Tuffin & Wren

4.84/5 rating 216 reviews
  • 84% valuation accuracy
  • 97% recommend
  • 95% fee satisfaction
Ealing's foremost Residential Estate Agent specialising in the sale and letting of quality homes within the 'Queen of the Suburbs'.
Tuffin & Wren



Properties for Sale
Properties to Rent

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“Faultless service...”

Feb 01,2019
Minithumbup
By: 'Paul Bernard'
Feb 01,2019
0 people found
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I actually bought the house I was selling through this agent 11 years ago so they where the only one I decided to use. They where always communicative and understanding, including being patient when I lost my never about such a big move away from London...
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Very fair fees
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“Sale...”

Jan 18,2019
Minithumbup
By: 'Dee'
Jan 18,2019
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I have lived in the area for many years and have sold and purchased through Tuffin & Wren on a couple of occasions. My most recent dealing with them was a house sale. All the staff in the office are efficient and friendly. Bobby is great. ...
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Comment on agent fees
Good
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“Great estate agent...”

Dec 11,2018
Minithumbup
By: 'AR'
Dec 11,2018
0 people found
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Our estate agent Chandler was key to getting our purchase over the line. Kept us in formed on a daily basis and allied the pressure needed to get the deal done. Highly diligent....
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Good
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“Success!!...”

Dec 11,2018
Minithumbup
By: 'Diane H'
Dec 11,2018
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I recently purchased a house through Tuffin and Wren. The transaction was completed within 8 weeks from start to finish. This was partly due to their professialism and all round control of the situation. They consistently co-ordinated with the seller, solicitors for myself and my buyers, ...
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“Extremely supportive Agents...”

Oct 16,2018
Minithumbup
By: 'Mira&Kris'
Oct 16,2018
0 people found
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Our gratitude, love and light goes to Debra, Susan, Tony and Chandler from Tuffin and Wren for their professional and kind approach towards customers. Thank you from the bottom of my heart for all your help during this challenging time of house moving and searching ...
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Comment on agent fees
Reasonably priced
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“Very helpful and kind....”

Oct 16,2018
Minithumbup
By: 'Natalie'
Oct 16,2018
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Such a wonderful kind warm woman. Debra has helped me find a home. I was so worried but Debra made me feel positive and at ease....
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By: Pramod
Nov 01, 2018
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Highly Recommended!!! My experience dealing with Debra has been extremely smooth. She is highly motivate and proactive professional. The thing I admired about her is that she is a problem solver. We had given up on our buy when our sale fell apart as the buyers pulled out at the last minute. The property we were interested was taken off the market. But Debra never gave up and persevered. With her efforts and determination we finally got through our sell and also the property we were intereste ...

“Excellent service...”

Sep 27,2018
Minithumbup
By: 'Anna'
Sep 27,2018
1 people found
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Excellent service. I would highly recommend Bobby Malick he made the whole process of finding and renting my new flat effortless....
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Comment on agent fees
Medium
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“Great service...”

Sep 21,2018
Minithumbup
By: 'Donna - Windermere'
Sep 21,2018
0 people found
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I wanted to recommend Tuffin & Wren Northfields very highly to future customers. Tony, was polite, discreet [ when required] and courteous during initial negotiations. Bobby and Chandler were both very efficient, hardworking and knowledgeable throughout the whole process....
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Comment on agent fees
very good value for money
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“Peace of mind...”

Sep 21,2018
Minithumbup
By: 'Karen'
Sep 21,2018
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I would highly recommend Tuffin and Wren as estate agents. Having had a very positive experience when purchasing our house through Tuffin and Wren 6 years ago we re now renting the house out through them too. Both Tony and Chandler are a pleasure to deal ...
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Comment on agent fees
The agents fees are fair and reasonable
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“Great team and great service!...”

Aug 28,2018
Minithumbup
By: 'Mrs E-H'
Aug 28,2018
0 people found
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The team at Tuffin and Wren, Hanwell were a great help to us during what became a very lengthy search for our perfect family home. Debra especially went above and beyond for us and I was so pleased that eventually when we did find the ...
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N/A
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“Many years together!!...”

Aug 18,2018
Minithumbup
By: 'Caterina'
Aug 18,2018
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I purchased the flat from T&W. In subsequent years, I rented it through them And now I have sold the flat with them. Throughout our 15 year association I have had the pleasure of dealing with various members of the team, and nothing was too ...
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Comment on agent fees
Within market range
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“Super purchase experience...”

Jul 31,2018
Minithumbup
By: 'Dean'
Jul 31,2018
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We recently completed the purchase of our new family home with the help of Bobby and Tony. The whole experience was great from start to finish and we can't say enough about how helpful everyone in the branch was in terms of arranging viewings and ...
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“Great agent, professional and wise...”

Jul 30,2018
Minithumbup
By: 'GJ'
Jul 30,2018
0 people found
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Tony, Bobby and the whole Tuffin & Wren team are fabulous. Over the last 10 years they have sold 2 houses for us and bought one. From both the seller and buyer side their advice and professionalism are great and, in our experience, rare. I would use no ...
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Comment on agent fees
Fees excellent, great value
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“Best agents in Hanwell........”

Jul 26,2018
Minithumbup
By: 'The Christies'
Jul 26,2018
0 people found
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I cannot recommend Debra & her team highly enough. I initially put my house onto the market with another local agent, but what a terrible a mistake that was! Six wasted weeks later, and after a period of failed viewings and empty offers from the other ...
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Comment on agent fees
Agents fees - comparable to the other agents, but in my opinion they were worth it as the team worked for them.
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“Professional, proactive, strong communication...”

May 18,2018
Minithumbup
By: 'Richardson family'
May 18,2018
0 people found
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We were really pleased with the service from Tuffin & Wren; in particular Debra's level of professionalism, proactivity and communication....
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“Mrs Beaton...”

May 04,2018
Minithumbup
By: 'Mrs Beaton'
May 04,2018
0 people found
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Very impressed by Debra's professionalism and excellent customer service! We are very happy in our new home. Thank you for all of your help!...
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“Exceptional service...”

May 02,2018
Minithumbup
By: 'Shane'
May 02,2018
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We just sold our house, and they were truly excellent. Particularly Chandler and Tony. They were v honest about the value of the house, and worked v hard to complete the sale. We were really impressed....
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Comment on agent fees
Very good
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By: Chandler Kennedy
May 02, 2018
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Thank you for your kind words Shane, so glad you appreciated the service ...

“We recently purchased a house via Tuffin & Wren with Bobby ......”

Mar 13,2018
Minithumbup
By: 'Sehgals'
Mar 13,2018
0 people found
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We recently purchased a house via Tuffin & Wren with Bobby Malick representing the sellers. From the beginning we found Bobby to be professional, courteous, quick to respond and understanding of our situation. He kept all parties informed and flagged possible issues early. Importantly, he was ...
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Comment on agent fees
N/A (we were purchasers)
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“Bobby was a pleasure to deal with. He was friendly ......”

Mar 02,2018
Minithumbup
By: 'HVP'
Mar 02,2018
2 people found
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Bobby was a pleasure to deal with. He was friendly and knowledgable and above all else like a friend you can call if you're in need advice. We received stellar service from everyone at Tuffin and Wren. I promise the home baked brownies are on ...
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Comment on agent fees
Average
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“All the staff were warm, friendly and professional throughout and ......”

Feb 23,2018
Minithumbup
By: 'Dave'
Feb 23,2018
0 people found
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All the staff were warm, friendly and professional throughout and instrumental in the success of our sale and purchase. The fees were lower than competitors without compromising standards....
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Comment on agent fees
Very good
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“The team at Tuffin &Wren provide support and experience to ......”

Jan 18,2018
Minithumbup
By: 'JM'
Jan 18,2018
1 people found
this helpful
The team at Tuffin &Wren provide support and experience to both tenants and landlords. They are always friendly and know who's on the phone at any time during a tenancy. I highly recommend them....
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Comment on agent fees
The fees are fair.
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“I have just let my property through Tuffin & Wren . I ......”

Jan 05,2018
Minithumbup
By: 'Eileen'
Jan 05,2018
0 people found
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I have just let my property through Tuffin & Wren . I could not have asked for a more professional, helpful service, it was far more than I expected. I didn't know of any local contractors as the property needed decorating, Debra introduced me to a company ...
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Comment on agent fees
Very reasonable
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“As an agent it was a pleasure to work with ......”

Dec 15,2017
Minithumbup
By: 'Harry Aldrich-Blake'
Dec 15,2017
0 people found
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As an agent it was a pleasure to work with Tony on a particularly tricky chain, thank you for your hard work and I know your client (my buyer) was very satisfied with the outcome. If anyone is thinking of selling in the area, I ...
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“I would recommend Tuffin and Wren to anybody buying or ......”

Dec 12,2017
Minithumbup
By: 'Lucy and Charlie'
Dec 12,2017
0 people found
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I would recommend Tuffin and Wren to anybody buying or selling a house. We have had an extremely complicated chain involving 5 different sets of people. Tony the manager, Debra and Jodie have all been absolutely marvellous. During periods when other parts of the chain were ...
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Comment on agent fees
Very reasonable
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“My wife and I recently went through the challenging process ......”

Dec 04,2017
Minithumbup
By: 'Patrick'
Dec 04,2017
0 people found
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My wife and I recently went through the challenging process of finding a new home to rent in London, while doing our research from outside the country. When we found our home to be in Northfields we were assisted by Chandler Kennedy from Tuffin and ...
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“Debra and Jody have been very professional, helpful and friendly ......”

Nov 29,2017
Minithumbup
By: 'Ruth'
Nov 29,2017
0 people found
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Debra and Jody have been very professional, helpful and friendly throughout the sale of my house. I am very pleased with the service I have experienced an.d highly recommend Tuffin & Wren...
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Comment on agent fees
very competative
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“From the very first point of contact with Tuffin and ......”

Nov 23,2017
Minithumbup
By: 'Michael and Romeena'
Nov 23,2017
0 people found
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From the very first point of contact with Tuffin and Wren, Hanwell the team were efficient, reliable and lovely to deal with. We recently exchanged on our house in Hanwell, completing next week. It was a very stressful time with delays from our sale but ...
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“Excellent work from start to finish from Tuffin & Wren, in ......”

Nov 21,2017
Minithumbup
By: 'Roger & Sarah'
Nov 21,2017
0 people found
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Excellent work from start to finish from Tuffin & Wren, in particular Chandler, to help get our purchase over the line. Thanks!...
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“We purchased our house through Tuffin & Wren Northfields in October ......”

Nov 21,2017
Minithumbup
By: 'Aoife & Brendan'
Nov 21,2017
0 people found
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We purchased our house through Tuffin & Wren Northfields in October and had a great experience dealing with Chandler. We had a difficult chain but Chandler worked hard every day to keep things moving (a lot more than our own selling agent did)!! I have nothing ...
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“Very professional service, friendly staff and always willing to help. ......”

Nov 13,2017
Minithumbup
By: 'Ms N'
Nov 13,2017
0 people found
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Very professional service, friendly staff and always willing to help. Chandler is polite and extremely proactive in promoting a good relationship with her clients and their tenants and always willing to listen and act upon any issues....
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Comment on agent fees
Fees are fees!
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DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 0 39 2 87 2 59 2 6 1

Fees

We will agree a figure that you & I will be happy with
Last updated at 23/05/2016, 9:46 AM by allAgents

Complaints Procedure

Via homes@tuffin-wren.co.uk
Address it to the Partners Tony Bean & Paul Burley
Last updated at 9:46 AM 23/05/2016 by allAgents

Firm rankings


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Estate agents

Letting agents

View All 2 Branches


Tuffin & Wren - Ealing, London, W7
Ealing
72 Greenford AvenueHanwell, London W7 3QS
(103)
Tuffin & Wren - Northfields London, London, W13
Northfields London
138 Northfield Avenue, London W13 9SB
(112)

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