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    Tony Bean
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Ealing's foremost Residential Estate Agent specialising in the sale and letting of quality homes within the 'Queen of the Suburbs'.
 
Website not available Properties for sale
Properties for rent
Nov 13,2017
Minithumbup
Chandler Kennedy
By: 'Ms N'
Nov 13,2017
0 people found
this helpful
Very professional service, friendly staff and always willing to help. Chandler is polite and extremely proactive in promoting a good relationship with her clients and their tenants and always willing to listen and act upon any issues....
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Comment on agent fees
Fees are fees!
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Oct 31,2017
Minithumbup
Chandler Kennedy
Tony Bean
By: 'Alice'
Oct 31,2017
0 people found
this helpful
We recently sold our house through Tuffin and Wren. (September 2017). We got really good advice from Tony about where to pitch the selling price of our house - and he turned out to be right. He was also very constructive with his advice about dealing with offers from different buyers. Chandler was great at keeping us informed and pushing the sale through for both parties involved. She also went above and beyond - checking the house stopcock when we were out of the country! We bought the hou...
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Comment on agent fees
Good
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Oct 20,2017
Minithumbup
Chandler Kennedy
By: 'Jessica'
Oct 20,2017
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this helpful
We recently completed on our house purchase in northfields. It was a very stressful time with a problematic chain but Chandler at Tuffin and Wren was amazing. She worked hard every day to keep the chain moving, doing everything in her power to help us get into the house with our new baby. She was always a calm and supportive voice at the end of the phone and we really trusted her. I wouldn't hesitate to recommend chandler to anyone....
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Comment on agent fees
N/a
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Oct 19,2017
Minithumbup
Chandler Kennedy
By: 'Philippa'
Oct 19,2017
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this helpful
I recently sold my house in Northfields and couldn't be more pleased or impressed with the service I received from Tuffin and Wren and Chandler Kennedy in particular. It is not an easy market at the moment and Chandler's brilliant negotiation skills were key in closing the sale. She was 100% reliable in responding to emails, phone calls and nothing was too much trouble for her even after exchange and throughout I felt I was in a safe pair of hands. I was considering using an online ag...
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Comment on agent fees
Good value
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Oct 18,2017
Minithumbup
Debra Harridge
By: 'Alma'
Oct 18,2017
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this helpful
Debra has been the most helpful and professional estate agent we could have wished for. Not only she sold our house within a week of putting it on the market but she also gave us invaluable advice throughout the process of selling our current property and buying the new one....
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Comment on agent fees
Very competitive
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Oct 10,2017
Minithumbup
Chandler Kennedy
Tony Bean
By: 'Cannone'
Oct 10,2017
0 people found
this helpful
I bought my flat from Tuffin and Wren in 2004, then they rented it out and managed it later on, and now I've just sold through them. They are always helpful, honest and reliable in my dealings. They are one of the few agents I have ever worked with who I like and trust....
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Comment on agent fees
The fees are not at the high end of the market, and they at least earn them vs. competitors.
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Sep 25,2017
Minithumbup
Chandler Kennedy
By: 'Buyers X'
Sep 25,2017
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this helpful
Chandler Kennedy from Tuffin and Wren has been of great help in our house purchase journey from the search stage to completion. She has been quick and efficient in responding to multiple queries. We have been very impressed by Chandler during this process and have no hesitation in recommending her to anyone....
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Sep 08,2017
Minithumbup
Chandler Kennedy
By: 'Andrew Cover'
Sep 08,2017
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this helpful
I was a tenant at a property managed on behalf of the landlord by Tuffin & Wren. The agent handling my account was Chandler Kennedy. I have nothing but the highest praise and sincerest regard for the company and particularly Chandler's friendly and professional approach to her work. The business is well on top of what it does and in addition handles the smaller things that are important very well (the phone is always promptly answered and you get called back when promised!) Chandler was alwa...
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Comment on agent fees
The fees are in line with the market and in my mind very reasonable given the attention I received.
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Sep 05,2017
Minithumbdown
Chandler Kennedy
By: 'Liam'
Sep 05,2017
0 people found
this helpful
I would have no problem recommending Tuffin & Wren to anyone. They were extremely helpful throughout our lease and they were quick and efficient in dealing with any of our queries and requests. Chandler was especially helpful and we are extremely grateful for all of her assistance....
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Sep 05,2017
Minithumbup
Chandler Kennedy
By: 'Anne, Ealing'
Sep 05,2017
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this helpful
Chandler was extremely helpful with my purchase, regularly chasing sellers and solicitors. She is very personable and returns calls and emails promptly....
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May 22,2017
Minithumbup
Tony Bean
By: 'Christine'
May 22,2017
0 people found
this helpful
I recently sold my parents house through Tuffin & Wren. Tony, Carlos and the team were excellent. They were professional, efficient, very knowledgeable and gave sound advice. They always kept me up to date throughout the process. They were friendly and attentive to our needs. I couldn't have asked for a better estate agent and I am so glad I used them. I would highly recommend them without hesitation....
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Comment on agent fees
Excellent
Was this helpful? Yes
Mar 17,2017
Minithumbup
Debra Harridge
By: 'Ian'
Mar 17,2017
0 people found
this helpful
Debra, valued house for probate and was very helpful and caring at a difficult time and Jon took over from the letting side.Jon was very helpful and even did viewing at 8pm at night to try be secure a Tennant for us...
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Comment on agent fees
Tuffin and Wrens fees where straight forward and the most compete ever out their
Was this helpful? Yes
Mar 01,2017
Minithumbup
By: 'Claire'
Mar 01,2017
0 people found
this helpful
Jon has always been very helpful. We have rented two properties through tuffin and wren and have always been happy with the service. Jon has been great at keeping us up to date and has great communication skills....
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Comment on agent fees
Agents fees are competitive.
Was this helpful? Yes
Dec 10,2016
Minithumbup
Debra Harridge
By: 'Shona'
Dec 10,2016
0 people found
this helpful
Jon provided an excellent service when I was looking for a property to rent. He was always happy to help me with everything, kept in touch on a daily basis and guided me through all the necessary procedures. Jon did his upmost to speed up my move and even stayed late at work when I couldn't get to him during the day. A fantastic service and an extremely professional and lovely person. Debra also helped me greatly. Don't know where I would have been without them. I'm eternally grateful....
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Dec 02,2016
Minithumbup
Debra Harridge
By: 'Scott'
Dec 02,2016
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this helpful
Debra and the team and Tuffin & Wren did an excellent job selling our house. We got an offer above the asking price and exchanged just 3 weeks after we accepted the offer! You can't ask for more than that. After dealing with a couple of estate agents in the area Tuffin & Wren proved to be a league above. Although our experience with small local estate agents has not been good, the team at Tuffin & Wren proved that there really is no need to pay the crazy fees and lengthy contracts th...
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Comment on agent fees
Good. Low fees
Was this helpful? Yes
Dec 01,2016
Minithumbup
By: 'Marta & claudio'
Dec 01,2016
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Jon has been very helpfull in all our process to find a new home and he's still very receptive when we need an information or a service from Tuffin & Wren. We are very satisfied with Jon and the rest of the team, they are all very professional !...
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Comment on agent fees
Fees are correct
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Nov 30,2016
Minithumbup
By: 'Marian'
Nov 30,2016
0 people found
this helpful
Given that when I came to Tuffin and Wren with Jon Hughes managing a really challenging situation from a past agent and a new tenancy. Both the tasks in hand I would have considered daunting at best. Jon managed the whole situation quickly, efficiently with a smooth transition from my previous Agent to Tuffin and Wren and found me excellent tenants. I am not only happy, I wish to express my gratitude to him for doing and amazing job. His high level experience and skills is truly excellent. I w...
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Comment on agent fees
The fees are good, competitively priced.
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Nov 29,2016
Minithumbup
By: 'Tareq'
Nov 29,2016
0 people found
this helpful
helpful Professional agent friendly, efficient and quick, Listened to my requirements and came up with very good options. Jon kept me informed of progress at every step. Thank you John....
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Nov 28,2016
Minithumbup
By: 'Peter'
Nov 28,2016
0 people found
this helpful
Professional agent with good manner. Offered a flat appropriate to our budget and requirements. Worth to recommend. Thank you for a good service....
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Nov 26,2016
Minithumbup
By: 'Eva'
Nov 26,2016
0 people found
this helpful
Jon was helpful and friendly, efficient and quick. Tuffin & Wren were very supportive of our endeavour to find this lovely and suitable home and to help through the process of referencing, renting and the operational issues of signing over utilities and official papers....
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Comment on agent fees
The fees Tuffin and Wren charges for their good service are very reasonable and in general much lower than the fees of other agencies.
Was this helpful? Yes
Nov 14,2016
Minithumbup
Chandler Kennedy
By: 'A. Cover'
Nov 14,2016
0 people found
this helpful
Timely, knowledgeable, organised. Chandler was very helpful, precise and willing to meet my timetable and help with securing deliveries when I could not be present. A very good service indeed!...
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Nov 10,2016
Minithumbup
Tony Bean
By: 'Michelle'
Nov 10,2016
0 people found
this helpful
My husband and I used Tuffin & Wren to manage the rental of our property whilst living overseas. We were so impressed with their friendly and professional service that we subsequently used them to sell our house. Being very much rooted in the community, they have great local knowledge and understand the dynamics of the area. The team were amazing throughout the sale process, keeping in regular contact and giving feedback after each viewing. We would happily recommend Tuffin & Wren for ei...
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Oct 20,2016
Minithumbup
Debra Harridge
By: 'Buyer'
Oct 20,2016
0 people found
this helpful
Debra and her team were efficient, friendly and proactive. Listened to my requirements and came up with a 'left field' offering with a 'wow' impact. I had asked for two bedroom flat, one for study, with balcony. They offered substantial ground floor conversion of house (very attractively and comprehensively modernised) with decked south facing garden (so zero maintenance) leading to garden studio fully kitted for use as study)....
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Comment on agent fees
N/ a as buyer
Was this helpful? Yes
Oct 10,2016
Minithumbup
Debra Harridge
By: 'Sylwester&Beata'
Oct 10,2016
0 people found
this helpful
Thank you so much Debra and Jon for helping us to sell our flat and buy such a beautiful house. We do appreciate your hard work and professional approach you both presented throughout the whole selling/buying process. That was really a pleasure and honour to have you as our Estate Agents. Thank You...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 04,2016
Minithumbup
Debra Harridge
By: 'Tom M'
Oct 04,2016
0 people found
this helpful
Thanks to Debra and Jon for their efforts, very happy with the quick sale and it was my second time selling through you. All the best...
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Comment on agent fees
As expected
Was this helpful? Yes
Sep 30,2016
Minithumbup
By: 'John H'
Sep 30,2016
0 people found
this helpful
Excellent service from Jon. They found a very good tenant within 48 hours and Jon kept me informed of progress at every step. Would certainly recommend them to anybody looking to let a property....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 20,2016
Minithumbup
Debra Harridge
By: 'Hanwell landlord'
Sep 20,2016
0 people found
this helpful
We enlisted Tuffin & Wren to help us find a tenant for our house and whilst we chose a different tenant in the end via another agency I felt compelled to write a review for Tuffin & Wren as they were a pleasure to deal with throughout, worked hard to bring us a selection of very good quality prospective tenants and was always quick to respond to any request. I wouldn't hesitate in using them again. Jon in particular was there every step of the way and is a credit to the company. Thanks...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 19,2016
Minithumbup
By: 'John Simpson'
Aug 19,2016
0 people found
this helpful
Top marks to Tuffin & Wren and particularly Debra. Keen as mustard throughout, lots of viewings in double quick time, multiple offers and a great sale price secured. Even when an initial purchaser started dithering, another was found instantly removing the stress we would otherwise have had as time really was of the essence. Photos and details looked great. Referred us to a very efficient solicitor too. Tuffin and Wren kept us informed through the entire process. A pleasure to deal with....
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Jul 28,2016
Minithumbup
Chandler Kennedy
Tony Bean
By: 'Troy'
Jul 28,2016
0 people found
this helpful
A roller-coaster of a ride that was selling our house and buying a new one has finally ended thanks to the tremendous effort by Chandler. From finding the house we wanted to purchase 7 months ago to finally completing this month Chandler held everything together when our original buyers fell through and found replacement buyers very quickly. Chandler is always available when you need her, keeps you up to date and does everything she can to support you. Thanks also to Tony and the rest of the tea...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 20,2016
Minithumbup
Chandler Kennedy
By: 'Victor'
Jul 20,2016
0 people found
this helpful
Chandler worked tirelessly for months to make sure our purchase as part of a long chain involving 6 families went through in the end. Despite the many problems caused by buyers and their solicitors at the bottom of the chain, Chandler was able to keep everyone informed at all times and withhold pressure from higher up the chain to get us there. She is always quick to respond to emails and calls, always explains the situation clearly and is willing to listen to our concerns and suggestion. She ...
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Comment on agent fees
N/A
Was this helpful? Yes

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Agent Fees

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Last updated at 9:46 AM 23/05/2016 by allAgents

Complaints Procedure

Via homes@tuffin-wren.co.uk
Address it to the Partners Tony Bean & Paul Burley
Last updated at 9:46 AM 23/05/2016 by allAgents
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