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    Gary Butler
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    Jamie Gordon
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    Kevin Butler
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    Steve Hunt
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    Jennifer Butler
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    Rosie Sutherland
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    Paul Davis
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    Judith Jacobs
Trading Places is an established and highly recommended estate agency based in Leytonstone (London, E11).
We help people buy, sell and rent property in Leytonstone, Leyton, Stratford, South Woodford, Wanstead, Walthamstow and surrounding areas.

Our experience and values
As a family-run estate agent operating as an independent company, we’re not part of a big chain, meaning you get personal attention from a carefully selected team of local property experts. To us, every client matters and w
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46 Church Lane
Leytonstone,London
Greater London
E11 1HE
020 8558 1147

 
Website not available

Properties for sale
Properties for rent
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
He was so helpful with us, and answered always so kindly at anytime when we had a question. He tried to find to us the best property what we're looking for and the good news: he did it! We are so grateful for everything to him! Thank you so much the good job!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
Very professional and helpful throughout the entire process. We were able to view, secure and move into a property within 1 week and were helped along at every stage....
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Comment on agent fees
Agency fees were acceptable for London.
Was this helpful? Yes
Oct 18,2016
Minithumbup
By:
Oct 18,2016
0 people found
this helpful
We've had a really good experience with Trading Places, they made the process of moving very smooth, and both Jamie and Rosie have been really helpful throughout. I'd definitely recommend them to anyone moving to the area. The online fault reporting tool is a big plus, we've only had to use it once but got a quick response and our problem was fixed very promptly....
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Comment on agent fees
All agencies have high fees these days, but trading places charged slightly less than other local companies we were looking at.
Was this helpful? Yes
Oct 17,2016
Minithumbup
By:
Oct 17,2016
0 people found
this helpful
I recently moved into the Bushwood area of Leytonstone and I can highly recommend Trading Places as agency. From the beginning of the process Jamie (and Rosie) were fantastic people to deal with. Knowledgeable about the area, helpful and on top of everything. Nothing was too much trouble....
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Comment on agent fees
Fees were extremely reasonable compared to other agents
Was this helpful? Yes
By: Jamie Gordon
Oct 17, 2016
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Thank you very much Andrew. I wish you all the best in your new home. Kind regards, Jamie....
Oct 04,2016
Minithumbup
By:
Oct 04,2016
0 people found
this helpful
We have rented a property through trading places twice now and are pleased with the service. Responses are always timely and the staff are friendly and competent. I would happily go with them again and recommend them....
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Was this helpful? Yes
By: Jamie Gordon
Oct 17, 2016
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Thank you very much Sophie. All the best, Jamie....
Sep 13,2016
Minithumbup
By:
Sep 13,2016
0 people found
this helpful
Throughly impressed with the whole team here from my first call to collecting keys for my new home. They listened to what I needed and then really went out of their way to keep the whole process well managed and so un stress full. With plenty of advise and clear communication of all the necessary elements needed with this move. Jamie was very supportive, always available supported by Rosie. Able to deliver without any hiccups. I would highly recommend them....they know their stuff and they are s...
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By: Jamie Gordon
Oct 04, 2016
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Thank you very much Felix for taking the time to write this review. All the best in your new home.....
Sep 12,2016
Minithumbup
By:
Sep 12,2016
0 people found
this helpful
We wandered in off the street, and I'm so glad we did. In the same day, we were shown several flats, one of which we made an offer on and within 3 weeks were moved in. The process was smooth and hassle-free. Jamie and Rosie are very responsive and detailed, and above all friendly. They know what they are doing, and are great at stepping you through the process and keeping you informed. I would absolutely recommend them to anyone looking in the area. Great agents to engage with....
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Was this helpful? Yes
By: Jamie Gordon
Oct 04, 2016
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Thank you very much for your kind review. I wish you all the very best in your new home.....
Aug 22,2016
Minithumbup
By:
Aug 22,2016
0 people found
this helpful
Excellent experience throughout the lettings process, both Jamie and Rosie couldn't help us more. As soon as you alert them to any issue they were straight on it for a fix or solution and as a whole have made renting with Trading places easy and worry free....
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By: Jamie Gordon
Aug 23, 2016
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Thank you very much Craig for completing this review for us. We wish you and Katie all the best in your new home. Jamie & Rosie....
Aug 19,2016
Minithumbup
By:
Aug 19,2016
0 people found
this helpful
I have both bought and sold property through trading places now and each time I have been more than happy with the service provided. The staff are professional and client focused. Every time I had a question or a concern, Jennifer was supportive, prompt and friendly. I would not have chosen another agent to sell my property....
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Comment on agent fees
For the service you receive the fee is competitive and well worth the value
Was this helpful? Yes
By: Jennifer Butler
Aug 19, 2016
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Hi Rach, Thank you for your review. It has been a pleasure dealing with you. All the best in Oz. Jen....
Aug 18,2016
Minithumbup
By:
Aug 18,2016
0 people found
this helpful
Excellent service I was kept up to date throughout the entire process. It gave me piece of mind knowing everything was being delt with so professionally....
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Comment on agent fees
Good
Was this helpful? Yes
By: Jamie Gordon
Aug 23, 2016
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Thank you very much Monica. Kind regards, Jamie and the team.....
Aug 16,2016
Minithumbup
By:
Aug 16,2016
0 people found
this helpful
I've been a Trading Places lettings client since 2012 and have just recently moved into a second property managed by them. The prospect of moving always makes me apprehensive but this time it was compounded by the idea that we would have to possibly change letting agents as well. As an organisation Trading Places is knees, waist, head and shoulders above even their best competitor. Every member of their staff is a seasoned professional with your best interests at heart and the while team work t...
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Was this helpful? Yes
By: Jamie Gordon
Aug 18, 2016
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Thank you for writing the review Frank. Good luck in your new home, as ever we are only a phone call away if you need us. From Jamie and the team.....
Aug 14,2016
Minithumbup
By:
Aug 14,2016
0 people found
this helpful
Jamie was fantastic from start to finish, we went on a Leytonstone recommendation, numerous people stating Jamie is an excellent estate agent and truly professional in his manner. We are so happy we went with Trading Places, Jamie in particular was incredibly helpful. This was the first time we were landlords and he took us through everything step by step, taking time to explain everything, even helping us to complete certain applications and put us in touch with recommended electricians etc....
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Comment on agent fees
Reasonable fees, considering what they are doing on our behalf.
Was this helpful? Yes
By: Jamie Gordon
Aug 18, 2016
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Thank you for taking the time to write this review for us Jo. Wishing you and Scott all the best and you knew where we are if you need us! From Jamie and the rest of the team at Trading Places.....
Aug 12,2016
Minithumbup
By:
Aug 12,2016
1 people found
this helpful
Jamie at Trading Places made finding a property after we had completed an international move a breeze. He and the team have provided great, prompt service since we moved in and have gone above and beyond in helping us navigate and understand the rental process in the UK without making us feel stupid....
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Was this helpful? Yes
By: Jamie Gordon
Aug 18, 2016
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Thank you very much for taking the time out of your busy day to complete this review for us. I wish the both of you all the happiness in your new home and you know where we are if you need anything. From Jamie and the team and Trading Places.....
Jun 14,2016
Minithumbup
By:
Jun 14,2016
0 people found
this helpful
We were recommended to Trading Places by a friend who had recently sold in the Leytonstone area. They were very professional from the outset and were very helpful with the whole selling process. Being a local estate agent mean't they had excellent knowledge of the local area and surroundings. I am sure this would have come across to any potential buyers. The marketing strategy was well thought out and was a very successful formula. We were lucky that all parties were very keen to meet a strict ...
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Jennifer Butler
Aug 19, 2016
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Hi Andrea and Damian. Thank you for your review. We really appreciate the feedback and was a pleasure working with you. Wishing you well for the future. Best, Jen....
Sep 08,2014
Minithumbup
By:
Sep 08,2014
0 people found
this helpful
Being new to the lettings market we required expert and constuctive guidence. After consulting numerous estate agents in the area we found (TRADING PLACES) had the necessary expertise and local knowledge to navigate us through the complex rules and regulations surrounding the lettings market. We found their advice constructive and informative. They introduced to us tenets that were compatible with our requirements and not just as a money making opportunity to swell their financial coffers.The...
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Comment on agent fees
The property management fees are very reasonable and the lettings renewal fee can be spread over the first three months to aid cash flow. The letting renewal fees are always negotiated in a professional manner with an emphasis on prevailing market conditions.
Was this helpful? Yes
Sep 04,2014
Minithumbup
By:
Sep 04,2014
0 people found
this helpful
I have rented my flat with Trading Places for over a year now and have found Kevin Butler to be fantastic throughout this time. I have had a few issues with my property and Kevin is always on hand to resolve them, quickly, with little fuss and at a good cost. Kevin has also helped me to gain planning permission for some new windows, something I would have struggled with on my own. I have long dealings with Trading Places having bought a property through them too and have found all the team to be...
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Was this helpful? Yes
Sep 03,2014
Minithumbup
By:
Sep 03,2014
0 people found
this helpful
The support given with renting and finding new tenants has been excellent. Also when there are any problems I am informed straight away and any assistance required to solve the problems is provided. I would recommend Trading Places to any landlord. Thank you for all your assistance over the years...
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Comment on agent fees
The fees are worth the service provided.
Was this helpful? Yes
Sep 03,2014
Minithumbup
By:
Sep 03,2014
0 people found
this helpful
Repair issues and tenants concerns are addressed timely and professionally. A recent renovation to my property was carried out in within two weeks with tenants ready to move in the following day. Upon inspection of the work done, I was amazed on how the flat had been transformed internally and the loft insulated. Absolutely impressive!...
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Was this helpful? Yes
Sep 03,2014
Minithumbup
By:
Sep 03,2014
0 people found
this helpful
My property has been managed by Trading Places for the last ten years or so. During this time I have found them to be totally professional and committed to providing a good management service. I have never experienced any problems to date and where minor problems have arisen with tenants, they have always communicated these to me and have then proceeded to sort them out on my behalf. They have provided a hassle-free service and I have total confidence in them....
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Was this helpful? Yes
Jun 09,2014
Minithumbdown
By:
Jun 09,2014
0 people found
this helpful
Trading places have been a pleasure to work with. Gary was particularly responsive and was able to negotiate temporary arrangements for me when my future was uncertain in London. Would recommend them....
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Was this helpful? Yes
May 06,2014
Minithumbup
By:
May 06,2014
0 people found
this helpful
Trading Places have dealt with my renewal of contact in a professional, helpful manner and have always been really quick to respond. The management are really friendly and approachable and are prompt in dealing with any requests or issues I have had. I would definitely recommend them...
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Was this helpful? Yes
Sep 21,2013
Minithumbdown
By:
Sep 21,2013
0 people found
this helpful
We used Trading Places to rent a property recently. The service seemed great until we were pushed to write a review on Google Circle just as we picked up the keys. We moved in and are living with a moth infestation, severe damp and drainage issues, none of which were mentioned to us at any point. We reported this within our first week and are still living miserably in this unhygenic property with no resolution. Our issues are now no longer a priority for Trading Places and their Property Managem...
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What agent could do to change your mind?
Trading places should have reported all issues to us at initial viewing stage, not wait for us to move in and experience these problems. Since Trading Places are also managing our property, they need to address these urgent issues immediately and not make us feel we are less important to not even get a response within a week.
Was this helpful? Yes
By: TP
Nov 18, 2013
View all comments (1)
Having reviewed the file notes I am unsure these comments are fair given that we are letting this property for the first time and that the property was occupied by the owners beforehand. It's not as if we were trying to hide anything we were simply unaware of any issues and the property owners had not found them to be problematic whilst living in the property themselves. The tenants saw as we saw and it was only when they moved in that the issues became noticeable. The issues raised were tak....
Sep 13,2013
Minithumbup
By:
Sep 13,2013
0 people found
this helpful
Come christmas 2013 we will be staying 3 years at this property thanks to trading places and Isak Botma. The agency aswell as staff are very friendly indeed. Would recommend Trading Places to whom ever is interested in buying or renting. Pleased and satisfied with everything.....CHEERS....
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Was this helpful? Yes
Sep 12,2013
Minithumbup
By:
Sep 12,2013
0 people found
this helpful
Thank you very much Trading Places for finding us a home in such a short notice! I will definitely recommend this agent!...
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Was this helpful? Yes
Aug 03,2013
Minithumbdown
By:
Aug 03,2013
1 people found
this helpful
Trading Places has been chosen by the my landlord to sell the house I was currently renting. What surprised me was how agresive the guy trying to sell the property was towards the tenant. He was phoning to set up viewing times that were inconveninet for me and when I tried to offer alternatives he would be very harsh, aggresive and threatened to report me to the landlord becuse I didnt agree to the times he gave me.Basically all he wanted was the house to be available for viewing only at the tim...
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What agent could do to change your mind?
lower fees and improve customer service, be honest about the value of the properties or the value of the rent
Was this helpful? Yes
By: tp
Nov 26, 2013
View all comments (1)
I have searched through our files and cannot find trace of a property we were asked to sell whereby there was a tenant present named Cornelia. We always try our best to accommodate the occupants of a property we are selling - it wouldn't pay to create problems with tenants given we need cooperation to gain access for viewings, surveyors etc. With regard to inflated rents our asking price to let price ratio stands at 99.7% meaning that in nearly all cases the stated rental is achieved. This wo....
Jul 26,2013
Minithumbdown
By:
Jul 26,2013
2 people found
this helpful
When arranging a viewing of this property the person on the other end of the phone was very kind and personable. The person who actually showed us the property (Robert) was incredibly rude. He did not introduce himself to us and stormed off down the street so we had to jog to keep up with him. He then asked me if I was someone else to which I said no and tried to explain who I was but he didn\'t wait around to hear the response as he flew off down the street again. Once we got into the property ...
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Was this helpful? Yes
By: TP
Nov 18, 2013
View all comments (1)
Robert is mortified to learn of this review and accepts the comments as fair and accurate in relation to the incident reported. We all have an off day and regrettably this was one of those rare occasions when the pressure to try and accommodate as many viewings as possible resulted in an overload and drop in the high level of customer service we strive to provide. There was simply too much to do in the hours available and the better option may have been to say to some of the applicants wishing t....
Jul 24,2012
Minithumbup
By:
Jul 24,2012
1 people found
this helpful
Trading Places manages my property for me: i.e. find suitable tenants, negotiate rent with them and then manages the property during the tenancy (i.e. organise contractors when needed, collect rent and generally assist the tenants throughout the tenancy during the lenght of the tenancy). Trading Places have been managing my property for more than two years now. This time around Gary has come up with very proactive solutions to handle the case of a partial changeover of tenants. I have appreci...
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Was this helpful? Yes
May 27,2010
Minithumbdown
By:
May 27,2010
1 people found
this helpful
Warning...do not use this estate agent. I recently had the worst encounter I've ever had with an estate agent with this particular estate agent. The personal I dealt with were aggressive, took a deposit from me without showing me the property I was to let. The property was not suitable as I have young children. I was refunded a portion of the deposit after days and days of threatening court action. Do not make the mistake I made and walk through the doors of this estate agent....
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Was this helpful? Yes
By: TP
Apr 26, 2012
View all comments (1)
Trading Places would like to set the record straight. The family in question viewed the property when we were marketing the property for sale. The property then became available for letting and the wife of the couple came into our office excited that the property was available for letting because their circumstances were such that renting was the route they were now looking to go. We offered the lady a chance to view the property again but the offer was declined on the basis "there is no ne....
Areas covered
  • E11
  • E7
  • E10
  • E17
  • E18
  • E15

ARLA DPS SAGEagent


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
8 0 13 4 2 0 0 0 0 1

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Agent Fees

No fees set.
Last updated at 10:44 AM 19/08/2016 by Jamie Gordon

Complaints Procedure

No procedure set.
Last updated at 10:44 AM 19/08/2016 by Jamie Gordon

Awards won by Trading Places Estate & Letting Agents

Individual Branch Awards

London, E11 1HE

Gary Butler - upload your photo Gary Butler
5 reviews

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Jamie Gordon Jamie Gordon
Lettings Manager
13 reviews

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Kevin Butler - upload your photo Kevin Butler
4 reviews

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Steve Hunt - upload your photo Steve Hunt
1 reviews

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Jennifer Butler - upload your photo Jennifer Butler
2 reviews

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Rosie Sutherland - no image available Rosie Sutherland
7 reviews

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Paul Davis - no image available Paul Davis
0 reviews

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Judith Jacobs - no image available Judith Jacobs
0 reviews

About Judith No description set View full profile


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