75% lettings valuation accuracy
67% lettings fee satisfaction
No company information
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 10
15th Jan 2021
reviewed by 'Marie'
2nd Jan 2018
reviewed by 'matchstickman'
18th Dec 2017
reviewed by 'Kay'
28th Oct 2016
reviewed by 'Charles'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 75% | 67% | £425 | £950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 0 | 1 | 3 | 0 | 0 | 0 | 0 | 1 | 1 |
Areas covered
Address
65 Long Beach Road Longwell Green
Longwell Green,Bristol
South Gloucestershire
BS30 9XD
01179 328895
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
No Properties
Dec 15,2022
Dec 15,2022
0
people found
this helpful
this helpful
I have dealt with 12 Trees Accommodation for a number of years through both maintenance management and individual property management, and have been very satisfied with their services. Louise and her team have always been very responsive, professional and friendly when called on to resolve any ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 15,2021
Jan 15,2021
4
people found
this helpful
this helpful
The landlord and letting agency agreed to let me the property to me after contacting them and viewing the property last December. Supposed move in date is the second week of January 15-16th because my tenancy ended in the current flat. References done and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 02,2018
Jan 02,2018
3
people found
this helpful
this helpful
I have let my property on several occasions through Twelve Trees Residential Lettings. They have been consistently reliable in marketing the property and finding suitable tenants.
Louise Williams is professional, friendly and responsive at all times. I would recommend Twelve Trees to those seeking to ...
read full review
read full review
Comment on agent fees
Reasonable in the marketplace
Was this helpful?
Yes
Yes
Dec 18,2017
Dec 18,2017
3
people found
this helpful
this helpful
If you want a down to earth, honest letting agent who provides a great service to landlords and to tenants, then go to Louise Williams of Twelvetrees. I have a number of properties managed by Louise who is always available for advice in a friendly ...
read full review
read full review
Comment on agent fees
Very reasonable fees, NO hidden extras
Was this helpful?
Yes
Yes
Oct 28,2016
Oct 28,2016
4
people found
this helpful
this helpful
Have been with this agency twice now and such bad experiences both times. My friend has also had the same trouble too. I could find the house of my dreams but if these people were the agency i would turn it down! i have now ...
read full review
read full review
Was this helpful?
Yes
Yes
May 21,2016
May 21,2016
4
people found
this helpful
this helpful
Nice people, available at weekends, no hidden extra fees, responded quickly to fix maintenance issues. I would rent through them again. I have no hesitations in praising their professionalism....
read full review
read full review
Comment on agent fees
Good rates with no hidden extras
Was this helpful?
Yes
Yes
Jul 18, 2016
View all comments
(1)
Hello Jash - thank you for your kind review ...
Apr 01,2016
Apr 01,2016
4
people found
this helpful
this helpful
RECOMMENDED. Twelvetrees agency have rented out the property for over a year now with no issues at all. They select good tenants who pay their rent and look after the property....
read full review
read full review
Comment on agent fees
Very reasonable comparable to the market rates.
Was this helpful?
Yes
Yes
Sep 05, 2016
View all comments
(1)
Hello Spence - thank you for your kind review ...
Mar 23,2016
Mar 23,2016
13
people found
this helpful
this helpful
AVOID AVOID AVOID. Awful people. Could not care less about their tenants. Will provide you with the minimum standard they can and are very unreasonable. Cannot state more strogly. In all my years of renting, I have never been treated like this....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 17,2014
Sep 17,2014
3
people found
this helpful
this helpful
I have been a landlord for 20 years and I have found the agency to be friendly and professional
I have made rent paid on time and my property well looked after....
read full review
read full review
Was this helpful?
Yes
Yes
Sep 05, 2016
View all comments
(1)
Hello Tony - thank you for your comments ...
Aug 19,2014
Aug 19,2014
12
people found
this helpful
this helpful
My son took out a rental agreement via Twelve Trees letting a year ago. He left the flat 3 months early due to a severe illness. However as guarantor I paid the rent fully up until the end of the tenancy. At the end of the ...
read full review
read full review
What agent could do to change your mind?
We expect agents to be fair and reasonable. Twelvetrees are anything but fair and reasonable . Perhaps they should consider treating people fairly, their reviews are awful which is not surprisingAttached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
