• Simon Bright
    Simon Bright
  • Diane Armstrong
    Diane Armstrong
  • Katrina Johnson
    Katrina Johnson
  • Richard Bicknell
    Richard Bicknell
  • David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Andrejs Krutins
    Andrejs Krutins
  • Ravi Fatania
    Ravi Fatania
  • Sharon Sheehy
    Sharon Sheehy
  • Herrine Richards
    Herrine Richards
  • Emilio Ascione
    Emilio Ascione
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Louis Byrne
    Louis Byrne
  • Edward Pink
    Edward Pink
  • Joanna Eden
    Joanna Eden
  • James Kamara
    James Kamara
  • Mark Shepherd
    Mark Shepherd
  • Richard Evans
    Richard Evans
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Kellie Harris
    Kellie Harris
  • Joseph Lynch
    Joseph Lynch
  • Charles Nicholls
    Charles Nicholls
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
 
townends.co.uk Properties for sale
Properties for rent
Nov 15,2017
Minithumbup
Arthur Beaney
Gina Overington
By: 'Topgeear Ltd'
Nov 15,2017
0 people found
this helpful
We bought and sold through Townends When we bought Arthur was very accommodating regarding viewings and kept us updated all the way though the process, it was a pleasure dealing with him. When we sold Gina was extremely professional and proposed an excellent marketing plan, actually achieving a very good price. In addition to the usual estate agent activities, Gina also helped to facilitatie the purchasers conveyancing and really went the extra mile to achieve completion. We would thoroughl...
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Comment on agent fees
We felt that the fees were very reasonable.
Was this helpful? Yes
Oct 23,2017
Minithumbup
Mark Shepherd
By: 'D Vowles'
Oct 23,2017
2 people found
this helpful
Mark and his team were excellent. They sold my house 3 times over, each time within a few days of it being placed on the market. Nothing was to much trouble....
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Comment on agent fees
More expensive than some others
Was this helpful? Yes
Oct 16,2017
Minithumbup
Hannah Wheatley
By: 'L Bartlett'
Oct 16,2017
0 people found
this helpful
Impressive level of service, excellent communication. I was in no doubt that Hannah was working tirelessly to ensure successful conclusion to our sale....
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Comment on agent fees
Very fair
Was this helpful? Yes
Oct 01,2017
Minithumbup
Mark Shepherd
By: 'Laura D'
Oct 01,2017
1 people found
this helpful
Mark S has been an absolute superstar. Our house sale became hugely troublesome and he worked tirelessly to get it through to completion. Easy to contact and happy to answer our 100s of questions. He gave good advice, was proactive and his experience was invaluable....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 27,2017
Minithumbup
Mark Shepherd
By: 'Dr Julie Fraser'
Sep 27,2017
2 people found
this helpful
Mark Shepherd and the whole Englefield Green team were dedicated professionals who made the sale of our property quick and efficient. The team are very knowledgeable with regards to the local market and worked hard to achieve an excellent sale. I strongly recommend using this agent, and can't thank them enough for all their help....
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Comment on agent fees
Fees were as expected
Was this helpful? Yes
Aug 06,2017
Minithumbup
Arthur Beaney
By: 'Stokefields vendor'
Aug 06,2017
0 people found
this helpful
Arthur kept me well informed of all the stages of the sale of my property. He was charming and polite and very understanding. In short he made the deal happen. Thank you Arthur. Five stars for you....
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Comment on agent fees
fair
Was this helpful? Yes
Aug 04,2017
Minithumbup
Mark Shepherd
Mark Latham
By: 'Greig'
Aug 04,2017
2 people found
this helpful
Very pleased with the efforts of everyone at Townends in selling our property. Good communication throughout the sale and most helpful in explaining the sales process....
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Was this helpful? Yes
Aug 03,2017
Minithumbup
Arthur Beaney
By: 'Mrs SS of Aldershot'
Aug 03,2017
0 people found
this helpful
Arthur is a true professional who kept in constant phone/email contact with us when he sold our property recently. He is professional, polite, helpful and always responded to our questions in a timely manner and in our opinion went way and above the expectations of an estate agent. Nothing appeared to be too much trouble for Arthur. Thank you for restoring our faith in the reputation of estate agents, i wish the same could be said for solicitors!!!!!!! :)...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 01,2017
Minithumbup
By: 'Agent Chloe House was amaizing!'
Aug 01,2017
0 people found
this helpful
We sold our property and Chloe House was our agent. Chloe was absolutely brilliant! She helped us prep the house before the opening day with tips and suggestions. She made herself available throughout the sale process, always answering our queries and doubts with a smile and bags of knowledge. She knows the market really well and has real skills and talent in handling sellers and buyers. Always available even at evening and wknds, she went far beyond the call of duty to help us throughout th...
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Comment on agent fees
fair fees
Was this helpful? Yes
Jul 20,2017
Minithumbup
Mark Shepherd
Mark Latham
By: 'Ludmilla'
Jul 20,2017
3 people found
this helpful
Mark Shepherd has been amazing, 5 star rating plus, he has not only found someone to buy our house but also the price we asked for and he was Super agony uncle . Great spirit always a welcome smile that greets you as soon as you walk in at anytime...
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Comment on agent fees
Top fees he deserves every penny no waste!!!!!!
Was this helpful? Yes
By: Mark Shepherd
Jul 21, 2017
View all comments (1)
Thank you Ludmilla, I think I might be your agony uncle for a fair old time yet us this transaction is going to require a lot of work and patience! But we will get there! ...
Jul 20,2017
Minithumbdown
Mark Shepherd
Mark Latham
By: 'Ludmilla'
Jul 20,2017
3 people found
this helpful
Mark Shepherd has been amazing, 5 star rating plus, he has not only found someone to buy our house but also the price we asked for and he was Super agony uncle . Great spirit always a welcome smile that greets you as soon as you walk in at anytime...
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Comment on agent fees
Top fees he deserves every penny no waste!!!!!!
Was this helpful? Yes
Jul 14,2017
Minithumbup
Mark Shepherd
By: 'Tim Baker'
Jul 14,2017
2 people found
this helpful
very knowledgable, efficient and hardworking. judged value, market and clients well. thank you.few minor issues only, such as locking house after visits....
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Comment on agent fees
standard
Was this helpful? Yes
By: Mark Shepherd
Jul 21, 2017
View all comments (1)
Thank you Tim, I might add that the house was always securely locked but it was your alarm system we had a problem with! ...
Jul 13,2017
Minithumbup
Mark Shepherd
Mark Latham
By: 'Trekkers'
Jul 13,2017
2 people found
this helpful
I have nothing but praise for the two Marks at Townsends, Englefield Green. As a widow trying to move on her, they were there for me at every step. Mark Latham worked very hard to secure my buyer, and was very patient with the number of visits required. Thank you so much....
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Comment on agent fees
Well deserved
Was this helpful? Yes
By: Mark Shepherd
Jul 21, 2017
View all comments (1)
We miss Wendy already our favorite client, 4 star you told me you had given me 5!!! Have your sorted out your new local pub? Bet you have!!! ...
Jul 12,2017
Minithumbup
Ashley Francis
By: 'Mr Newton'
Jul 12,2017
0 people found
this helpful
Just sold my house though Townend. I went with them because I got a no-nonsense appraisal from Ashley-Jane Francis, rather than estate agent flattery, which is what I asked for. The house sold quickly and achieved a good price. Comms and support were good from the whole team....
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Comment on agent fees
Market rates
Was this helpful? Yes
Jul 07,2017
Minithumbup
Mark Shepherd
Mark Latham
By: 'Rophin Hayward'
Jul 07,2017
3 people found
this helpful
Mark Shepherd and Mark Latham guided us through the process of selling our house with both professionalism and the degree of empathy needed in what can be a stressful process without the right support. Their knowledge of the local area and market was a huge benefit and they were always happy to take your call and keep you informed of progress. I would not hesitate to use their services again and would highly recommend them....
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Comment on agent fees
They earned their money helping to keep the chain intact and making sure after they had sold the house they kept the process moving until we exchanged.
Was this helpful? Yes
By: Mark Shepherd
Jul 21, 2017
View all comments (1)
Thank you Rophine all the best in your new home, i wish you both all the best ...
Jun 29,2017
Minithumbup
Tarek Terfani
Sam Rosenberg
By: 'Alix'
Jun 29,2017
0 people found
this helpful
Tarek got the job done. A total cheeky chap, with excellent communication skills and a real can do attitude. Super proactive and clearly enjoys his job. Thanks for selling our house!...
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Was this helpful? Yes
Jun 21,2017
Minithumbup
Tarek Terfani
By: 'Malik'
Jun 21,2017
0 people found
this helpful
Had the opportunity to deal with Tarek re sale of my property in Putney. From the outset Tarek was extremely pleasant to deal with and highly professional. His negotiation and customer service skills were second to none. Through out the process Tarek made sure that my concerns and interests were his top priority. At times when things got a bit sticky, Tarek took ownership of matters and ensured issues were resolved in a smooth manner. He was a pleasure to deal with and I highly recommend him. ...
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Comment on agent fees
Good
Was this helpful? Yes
May 31,2017
Minithumbup
Tim DeSouza
By: 'EmmaK'
May 31,2017
0 people found
this helpful
Sold my property within a week and the whole process from initial meeting to completion was extremely efficient. I was communicated with from start to finish. Both Tim and Emma were brilliant. Highly recommended...
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Comment on agent fees
Happy with the fee level. They conducted all viewings so happy to pay for this
Was this helpful? Yes
May 04,2017
Minithumbup
Arthur Beaney
By: 'A Latty'
May 04,2017
0 people found
this helpful
Arthur was very helpful throughout the whole selling process. Even when we should have been consulting with other professionals like our solicitor Arthur would always help with any questions I had. I would recommend Arthur and townends to anyone else that I know that is selling a house. Thank you for all the hard work!...
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Comment on agent fees
Agent fees were really good and the offer of ‚£1000 off made it even better.
Was this helpful? Yes
Apr 28,2017
Minithumbup
Kevin Oti-Akenten
Herrine Richards
By: 'Team Bertie'
Apr 28,2017
0 people found
this helpful
Massive thanks to Kevin & Herrine for showing round our prospective buyers. Simon for fantastic photographs and Ashley for her negotiating skills! Selling our flat through you was a pleasure, no stress involved. You've made our dream move possible and I would highly recommend all of you at the South Norwood branch. Thankyou so much!...
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Comment on agent fees
Very fair
Was this helpful? Yes
Apr 22,2017
Minithumbup
Richard Bicknell
Arthur Beaney
By: 'Tan'
Apr 22,2017
0 people found
this helpful
Very helpful, swift feedback after viewings. Arthur and Richard always responded to my calls - excellent service, polite, friendly and hardworking....
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Comment on agent fees
Fairly good
Was this helpful? Yes
Apr 07,2017
Minithumbup
By: 'JessicaT'
Apr 07,2017
0 people found
this helpful
From the word go Nicola was on the ball and her communication was second to none. There were a few issues that presented itself during our sale and Nicola was so, so brilliant in helping us get them resolved. I can't recommend Townends highly enough as I've dealt with a lot of estate agents in the last 18 months and they come out on top by miles....
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Comment on agent fees
Very fair.
Was this helpful? Yes
Apr 05,2017
Minithumbup
Simon Bright
Herrine Richards
By: 'Lovy & Agnes'
Apr 05,2017
0 people found
this helpful
Simon and his team were very professional in ensuring that the sale process ran smoothly and where a delay was anticipated, he was able to alleviate the problem. He was not only able to find a suitable buyer, but was also able to find a suitable accommodation for the tenants in the property to move to. I would recommend Townends to anyone wanting to sell, buy or rent....
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 03,2017
Minithumbup
Simon Bright
By: 'Esther W'
Apr 03,2017
0 people found
this helpful
Simon Bright is a legend! He is incredibly knowledgeable and experienced, switched-on, professional, insightful, dedicated, whilst at the same time being patient, understanding and reassuring (and just generally lovely). I experienced a series of unfortunate events (to put it mildly) selling my flat, and there is no one I would rather have had on my side through it all. Forget everything you think you know about estate agents! I cannot recommend Townends highly enough....
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Comment on agent fees
Fantastic value
Was this helpful? Yes
Mar 27,2017
Minithumbup
Simon Bright
By: 'Sarah Luker'
Mar 27,2017
0 people found
this helpful
I switched to Townends after a disappoing service from another estate agent and didnt regret it. I recently completed a very long, drawn out flat sale with Simon Bright at South Norwood branch. There were many issues including the discovery of Knotweed, negotiating a new lease, two lazy solicitors and a buyers deposit which took an age to arrive. Simons knowledge, professionalism and positivity made sure everything ran as smoothing as possible despite the process taking around 9 months. I w...
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Comment on agent fees
good - money well spent. They go above and beyond to ensure a sale stays on track.
Was this helpful? Yes
Mar 24,2017
Minithumbup
Simon Bright
By: 'S Khaleque'
Mar 24,2017
0 people found
this helpful
For various reasons the sale of my flat took almost a year to complete. During that time I cannot fault the service I received from Simon Bright as my sales agent. He was incredibly patient, courteous, professional, helpful and always put my best interests first. I cannot recommend him highly enough and I will always be grateful for the consistent support I received during what became a very stressful year. Thank you Simon! Excellent, excellent service!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Mar 23,2017
Minithumbup
Simon Bright
By: 'Juliet'
Mar 23,2017
0 people found
this helpful
Words cannot express the support and expertise received from Simon during a very difficult time for myself and my family. Was kept updated and fully informed during the whole procedure and received a very satisfactory result in the end. For that reason I would recommend the company and most definitely Mr Bright in the handling of our sales. Thank you so so much....
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Comment on agent fees
Satisfactory
Was this helpful? Yes
Mar 15,2017
Minithumbup
Mark Shepherd
By: 'Ian'
Mar 15,2017
2 people found
this helpful
Brilliant service in all the aspects involved in selling our house. Really appreciated rapport experienced with both Mark and Claire....
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Comment on agent fees
Very acceptable
Was this helpful? Yes
Mar 13,2017
Minithumbup
Sharon Sheehy
Richard Evans
By: 'Michael'
Mar 13,2017
0 people found
this helpful
Sharon Sheehy and Richard Evans has to be the most remarkable pair of real estate agents not only at Townends but in London on a whole as our experience with them working nothing short of a miracle on our behalf and in record time to get our property sold so that we could acquire our dream home. They made themselves readily available and continually reassured us even when we felt there was no chance of us getting our flat sold in time to purchase our dream home. We could never recommend these tw...
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Comment on agent fees
The agent's fee were quite reasonable
Was this helpful? Yes
Mar 10,2017
Minithumbup
By: 'Jim Harrison'
Mar 10,2017
0 people found
this helpful
Emma was very efficient and kept us informed through out the process She clearly cared about us and we felt confident she would act in our best interests...
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Comment on agent fees
fair
Was this helpful? Yes

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
719 23 969 88 501 14 390 7 97 27

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 2:25 PM 21/11/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:25 PM 21/11/2017 by allAgents

Awards won by Townends

Individual Branch Awards

London, W13 9SB

Englefield Green, TW20 0BY

Egham, TW20 9EJ

Sunbury-on-Thames, TW16 6SB

London, SE25 6EZ

Guildford, GU1 3JT

Aldershot, GU11 1JX

Staines, TW18 4AH

Twickenham, TW1 3SX

Whitton, TW2 6HT

Croydon, CR0 1QF

London, SW15 1RT

London, SW16 1EQ

London, W14 0HJ

London, W4 5TT

London, W5 2NP

Mitcham, CR4 2JD

Thornton Heath, CR7 8RY

London, SW18 4ES

Woking, GU21 6ET


Aldershot
130 Victoria Road, Aldershot GU11 1JX
(110)
Brook Green
240 Blythe Road, London W14 0HJ
(64)
Chiswick
440 Chiswick High Road, London W4 5TT
(164)
show all branches (20)
Croydon
83-85 High Street, Croydon CR0 1QF
(262)
Ealing
41 The Broadway, London W5 2NP
(168)
Earlsfield
364 Garratt Lane, London SW18 4ES
(65)
Egham
179 High Street, Egham TW20 9EJ
(163)
Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
(101)
Guildford
3-5 Epsom Road, Guildford GU1 3JT
(242)
Mitcham
201 London Road, Mitcham CR4 2JD
(43)
Northfields
140 - 142 Northfields Avenue, London W13 9SB
(173)
Putney
167 Putney High Street, London SW15 1RT
(138)
South Norwood
11 High Street, London SE25 6EZ
(134)
Staines
142-144 High Street, Staines TW18 4AH
(111)
Streatham
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
(88)
Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
(293)
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
(37)
Twickenham
25 London Road, Twickenham TW1 3SX
(156)
Whitton
127-129 Percy Road, Whitton TW2 6HT
(55)
Woking
4 Commercial Way, Woking GU21 6ET
(150)


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