The UK's Largest Customer Review Website for the Property Industry

No Image Available

Unity Lets

2.2/5, 77 Reviews
31% Recommended

33% letting valuation accuracy

43% letting fee satisfaction

Contact Us
No description for branch.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting33%43.00%£340£2,000
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
122249000003
Address

Unity Lets
96 North HillPlymouth, Devon
PL4 8EX
01752 223354

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
TwitterEmail
Latest Properties

No Property Found

No Property Found
Avoid ...

Share On :  FacebookTwitter

1 Star Review

By : 'Gray'
Branch : Plymouth, 96 North Hill
Services : 2
Would you recommend ? : No
Postcode : PL4

31 May 2025
People found this helpful

Absolutely horrendous experience. Never ending maintenance issues and no response to resolve the ... Read Full Review

Comments (0)
Was this helpful?:
Avoid Unity Lets at all ...

Share On :  FacebookTwitter

1 Star Review
UserName

Avoid Unity Lets at all costs.

By : 'Ply'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL4

18 Feb 2025
People found this helpful0

Avoid Unity Lets at all costs. They are poorly managed, provide misleading and poorly written tenancy agreements, miscalculate utility over use charges and their communication is delayed and misleading. Unfair 'fair' utility allowances mean tenants are likely to get additional fees at end of ... Read Full Review

Comments (0)
Was this helpful?:
Truly the worst letting ...

Share On :  FacebookTwitter

1 Star Review

By : 'Josh'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £140
Would you recommend ? : No
Postcode : PL4

12 Feb 2025
People found this helpful

Truly the worst letting agency out there, they do not respond to any issues with the property. Also they will try and charge you extra money imaginary bills they have made ... Read Full Review

Comments (0)
Was this helpful?:
I wish 0 stars were ...

Share On :  FacebookTwitter

1 Star Review
UserName

Natalie

UserName

Sam

By : 'Amy'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL4

7 Nov 2024
People found this helpful2

Absolutely horrendous, I wish it was possible to give 0 stars. The staff speak to you like children when you ask for the 100th time for the endless issues to be fixed. We had mould, no heating or hot water for months and a 7 month debate trying to get deposits back. Just disgusting behaviour and ... Read Full Review

Comments (0)
Was this helpful?:
Conyers is a vile little man. ...

Share On :  FacebookTwitter

1 Star Review

By : 'Ann'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL4

3 Nov 2024
People found this helpful4

Conyers is a vile little man. Never deal with this company. No matter how much Regaine he pours over his head he will never grow a spine. ... Read Full Review

Comments (0)
Was this helpful?:
Avoid! ...

Share On :  FacebookTwitter

1 Star Review

By : 'Lewis'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £115
Would you recommend ? : No
Postcode : PL4

13 Mar 2024
People found this helpful2

Our house was plagued by maintenance faults. From the minute we moved in, to the minute we moved out our heating system was broken one way or another and we had mould issues, we were without hot water multiple times for days, and no matter how much we called or emailed we were ignored the majority ... Read Full Review

Comments (0)
Was this helpful?:
Wish I could give them 1 ...

Share On :  FacebookTwitter

1 Star Review

By : 'Jo'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : PL4

4 Mar 2024
People found this helpful0

The absolute worse student letting company, ridiculous prices, mouldy unkept houses, tried to send bills to us 7 months after we moved out - scammers. £86 each for a clean when the house was left spotless and even fridges were defrosted. Rude staff who tried to refuse a move in due to ... Read Full Review

Comments (0)
Was this helpful?:
Horrible people, totally ...

Share On :  FacebookTwitter

1 Star Review

By : 'Annoyed'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : No
Postcode : PL4

25 Feb 2024
People found this helpful0

Horrible people, totally useless. Regularly sent people round without warning, and never responded to 20+ emails. Charles in particular was ... Read Full Review

Comments (0)
Was this helpful?:
awful, keep my deposit, slow ...

Share On :  FacebookTwitter

1 Star Review
UserName

Sam

By : 'David'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £880
Would you recommend ? : No
Postcode : PL4

29 Jan 2024
People found this helpful1

awful, keep my deposit, slow on email, promise will call back never did charge me over usage of utilities and cleaning apparently it cost ... Read Full Review

Comments (1)
Was this helpful?:

By : conyer by name conyer by nature

11 Feb 2024

This company is not registered at companies house they are in fact registered under Waterfield Homes Ltd and trading as Unity Let's. I can only say to you and others to report them to the council...


0 stars Property wasn't ...

Share On :  FacebookTwitter

1 Star Review

By : 'Gemma'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £12
Would you recommend ? : No
Postcode : PL1

3 Nov 2023
People found this helpful1

0 stars Property wasn't fit to move into after being sold a 'luxury' student apartment the paint finish was awful, cracks in windows, cracks in freezer drawers, poor finishing on bathroom, sticky lock and provided with the incorrect keys, a bed frame that was too small for the ... Read Full Review

Comments (0)
Was this helpful?:
Worst tenant ...

Share On :  FacebookTwitter

1 Star Review

By : 'Spencer'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL4

27 Sept 2023
People found this helpful4

Appalling letting company. On move in, the property was not fit at all. Broken shower, no hot water for ages, carpets completely resurfaced. Internet has been shaky at best and non existent for days at worst, on several complaints they have told the group to contact the ISP ourselves. Responses are ... Read Full Review

Comments (0)
Was this helpful?:
2 Years in 57 Alexandra ...

Share On :  FacebookTwitter

1 Star Review

By : 'Alex'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL4

7 Oct 2022
People found this helpful1

Lived in one of Unity’s addresses for 2 years. There was mould in one of the ceiling corners of the kitchen throughout a lot of my tenancy and they never did anything about such a health hazard. If you do decide to go with this housing agency for whatever reason, make sure you take photos ... Read Full Review

Comments (0)
Was this helpful?:
We are well respected ...

Share On :  FacebookTwitter

1 Star Review
UserName

Natalie

By : 'Disappointed'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Owner )
Rent PCM : £420
Would you recommend ? : No
Postcode : PL1

5 Oct 2022
People found this helpful3

We are well respected landlords in Plymouth who look after our properties and provide a high level of living space. Natalie and her team were in situ when we took ownership of the building. From start to finish of our time working with Unity Lets the service we have received has been appalling. ... Read Full Review

Comments (0)
Was this helpful?:
Poor Living conditions and ...

Share On :  FacebookTwitter

1 Star Review

By : 'Angry'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £360
Would you recommend ? : No
Postcode : PL4

24 May 2022
People found this helpful0

Not ideal for students who want to enjoy university life, although it is quite cheap definitely not worth the hassle. The house was infested with mice from moving in and this was not dealt with until 4 months later after it was reported to the council by the tenants but continued to be an ongoing ... Read Full Review

Comments (0)
Was this helpful?:
Terrible ...

Share On :  FacebookTwitter

1 Star Review

By : 'Bimble1'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : No
Postcode : PL4

5 Apr 2022
People found this helpful1

My experience with this agency has been terrible. I have had several incidents that I have been extremely unhappy with during my time with them. I have experienced unsolicited entries into my flat, I was refused provision of contents that were clearly stated in the rental agreement until I ... Read Full Review

Comments (0)
Was this helpful?:
No stars literally do not go ...

Share On :  FacebookTwitter

1 Star Review

By : 'Elizabeth'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £360
Would you recommend ? : No
Postcode : PL4

7 Sept 2021
People found this helpful0

No stars literally do not go with this housing company for student housing! Had so many problems (only ever fixing minor one, even then it took several emails!). But our main problem was rats which they failed to get rid of properly and they really didn’t seem to care that there mice in ... Read Full Review

Comments (0)
Was this helpful?:
one of the worst letting ...

Share On :  FacebookTwitter

1 Star Review

By : 'Leah'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : PL4

7 Jun 2021
People found this helpful3

one of the worst letting agency’s ive ever come across in my life. Issues from the get go with unity let’s! firstly they wanted me to pay £110 for a room, no rn suite, no parking and not even a garden! there was a nice issue in our house for over a month and when the ... Read Full Review

Comments (0)
Was this helpful?:
This company ruined my second ...

Share On :  FacebookTwitter

1 Star Review

By : 'M'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL4

7 Sept 2020
People found this helpful1

This company ruined my second year of uni form the start. I had a leak in my ceiling which fell right above my desk onto my laptop and all my uni work, I reported this issue as soon as a saw it and it took over month for them to do anything about which meant I had to live with the dripping sound ... Read Full Review

Comments (0)
Was this helpful?:
Appalling company, DO NOT use ...

Share On :  FacebookTwitter

1 Star Review

By : 'Isabel'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL4

21 Aug 2020
People found this helpful0

Appalling company, DO NOT use them as your estate agents. Rude and incompetent staff who do not care for the safety of their tenants. Would not recommend them to ... Read Full Review

Comments (0)
Was this helpful?:
DONT GO WOTH UNITY ...

Share On :  FacebookTwitter

1 Star Review

By : 'Louise'
Branch : Plymouth, 96 North Hill
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PL4

31 Jul 2020
People found this helpful3

Id advise anyone looking for a student house in Plymouth not to go with unity lets for many reasons. They are really unprofessional when it comes to problems with their Lettings as if you call with a problem they hang up the phone on you. If there is a fault with the house they blame the tenents ... Read Full Review

Comments (0)
Was this helpful?:
1 - 20 of 77 items
No Staff Registered

NaN - NaN of items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 3/10/2015, 6:18:52 AM by allAgents

Awards won by Unity Lets

Regional Awards Won by Unity Lets

Individual Branch Awards

Find the Best Agent to Sell or Rent Your Home