Tuffin & Wren

4.84/5 rating 225 reviews
  • 97% recommend

  • 96% sales valuation accuracy
  • 98% sales fee satisfaction

  • 92% lettings valuation accuracy
    • |
  • 89% lettings fee satisfaction
Ealing's foremost Residential Estate Agent specialising in the sale and letting of quality homes within the 'Queen of the Suburbs'.
Tuffin & Wren



Properties for Sale
Properties to Rent

update staff | update details | add a branch

“First Time Buyer...”

May 10,2019
Minithumbup
By: 'Sidra'
May 10,2019
0 people found
this helpful
We recently purchased our first property via Tuffin & Wren. After going through extremely unpleasant agency experiences (Dexter Acton) we had completely lost confidence in professionalism of Estate Agents. However, when we connected with Tuffin & Wren - it was the best experience, their service is exceptionally ...
read full review
Comment on agent fees
very good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Buying made simple!...”

Apr 29,2019
Minithumbup
By: 'Gregor'
Apr 29,2019
0 people found
this helpful
About to move into my first 'home' in London, I have rented since moving to London in 2011. I was apprehensive about the whole 'buying thing' I needn't have worried, Debra and her team made the process easy! she led the whole process and was always ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Supportive and knowledgable...”

Apr 23,2019
Minithumbup
By: 'Joanna'
Apr 23,2019
0 people found
this helpful
Debra understood the market and directed us to both the best sale price (sadly lower than what we wanted but on point!), and on how to make the best of our flat in order to sell. she kept us informed of what was going on ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tuffin and Wren sale...”

Apr 23,2019
Minithumbup
By: 'Lucas'
Apr 23,2019
0 people found
this helpful
I thoroughly recommend Tuffin and Wren estate agent. I have used 3 other estate agents in the local area (which were also good) but T&W stood out in their determination to sell my property. The staff at Tuffin and Wren are professional, amenable and efficient ...
read full review
Comment on agent fees
Very competitive.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent and Professional Service...”

Apr 22,2019
Minithumbup
By: 'Sue'
Apr 22,2019
0 people found
this helpful
Debra was extremely professional, helpful, supportive, polite and friendly. Debra is on the ball. She did not need chasing and was very caring. I would not hesitate to recommend the firm and in particular Debra. She made you feel at ease and absolutely nothing was ...
read full review
Comment on agent fees
Very fair
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Service...”

Apr 05,2019
Minithumbup
By: 'Kirstie'
Apr 05,2019
0 people found
this helpful
I selected T&W as they seemed professional right from the start. From valuation to sale, all the staff I dealt with were polite, communicative and helpful. Bobby worked hard to sell my house and as I had lived in it for 20+ years it was ...
read full review
Comment on agent fees
I think T&W worked hard for the fee.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Pretty Good...”

Mar 30,2019
Minithumbup
By: 'CH'
Mar 30,2019
0 people found
this helpful
Purchased house via T&W in Feb 2019. Overall good service though seller did keep wanting to push back move dates which was tricky with a chain and somewhat frustrating to deal with. Other than this, service and communication was satisfactory and it was good to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service from Tuffin and Wren, particularly Debra...”

Mar 16,2019
Minithumbup
By: 'Barbara'
Mar 16,2019
0 people found
this helpful
I was delighted with the service I received particularly from Debra who even lent me two of her own plant pots to help with that important kerb appeal. Debra was always on the end of the phone if I had any queries and in these ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Hanwell's Best...”

Mar 08,2019
Minithumbup
By: 'Ben & Eszter'
Mar 08,2019
0 people found
this helpful
We had a great experience buying our first property with Debra at Tuffin & Wren. Everything has gone very smoothly and Debra really helped to get our offer accepted so quickly....
read full review
Comment on agent fees
Not applicable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Faultless service...”

Feb 01,2019
Minithumbup
By: 'Paul Bernard'
Feb 01,2019
0 people found
this helpful
I actually bought the house I was selling through this agent 11 years ago so they where the only one I decided to use. They where always communicative and understanding, including being patient when I lost my never about such a big move away from London...
read full review
Comment on agent fees
Very fair fees
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Sale...”

Jan 18,2019
Minithumbup
By: 'Dee'
Jan 18,2019
0 people found
this helpful
I have lived in the area for many years and have sold and purchased through Tuffin & Wren on a couple of occasions. My most recent dealing with them was a house sale. All the staff in the office are efficient and friendly. Bobby is great. ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great estate agent...”

Dec 11,2018
Minithumbup
By: 'AR'
Dec 11,2018
0 people found
this helpful
Our estate agent Chandler was key to getting our purchase over the line. Kept us in formed on a daily basis and allied the pressure needed to get the deal done. Highly diligent....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Success!!...”

Dec 11,2018
Minithumbup
By: 'Diane H'
Dec 11,2018
0 people found
this helpful
I recently purchased a house through Tuffin and Wren. The transaction was completed within 8 weeks from start to finish. This was partly due to their professialism and all round control of the situation. They consistently co-ordinated with the seller, solicitors for myself and my buyers, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Extremely supportive Agents...”

Oct 16,2018
Minithumbup
By: 'Mira&Kris'
Oct 16,2018
0 people found
this helpful
Our gratitude, love and light goes to Debra, Susan, Tony and Chandler from Tuffin and Wren for their professional and kind approach towards customers. Thank you from the bottom of my heart for all your help during this challenging time of house moving and searching ...
read full review
Comment on agent fees
Reasonably priced
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very helpful and kind....”

Oct 16,2018
Minithumbup
By: 'Natalie'
Oct 16,2018
0 people found
this helpful
Such a wonderful kind warm woman. Debra has helped me find a home. I was so worried but Debra made me feel positive and at ease....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Pramod
Nov 01, 2018
View all comments (1)
Highly Recommended!!! My experience dealing with Debra has been extremely smooth. She is highly motivate and proactive professional. The thing I admired about her is that she is a problem solver. We had given up on our buy when our sale fell apart as the buyers pulled out at the last minute. The property we were interested was taken off the market. But Debra never gave up and persevered. With her efforts and determination we finally got through our sell and also the property we were intereste ...

“Excellent service...”

Sep 27,2018
Minithumbup
By: 'Anna'
Sep 27,2018
1 people found
this helpful
Excellent service. I would highly recommend Bobby Malick he made the whole process of finding and renting my new flat effortless....
read full review
Comment on agent fees
Medium
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service...”

Sep 21,2018
Minithumbup
By: 'Donna - Windermere'
Sep 21,2018
0 people found
this helpful
I wanted to recommend Tuffin & Wren Northfields very highly to future customers. Tony, was polite, discreet [ when required] and courteous during initial negotiations. Bobby and Chandler were both very efficient, hardworking and knowledgeable throughout the whole process....
read full review
Comment on agent fees
very good value for money
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Peace of mind...”

Sep 21,2018
Minithumbup
By: 'Karen'
Sep 21,2018
0 people found
this helpful
I would highly recommend Tuffin and Wren as estate agents. Having had a very positive experience when purchasing our house through Tuffin and Wren 6 years ago we re now renting the house out through them too. Both Tony and Chandler are a pleasure to deal ...
read full review
Comment on agent fees
The agents fees are fair and reasonable
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great team and great service!...”

Aug 28,2018
Minithumbup
By: 'Mrs E-H'
Aug 28,2018
0 people found
this helpful
The team at Tuffin and Wren, Hanwell were a great help to us during what became a very lengthy search for our perfect family home. Debra especially went above and beyond for us and I was so pleased that eventually when we did find the ...
read full review
Comment on agent fees
N/A
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Many years together!!...”

Aug 18,2018
Minithumbup
By: 'Caterina'
Aug 18,2018
0 people found
this helpful
I purchased the flat from T&W. In subsequent years, I rented it through them And now I have sold the flat with them. Throughout our 15 year association I have had the pleasure of dealing with various members of the team, and nothing was too ...
read full review
Comment on agent fees
Within market range
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Super purchase experience...”

Jul 31,2018
Minithumbup
By: 'Dean'
Jul 31,2018
0 people found
this helpful
We recently completed the purchase of our new family home with the help of Bobby and Tony. The whole experience was great from start to finish and we can't say enough about how helpful everyone in the branch was in terms of arranging viewings and ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great agent, professional and wise...”

Jul 30,2018
Minithumbup
By: 'GJ'
Jul 30,2018
0 people found
this helpful
Tony, Bobby and the whole Tuffin & Wren team are fabulous. Over the last 10 years they have sold 2 houses for us and bought one. From both the seller and buyer side their advice and professionalism are great and, in our experience, rare. I would use no ...
read full review
Comment on agent fees
Fees excellent, great value
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Best agents in Hanwell........”

Jul 26,2018
Minithumbup
By: 'The Christies'
Jul 26,2018
0 people found
this helpful
I cannot recommend Debra & her team highly enough. I initially put my house onto the market with another local agent, but what a terrible a mistake that was! Six wasted weeks later, and after a period of failed viewings and empty offers from the other ...
read full review
Comment on agent fees
Agents fees - comparable to the other agents, but in my opinion they were worth it as the team worked for them.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Professional, proactive, strong communication...”

May 18,2018
Minithumbup
By: 'Richardson family'
May 18,2018
0 people found
this helpful
We were really pleased with the service from Tuffin & Wren; in particular Debra's level of professionalism, proactivity and communication....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Mrs Beaton...”

May 04,2018
Minithumbup
By: 'Mrs Beaton'
May 04,2018
0 people found
this helpful
Very impressed by Debra's professionalism and excellent customer service! We are very happy in our new home. Thank you for all of your help!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Exceptional service...”

May 02,2018
Minithumbup
By: 'Shane'
May 02,2018
0 people found
this helpful
We just sold our house, and they were truly excellent. Particularly Chandler and Tony. They were v honest about the value of the house, and worked v hard to complete the sale. We were really impressed....
read full review
Comment on agent fees
Very good
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Chandler Kennedy
May 02, 2018
View all comments (1)
Thank you for your kind words Shane, so glad you appreciated the service ...

“We recently purchased a house via Tuffin & Wren with Bobby ......”

Mar 13,2018
Minithumbup
By: 'Sehgals'
Mar 13,2018
0 people found
this helpful
We recently purchased a house via Tuffin & Wren with Bobby Malick representing the sellers. From the beginning we found Bobby to be professional, courteous, quick to respond and understanding of our situation. He kept all parties informed and flagged possible issues early. Importantly, he was ...
read full review
Comment on agent fees
N/A (we were purchasers)
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Bobby was a pleasure to deal with. He was friendly ......”

Mar 02,2018
Minithumbup
By: 'HVP'
Mar 02,2018
2 people found
this helpful
Bobby was a pleasure to deal with. He was friendly and knowledgable and above all else like a friend you can call if you're in need advice. We received stellar service from everyone at Tuffin and Wren. I promise the home baked brownies are on ...
read full review
Comment on agent fees
Average
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“All the staff were warm, friendly and professional throughout and ......”

Feb 23,2018
Minithumbup
By: 'Dave'
Feb 23,2018
0 people found
this helpful
All the staff were warm, friendly and professional throughout and instrumental in the success of our sale and purchase. The fees were lower than competitors without compromising standards....
read full review
Comment on agent fees
Very good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The team at Tuffin &Wren provide support and experience to ......”

Jan 18,2018
Minithumbup
By: 'JM'
Jan 18,2018
1 people found
this helpful
The team at Tuffin &Wren provide support and experience to both tenants and landlords. They are always friendly and know who's on the phone at any time during a tenancy. I highly recommend them....
read full review
Comment on agent fees
The fees are fair.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
18 0 39 2 92 2 63 2 6 1
No fees information available
Kindly note that legally, letting agents needs to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents needs to keep this information up to date and precise on allAgents, either in the Fees Tab Section on your profile page or within the property description.

Complaints Procedure

Via homes@tuffin-wren.co.uk
Address it to the Partners Tony Bean & Paul Burley
Last updated at 9:46 AM 23/05/2016 by allAgents

Firm rankings


Overall

Estate agents

Letting agents

View All 2 Branches


Tuffin & Wren - Ealing, London, W7
Ealing
72 Greenford AvenueHanwell, London W7 3QS
(109)
Tuffin & Wren - Northfields London, London, W13
Northfields London
138 Northfield Avenue, London W13 9SB
(115)


.
As Seen On

Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter Google+ Instagram LinkedIn