Tuffin & Wren
4.9/5, 235 reviews
97% recommended
94% sales valuation accuracy
99% sales fee satisfaction
92% lettings valuation accuracy
89% lettings fee satisfaction
Ealing's foremost Residential Estate Agent specialising in the sale and letting of quality homes within the 'Queen of the Suburbs'. show more Ealing's foremost Residential Estate Agent specialising in the sale and letting of quality homes within the 'Queen of the Suburbs'.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 94% 99% £299,950 £1,300,000
Lettings 92% 89% £850 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 0 41 2 96 2 66 2 6 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Eleven years ago I purchased my property from......”

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Oct 17,2019
Minithumbup
By: 'Louise Grealish'
Oct 17,2019
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Eleven years ago I purchased my property from Tony at Tuffin & Wren, 8 years later I rented my property and in September 2019 I sold my property always using Tuffin & Wren. Tony Bean, had always been my main contact and I he always provided an excellent service, ...
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“We were very impressed with all the staff of ......”

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Sep 23,2019
Minithumbup
By: 'Janice Scott'
Sep 23,2019
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We were very impressed with all the staff of Tuffin and Wren who have worked hard for us in the sale of our home. Debra gave us very useful advice on how we could show our home to it's best advantage and worked diligently to ...
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“Good old-fashioned service. Helpful and easy......”

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Sep 22,2019
Minithumbup
By: 'E Russell'
Sep 22,2019
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Good old-fashioned service. Helpful and easy to work with. I greatly appreciated that they weren't too pushy but were effective in completing a sale in what felt like challenging circumstances....
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“I was really happy with Tuffin & Wren......”

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Sep 04,2019
Minithumbup
By: 'Vincent McCarthy'
Sep 04,2019
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I was really happy with Tuffin & Wren. They were very professional but also extremely friendly and helpful and easy to get on with. Their terms were very reasonable. They found me some very good tenants at a very competitive rent. The fact that they are ...
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“Fantastic Agency...”

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Aug 27,2019
Minithumbup
By: 'Caroline Prior'
Aug 27,2019
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Tuffin & Wren were fantastic throughout the purchase of our home. We have spent a year dealing with numerous different agents and they were by far the best. From the way they showed the properties right through to completion day. Throughout the process Chandler (who was ...
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“Debra and Suzanne were extremely supportive a......”

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Aug 24,2019
Minithumbup
By: 'Susan N'Jie'
Aug 24,2019
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Debra and Suzanne were extremely supportive and proactive during our purchase. Great communication throughout and very professional. Would highly recommend Tuffin and Wren based on our experience....
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“A very good experience with Tuffin & Wren...”

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Jul 23,2019
Minithumbup
By: 'Philippe Allard'
Jul 23,2019
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I had a very good experience with Tuffin & Wren from the beginning until the end of my tenancy. The team has acted on all our requests very quickly and effectively. In any situation, we found someone available and able to solve our issues in a ...
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“I was very impressed with the quick and relia......”

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Jul 14,2019
Minithumbup
By: 'Israa Raya'
Jul 14,2019
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I was very impressed with the quick and reliable service I received from Tuffin & Wren. The whole process took a week with me. It was stress-free and Joe Bean from the Ealingoffice was very friendly and made my brother and I feel like we were ...
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“Excellent all round agency...”

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Jun 26,2019
Minithumbup
By: 'Sharon'
Jun 26,2019
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We very much enjoyed working with T&W. Chandler was especially very supportive and helpful during the process of buying our new home and renting out flat. Their fees are reasonable compared to bigger real estate agents and they are personable to deal with. Thanks ...
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“Excellent service competitively priced...”

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Jun 26,2019
Minithumbup
By: 'Nataliya'
Jun 26,2019
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As another very happy customer, I would like to share my gratitude and positive experience of selling our home with help of Tuffin & Wren team – and Debra in particular. We liked their “no nonsense”, straight to business approach which does not waste anyone's time and ...
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Comment on agent fees
Good, competitive
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“First Time Buyer...”

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May 10,2019
Minithumbup
By: 'Sidra'
May 10,2019
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We recently purchased our first property via Tuffin & Wren. After going through extremely unpleasant agency experiences (Dexter Acton) we had completely lost confidence in professionalism of Estate Agents. However, when we connected with Tuffin & Wren - it was the best experience, their service is exceptionally ...
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Comment on agent fees
very good
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“Buying made simple!...”

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Apr 29,2019
Minithumbup
By: 'Gregor'
Apr 29,2019
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About to move into my first 'home' in London, I have rented since moving to London in 2011. I was apprehensive about the whole 'buying thing' I needn't have worried, Debra and her team made the process easy! she led the whole process and was always ...
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“Supportive and knowledgable...”

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Apr 23,2019
Minithumbup
By: 'Joanna'
Apr 23,2019
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Debra understood the market and directed us to both the best sale price (sadly lower than what we wanted but on point!), and on how to make the best of our flat in order to sell. she kept us informed of what was going on ...
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“Tuffin and Wren sale...”

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Apr 23,2019
Minithumbup
By: 'Lucas'
Apr 23,2019
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I thoroughly recommend Tuffin and Wren estate agent. I have used 3 other estate agents in the local area (which were also good) but T&W stood out in their determination to sell my property. The staff at Tuffin and Wren are professional, amenable and efficient ...
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Comment on agent fees
Very competitive.
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“Excellent and Professional Service...”

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Apr 22,2019
Minithumbup
By: 'Sue'
Apr 22,2019
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Debra was extremely professional, helpful, supportive, polite and friendly. Debra is on the ball. She did not need chasing and was very caring. I would not hesitate to recommend the firm and in particular Debra. She made you feel at ease and absolutely nothing was ...
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Comment on agent fees
Very fair
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“Excellent Service...”

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Apr 05,2019
Minithumbup
By: 'Kirstie'
Apr 05,2019
0 people found
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I selected T&W as they seemed professional right from the start. From valuation to sale, all the staff I dealt with were polite, communicative and helpful. Bobby worked hard to sell my house and as I had lived in it for 20+ years it was ...
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Comment on agent fees
I think T&W worked hard for the fee.
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“Pretty Good...”

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Mar 30,2019
Minithumbup
By: 'CH'
Mar 30,2019
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Purchased house via T&W in Feb 2019. Overall good service though seller did keep wanting to push back move dates which was tricky with a chain and somewhat frustrating to deal with. Other than this, service and communication was satisfactory and it was good to ...
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“Excellent service from Tuffin and Wren, particularly Debra...”

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Mar 16,2019
Minithumbup
By: 'Barbara'
Mar 16,2019
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I was delighted with the service I received particularly from Debra who even lent me two of her own plant pots to help with that important kerb appeal. Debra was always on the end of the phone if I had any queries and in these ...
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Comment on agent fees
Good
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“Hanwell's Best...”

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Mar 08,2019
Minithumbup
By: 'Ben & Eszter'
Mar 08,2019
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We had a great experience buying our first property with Debra at Tuffin & Wren. Everything has gone very smoothly and Debra really helped to get our offer accepted so quickly....
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Comment on agent fees
Not applicable.
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“Faultless service...”

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Feb 01,2019
Minithumbup
By: 'Paul Bernard'
Feb 01,2019
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I actually bought the house I was selling through this agent 11 years ago so they where the only one I decided to use. They where always communicative and understanding, including being patient when I lost my never about such a big move away from London...
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Comment on agent fees
Very fair fees
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“Sale...”

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Jan 18,2019
Minithumbup
By: 'Dee'
Jan 18,2019
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I have lived in the area for many years and have sold and purchased through Tuffin & Wren on a couple of occasions. My most recent dealing with them was a house sale. All the staff in the office are efficient and friendly. Bobby is great. ...
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Comment on agent fees
Good
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“Great estate agent...”

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Dec 11,2018
Minithumbup
By: 'AR'
Dec 11,2018
0 people found
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Our estate agent Chandler was key to getting our purchase over the line. Kept us in formed on a daily basis and allied the pressure needed to get the deal done. Highly diligent....
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Comment on agent fees
Good
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“Success!!...”

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Dec 11,2018
Minithumbup
By: 'Diane H'
Dec 11,2018
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I recently purchased a house through Tuffin and Wren. The transaction was completed within 8 weeks from start to finish. This was partly due to their professialism and all round control of the situation. They consistently co-ordinated with the seller, solicitors for myself and my buyers, ...
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“Extremely supportive Agents...”

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Oct 16,2018
Minithumbup
By: 'Mira&Kris'
Oct 16,2018
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Our gratitude, love and light goes to Debra, Susan, Tony and Chandler from Tuffin and Wren for their professional and kind approach towards customers. Thank you from the bottom of my heart for all your help during this challenging time of house moving and searching ...
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Comment on agent fees
Reasonably priced
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“Very helpful and kind....”

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Oct 16,2018
Minithumbup
By: 'Natalie'
Oct 16,2018
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Such a wonderful kind warm woman. Debra has helped me find a home. I was so worried but Debra made me feel positive and at ease....
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By: Pramod
Nov 01, 2018
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Highly Recommended!!! My experience dealing with Debra has been extremely smooth. She is highly motivate and proactive professional. The thing I admired about her is that she is a problem solver. We had given up on our buy when our sale fell apart as the buyers pulled out at the last minute. The property we were interested was taken off the market. But Debra never gave up and persevered. With her efforts and determination we finally got through our sell and also the property we were intereste ...

“Excellent service...”

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Sep 27,2018
Minithumbup
By: 'Anna'
Sep 27,2018
1 people found
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Excellent service. I would highly recommend Bobby Malick he made the whole process of finding and renting my new flat effortless....
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Comment on agent fees
Medium
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“Great service...”

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Sep 21,2018
Minithumbup
By: 'Donna - Windermere'
Sep 21,2018
0 people found
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I wanted to recommend Tuffin & Wren Northfields very highly to future customers. Tony, was polite, discreet [ when required] and courteous during initial negotiations. Bobby and Chandler were both very efficient, hardworking and knowledgeable throughout the whole process....
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Comment on agent fees
very good value for money
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“Peace of mind...”

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Sep 21,2018
Minithumbup
By: 'Karen'
Sep 21,2018
0 people found
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I would highly recommend Tuffin and Wren as estate agents. Having had a very positive experience when purchasing our house through Tuffin and Wren 6 years ago we re now renting the house out through them too. Both Tony and Chandler are a pleasure to deal ...
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Comment on agent fees
The agents fees are fair and reasonable
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“Great team and great service!...”

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Aug 28,2018
Minithumbup
By: 'Mrs E-H'
Aug 28,2018
0 people found
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The team at Tuffin and Wren, Hanwell were a great help to us during what became a very lengthy search for our perfect family home. Debra especially went above and beyond for us and I was so pleased that eventually when we did find the ...
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N/A
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“Many years together!!...”

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Aug 18,2018
Minithumbup
By: 'Caterina'
Aug 18,2018
0 people found
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I purchased the flat from T&W. In subsequent years, I rented it through them And now I have sold the flat with them. Throughout our 15 year association I have had the pleasure of dealing with various members of the team, and nothing was too ...
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Comment on agent fees
Within market range
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Via homes@tuffin-wren.co.uk
Address it to the Partners Tony Bean & Paul Burley
Last updated at 9:46 AM 23/05/2016 by allAgents

Awards won by Tuffin & Wren

Individual Branch Awards

London, W7

London, W13


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