Up My Street
4.5/5, 17 reviews
88% recommended
80% lettings valuation accuracy
87% lettings fee satisfaction



Property Features

Up My Street are an independent property consultancy firm based in West Hampstead providing a comprehensive range of all aspects of property services. Dealing with residential properties, property management and financial services. Our experienced team is on hand to deal with your property needs 7 days a week. We aim to ... show more Up My Street are an independent property consultancy firm based in West Hampstead providing a comprehensive range of all aspects of property services. Dealing with residential properties, property management and financial services. Our experienced team is on hand to deal with your property needs 7 days a week. We aim to provide our clients with an exceptional level of service and continue to exceed our clients expectations. We work closely with you to ensure we achieve the best possible result at all times.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 80% 87% £900 £2,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 11 1 0 0 0 0 1 0
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
UKALA
Latest Properties

No Properties

“These guys are great! Very helpful and provid......”

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Mar 25,2021
Minithumbup
By: 'Daniyal'
Mar 25,2021
0 people found
this helpful
These guys are great! Very helpful and provide a quality service at all times, they are very welcoming and approachable, would definitely recommend them....
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“Wahid has been so helpful in finding suitable......”

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Mar 10,2020
Minithumbup
Wahid
By: 'Cheryl'
Mar 10,2020
0 people found
this helpful
Wahid has been so helpful in finding suitable flat for me and he also helped me to find flatmates so that I could be able to rent a bigger flat. He is patient for all kinds of questions. I especially appreciate his quick response and ...
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“I am a landlord and have had the most horrific ......”

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Nov 27,2017
Minithumbdown
By: 'UpMyStreet'
Nov 27,2017
2 people found
this helpful
I am a landlord and have had the most horrific experience with Up My Street. *I have never been so badly treated. DO NOT think of entering into any contract with them as not only do they not understand the paperwork they give you, they ...
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Comment on agent fees
Zero fees would not make up for the position they left us in.
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“I found this agent incredibly professional and helpful! I had ......”

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Aug 22,2017
Minithumbup
Wahid
By: 'Charles'
Aug 22,2017
0 people found
this helpful
I found this agent incredibly professional and helpful! I had a bit of a hassle finding somewhere to live but Wahid was very flexible and genuinely cared about our housing situation, making the whole experience much easier and less stressful. 10/10 would recommend!...
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Comment on agent fees
Good
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“Wahid was so helpful for our entire property search! Very ......”

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Aug 07,2017
Minithumbup
Wahid
By: 'Rosie'
Aug 07,2017
2 people found
this helpful
Wahid was so helpful for our entire property search! Very good at answering questions and made sure we had all the information we needed including giving us a tour of the area! Very good at listening and finding relevant properties. The whole company as a ...
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Comment on agent fees
Fees are good price.
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“Very helpful and friendly agent! Aways helping me with the ......”

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Jul 21,2017
Minithumbup
Wahid
By: 'Meiy'
Jul 21,2017
0 people found
this helpful
Very helpful and friendly agent! Aways helping me with the keys! Will ask them for service in the future for sure....
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Comment on agent fees
reasonable
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“The agent Wahid provided very clear and helpful information throughout ......”

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Jul 11,2017
Minithumbup
Wahid
By: 'Alex'
Jul 11,2017
0 people found
this helpful
The agent Wahid provided very clear and helpful information throughout my entire time dealing with the agency. Information was clear; and any issues or confusions was solved swiftly and effectively. I further wish to give a personal shoutout to Wahid for coming from home after ...
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“He is an absolute legend for coming from mid going ......”

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Jul 11,2017
Minithumbup
Wahid
By: 'Marco'
Jul 11,2017
0 people found
this helpful
He is an absolute legend for coming from mid going home to come rescue us for locking ourselves out! What more can you ask for from their tenant care?...
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Comment on agent fees
Bit high but worth every penny for their service
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“We found our current flat on Zoopla and contacted UpMyStreet ......”

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Jun 16,2017
Minithumbup
Rez
By: 'tmy2017'
Jun 16,2017
0 people found
this helpful
We found our current flat on Zoopla and contacted UpMyStreet for the viewings. Rez was very kind and helpful- replied straight away to any of our queries and was available to meet with us on a few occasions. He also negotiated the price down a ...
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Comment on agent fees
Fees were a bit high, compared to what we have paid in the past.
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“absolutely terrible at replying to messages when we needed help, ......”

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Apr 26,2017
Minithumbdown
By: 'guest_01'
Apr 26,2017
6 people found
this helpful
absolutely terrible at replying to messages when we needed help, and helping out with problems in the flat. did not communicate well between the tenants and landlord. took ages to complete on something when we needed help with fixing a certain part of the house. ...
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Comment on agent fees
terrible since it was overpriced in the first place, and it was a terrible service.
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“The agent, Wahid was extremely helpful, knowledgeable and polite. I ......”

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Mar 13,2017
Minithumbup
Wahid
By: 'Rom'
Mar 13,2017
0 people found
this helpful
The agent, Wahid was extremely helpful, knowledgeable and polite. I can highly recommend using this company and will recommend this to friends in the future....
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“Excellent communication and service from start to finish. As a ......”

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May 25,2015
Minithumbup
Yasmin
By: 'Sonia'
May 25,2015
2 people found
this helpful
Excellent communication and service from start to finish. As a tenant would recommend the team at upmystreet. Thank you once again in helping me find a property to rent within a short period of time. All the best and will keep in touch and will ...
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“I am delighted to have worked with Kayes who is ......”

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May 04,2015
Minithumbup
By: 'Catherine'
May 04,2015
4 people found
this helpful
I am delighted to have worked with Kayes who is very professional and helpful, he is always honest with advise and always kept me updated. I was particularly impressed with the quality of potential tenants that were brought to view the property which resulted in ...
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Comment on agent fees
VERY REASONABLE COMPARED TO OTHER AGENTS AND THE LEVEL OF SERVICE THAT I RECEIVED.
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“A service with difference! I was blown away by the ......”

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May 04,2015
Minithumbup
By: 'Charlie'
May 04,2015
3 people found
this helpful
A service with difference! I was blown away by the homely office ¢â‚¬â€œ forgot I was in an estate agency. I will have to say the service was nothing I have had from an estate agency. Thank you so much.You guys are well up my ...
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“I have been a landlord for the past 5 years and ......”

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May 01,2015
Minithumbup
By: 'Sandra'
May 01,2015
8 people found
this helpful
I have been a landlord for the past 5 years and had nothing but problems with agents to the point I was just going to sell and give up, then I was introduced to up my street a year ago and have found them to be ...
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Comment on agent fees
I found their fees to be very competitive, but I would have happily paid more for the service they provide
Was this helpful? Yes
By: Kayes
May 01, 2015
View all comments (1)
Many thanks for your kind comments Sandra, looking forward to working with you again very soon. ...

“A professional company that has given me complete ease of ......”

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Apr 30,2015
Minithumbup
By: 'Priya'
Apr 30,2015
8 people found
this helpful
A professional company that has given me complete ease of mind. As a landlord the fear of not having a property can cause financial implications. A fellow colleague introduced me to Up My Street a year ago and from this point I have had an ...
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“i am a tenant and I was given a two ......”

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Apr 30,2015
Minithumbup
By: 'Connexconnex'
Apr 30,2015
9 people found
this helpful
i am a tenant and I was given a two days notice to find a new place which I thought would be impossible in London. I found upmystreetuk on zoopla and rang them to enquire about a property. They were very helpful and understood my ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 9:26 AM 18/01/2017 by Kayes

Awards won by Up My Street

Regional Awards won by Up My Street

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