Truepennys Property Consultants

16 Lordship Lane
Dulwich,London
Greater London
SE22 8HN
020 8693 2277

Website not available

Properties for Sale
Properties to Rent

“ The worst experience that I neve have... ”

Apr 16,2018
Minithumbdown
By: 'Jazmine'
Apr 16,2018
0 people found
this helpful
Nothing good to say. We feel very stressed with them. They never really try to help us to feel comfortable living in that flat....
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Comment on agent fees
From we moved to the flat we asked them to find a solution with the windows, beacuse the was in the 9th floor and near to the river in Woolich and the winter was terrible we could hear how thw wind entered in the flat. They sent three “handy mans” in different time and all of them said the same, the landord needed to change the windows. They never found a solution. After the flat had oudor from the pipes, we asked them a plumber because the pipes had a structural problem and they send a plumber who asked them £300 for one hour so they decided to sent us the invoice for we paid it. We refuse because they never checked if the plumber made the work (the plumber wanted to earn for 3 hours when he was only 1 hour), but didn’t mind. I was lucky becuase I asked my neighbour stay in my flat while the plumber was there. Finally they are threatening me because if I do not contract a cleaning company before handing them over the department they could keep part of my deposit, it is as if they are forcing me to spend yes or yes on professional cleaners, even asking me to send them the proof we contract that cleaning company.
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Nov 22,2017
Minithumbup
By: 'Lily'
Nov 22,2017
0 people found
this helpful
When it came to moving out I had to pay a reasonably large 'admin fee' to have a reference for the new flat I was renting, and there was a big delay that almost jeapordised having my new place to rent. It is unclear whether ...
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Dec 14,2016
Minithumbup
By: 'Holly H'
Dec 14,2016
0 people found
this helpful
Literally the opposite of what you imagine when you say 'estate agents'. Everyone we worked with at Truepennies (who sold our home for us) were warm, professional, honest and trustworthy. Albert especially could not have worked harder to get our house sold - he went ...
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Comment on agent fees
Absolutely clear and fair.
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Oct 26,2014
Minithumbdown
By: 'Elaine'
Oct 26,2014
0 people found
this helpful
Albert was amazing, worked really hard to find us a property to suit our needs for a short term let. Although we were very please with our dealings with him unfortunately that is all the positive comments I have to say about Truepennys. We have ...
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What agent could do to change your mind?
They could of acted fairly in the disputes, contacted us when they said they would and at least tried to make us feel as important to their business as the landlord.
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Mar 11,2012
Minithumbup
By: 'Luke'
Mar 11,2012
3 people found
this helpful
The service was very good. They are less corporate sales orientated than others yet remained as Professional in their services. They found a tenant inside 24hrs, advised me without bias on what level of cover re insurance I needed and the various extras available (rather ...
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Mar 05,2012
Minithumbup
By: 'Katie Wood'
Mar 05,2012
3 people found
this helpful
Excellent service and a real pleasure to deal with'; not only did James find us a lovely flat, he made the whole process really easy for us. He restored my faith in Estate Agents!...
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Oct 07,2011
Minithumbup
By: 'Jamie'
Oct 07,2011
0 people found
this helpful
Both my wife and I found the customer service provided by all the member of Truepennys very prompt and very professional at all times. They made the whole experience smooth and painless. Heartily recommend them....
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Sep 20,2011
Minithumbup
By: 'Charlie'
Sep 20,2011
3 people found
this helpful
I have recently sold my house through Truepennies and can recommend them. Not having recent experince of the process I was reliant on there advice and felt confident in it. Selling a house is not a straightforward process and it is important to have that ...
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Sep 16,2011
Minithumbup
By: 'Helen Coote'
Sep 16,2011
3 people found
this helpful
As a first first time landlord I was completely clueless when it came to renting out my property. I called around a few agents and I decided to choose Truepennys to take control of the day to day running of my home in East Dulwich. ...
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Feb 06,2011
Minithumbup
By: 'Tom'
Feb 06,2011
0 people found
this helpful
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