• Simon Bright
    Simon Bright
  • Diane Armstrong
    Diane Armstrong
  • Katrina Johnson
    Katrina Johnson
  • Richard Bicknell
    Richard Bicknell
  • David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Andrejs Krutins
    Andrejs Krutins
  • Ravi Fatania
    Ravi Fatania
  • Sharon Sheehy
    Sharon Sheehy
  • Herrine Richards
    Herrine Richards
  • Emilio Ascione
    Emilio Ascione
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Louis Byrne
    Louis Byrne
  • Joanna Eden
    Joanna Eden
  • James Kamara
    James Kamara
  • Mark Shepherd
    Mark Shepherd
  • Richard Evans
    Richard Evans
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Morgan Senior
    Morgan Senior
  • Kellie Harris
    Kellie Harris
  • Charles Nicholls
    Charles Nicholls
  • Emma Wise
    Emma Wise
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
 
Properties for sale
Properties for rent
Jul 20,2017
Minithumbup
Mark Shepherd
Mark Latham
By:
Jul 20,2017
1 people found
this helpful
Mark Shepherd has been amazing, 5 star rating plus, he has not only found someone to buy our house but also the price we asked for and he was Super agony uncle . Great spirit always a welcome smile that greets you as soon as you walk in at anytime...
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Comment on agent fees
Top fees he deserves every penny no waste!!!!!!
Was this helpful? Yes
By: Mark Shepherd
Jul 21, 2017
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Thank you Ludmilla, I think I might be your agony uncle for a fair old time yet us this transaction is going to require a lot of work and patience! But we will get there! ...
Jul 20,2017
Minithumbdown
Mark Shepherd
Mark Latham
By:
Jul 20,2017
1 people found
this helpful
Mark Shepherd has been amazing, 5 star rating plus, he has not only found someone to buy our house but also the price we asked for and he was Super agony uncle . Great spirit always a welcome smile that greets you as soon as you walk in at anytime...
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Comment on agent fees
Top fees he deserves every penny no waste!!!!!!
Was this helpful? Yes
Jul 14,2017
Minithumbup
Mark Shepherd
By:
Jul 14,2017
1 people found
this helpful
very knowledgable, efficient and hardworking. judged value, market and clients well. thank you.few minor issues only, such as locking house after visits....
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Comment on agent fees
standard
Was this helpful? Yes
By: Mark Shepherd
Jul 21, 2017
View all comments (1)
Thank you Tim, I might add that the house was always securely locked but it was your alarm system we had a problem with! ...
Jul 13,2017
Minithumbup
Mark Shepherd
Mark Latham
By:
Jul 13,2017
1 people found
this helpful
I have nothing but praise for the two Marks at Townsends, Englefield Green. As a widow trying to move on her, they were there for me at every step. Mark Latham worked very hard to secure my buyer, and was very patient with the number of visits required. Thank you so much....
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Comment on agent fees
Well deserved
Was this helpful? Yes
By: Mark Shepherd
Jul 21, 2017
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We miss Wendy already our favorite client, 4 star you told me you had given me 5!!! Have your sorted out your new local pub? Bet you have!!! ...
Jul 12,2017
Minithumbup
Ashley Francis
By:
Jul 12,2017
0 people found
this helpful
Just sold my house though Townend. I went with them because I got a no-nonsense appraisal from Ashley-Jane Francis, rather than estate agent flattery, which is what I asked for. The house sold quickly and achieved a good price. Comms and support were good from the whole team....
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Comment on agent fees
Market rates
Was this helpful? Yes
Jul 11,2017
Minithumbup
Mark Shepherd
By:
Jul 11,2017
1 people found
this helpful
Thank you to Mark and the team for selling another property for me. Great service again. You did the job you said you would and achieved the result I wanted. thanks again...
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Mark Shepherd
Jul 21, 2017
View all comments (1)
Thank you and look forward to acting for you again in the future ...
Jul 07,2017
Minithumbup
Mark Shepherd
Mark Latham
By:
Jul 07,2017
2 people found
this helpful
Mark Shepherd and Mark Latham guided us through the process of selling our house with both professionalism and the degree of empathy needed in what can be a stressful process without the right support. Their knowledge of the local area and market was a huge benefit and they were always happy to take your call and keep you informed of progress. I would not hesitate to use their services again and would highly recommend them....
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Comment on agent fees
They earned their money helping to keep the chain intact and making sure after they had sold the house they kept the process moving until we exchanged.
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By: Mark Shepherd
Jul 21, 2017
View all comments (1)
Thank you Rophine all the best in your new home, i wish you both all the best ...
Jun 29,2017
Minithumbup
Tarek Terfani
Sam Rosenberg
By:
Jun 29,2017
0 people found
this helpful
Tarek got the job done. A total cheeky chap, with excellent communication skills and a real can do attitude. Super proactive and clearly enjoys his job. Thanks for selling our house!...
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Was this helpful? Yes
Jun 21,2017
Minithumbup
Tarek Terfani
By:
Jun 21,2017
0 people found
this helpful
Had the opportunity to deal with Tarek re sale of my property in Putney. From the outset Tarek was extremely pleasant to deal with and highly professional. His negotiation and customer service skills were second to none. Through out the process Tarek made sure that my concerns and interests were his top priority. At times when things got a bit sticky, Tarek took ownership of matters and ensured issues were resolved in a smooth manner. He was a pleasure to deal with and I highly recommend him. ...
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Comment on agent fees
Good
Was this helpful? Yes
May 31,2017
Minithumbup
Tim DeSouza
Emma Wise
By:
May 31,2017
0 people found
this helpful
Sold my property within a week and the whole process from initial meeting to completion was extremely efficient. I was communicated with from start to finish. Both Tim and Emma were brilliant. Highly recommended...
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Comment on agent fees
Happy with the fee level. They conducted all viewings so happy to pay for this
Was this helpful? Yes
May 04,2017
Minithumbup
Arthur Beaney
By:
May 04,2017
0 people found
this helpful
Arthur was very helpful throughout the whole selling process. Even when we should have been consulting with other professionals like our solicitor Arthur would always help with any questions I had. I would recommend Arthur and townends to anyone else that I know that is selling a house. Thank you for all the hard work!...
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Comment on agent fees
Agent fees were really good and the offer of ‚£1000 off made it even better.
Was this helpful? Yes
Apr 28,2017
Minithumbup
Kevin Oti-Akenten
Herrine Richards
By:
Apr 28,2017
0 people found
this helpful
Massive thanks to Kevin & Herrine for showing round our prospective buyers. Simon for fantastic photographs and Ashley for her negotiating skills! Selling our flat through you was a pleasure, no stress involved. You've made our dream move possible and I would highly recommend all of you at the South Norwood branch. Thankyou so much!...
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Comment on agent fees
Very fair
Was this helpful? Yes
Apr 22,2017
Minithumbup
Richard Bicknell
Arthur Beaney
By:
Apr 22,2017
0 people found
this helpful
Very helpful, swift feedback after viewings. Arthur and Richard always responded to my calls - excellent service, polite, friendly and hardworking....
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Comment on agent fees
Fairly good
Was this helpful? Yes
Apr 07,2017
Minithumbup
Nicola Elson
Nicola Elson
By:
Apr 07,2017
0 people found
this helpful
From the word go Nicola was on the ball and her communication was second to none. There were a few issues that presented itself during our sale and Nicola was so, so brilliant in helping us get them resolved. I can't recommend Townends highly enough as I've dealt with a lot of estate agents in the last 18 months and they come out on top by miles....
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Comment on agent fees
Very fair.
Was this helpful? Yes
Apr 05,2017
Minithumbup
Simon Bright
Herrine Richards
By:
Apr 05,2017
0 people found
this helpful
Simon and his team were very professional in ensuring that the sale process ran smoothly and where a delay was anticipated, he was able to alleviate the problem. He was not only able to find a suitable buyer, but was also able to find a suitable accommodation for the tenants in the property to move to. I would recommend Townends to anyone wanting to sell, buy or rent....
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 03,2017
Minithumbup
Simon Bright
By:
Apr 03,2017
0 people found
this helpful
Simon Bright is a legend! He is incredibly knowledgeable and experienced, switched-on, professional, insightful, dedicated, whilst at the same time being patient, understanding and reassuring (and just generally lovely). I experienced a series of unfortunate events (to put it mildly) selling my flat, and there is no one I would rather have had on my side through it all. Forget everything you think you know about estate agents! I cannot recommend Townends highly enough....
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Comment on agent fees
Fantastic value
Was this helpful? Yes
Mar 27,2017
Minithumbup
Simon Bright
By:
Mar 27,2017
0 people found
this helpful
I switched to Townends after a disappoing service from another estate agent and didnt regret it. I recently completed a very long, drawn out flat sale with Simon Bright at South Norwood branch. There were many issues including the discovery of Knotweed, negotiating a new lease, two lazy solicitors and a buyers deposit which took an age to arrive. Simons knowledge, professionalism and positivity made sure everything ran as smoothing as possible despite the process taking around 9 months. I w...
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Comment on agent fees
good - money well spent. They go above and beyond to ensure a sale stays on track.
Was this helpful? Yes
Mar 24,2017
Minithumbup
Simon Bright
By:
Mar 24,2017
0 people found
this helpful
For various reasons the sale of my flat took almost a year to complete. During that time I cannot fault the service I received from Simon Bright as my sales agent. He was incredibly patient, courteous, professional, helpful and always put my best interests first. I cannot recommend him highly enough and I will always be grateful for the consistent support I received during what became a very stressful year. Thank you Simon! Excellent, excellent service!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Mar 23,2017
Minithumbup
Simon Bright
By:
Mar 23,2017
0 people found
this helpful
Words cannot express the support and expertise received from Simon during a very difficult time for myself and my family. Was kept updated and fully informed during the whole procedure and received a very satisfactory result in the end. For that reason I would recommend the company and most definitely Mr Bright in the handling of our sales. Thank you so so much....
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Comment on agent fees
Satisfactory
Was this helpful? Yes
Mar 15,2017
Minithumbup
Mark Shepherd
By:
Mar 15,2017
1 people found
this helpful
Brilliant service in all the aspects involved in selling our house. Really appreciated rapport experienced with both Mark and Claire....
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Comment on agent fees
Very acceptable
Was this helpful? Yes
Mar 13,2017
Minithumbup
Sharon Sheehy
Richard Evans
By:
Mar 13,2017
0 people found
this helpful
Sharon Sheehy and Richard Evans has to be the most remarkable pair of real estate agents not only at Townends but in London on a whole as our experience with them working nothing short of a miracle on our behalf and in record time to get our property sold so that we could acquire our dream home. They made themselves readily available and continually reassured us even when we felt there was no chance of us getting our flat sold in time to purchase our dream home. We could never recommend these tw...
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Comment on agent fees
The agent's fee were quite reasonable
Was this helpful? Yes
Mar 10,2017
Minithumbup
Emma Wise
By:
Mar 10,2017
0 people found
this helpful
Emma was very efficient and kept us informed through out the process She clearly cared about us and we felt confident she would act in our best interests...
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Comment on agent fees
fair
Was this helpful? Yes
Jan 30,2017
Minithumbup
Mark Shepherd
By:
Jan 30,2017
1 people found
this helpful
Mark and the team and Townends in Englfield Green provided a first class service with excellent communication and updates throughout the transaction, I would highly recommend this team in buying/selling property....
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Comment on agent fees
Very competitive for the service provided
Was this helpful? Yes
Jan 26,2017
Minithumbup
Emma Wise
By:
Jan 26,2017
0 people found
this helpful
Selling my house and buying a new one with Townends was an almost stress free experience which I have been told is very rare. I can only say that nothing was too much trouble for them and if I was selling or buying again, I will without a doubt, be using Townends. Once again Townends thank you very much and my wife and I appreciate what you have done for us....
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Comment on agent fees
Can you pay too much for excellent service.
Was this helpful? Yes
Jan 18,2017
Minithumbup
Benjamin Kitson
By:
Jan 18,2017
0 people found
this helpful
Ben undertook the photographs and marketing of our property. He promoted the property well and dealt with buyers professionally. Ben was also really good at managing purchasers who had unrealistic expectations of post Brexit properties....
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Comment on agent fees
No comment
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
1 people found
this helpful
We, the sellers' solicitors found the sales team to be positive and proactive. It was quite refreshing. We would certainly recommend them to a client looking to sell who is without an agent....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
Chad is a true professional and we felt confident that he would do his utmost to sell our property and keep us informed until the end and he did not disappoint! The rest of the staff that assisted us were all very helpful and efficient but for us, Chad stood out....
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Comment on agent fees
Generally, we wish they were not so high!
Was this helpful? Yes
Jan 09,2017
Minithumbup
Michael Sharp
By:
Jan 09,2017
0 people found
this helpful
Michael was excellent in selling my flat in Staines. i would highly recommend him if you want a professional service during the sale as he deals with the solicitors throughout the process and keeps you well informed....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 06,2017
Minithumbup
Arthur Beaney
Richard Bicknell
By:
Jan 06,2017
0 people found
this helpful
Found Arthur Beaney to be very professional and helpful through out our move all went very smooth through out. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 04,2017
Minithumbup
Mark Shepherd
By:
Jan 04,2017
1 people found
this helpful
Mark was brilliant. Gave me a realistic valuation - that I was happy with - and sold the flat in challenging market conditions very quickly. Delighted!...
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Comment on agent fees
In line with the competition.
Was this helpful? Yes

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
715 22 959 85 493 14 387 7 97 27

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Awards won by Townends

Individual Branch Awards

Aldershot, GU11 1JX

Egham, TW20 9EJ

Englefield Green, TW20 0BY

Guildford, GU1 3JT

Staines, TW18 4AH

Sunbury-on-Thames, TW16 6SB

Twickenham, TW1 3SX

Whitton, TW2 6HT

Croydon, CR0 1QF

London, SE25 6EZ

London, SW15 1RT

London, SW16 1EQ

London, W13 9SB

London, W14 0HJ

London, W4 5TT

London, W5 2NP

Mitcham, CR4 2JD

Thornton Heath, CR7 8RY

London, SW18 4ES

Woking, GU21 6ET

London, SW19 6NW


Aldershot
130 Victoria Road, Aldershot GU11 1JX
(105)
Brook Green
240 Blythe Road, London W14 0HJ
(63)
Chiswick
440 Chiswick High Road, London W4 5TT
(164)
show all branches (21)
Croydon
83-85 High Street, Croydon CR0 1QF
(262)
Ealing
41 The Broadway, London W5 2NP
(162)
Earlsfield
364 Garratt Lane, London SW18 4ES
(65)
Egham
179 High Street, Egham TW20 9EJ
(162)
Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
(97)
Guildford
3-5 Epsom Road, Guildford GU1 3JT
(241)
Mitcham
201 London Road, Mitcham CR4 2JD
(41)
Northfields
140 - 142 Northfields Avenue, London W13 9SB
(173)
Putney
167 Putney High Street, London SW15 1RT
(138)
South Norwood
11 High Street, London SE25 6EZ
(131)
Southfields
255 - 257 Wimbledon Park Road, London SW19 6NW
(37)
Staines
142-144 High Street, Staines TW18 4AH
(108)
Streatham
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
(86)
Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
(293)
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
(37)
Twickenham
25 London Road, Twickenham TW1 3SX
(155)
Whitton
127-129 Percy Road, Whitton TW2 6HT
(55)
Woking
4 Commercial Way, Woking GU21 6ET
(150)


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