Trading Places Estate & Letting Agents
4.9/5, 144 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction
Trading Places is an established and highly recommended estate agency based in Leytonstone (London, E11). We help people buy, sell and rent property in Leytonstone, Leyton, Stratford, South Woodford, Wanstead, Walthamstow and surrounding areas. Our experience and values As a family-run estate agent operating as an independent company, we’re ... show more Trading Places is an established and highly recommended estate agency based in Leytonstone (London, E11).
We help people buy, sell and rent property in Leytonstone, Leyton, Stratford, South Woodford, Wanstead, Walthamstow and surrounding areas.

Our experience and values
As a family-run estate agent operating as an independent company, we’re not part of a big chain, meaning you get personal attention from a carefully selected team of local property experts. To us, every client matters and we truly care about the service we provide.
My wife and I live in this fantastic community - we’re genuinely local people with a lifetime of local knowledge and experience; so when we are asked “What’s it like here?” we can give real, honest answers.

Buying and selling property
We have a dedicated sales department for all types of residential property sales, including large period houses, Abraham maisonettes and conversion/purpose built flats. If you’re looking for associated services such as surveyors, mortgage advice, property lawyers or removal companies, we can point you in the right direction.

Lettings
Our lettings department specialises in helping tenants and landlords connect. We have an abundance of advice for landlords and some great information for tenants too.

Property management
We also have a dedicated property management department to help take away the hassle and complications involved in the day to day running of the tenancy. With us you have an estate agent, letting agency and a property management company all rolled into one.

What our clients say
People often tell us how we differ to other estate agents and it seems our friendly and proactive approach to the property business comes as a welcome change. We are proud to have a 5-star rating.
Why not pop in and see us for a chat sometime? Both we and our loyal and dedicated team very much look forward to meeting you.

Gary and Jennifer Butler
Trading Places Estate & Letting Agents

Your local family-run estate agent.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £225,000 £750,000
Lettings 96% 96% £600 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 0 60 4 34 1 14 0 1 1
Areas covered
  • E11
  • E17
  • E10
  • E18
  • E7
  • E15
Address

46 Church Lane
Leytonstone,London
Greater London
E11 1HE
020 8558 1147

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS SAGEagent The Guild
Latest Properties

No Properties

“Super nice bunch of agents. Very helpful and ......”

Share on :
Jan 16,2021
Minithumbup
Gary
Erlandas
By: 'Craig B'
Jan 16,2021
0 people found
this helpful
Super nice bunch of agents. Very helpful and responsive. Happy to recommend to anyone looking to rent from this agency....
read full review
Was this helpful? Yes

“Excellent service throughout...”

Share on :
Jan 13,2021
Minithumbup
Jennifer
By: 'Nicola'
Jan 13,2021
0 people found
this helpful
I felt very reassured by Jens long-standing knowledge of the local area and I knew immediately that Jen was the right agent to sell my home. Very trustworthy, hardworking and a pleasure to work with. They took great pictures and a really excellent professional video ...
read full review
Was this helpful? Yes
By: Jennifer Butler
Jan 14, 2021
View all comments (1)
Such a lovely review - thank you so much, Nicola. All the best, Jen ...

“Excellent service in letting my flat. fast, e......”

Share on :
Jan 12,2021
Minithumbup
By: 'Dominic'
Jan 12,2021
0 people found
this helpful
Excellent service in letting my flat. fast, efficient, responsive, pro active. All the things you hope to get in terms of service from an Agent but so rarely do these days, so when you, shout about it....
read full review
Was this helpful? Yes

“Excellent & Professional service...”

Share on :
Jan 07,2021
Minithumbup
Jennifer
Gary
By: 'Chris'
Jan 07,2021
0 people found
this helpful
Trading Places looked after my rental property in Leytonstone for the best part of 10 years. They also took care of marketing and selling the property in December 2020, which was done in less than 9 weeks from the offer being made to completion!!. I'd like to thank ...
read full review
Was this helpful? Yes
By: Jennifer Butler
Jan 13, 2021
View all comments (1)
Thanks so much for your amazing review Chris. It has been a pleasure and we wish you and the family all the best for the future. Jen, Gary and the TP team ...

“The team at Trading Places were outstanding f......”

Share on :
Jan 05,2021
Minithumbup
Jennifer
By: 'Anika'
Jan 05,2021
0 people found
this helpful
The team at Trading Places were outstanding from offer acceptance to completion. I was kept fully informed throughout so I always knew how the sale was progressing and I never needed to ask for an update, which was very calming. The staff were professional throughout ...
read full review
Was this helpful? Yes
By: Jennifer Butler
Jan 13, 2021
View all comments (1)
Thank you Anika for taking the time to submit a review. All the best in your new home! Jen and Trading Places Team ...

“We dealt with Jen and Steve at Trading Places......”

Share on :
Dec 29,2020
Minithumbup
Jennifer
Steve
By: 'Tom & Steph'
Dec 29,2020
0 people found
this helpful
We dealt with Jen and Steve at Trading Places and both were very professional and personable. They were very responsive, keeping in touch regularly throughout the process of purchasing our flat. They are very experienced and helped us stay on track. There was never a ...
read full review
Was this helpful? Yes
By: Jennifer Butler
Jan 13, 2021
View all comments (1)
Thank you Tom and Steph for your review we really appreciate the good feedback. All the best in your new home. Thanks, Jen, Steve and the TP team ...

“Fantastic agent, highly recommend...”

Share on :
Dec 10,2020
Minithumbup
Jennifer
Steve
By: 'Katie'
Dec 10,2020
0 people found
this helpful
We recently sold our house through Trading places. And in fact bought it from them too several years ago! Jen and Gary have been fantastic. They are an outstanding agent, quick to respond, transparent, honest and helpful. I never felt I had to chase anything ...
read full review
Was this helpful? Yes
By: Jennifer Butler
Dec 11, 2020
View all comments (1)
Hi Katie, such lovely feedback thank you. Wishing you all the best of the future. Kind regards, Jen ...

“Efficient and helpful...”

Share on :
Dec 08,2020
Minithumbup
Jennifer
By: 'Ruth'
Dec 08,2020
0 people found
this helpful
Very helpful estate agent. Always replied to emails promptly and chased up anything that was outstanding so that the sale could go through with no delays. Friendly and courteous throughout the process....
read full review
Was this helpful? Yes
By: Jennifer Butler
Dec 11, 2020
View all comments (1)
Thanks Ruth for your feedback. All the best, Jen and the team ...

“I would like to thank trading places Stretfor......”

Share on :
Nov 21,2020
Minithumbup
By: 'Linda'
Nov 21,2020
0 people found
this helpful
I would like to thank trading places Stretford for all their help and patience selling our house. Especially Chloe and Rachel who were very helpful at all times. We should be moving to our new home in the next week or 10 days. Thank you so ...
read full review
Was this helpful? Yes

“We had an amazing experience with Trading Pla......”

Share on :
Nov 20,2020
Minithumbup
Jamie
Erlandas
By: 'Renata'
Nov 20,2020
0 people found
this helpful
We had an amazing experience with Trading Places Leytonstone. We interacted with two agents in particular, Erlandas and Jamie, who were very lovely, helpful and friendly. They worked fast and regularly updated us to meet our very quick move, they were always available to answer (...
read full review
Was this helpful? Yes

“Thank you Trading Places for the outstanding ......”

Share on :
Nov 15,2020
Minithumbup
Steve
Jennifer
By: 'Mary'
Nov 15,2020
0 people found
this helpful
Thank you Trading Places for the outstanding service. Would definitely recommend your family firm to anyone looking to buy or sell in Waltham Forest....
read full review
Was this helpful? Yes
By: Jennifer Butler
Nov 16, 2020
View all comments (1)
Thank you Mary for your review. We really appreciate your feedback. All the best, Jen & Steve and the TP team. ...

“Feedback - Trading Places...”

Share on :
Oct 05,2020
Minithumbup
Jennifer
By: 'Dionne'
Oct 05,2020
0 people found
this helpful
We just bought our first house through Trading Places and the service we experienced could not have been better. Jen was always very transparent and honest with us. She was always very quick to respond to any questions that we had and always so friendly. ...
read full review
Was this helpful? Yes
By: Jennifer Butler
Oct 05, 2020
View all comments (1)
Hi Dionne, we are so glad we have made your first experience a good one and thank you so much for the feedback. We wish all the best, Jen & the TP team ...

“Wonderful People...”

Share on :
Oct 04,2020
Minithumbup
By: 'Marijana'
Oct 04,2020
0 people found
this helpful
Thanks to Katie and Ronan. They are very kind and professional and they made our experience very pleasant. I am sure that we will be dealing with Trading Places again in the future. Thank you all for helping us find this cute apartment....
read full review
Was this helpful? Yes

“Thanks to all at Trading Places for their hel......”

Share on :
Sep 15,2020
Minithumbup
Jennifer
Steve
By: 'Suzanne'
Sep 15,2020
0 people found
this helpful
Thanks to all at Trading Places for their help and hard work over the last few months, for keeping in touch even when things seemed to have stagnated, and for their professionalism throughout! I am really pleased that I sold through Trading Places and would ...
read full review
Was this helpful? Yes
By: Jennifer
Sep 16, 2020
View all comments (1)
Thank you so much Suzanne for your feedback. That is lovely to hear. We wish you all the best. Jen and Steve ...

“Above and beyond...”

Share on :
Aug 11,2020
Minithumbup
Jennifer
By: 'Freya'
Aug 11,2020
0 people found
this helpful
We had a purchase in progress before lockdown and cannot rate Jen at Trading Places any higher. She was extremely communicative through a very stressful experience and went above and beyond to make sure all our questions were answered. Thank you....
read full review
Was this helpful? Yes
By: Jennifer Butler
Aug 14, 2020
View all comments (2)
Hi Freya, thank you for your feedback and great to hear! I know how stressful the process is and as you say especially during this difficult time,. Glad we have help reduce that for you. Wishing you all the best, Jen ...

“I had great service with no hard sell or pres......”

Share on :
Jul 30,2020
Minithumbup
Jennifer
By: 'Bromley'
Jul 30,2020
0 people found
this helpful
I had great service with no hard sell or pressure from Jenny and her team at Trading Places. I had plenty of viewings with a fair number of offers. Considering we were going through lock down and rather uncertain times, Jenny and her team were ...
read full review
Was this helpful? Yes
By: Jennifer Butler
Jul 30, 2020
View all comments (1)
Hi Bromley, that's lovely feedback. Thank you taking the time to leave a review, all the the best, Jen ...

“Amazing service...”

Share on :
Jul 20,2020
Minithumbup
Gary
Jamie
By: 'Courtney'
Jul 20,2020
0 people found
this helpful
Amazing service from these guys! Was so refreshing to have people who listen and do everything they possibly can to make your experience perfect. No rushing or pressure from them either. Very responsive, professional and overall friendly! Jamie and Gary were fab!...
read full review
Was this helpful? Yes
By: Gary Butler
Jul 22, 2020
View all comments (1)
Hi Courtney, I hope you have both settled into your new home and i'm delighted your journey with us so far has been a great one, it's what we strive to achieve, for all our customers and clients. All the best ...

“Highly Recommended...”

Share on :
Jul 14,2020
Minithumbup
Jamie
By: 'Rachael'
Jul 14,2020
0 people found
this helpful
I bought my home through Trading Places over ten years ago and the service then was so good that I automatically came back to them when I needed to rent out my flat. Nothing had changed :) Still the same friendly, informative, excellent service that I ...
read full review
Was this helpful? Yes
By: Jamie Gordon
Jul 27, 2020
View all comments (1)
Thank you for the great review Rachael. It was great working with you and I am pleased your experience with Trading Places and Myself was a positive one. All the best, Jamie ...

“I was plesantly surprised how clear and profe......”

Share on :
Jul 09,2020
Minithumbup
Gary
By: 'Natalia'
Jul 09,2020
0 people found
this helpful
I was plesantly surprised how clear and professional communitation was with Gary. I was struglling to get hold of a lot of agencies, as I searching for a new flat since May 2020. He was very polite, very professional. Always provided information I needed about process ...
read full review
Was this helpful? Yes
By: Gary Butler
Jul 22, 2020
View all comments (1)
Hi Natalia, thank you for leaving such a lovely review. I hope you managed to find the home of your dreams, and I look forward to speaking with you again when you next seek a move. ...

“Jamie has been wonderful, simply the best est......”

Share on :
May 12,2020
Minithumbup
Jamie
Gary
By: 'Euan'
May 12,2020
0 people found
this helpful
Jamie has been wonderful, simply the best estate agents I have used to date. Highly recommended. Easy, clear and professional service....
read full review
Was this helpful? Yes

“Efficient, helpful and nice!...”

Share on :
Mar 10,2020
Minithumbup
Jennifer
Steve
By: 'Fleur'
Mar 10,2020
0 people found
this helpful
I would definitely recommend using Trading Places if you plan on selling or buying a property. We bought our house through them and they were really helpful and surprisingly humane (it's a weird thing to say but most agencies aren't). They were really efficient and ...
read full review
Was this helpful? Yes
By: Jennifer Butler
Mar 10, 2020
View all comments (1)
Dear Fleur, we really appreciate you taken the time to provide a review - thank you very much and for your comments. We wish you well for the future. Best wishes, Jen & Steve ...

“Great professional service provided by Jennif......”

Share on :
Feb 24,2020
Minithumbup
Jennifer
Steve
By: 'Shabir'
Feb 24,2020
0 people found
this helpful
Great professional service provided by Jennifer and the team, have dealt with Treading places twice now. From start to finish the process went smooth and I was kept well informed, great communication and honesty! Well done Trading Places...
read full review
Was this helpful? Yes
By: Jennifer Butler
Feb 25, 2020
View all comments (1)
Hi Shabir, really appreciate you taking the time to write a review. Thank you so much for the feedback! Best wishes, Jen, Steve and the Trading Places Team. ...

“Fantastic Service...”

Share on :
Jan 26,2020
Minithumbup
Jennifer
Steve
By: 'Richard'
Jan 26,2020
0 people found
this helpful
From the initial meeting I was confident from the service I was going to receive from Trading Places. Jennifer demonstrated thorough knowledge of the area and the type of house we were selling and therefore provided us with realistic prices of what we could achieve ...
read full review
Was this helpful? Yes
By: Jennifer Butler
Jan 31, 2020
View all comments (1)
Hi Richard, we are grateful for you taking the time to provide a review. Thank you so much for your feedback. Wishing you all the best Jen, Steve and Kyleigh. ...

“Excellent service...”

Share on :
Dec 12,2019
Minithumbup
Jennifer
Steve
By: 'Lorraine'
Dec 12,2019
0 people found
this helpful
Excellent service from Jennifer and Steve (if Jennifer was unavailable). Jennifer was our main contact and was always very willing to help if an issue came up with the house/buyers. Kept us up to date with progress on the sale and always gave her ...
read full review
Was this helpful? Yes
By: Jennifer Butler
Dec 14, 2019
View all comments (1)
Thank you very much for your review, Lorraine. We wish all the best for the future. Jen and Steve ...

“Moving house can be a stressful experience, b......”

Share on :
Nov 19,2019
Minithumbup
Kyleigh
By: 'Benjamin'
Nov 19,2019
0 people found
this helpful
Moving house can be a stressful experience, but honestly Kyleigh took all the stress out of it. Between viewing the place - which had all new fixtures and was freshly decorated - and moving in barely two weeks passed. The reference checks were carried out ...
read full review
Was this helpful? Yes
By: Gary Butler
Nov 29, 2019
View all comments (1)
Hi Benjamin, thank you for taking the time to leave a review. We will make sure Kyleigh receives your review and is rewarded for her hard work. Kind regards Gary & Jennifer ...

“Trading Places Does It Again...”

Share on :
Nov 18,2019
Minithumbup
Gary
Steve
By: 'Alison'
Nov 18,2019
0 people found
this helpful
Once again, Trading Places have done a fantastic job letting my property. The most important thing they do is that they listen to what people want, and then make it happen, which is more important to them than just doing a deal, which is what ...
read full review
Was this helpful? Yes
By: Gary Butler
Nov 18, 2019
View all comments (1)
Thank you for taking the time to leave a review Alison, very much appreciated ...

“Sale of two-bedroomed short lease flat...”

Share on :
Nov 05,2019
Minithumbup
Jennifer
Steve
By: 'ROMMEL'
Nov 05,2019
0 people found
this helpful
From the start my case was professionally handled. The photos of my flat were outstanding which in turn led to numerous viewings, which I was informed about beforehand, although they carried out the viewings. We had a serious offer very quickly although I had a ...
read full review
Was this helpful? Yes
By: Jennifer Butler
Nov 07, 2019
View all comments (1)
Hi Rommel, thank you for your review. We wish you all the best for the future. Kind regards, Jen and Steve ...

“We've been using Trading Places for about 10 ......”

Share on :
Oct 28,2019
Minithumbup
Kevin
Gary
By: 'Gloria'
Oct 28,2019
0 people found
this helpful
We've been using Trading Places for about 10 years as our letting agent, and recommend them to all the landlords that we know. When our rental flat suffered serious floods from the property above Trading Places were indispensable at helping us deal with all the issues ...
read full review
Was this helpful? Yes
By: Gary Butler
Oct 28, 2019
View all comments (1)
Thank you Gloria, we appreciate you taking the time to leave a few words. Kind regards Gary ...

“I would highly recommend Trading places i was......”

Share on :
Oct 25,2019
Minithumbup
Jennifer
Steve
By: 'Jean'
Oct 25,2019
0 people found
this helpful
I would highly recommend Trading places i was supported throughout a notoriously stressful process of selling and buying a house and I appreciated the 1-1 service that I recieved . I am so happy with the personal service I received . Thank you...
read full review
Was this helpful? Yes
By: Jennifer Butler
Oct 29, 2019
View all comments (1)
Thank you, Jean, for your review. We understand how stressful the process is, but we are grateful to hear we have helped support you during this time. We wish you all the best in your new home. Best wishes, Jen & Steve ...

“Great service...”

Share on :
Oct 17,2019
Minithumbup
Jennifer
Steve
By: 'Hannah'
Oct 17,2019
0 people found
this helpful
Jen and her team truly went over and above. Our house was in the market for many months and they didn't lose faith. They basically managed it for us in this time as we are overseas, coordinating workmen etc for various calamities that befell us! ...
read full review
Was this helpful? Yes
By: Jennifer Butler
Nov 09, 2019
View all comments (1)
Hi Hannah, thank you so much for your lovely review. So glad we got the result for you in the end! All the best, Jen & Steve ...
Staff picture Jamie
(73)
Staff picture Jennifer
(43)
Staff picture Gary
(27)
Staff picture Steve
(12)
No image available Erlandas
(9)
Staff picture Kevin
(8)
Staff picture Steve
(3)
No image available Kyleigh

Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

TENANT FEES SCHEDULE ASSURED SHORTHOLD TENANCIES (ASTs) STARTING AFTER 1ST JUNE 2019
HOLDING DEPOSIT (PER TENANCY) ONE WEEK’S RENT. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing)
SECURITY DEPOSIT (PER TENANCY) RENT UNDER GBP50,000 PER YEAR - FIVE WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy
SECURITY DEPOSIT (PER TENANCY) RENT OVER GBP50,000 PER YEAR - SIX WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy

Last updated on 31/05/2019, 4:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

UNPAID RENT - Interest at 3 PERCENT above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears
LOST KEY(S) OR OTHER SECURITY DEVICE(S) - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of GBP15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s)

Last updated on 31/05/2019, 4:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

EARLY TERMINATION OR VARIATION OF CONTRACT - Should the tenant wish to end the contract early, or vary the contract in any way, it will firstly be subject to the landlords approval, and the tenant shall be liable to the landlord’s costs including re-letting the property, putting in place a new legally binding contract, as well as all rent due under the existing tenancy until the start date of any replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy
CLIENT MONEY PROTECTION - We hold CMP with propertymark
INDEPENDENT REDRESS SCHEME - We are members of The Property Ombudsman Scheme

Last updated on 31/05/2019, 4:47 PM by Gary Butler - Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:22 PM 14/11/2019 by Gary Butler

Awards won by Trading Places Estate & Letting Agents

Individual Branch Awards

London, E11


.
As Seen On

Get in touch with

Trading Places Estate & Letting Agents