440000 Would you recommend?: No
Postcode: LU7
Branch: Leighton Buzzard, 23-25 Hockliffe Street
Sales (Prospective customer)
Sold price: £440000 Postcode: LU7
1people found this helpful
0 stars, poor service. Half way through the transaction they told us they have higher offer! House was off the market. Do not use them people, will save you frustration and anger we are feeling at the moment.... read full review
View all comments
(1)
Monika, thanks for your comments however may I remind you that we are legally obliged to put all offers forward to the owner of a property no matter when that offer is put forward. The current buyers viewed the property before you had even taken a look. No viewings went ahead after your offer was accepted.
I appreciate your frustration we are simply working in the best interests of our property owner as they are the ones who pay our fees.
Ultimately all decisions are theirs which I am sure ...
“They are amazing!!!...”
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5 Star Review
May 22,2020
By:
'Matt'
May 22,2020
Branch: Bedford, 72 Bromham Road
Services: Sales (as a Vendor)
Sold price: £183500 Would you recommend?: Yes
Postcode: MK40
Branch: Bedford, 72 Bromham Road
Sales (as a Vendor)
Sold price: £183500 Postcode: MK40
0people found this helpful
They are amazing. I bought my property from them and knew that when I came to sell I would go straight back. Professional, punctual, accurate and friendly. I can not recommend more highly... read full review
“We would like to say a big thank you to Garet......”
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5 Star Review
Oct 01,2019
Garett
By:
'Marie'
Oct 01,2019
Branch: Bedford, 72 Bromham Road
Services: Sales (as a Buyer)
Sold price: £340000 Would you recommend?: Yes
Postcode: MK43
Branch: Bedford, 72 Bromham Road
Sales (as a Buyer)
Sold price: £340000 Postcode: MK43
0people found this helpful
We would like to say a big thank you to Garett and his team , for an outstanding service, always kept us informed , super efficient and would highly recommend him to friends and family for future sales and would definitely be returning should I look to ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.