Trading Places Estate & Letting Agents
4.9/5, 111 reviews
95% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
96% lettings fee satisfaction
Trading Places is an established and highly recommended estate agency based in Leytonstone (London, E11). We help people buy, sell and rent property in Leytonstone, Leyton, Stratford, South Woodford, Wanstead, Walthamstow and surrounding areas. Our experience and values As a family-run estate agent operating as an independent company, we’re ... show more Trading Places is an established and highly recommended estate agency based in Leytonstone (London, E11).
We help people buy, sell and rent property in Leytonstone, Leyton, Stratford, South Woodford, Wanstead, Walthamstow and surrounding areas.

Our experience and values
As a family-run estate agent operating as an independent company, we’re not part of a big chain, meaning you get personal attention from a carefully selected team of local property experts. To us, every client matters and we truly care about the service we provide.
My wife and I live in this fantastic community - we’re genuinely local people with a lifetime of local knowledge and experience; so when we are asked “What’s it like here?” we can give real, honest answers.

Buying and selling property
We have a dedicated sales department for all types of residential property sales, including large period houses, Abraham maisonettes and conversion/purpose built flats. If you’re looking for associated services such as surveyors, mortgage advice, property lawyers or removal companies, we can point you in the right direction.

Lettings
Our lettings department specialises in helping tenants and landlords connect. We have an abundance of advice for landlords and some great information for tenants too.

Property management
We also have a dedicated property management department to help take away the hassle and complications involved in the day to day running of the tenancy. With us you have an estate agent, letting agency and a property management company all rolled into one.

What our clients say
People often tell us how we differ to other estate agents and it seems our friendly and proactive approach to the property business comes as a welcome change. We are proud to have a 5-star rating.
Why not pop in and see us for a chat sometime? Both we and our loyal and dedicated team very much look forward to meeting you.

Gary and Jennifer Butler
Trading Places Estate & Letting Agents

Your local family-run estate agent.

...left to get your reviews in for the
2019 Estate & Letting Agent Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £225,000 £750,000
Lettings 96% 96% £600 £1,875
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
24 0 51 4 21 1 8 0 1 1
Areas covered
  • E11
  • E17
  • E10
  • E18
  • E7
  • E15
Address

46 Church Lane
Leytonstone,London
Greater London
E11 1HE
020 8558 1147

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS SAGEagent The Guild
Latest Properties

No Properties

“All very straight forward and no weird fees. ......”

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Aug 13,2019
Minithumbup
By: 'Sofia Mora Ramos'
Aug 13,2019
0 people found
this helpful
All very straight forward and no weird fees. Very friendly and competent staff. Hopefully it will continue this way until the end of our tenancy....
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“We had an amazing experience with Trading Pla......”

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Jul 18,2019
Minithumbup
Gary
Erlandas
By: 'Lisa Crook'
Jul 18,2019
0 people found
this helpful
We had an amazing experience with Trading Places, Even though we had some bumps along the way, Gary and the team work tirelessly to work out all the issues we had and still managed to get us moved on the same day. The team were ...
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By: Gary Butler
Jul 20, 2019
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Hi Lisa, thank you so much for taking the time to leave a review. I hope you are enjoying your new home. Kind regards, Gary ...

“Thoroughly professional, Trading Places are p......”

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Jul 02,2019
Minithumbup
By: 'Ann Sutton McCarthy'
Jul 02,2019
0 people found
this helpful
Thoroughly professional, Trading Places are proficient in making the letting process run smoothly - anticipating glitches before they arise and providing support, advice and expert handling of the letting process. I would thoroughly recommend Trading Places...
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“Really good communication throughout the proc......”

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Jun 26,2019
Minithumbup
Gary
Jamie
By: 'Aleshia Ansah'
Jun 26,2019
0 people found
this helpful
Really good communication throughout the process and if there were any issues Trading Places were quick to assist as much as they possible. Lovely touch with the New Home card and gift they give you when you move in....
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By: Gary Butler
Jul 02, 2019
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Hi Aleshia, thank you for the review, all the best in your new home ...

“Great Service from Trading Places...”

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Jun 24,2019
Minithumbup
Jamie
Gary
By: 'John O'Brien'
Jun 24,2019
0 people found
this helpful
I have dealt with Jamie and Gary in Trading Places for a number of years now and always get 100% from them. They are always available even on their days off and always are looking at my best interests. I would highly recommend dealing with these ...
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By: Gary Butler
Jul 02, 2019
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Hi John, thank you for taking the time to leave a review, much appreciated. All the best Gary ...

“I couldn’t recommend Trading Places enough when it comes to selling your property!...”

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Jun 20,2019
Minithumbup
Jennifer
By: 'Rory Gordon'
Jun 20,2019
0 people found
this helpful
The process was complicated and protracted due to the nature of the property and I almost withdrew on numerous occasions. The only reason why I didn’t was Jen at trading places. She handled all the drama with patience and professionalism, ensured a clear and ...
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“Honest, reliable and Hard working team...”

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Jun 03,2019
Minithumbup
Jennifer
By: 'Steven'
Jun 03,2019
0 people found
this helpful
We have just sold our flat with Trading Places and what a lovely family run Estate Agent it is! Jennifer was our main point of contact during the sales process. Nothing was too much trouble and she made sure that we knew what was happening ...
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Comment on agent fees
On a par (or better) than other agents they compete with. Happy to get creative with fee structure that works for both parties.
Was this helpful? Yes
By: Jennifer Butler
Jun 09, 2019
View all comments (1)
Hi Steven, thank you so much for your feedback! It was our pleasure, and we wish all the best for the future. Take care, Jen ...

“Proactive and Trustworthy Agency...”

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May 29,2019
Minithumbup
Gary
By: 'Meg Davies'
May 29,2019
0 people found
this helpful
As our first experience of renting in London, the process so far has been great. Gary is incredibly friendly and has been extremely helpful. Trading Places in general have been very responsive, particularly when dealing with a couple of issues that had arisen with the ...
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Comment on agent fees
Agent's fees were on the expensive end of the scale after my researching into several other agencies, especially seeing as 3 weeks later, agency fees due to be scrapped. This was poor timing for us.
Was this helpful? Yes

“Professional and Efficient...”

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May 09,2019
Minithumbup
Gary
Erlandas
By: 'Jordan'
May 09,2019
0 people found
this helpful
What had been a difficult search for my apartment became simple and easy from inquiry to moving in. The team went above and beyond to ensure the process was as clear as possible. Highly recommend for anyone seeking a move....
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Comment on agent fees
Their value add is worth every penny.
Was this helpful? Yes

“Extremely helpful and professional throughout...”

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Apr 17,2019
Minithumbup
Jamie
By: 'Cathy'
Apr 17,2019
0 people found
this helpful
We bought our first flat through Trading Places, and we're delighted. Jamie was attentive and professional throughout, always answering emails and queries promptly, and making sure that everything ran smoothly with the purchase. We would definitely recommend Trading Places to other people looking to buy....
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“Excellent Work...”

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Apr 16,2019
Minithumbup
Jamie
By: 'Rik'
Apr 16,2019
0 people found
this helpful
Trading Places in Leytonstone sold our London flat twice! I say twice because the first sale fell through just at the time of settlement. This however, was not the fault of the agents. I mention this because it was a devastating and expensive outcome for ...
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Comment on agent fees
As expected
Was this helpful? Yes

“Great job!...”

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Mar 22,2019
Minithumbup
Erlandas
Gary
By: 'Daiara'
Mar 22,2019
0 people found
this helpful
Trading Places went by the book and we're happy with it. Since we moved they been helpful and in touch with our concerns. I would recommend them to anyone looking for a reliable estate agency. They are correct, kind and thoughtful. We rented a flat ...
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By: Gary Butler
Mar 22, 2019
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Hi Daiara, thank you so much for taking the time to leave a review, that's very good of you. On behalf of the team I wish you and Mauro every happiness in your new home. ...

“Rented property in Stratford...”

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Mar 18,2019
Minithumbup
Jamie
Erlandas
By: 'CJF'
Mar 18,2019
0 people found
this helpful
Thoroughly outstanding service from start to finish. All information was clearly expressed, all questions answered quickly and thoroughly and all the while maintaining a professional, friendly demeanor....
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Comment on agent fees
Reasonable compared to others in the area, but also deserved when the quality of the service is this good.
Was this helpful? Yes

“Great experience...”

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Mar 02,2019
Minithumbup
Erlandas
By: 'Chloe'
Mar 02,2019
0 people found
this helpful
We has a great experience with Trading Places. Erlandas was brilliant in assisting us through the whole process, really friendly, helpful and quick to respond....
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“Brilliant!...”

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Dec 12,2018
Minithumbup
Jennifer
By: 'Sarah O’Connell'
Dec 12,2018
0 people found
this helpful
From start to finish the service from Jen, Steve, Jamie and Paul was superb. Selling your home is stressful at the best of times but Jen and her amazing team made it all effortless. Nothing was too much trouble and they prompted me to do ...
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Comment on agent fees
Far better than I could of hoped for!!!
Was this helpful? Yes
By: Jennifer Butler
Dec 15, 2018
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Thank you, Sarah, for your review! Thank you for choosing us. All the best for the future. Jen and the Trading Places Team ...

“This agent is heads and shoulders above others in Leytonstone...”

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Nov 28,2018
Minithumbup
Jamie
Jennifer
By: 'Asif Yusuf'
Nov 28,2018
0 people found
this helpful
They handled a very difficult sale and were excellent through out what was a very challenging process. I would like to personally thank Jamie Gordon, a really switched on guy and a total asset to this agency. Thank You so much! Looking at the other ...
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Comment on agent fees
The Fees were very fair
Was this helpful? Yes
By: Jamie Gordon
Jan 10, 2019
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Thank you for your kind review Asif. All the best, Jamie ...

“Great Service...”

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Nov 25,2018
Minithumbup
Jamie
Jennifer
By: 'Dev'
Nov 25,2018
0 people found
this helpful
This is a great estate agent. Jamie and Jen, along with other staff, are very pro-active and they were able to assist and get the house bought. They communicated well (including with solicitors) and went above and beyond to ensure everything progressed well in a ...
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By: Jennifer Butler
Dec 15, 2018
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Thank you, Dev for your review. Wishing you all the best for the future. Kind regards, Jen, Jamie and the Trading Places Team ...

“Excellent service...”

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Nov 19,2018
Minithumbup
Jamie
By: 'Peter Matthews'
Nov 19,2018
0 people found
this helpful
Jamie have good advice and found tenants quickly. He was professional, efficient and friendly throughout I would highly recommend trading places and in particular Jamie after my experience...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Jamie Gordon
Jan 05, 2019
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Thank you very much for the review Peter. All the best, Jamie ...

“Great Experience...”

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Nov 15,2018
Minithumbup
Jamie
Gary
By: 'Ricardas'
Nov 15,2018
0 people found
this helpful
The best agency I have ever had to work with. They made everything clear and explained everything. Had no problems at all, if there were a problem you email o call them they taking actions straight away and do what is best for you. For ...
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Comment on agent fees
Agency fee was ok. You know for what you pay and the agency prepare all the documents you need so you don't need to worry about it.
Was this helpful? Yes
By: Jamie Gordon
Jan 05, 2019
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Thank you Ricardas for your review. We wish you all the best in your new home, Jamie and the rest of the team. ...

“The "Go To" agent in Leytonstone...”

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Oct 21,2018
Minithumbup
Jennifer
Jamie
By: 'Guy'
Oct 21,2018
0 people found
this helpful
This is a terrific family-run estate agency. Both Jen and, latterly, Jamie, handled a far from straightforward, protracted flat sale, working seamlessly. From the outset, they were particularly realistic on valuation. They provided a proactive, value for money and highly professional and supportive service, in ...
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Comment on agent fees
Very competitive.
Was this helpful? Yes
By: Jamie Gordon
Jan 05, 2019
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Thank you for the great review Guy. All the best, Jamie and the rest of the team. ...

“Excellent customer service...”

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Sep 21,2018
Minithumbup
Jamie
Jennifer
By: 'Beth'
Sep 21,2018
0 people found
this helpful
The whole team is hard working and they are extremely proactive, knowledge and helpful. There have a great understanding of the local area and have great connections with reliable trademens to resolve any issues....
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Comment on agent fees
Great value for money
Was this helpful? Yes
By: Jennifer Butler
Sep 21, 2018
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Hi Beth, thank you for your review and feedback. We wish you all the best for the future. Jen, Jamie and the team. ...

“Highly recommended...”

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Sep 17,2018
Minithumbup
Jennifer
Jamie
By: 'Sarah D'
Sep 17,2018
0 people found
this helpful
I was very happy with the service provided by Trading Places to sell my house. I found Jen and the team to be very professional and proactive throughout the process. They really show a breadth of local knowledge and are creative problem solvers....
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Comment on agent fees
Competitive
Was this helpful? Yes
By: Jennifer Butler
Sep 22, 2018
View all comments (1)
Hi Sarah, thank you for your review and feedback. We wish you all the best for the future. Best wishes, Jen, Jamie and the Team. ...

“Good Choice...”

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Aug 31,2018
Minithumbup
Jennifer
Jamie
By: 'In safe hands'
Aug 31,2018
0 people found
this helpful
I'm so pleased we went with Trading Places. Jennifer and the team were great and very helpful, especially in the difficult times during the sale. Jennifer was spot on with the sale price which we felt was fair. I would thoroughly recommend Trading Places without ...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Jamie Gordon
Jan 05, 2019
View all comments (1)
Thank you for your review. All the best, Jamie ...

“Good stuff...”

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Aug 30,2018
Minithumbup
Jamie
By: 'James'
Aug 30,2018
0 people found
this helpful
This letting transaction was extremely swift, from viewing to signing of the contract. Jamie proved a great liaison between both landlords and myself - allowing for quick accommodation to fit our needs. On top of this, Jamie went above and beyond what was expected to ...
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Comment on agent fees
Standard, if not below average so happy here.
Was this helpful? Yes
By: Jamie Gordon
Sep 26, 2018
View all comments (1)
Thank you for your review James, all the best, Jamie ...

“Good!...”

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Aug 30,2018
Minithumbup
By: 'Alice'
Aug 30,2018
0 people found
this helpful
Letting a place through trading places has been easy and pleasant, with only a few teething problems which were overcome smoothly. In our first month of living here we are still having some issues with property management but there is still time to rectify that :)...
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Comment on agent fees
Average
Was this helpful? Yes
By: Jamie Gordon
Sep 26, 2018
View all comments (1)
Thank you for your review Alice, all the best, Jamie ...

“We don't worry about our flat because we know Jamie is looking after it....”

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Aug 29,2018
Minithumbup
Jamie
By: 'M. O’Connell'
Aug 29,2018
0 people found
this helpful
We spoke with a number of agents about renting our flat out, but Trading Places were the ones who stood out for us. Jamie really took his time to explain the processes involved and he was the most well informed and professional while being friendly. ...
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Comment on agent fees
We found them to be reasonable.
Was this helpful? Yes
By: Jamie Gordon
Sep 26, 2018
View all comments (1)
Thank you very much for your kind review. All the best, Jamie ...

“AWESOME STUFF...”

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Aug 29,2018
Minithumbup
Jamie
Jennifer
By: 'Russ Lines-Jobling'
Aug 29,2018
0 people found
this helpful
Moving is always a big thing and one does not usually do it frequently so you need to get it right when you pick your agents. Trading Places came top of out of the three agents i requested for quotations. I think general knowledge of ...
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Comment on agent fees
Good and fair pricing
Was this helpful? Yes
By: Jamie Gordon
Sep 26, 2018
View all comments (1)
Thank you for the wonderful review Russ. We wish you all the best for the future. Kind regards, Jamie ...

“Helpful agents and lovely property...”

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Aug 29,2018
Minithumbup
Jamie
By: 'Katie and Alice'
Aug 29,2018
0 people found
this helpful
We had a very short deadline with in which to move and we are both very grateful to Jamie Gordon for all his help and patience in helping us find this lovely property....
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By: Jamie Gordon
Sep 26, 2018
View all comments (1)
Thank you very much Katie & Alice for your kind review. All the best, Jamie ...

“As smooth as it goes...”

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Aug 20,2018
Minithumbdown
Jennifer
By: 'Adam'
Aug 20,2018
0 people found
this helpful
Recently sold my property through Trading Places, with Jen as my main contact. From start to finish I found her to be very professional, but also friendly and always happy to have a chat and give her opinion on the housing market etc. She obviously ...
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Comment on agent fees
Selling fees were very competitive.
Was this helpful? Yes

“Smooth process for buying our first home...”

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Aug 09,2018
Minithumbup
Jennifer
By: 'Joel'
Aug 09,2018
0 people found
this helpful
The team at Trading Places were fantastic in helping us to buy our first home. They were accommodating to our requests and encouraging throughout the process which went as smooth as could be. Thank you....
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Comment on agent fees
n/a
Was this helpful? Yes
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Tenant Fees

Overall Fees
£0 (inc. VAT), On Completion

TENANT FEES SCHEDULE ASSURED SHORTHOLD TENANCIES (ASTs) STARTING AFTER 1ST JUNE 2019
HOLDING DEPOSIT (PER TENANCY) ONE WEEK’S RENT. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing)
SECURITY DEPOSIT (PER TENANCY) RENT UNDER GBP50,000 PER YEAR - FIVE WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy
SECURITY DEPOSIT (PER TENANCY) RENT OVER GBP50,000 PER YEAR - SIX WEEKS’ RENT - This covers damages or defaults on the part of the tenant during the tenancy

Last updated on 31/05/2019, 4:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

UNPAID RENT - Interest at 3 PERCENT above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears
LOST KEY(S) OR OTHER SECURITY DEVICE(S) - Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of GBP15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s)

Last updated on 31/05/2019, 4:46 PM by Gary Butler - Director

Overall Fees
£0 (inc. VAT), On Completion

EARLY TERMINATION OR VARIATION OF CONTRACT - Should the tenant wish to end the contract early, or vary the contract in any way, it will firstly be subject to the landlords approval, and the tenant shall be liable to the landlord’s costs including re-letting the property, putting in place a new legally binding contract, as well as all rent due under the existing tenancy until the start date of any replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy
CLIENT MONEY PROTECTION - We hold CMP with propertymark
INDEPENDENT REDRESS SCHEME - We are members of The Property Ombudsman Scheme

Last updated on 31/05/2019, 4:47 PM by Gary Butler - Director

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:40 AM 17/03/2017 by Jamie Gordon

Awards won by Trading Places Estate & Letting Agents

Individual Branch Awards

London, E11


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