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Up My Street

4.6/5, 17 Reviews
90% Recommended

80% letting valuation accuracy

87% letting fee satisfaction

Contact Us
Up My Street are an independent property consultancy firm based in West Hampstead providing a comprehensive range of all aspects of property services. Dealing with residential properties, property management and financial services. Our experienced team is on hand to deal with your property needs 7 days a week. We
aim to provide our clients with an exceptional level of service and continue to exceed our clients expectations. We work closely with you to ensure we achieve the best possible result at all times.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting80%87.00%£900£2,850
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
31111000010
Address

Up My Street
107-109 Hampstead RoadLondon, Greater London
NW1 3EE
02074319995

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:30
  2. 09:00 - 18:30
  3. 09:00 - 18:30
  4. 09:00 - 18:30
  5. 09:00 - 18:30
  6. 10:00 - 03:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • Relocation Agent Network
  • National Homes Network
  • Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
Social Media
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Latest Properties

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Up My Street Branches (View All 2)
These guys are great! Very ...

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5 Star Review

By : 'Daniyal'
Branch : Camden, 107-109 Hampstead Road
Services : Letting (As a Tenant)
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : NW1

25 Mar 2021
People found this helpful0

These guys are great! Very helpful and provide a quality service at all times, they are very welcoming and approachable, would definitely recommend ... Read Full Review

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Wahid has been so helpful in ...

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5 Star Review
UserName

By : 'Cheryl'
Branch : Camden, 107-109 Hampstead Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW1

10 Mar 2020
People found this helpful0

Wahid has been so helpful in finding suitable flat for me and he also helped me to find flatmates so that I could be able to rent a bigger flat. He is patient for all kinds of questions. I especially appreciate his quick response and he solves problem ... Read Full Review

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I am a landlord and have had ...

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1 Star Review

By : 'UpMyStreet'
Branch : West Hamstead London, 114 Mill Lane
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : N1

27 Nov 2017
People found this helpful2

I am a landlord and have had the most horrific experience with Up My Street. *I have never been so badly treated. DO NOT think of entering into any contract with them as not only do they not understand the paperwork they give you, they have no interest in protecting their clients from fraud and ... Read Full Review


Comments on Agent Fees

Zero fees would not make up for the position they left us in.

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I found this agent incredibly ...

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5 Star Review
UserName

By : 'Charles'
Branch : Camden, 107-109 Hampstead Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW1

22 Aug 2017
People found this helpful0

I found this agent incredibly professional and helpful! I had a bit of a hassle finding somewhere to live but Wahid was very flexible and genuinely cared about our housing situation, making the whole experience much easier and less stressful. 10/10 would ... Read Full Review


Comments on Agent Fees

Good

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Wahid was so helpful for our ...

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5 Star Review
UserName

By : 'Rosie'
Branch : Camden, 107-109 Hampstead Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : N/A

7 Aug 2017
People found this helpful2

Wahid was so helpful for our entire property search! Very good at answering questions and made sure we had all the information we needed including giving us a tour of the area! Very good at listening and finding relevant properties. The whole company as a whole is very welcoming and makes the whole ... Read Full Review


Comments on Agent Fees

Fees are good price.

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Very helpful and friendly ...

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5 Star Review
UserName

By : 'Meiy'
Branch : Camden, 107-109 Hampstead Road
Services : Letting (As a Tenant)
Rent PCM : £1875
Would you recommend ? : Yes
Postcode : NW1

21 Jul 2017
People found this helpful0

Very helpful and friendly agent! Aways helping me with the keys! Will ask them for service in the future for ... Read Full Review


Comments on Agent Fees

reasonable

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He is an absolute legend for ...

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5 Star Review
UserName

By : 'Marco'
Branch : Camden, 107-109 Hampstead Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW13

11 Jul 2017
People found this helpful0

He is an absolute legend for coming from mid going home to come rescue us for locking ourselves out! What more can you ask for from their tenant ... Read Full Review


Comments on Agent Fees

Bit high but worth every penny for their service

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The agent Wahid provided very ...

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5 Star Review
UserName

By : 'Alex'
Branch : Camden, 107-109 Hampstead Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW1

11 Jul 2017
People found this helpful0

The agent Wahid provided very clear and helpful information throughout my entire time dealing with the agency. Information was clear; and any issues or confusions was solved swiftly and effectively. I further wish to give a personal shoutout to Wahid for coming from home after work to let me into ... Read Full Review

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We found our current flat on ...

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5 Star Review
UserName

UserName

By : 'tmy2017'
Branch : Camden, 107-109 Hampstead Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW1

16 Jun 2017
People found this helpful0

We found our current flat on Zoopla and contacted UpMyStreet for the viewings. Rez was very kind and helpful- replied straight away to any of our queries and was available to meet with us on a few occasions. He also negotiated the price down a bit for us which was appreciated. We also met with ... Read Full Review


Comments on Agent Fees

Fees were a bit high, compared to what we have paid in the past.

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absolutely terrible at ...

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1 Star Review

By : 'guest_01'
Branch : Camden, 107-109 Hampstead Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E3

26 Apr 2017
People found this helpful6

absolutely terrible at replying to messages when we needed help, and helping out with problems in the flat. did not communicate well between the tenants and landlord. took ages to complete on something when we needed help with fixing a certain part of the house. took too long to give the deposit ... Read Full Review


Comments on Agent Fees

terrible since it was overpriced in the first place, and it was a terrible service.

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The agent, Wahid was ...

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5 Star Review
UserName

By : 'Rom'
Branch : Camden, 107-109 Hampstead Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW18

13 Mar 2017
People found this helpful0

The agent, Wahid was extremely helpful, knowledgeable and polite. I can highly recommend using this company and will recommend this to friends in the ... Read Full Review

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Excellent communication and ...

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5 Star Review
UserName

By : 'Sonia'
Branch : West Hamstead London, 114 Mill Lane
Services : Letting (As a Tenant)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : NW6

25 May 2015
People found this helpful2

Excellent communication and service from start to finish. As a tenant would recommend the team at upmystreet. Thank you once again in helping me find a property to rent within a short period of time. All the best and will keep in touch and will be recommending to friends and ... Read Full Review

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A service with difference! I ...

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5 Star Review
UserName

By : 'Charlie'
Branch : West Hamstead London, 114 Mill Lane
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : NW2

4 May 2015
People found this helpful3

A service with difference! I was blown away by the homely office – forgot I was in an estate agency. I will have to say the service was nothing I have had from an estate agency. Thank you so much.You guys are well up my street ... Read Full Review

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I am delighted to have worked ...

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5 Star Review
UserName

By : 'Catherine'
Branch : West Hamstead London, 114 Mill Lane
Services : Letting (As a Owner)
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : NW6

4 May 2015
People found this helpful4

I am delighted to have worked with Kayes who is very professional and helpful, he is always honest with advise and always kept me updated. I was particularly impressed with the quality of potential tenants that were brought to view the property which resulted in a quick let. As a landlady I would ... Read Full Review


What agent could do to change your mind?

VERY REASONABLE COMPARED TO OTHER AGENTS AND THE LEVEL OF SERVICE THAT I RECEIVED.


Comments on Agent Fees

VERY REASONABLE COMPARED TO OTHER AGENTS AND THE LEVEL OF SERVICE THAT I RECEIVED.

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I have been a landlord for ...

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5 Star Review
UserName

By : 'Sandra'
Branch : West Hamstead London, 114 Mill Lane
Services : Letting (As a Owner)
Rent PCM : £2850
Would you recommend ? : Yes
Postcode : NW3

1 May 2015
People found this helpful8

I have been a landlord for the past 5 years and had nothing but problems with agents to the point I was just going to sell and give up, then I was introduced to up my street a year ago and have found them to be professional, reliable, they sorted all problems out. I have no concerns about rent ... Read Full Review


What agent could do to change your mind?

I found their fees to be very competitive, but I would have happily paid more for the service they provide


Comments on Agent Fees

I found their fees to be very competitive, but I would have happily paid more for the service they provide

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By : Kayes

1 May 2015

Many thanks for your kind comments Sandra, looking forward to working with you again very...


i am a tenant and I was given ...

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5 Star Review

By : 'Connexconnex'
Branch : West Hamstead London, 114 Mill Lane
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : NW1

30 Apr 2015
People found this helpful9

i am a tenant and I was given a two days notice to find a new place which I thought would be impossible in London. I found upmystreetuk on zoopla and rang them to enquire about a property. They were very helpful and understood my situation. Mike showed me a few properties quite late in the evening ... Read Full Review

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A professional company that ...

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5 Star Review
UserName

By : 'Priya'
Branch : West Hamstead London, 114 Mill Lane
Services : Letting (As a Owner)
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : NW6

30 Apr 2015
People found this helpful8

A professional company that has given me complete ease of mind. As a landlord the fear of not having a property can cause financial implications. A fellow colleague introduced me to Up My Street a year ago and from this point I have had an outstanding service. I would recommend this company to any ... Read Full Review

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1 - 17 of 17 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 1/18/2017, 3:56:36 AM by allAgents

Awards won by Up My Street

Regional Awards Won by Up My Street

Individual Branch Awards

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