Tuffin & Wren

4.83/5 rating 180 reviews
  • 84% valuation accuracy
  • 96% recommend
  • 94% fee satisfaction
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    Tony Bean
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    Chandler Kennedy
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    Debra Harridge
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    Debra
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    Jody Louise Thomas
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    Shea Bean
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    Simon Bhatti
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    Sharon Byrne
Ealing's foremost Residential Estate Agent specialising in the sale and letting of quality homes within the 'Queen of the Suburbs'.
 
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Properties for rent
Sep 08,2017
Minithumbup
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Chandler Kennedy
By: 'Andrew Cover'
Sep 08,2017
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I was a tenant at a property managed on behalf of the landlord by Tuffin & Wren. The agent handling my account was Chandler Kennedy. I have nothing but the highest praise and sincerest regard for the company and particularly Chandler's friendly and professional approach to her work. The business is well on top of what it does and in addition handles the smaller things that are important very well (the phone is always promptly answered and you get called back when promised!) Chandler was alwa...
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The fees are in line with the market and in my mind very reasonable given the attention I received.
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Sep 05,2017
Minithumbdown
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Chandler Kennedy
By: 'Liam'
Sep 05,2017
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I would have no problem recommending Tuffin & Wren to anyone. They were extremely helpful throughout our lease and they were quick and efficient in dealing with any of our queries and requests. Chandler was especially helpful and we are extremely grateful for all of her assistance....
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Sep 05,2017
Minithumbup
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Chandler Kennedy
By: 'Anne, Ealing'
Sep 05,2017
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Chandler was extremely helpful with my purchase, regularly chasing sellers and solicitors. She is very personable and returns calls and emails promptly....
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May 22,2017
Minithumbup
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Tony Bean
By: 'Christine'
May 22,2017
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I recently sold my parents house through Tuffin & Wren. Tony, Carlos and the team were excellent. They were professional, efficient, very knowledgeable and gave sound advice. They always kept me up to date throughout the process. They were friendly and attentive to our needs. I couldn't have asked for a better estate agent and I am so glad I used them. I would highly recommend them without hesitation....
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Excellent
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Mar 17,2017
Minithumbup
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Debra Harridge
By: 'Ian'
Mar 17,2017
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Debra, valued house for probate and was very helpful and caring at a difficult time and Jon took over from the letting side.Jon was very helpful and even did viewing at 8pm at night to try be secure a Tennant for us...
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Tuffin and Wrens fees where straight forward and the most compete ever out their
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Mar 01,2017
Minithumbup
By: 'Claire'
Mar 01,2017
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Jon has always been very helpful. We have rented two properties through tuffin and wren and have always been happy with the service. Jon has been great at keeping us up to date and has great communication skills....
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Agents fees are competitive.
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Dec 10,2016
Minithumbup
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Debra Harridge
By: 'Shona'
Dec 10,2016
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Jon provided an excellent service when I was looking for a property to rent. He was always happy to help me with everything, kept in touch on a daily basis and guided me through all the necessary procedures. Jon did his upmost to speed up my move and even stayed late at work when I couldn't get to him during the day. A fantastic service and an extremely professional and lovely person. Debra also helped me greatly. Don't know where I would have been without them. I'm eternally grateful....
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Dec 02,2016
Minithumbup
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Debra Harridge
By: 'Scott'
Dec 02,2016
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Debra and the team and Tuffin & Wren did an excellent job selling our house. We got an offer above the asking price and exchanged just 3 weeks after we accepted the offer! You can't ask for more than that. After dealing with a couple of estate agents in the area Tuffin & Wren proved to be a league above. Although our experience with small local estate agents has not been good, the team at Tuffin & Wren proved that there really is no need to pay the crazy fees and lengthy contracts th...
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Comment on agent fees
Good. Low fees
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Dec 01,2016
Minithumbup
By: 'Marta & claudio'
Dec 01,2016
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Jon has been very helpfull in all our process to find a new home and he's still very receptive when we need an information or a service from Tuffin & Wren. We are very satisfied with Jon and the rest of the team, they are all very professional !...
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Comment on agent fees
Fees are correct
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Nov 30,2016
Minithumbup
By: 'Marian'
Nov 30,2016
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Given that when I came to Tuffin and Wren with Jon Hughes managing a really challenging situation from a past agent and a new tenancy. Both the tasks in hand I would have considered daunting at best. Jon managed the whole situation quickly, efficiently with a smooth transition from my previous Agent to Tuffin and Wren and found me excellent tenants. I am not only happy, I wish to express my gratitude to him for doing and amazing job. His high level experience and skills is truly excellent. I w...
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Comment on agent fees
The fees are good, competitively priced.
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Nov 29,2016
Minithumbup
By: 'Tareq'
Nov 29,2016
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helpful Professional agent friendly, efficient and quick, Listened to my requirements and came up with very good options. Jon kept me informed of progress at every step. Thank you John....
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Nov 28,2016
Minithumbup
By: 'Peter'
Nov 28,2016
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Professional agent with good manner. Offered a flat appropriate to our budget and requirements. Worth to recommend. Thank you for a good service....
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Nov 26,2016
Minithumbup
By: 'Eva'
Nov 26,2016
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Jon was helpful and friendly, efficient and quick. Tuffin & Wren were very supportive of our endeavour to find this lovely and suitable home and to help through the process of referencing, renting and the operational issues of signing over utilities and official papers....
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Comment on agent fees
The fees Tuffin and Wren charges for their good service are very reasonable and in general much lower than the fees of other agencies.
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Nov 14,2016
Minithumbup
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Chandler Kennedy
By: 'A. Cover'
Nov 14,2016
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Timely, knowledgeable, organised. Chandler was very helpful, precise and willing to meet my timetable and help with securing deliveries when I could not be present. A very good service indeed!...
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Nov 10,2016
Minithumbup
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Tony Bean
By: 'Michelle'
Nov 10,2016
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My husband and I used Tuffin & Wren to manage the rental of our property whilst living overseas. We were so impressed with their friendly and professional service that we subsequently used them to sell our house. Being very much rooted in the community, they have great local knowledge and understand the dynamics of the area. The team were amazing throughout the sale process, keeping in regular contact and giving feedback after each viewing. We would happily recommend Tuffin & Wren for ei...
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Oct 20,2016
Minithumbup
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Debra Harridge
By: 'Buyer'
Oct 20,2016
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Debra and her team were efficient, friendly and proactive. Listened to my requirements and came up with a 'left field' offering with a 'wow' impact. I had asked for two bedroom flat, one for study, with balcony. They offered substantial ground floor conversion of house (very attractively and comprehensively modernised) with decked south facing garden (so zero maintenance) leading to garden studio fully kitted for use as study)....
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N/ a as buyer
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Oct 10,2016
Minithumbup
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Debra Harridge
By: 'Sylwester&Beata'
Oct 10,2016
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Thank you so much Debra and Jon for helping us to sell our flat and buy such a beautiful house. We do appreciate your hard work and professional approach you both presented throughout the whole selling/buying process. That was really a pleasure and honour to have you as our Estate Agents. Thank You...
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Good
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Oct 04,2016
Minithumbup
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Debra Harridge
By: 'Tom M'
Oct 04,2016
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Thanks to Debra and Jon for their efforts, very happy with the quick sale and it was my second time selling through you. All the best...
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Comment on agent fees
As expected
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Sep 30,2016
Minithumbup
By: 'John H'
Sep 30,2016
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Excellent service from Jon. They found a very good tenant within 48 hours and Jon kept me informed of progress at every step. Would certainly recommend them to anybody looking to let a property....
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Good
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Sep 20,2016
Minithumbup
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Debra Harridge
By: 'Hanwell landlord'
Sep 20,2016
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We enlisted Tuffin & Wren to help us find a tenant for our house and whilst we chose a different tenant in the end via another agency I felt compelled to write a review for Tuffin & Wren as they were a pleasure to deal with throughout, worked hard to bring us a selection of very good quality prospective tenants and was always quick to respond to any request. I wouldn't hesitate in using them again. Jon in particular was there every step of the way and is a credit to the company. Thanks...
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Good
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Aug 19,2016
Minithumbup
By: 'John Simpson'
Aug 19,2016
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Top marks to Tuffin & Wren and particularly Debra. Keen as mustard throughout, lots of viewings in double quick time, multiple offers and a great sale price secured. Even when an initial purchaser started dithering, another was found instantly removing the stress we would otherwise have had as time really was of the essence. Photos and details looked great. Referred us to a very efficient solicitor too. Tuffin and Wren kept us informed through the entire process. A pleasure to deal with....
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Jul 28,2016
Minithumbup
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Chandler Kennedy
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Tony Bean
By: 'Troy'
Jul 28,2016
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A roller-coaster of a ride that was selling our house and buying a new one has finally ended thanks to the tremendous effort by Chandler. From finding the house we wanted to purchase 7 months ago to finally completing this month Chandler held everything together when our original buyers fell through and found replacement buyers very quickly. Chandler is always available when you need her, keeps you up to date and does everything she can to support you. Thanks also to Tony and the rest of the tea...
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Good
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Jul 20,2016
Minithumbup
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Chandler Kennedy
By: 'Victor'
Jul 20,2016
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Chandler worked tirelessly for months to make sure our purchase as part of a long chain involving 6 families went through in the end. Despite the many problems caused by buyers and their solicitors at the bottom of the chain, Chandler was able to keep everyone informed at all times and withhold pressure from higher up the chain to get us there. She is always quick to respond to emails and calls, always explains the situation clearly and is willing to listen to our concerns and suggestion. She ...
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N/A
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Jul 19,2016
Minithumbup
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Chandler Kennedy
By: 'Shauna and David'
Jul 19,2016
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Chandler listened to our rental criteria, didn't waste time with non runners, and found us the perfect house within budget. Always professional, but also thorough and efficient while still helping us sort out a few household niggles....
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Comment on agent fees
Reasonable
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Jul 01,2016
Minithumbup
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Chandler Kennedy
By: 'Darren'
Jul 01,2016
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From our initial flat viewing to her check-up email after we moved in, Chandler has been a star! It's such nice surprise to deal with a genuine, helpful agent in London. I've dealt with a lot of companies and landlords in London but none come remotely close to Chandler and Tuffin & Wren....
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The Fees are maybe on the higher side of normal, but worth it because of the customer service and help.
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May 19,2016
Minithumbup
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Debra Harridge
By: 'Brenda'
May 19,2016
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Debra has been absolutely brilliant in regards to the sale of my property and really knows her stuff especially when it come to Leasehold matters. She has kept me sane over the last few months and I will most certainly be instructing Tuffin & Wren on my next sale....
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Good
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May 18,2016
Minithumbup
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Debra Harridge
By: 'Tina and Alastair'
May 18,2016
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We can't speak highly enough of our experience with Debra she helped us every step of the way and went over and above what we expected....
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N/A
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May 18,2016
Minithumbup
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Debra Harridge
By: 'Tina and Alastair'
May 18,2016
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We can't speak highly enough of our experience with Debra she helped us every step of the way and went over and above what we expected....
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N/A
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Apr 26,2016
Minithumbup
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Debra
By: 'Miranda'
Apr 26,2016
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Debra Is a delight! She is the first estate agent that I have met who does not use double talk. She is straight forward and extremely helpful I did not need to second guess or translate her meanings. This meant I was able to make a clear decision easily. Debra's colleague John Hughes Is also very helpful and most friendly in a genuine way. Making the whole business unusually pleasant ! i am happily impressed with them both Kind regards Miranda Liggins...
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N/C as yet
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Apr 22,2016
Minithumbup
By: 'Konstantinos'
Apr 22,2016
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I found a flat to rent for the second time with Tuffin & Wren. We had a really tight timescale for moving into the new flat. Jon did his best to arrange a move in date that suits us and get us in. Strongly recommended....
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Comment on agent fees
Reasonable fees
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Last updated at 10:19 AM 18/08/2017 by Tony Bean

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Last updated at 10:19 AM 18/08/2017 by Tony Bean

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Tuffin & Wren - Ealing, London, W7
Ealing
72 Greenford AvenueHanwell, London W7 3QS
(91)
Tuffin & Wren - Northfields London, London, W13
Northfields London
138 Northfield Avenue, London W13 9SB
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