Tuffin & Wren
4.9/5, 256 reviews
97% recommended
95% sales valuation accuracy
98% sales fee satisfaction
93% lettings valuation accuracy
90% lettings fee satisfaction
Ealing's foremost Residential Estate Agent specialising in the sale and letting of quality homes within the 'Queen of the Suburbs'. show more Ealing's foremost Residential Estate Agent specialising in the sale and letting of quality homes within the 'Queen of the Suburbs'.

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Latest Reviews

 View all Reviews 256
15th Jan 2021
reviewed by 'Lily'
“I bought my current property 23 years ago through Tuffin & Wren. I had such wonderful service then, that I returned to ......”
11th Jan 2021
reviewed by 'Claire'
“We bought our first home in September 2020. Joe and Debra and the rest of the team were great. Responses quickly ......”
11th Jan 2021
reviewed by 'Joanne'
“We sold our house with Debra because we had such a great experience with Tuffin and Wren, when we bought ......”
8th Dec 2020
reviewed by 'Vassilios'
“Excellent service, very attentive without being aggressively pushy : from having a simple chat, a market update, finding tenants or selling ......”
1st Dec 2020
reviewed by 'Mrs'
“I cannot rate Chandler and the T&W team highly enough. Chandler especially has been amazing from start to finish ......”
3rd Nov 2020
reviewed by 'Gareth'
“The team at Tuffin & Wren we’re always on hand to assist and support where ever they could. Not like ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 95% 98% £299,950 £1,300,000
Lettings 93% 90% £850 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 0 42 2 105 3 75 2 7 1
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Tuffin & Wren Branches (view all 2)
Ealing, W7
Northfields London, W13

“Excellent Service 'Thank You!'...”

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Jan 15,2021
Minithumbup
By: 'Lily'
Jan 15,2021
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I bought my current property 23 years ago through Tuffin & Wren. I had such wonderful service then, that I returned to them again when I put my property on the market for sale! I was not disappointed! Every member of this team in Hanwell ; Debra, Susan & ...
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“We bought our first home in September 2020. J......”

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Jan 11,2021
Minithumbup
By: 'Claire'
Jan 11,2021
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We bought our first home in September 2020. Joe and Debra and the rest of the team were great. Responses quickly to questions and arranging access after our offer was accepted and in helping progress the purchase. Will sell through them when the time comes for ...
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“We sold our house with Debra because we had s......”

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Jan 11,2021
Minithumbup
By: 'Joanne'
Jan 11,2021
0 people found
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We sold our house with Debra because we had such a great experience with Tuffin and Wren, when we bought our house through them several years ago.The whole team were extremely friendly, professional and efficient, I would highly recommend the company to anyone looking ...
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“Excellent service, very attentive without bei......”

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Dec 08,2020
Minithumbup
By: 'Vassilios'
Dec 08,2020
0 people found
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Excellent service, very attentive without being aggressively pushy : from having a simple chat, a market update, finding tenants or selling your property, Tuffin & Wren are simply professional. What more would one want?...
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“Exceptionally high service...”

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Dec 01,2020
Minithumbup
By: 'Mrs'
Dec 01,2020
0 people found
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I cannot rate Chandler and the T&W team highly enough. Chandler especially has been amazing from start to finish with both the sale of my old place and the purchase of my new house. She is professional but also has a v friendly attitude. ...
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“Excellent service!...”

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Nov 03,2020
Minithumbup
By: 'Gareth'
Nov 03,2020
0 people found
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The team at Tuffin & Wren we’re always on hand to assist and support where ever they could. Not like most other estate agents that tell you, ‘you need to speak to the solicitor’. They fully understand how stressful it can be buying and selling ...
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“Professional and Personable Agents...”

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Sep 27,2020
Minithumbup
By: 'Abigail'
Sep 27,2020
0 people found
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Thank you to Debra and Joe at Tuffin and Wren for helping us to buy our first home. The team are personable and professional and have been extremely helpful throughout the process. We felt that Joe and Debra really understood what type of property we ...
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“Tuffin & Wren have been great throughout the ......”

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Sep 23,2020
Minithumbup
By: 'Christina'
Sep 23,2020
0 people found
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Tuffin & Wren have been great throughout the sale of my property, especially at a time where support was so important given the pandemic hit us midway through our sale. The suggested sale price outdid any other agency and we got asking price pretty much straight ...
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“Excellent...”

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Jun 23,2020
Minithumbup
By: 'Louise'
Jun 23,2020
0 people found
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This was the first time we sold our home and could not be happier with the experience we had with Tuffin & Wren. From the moment we walked in and met Chandler, we were 100% taken care of. Chandler and Bobby were knowledgable, patient and understanding as ...
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“Professional team ( Chandler and Bobby)Phone......”

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Jun 10,2020
Minithumbup
By: 'Richard'
Jun 10,2020
0 people found
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Professional team ( Chandler and Bobby) Phones answered quickly. Problems dealt with expeditiously. A pleasure to deal with. Motivated. In over 30 years of letting property Tuffin and Wren stand out as head and shoulders above the other rental agents...
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“Thank you for all your help and patience with......”

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Jun 02,2020
Minithumbup
By: 'Ruth'
Jun 02,2020
0 people found
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Thank you for all your help and patience with me. Especially Bobby and Chandler, all my questions were answered and I was made me to feel at ease....
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“Tuffin’s are the best estate agents I have dealt with...”

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May 22,2020
Minithumbup
By: 'Edward'
May 22,2020
0 people found
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I actually can not recommend Tuffin’s enough. They were enthusiastic, honest and trustworthy when we bought our house from them in Northfield’s in the first place, they then were always willing to assist if we ever needed anything whilst living in the house (...
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“Supportive for a tricky sale that took 8 months...”

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May 18,2020
Minithumbup
By: 'Larissa'
May 18,2020
0 people found
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A tricky sale that took 8 months, as vendors took their time and then covid-19 happened. We even had issues with our mortgage offer running out, and having to ask for extensions from our mortgage provider. Debra was invaluable in keeping communication open with vendors and ...
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“Tuffin & Wren, truly excellent agents...”

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Apr 23,2020
Minithumbup
By: 'Clarissa'
Apr 23,2020
0 people found
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Tuffin & Wren are truly the best agents I have ever dealt with. Both Bobby and Chandler were extremely helpful and courteous at all times. Whilst still looking after the owners best interests Bobby helped us to negotiate our purchase at a good, fair price. Bobby ...
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“Couldn't have been happier how Tuffin & Wren ......”

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Mar 06,2020
Minithumbup
By: 'Oliver'
Mar 06,2020
0 people found
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Couldn't have been happier how Tuffin & Wren managed our recent purchase. Professional, responsive and amicable, Chandler was always available and went above and beyond to help us every step of the way. Very trustworthy and great service provided....
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“Tuffin & Wren were very responsive and easy to deal with....”

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Feb 20,2020
Minithumbup
By: 'Amanda'
Feb 20,2020
0 people found
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Tuffin & Wren were very approachable and easy to deal with. They gave me very good advice and were quick to respond when I had questions. I was selling my mother's house on her behalf and they were really helpful in what was a difficult process ...
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“it is a very helpful agent, special for manger Dabra Harridge...”

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Feb 18,2020
Minithumbup
By: 'Jenny'
Feb 18,2020
0 people found
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it is a very helpful agent, special for Dabra, she is very thoughtful and answer all my questions, other staff in the office : Joe, Susan are all very friendly. It is not easy sold house, but they have done it after I have used 5 agents ...
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“I had an excellent experience dealing with Tu......”

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Feb 10,2020
Minithumbdown
By: 'Monica'
Feb 10,2020
0 people found
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I had an excellent experience dealing with Tuffin & Wren, Northfields. Chandler was always very professional and an absolute delight to work with. I felt like I was supported at every step of the way. I wouldn't hesitate to recommend them to anyone buying a property....
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“Chandler and her team were a delight to buy o......”

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Jan 08,2020
Minithumbup
By: 'Alexander'
Jan 08,2020
0 people found
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Chandler and her team were a delight to buy our house through. As with any house purchase, we had a few complications, but Tuffin & Wren worked pragmatically to allow both the vendor and us to reach practical solutions. Chandler went out of her way to ...
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“Good luck thankfully followed bad. We had a r......”

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Dec 04,2019
Minithumbup
By: 'N'
Dec 04,2019
0 people found
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Good luck thankfully followed bad. We had a rather stressful experience with a purchase falling through right at the last moment with another Northfields agent, then Bobby showed us property that was happily just what we were looking for. His local knowledge was hugely helpful. ...
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“High estate agency service granted in Ealing...”

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Nov 21,2019
Minithumbup
By: 'Natascia'
Nov 21,2019
0 people found
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Best service we had from an estate agency. From booking the viewings to the day we moved in. They assisted us even out of working hours to facilitate our move and helped us tremendously even if they were not managing the property we rented. Maximum ...
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“Very good service throughout buying process...”

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Oct 21,2019
Minithumbup
By: 'RB'
Oct 21,2019
0 people found
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Very good service from initial contact and viewing through to completion. Arrangements for visits to property and surveyor handled efficiently. Debra and the TandW team were responsive and kept us informed throughout....
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“Eleven years ago I purchased my property from......”

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Oct 17,2019
Minithumbup
By: 'Louise'
Oct 17,2019
0 people found
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Eleven years ago I purchased my property from Tony at Tuffin & Wren, 8 years later I rented my property and in September 2019 I sold my property always using Tuffin & Wren. Tony Bean, had always been my main contact and I he always provided an excellent service, ...
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“We were very impressed with all the staff of ......”

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Sep 23,2019
Minithumbup
By: 'Janice'
Sep 23,2019
0 people found
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We were very impressed with all the staff of Tuffin and Wren who have worked hard for us in the sale of our home. Debra gave us very useful advice on how we could show our home to it's best advantage and worked diligently to ...
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“Good old-fashioned service. Helpful and easy......”

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Sep 22,2019
Minithumbup
By: 'E'
Sep 22,2019
0 people found
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Good old-fashioned service. Helpful and easy to work with. I greatly appreciated that they weren't too pushy but were effective in completing a sale in what felt like challenging circumstances....
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“I was really happy with Tuffin & Wren......”

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Sep 04,2019
Minithumbup
By: 'Vincent'
Sep 04,2019
0 people found
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I was really happy with Tuffin & Wren. They were very professional but also extremely friendly and helpful and easy to get on with. Their terms were very reasonable. They found me some very good tenants at a very competitive rent. The fact that they are ...
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“Fantastic Agency...”

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Aug 27,2019
Minithumbup
By: 'Caroline'
Aug 27,2019
0 people found
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Tuffin & Wren were fantastic throughout the purchase of our home. We have spent a year dealing with numerous different agents and they were by far the best. From the way they showed the properties right through to completion day. Throughout the process Chandler (who was ...
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“Debra and Suzanne were extremely supportive a......”

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Aug 24,2019
Minithumbup
By: 'Susan'
Aug 24,2019
0 people found
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Debra and Suzanne were extremely supportive and proactive during our purchase. Great communication throughout and very professional. Would highly recommend Tuffin and Wren based on our experience....
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“A very good experience with Tuffin & Wren...”

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Jul 23,2019
Minithumbup
By: 'Philippe'
Jul 23,2019
0 people found
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I had a very good experience with Tuffin & Wren from the beginning until the end of my tenancy. The team has acted on all our requests very quickly and effectively. In any situation, we found someone available and able to solve our issues in a ...
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“I was very impressed with the quick and relia......”

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Jul 14,2019
Minithumbup
By: 'Israa'
Jul 14,2019
0 people found
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I was very impressed with the quick and reliable service I received from Tuffin & Wren. The whole process took a week with me. It was stress-free and Joe Bean from the Ealingoffice was very friendly and made my brother and I feel like we were ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Via homes@tuffin-wren.co.uk
Address it to the Partners Tony Bean & Paul Burley
Last updated at 9:46 AM 23/05/2016 by allAgents

Awards won by Tuffin & Wren

Individual Branch Awards

London, W13

London, W7


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