• Simon Bright
    Simon Bright
  • Robert Dawson
    Robert Dawson
  • Diane Armstrong
    Diane Armstrong
  • Katrina Johnson
    Katrina Johnson
  • Richard Bicknell
    Richard Bicknell
  • David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Andrejs Krutins
    Andrejs Krutins
  • Ravi Fatania
    Ravi Fatania
  • Sharon Sheehy
    Sharon Sheehy
  • Herrine Richards
    Herrine Richards
  • Emilio Ascione
    Emilio Ascione
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Louis Byrne
    Louis Byrne
  • Joanna Eden
    Joanna Eden
  • Claire Carpenter
    Claire Carpenter
  • James Kamara
    James Kamara
  • Mark Shepherd
    Mark Shepherd
  • Richard Evans
    Richard Evans
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Morgan Senior
    Morgan Senior
  • Kellie Harris
    Kellie Harris
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
 
Properties for sale
Properties for rent
May 04,2017
Minithumbup
Arthur Beaney
By:
May 04,2017
0 people found
this helpful
Arthur was very helpful throughout the whole selling process. Even when we should have been consulting with other professionals like our solicitor Arthur would always help with any questions I had. I would recommend Arthur and townends to anyone else that I know that is selling a house. Thank you for all the hard work!...
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Comment on agent fees
Agent fees were really good and the offer of ‚£1000 off made it even better.
Was this helpful? Yes
Apr 28,2017
Minithumbup
Kevin Oti-Akenten
Herrine Richards
By:
Apr 28,2017
0 people found
this helpful
Massive thanks to Kevin & Herrine for showing round our prospective buyers. Simon for fantastic photographs and Ashley for her negotiating skills! Selling our flat through you was a pleasure, no stress involved. You've made our dream move possible and I would highly recommend all of you at the South Norwood branch. Thankyou so much!...
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Comment on agent fees
Very fair
Was this helpful? Yes
Apr 22,2017
Minithumbup
Richard Bicknell
Arthur Beaney
By:
Apr 22,2017
0 people found
this helpful
Very helpful, swift feedback after viewings. Arthur and Richard always responded to my calls - excellent service, polite, friendly and hardworking....
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Comment on agent fees
Fairly good
Was this helpful? Yes
Apr 07,2017
Minithumbup
Nicola Elson
Nicola Elson
By:
Apr 07,2017
0 people found
this helpful
From the word go Nicola was on the ball and her communication was second to none. There were a few issues that presented itself during our sale and Nicola was so, so brilliant in helping us get them resolved. I can't recommend Townends highly enough as I've dealt with a lot of estate agents in the last 18 months and they come out on top by miles....
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Comment on agent fees
Very fair.
Was this helpful? Yes
Apr 05,2017
Minithumbup
Simon Bright
Herrine Richards
By:
Apr 05,2017
0 people found
this helpful
Simon and his team were very professional in ensuring that the sale process ran smoothly and where a delay was anticipated, he was able to alleviate the problem. He was not only able to find a suitable buyer, but was also able to find a suitable accommodation for the tenants in the property to move to. I would recommend Townends to anyone wanting to sell, buy or rent....
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 03,2017
Minithumbup
Simon Bright
By:
Apr 03,2017
0 people found
this helpful
Simon Bright is a legend! He is incredibly knowledgeable and experienced, switched-on, professional, insightful, dedicated, whilst at the same time being patient, understanding and reassuring (and just generally lovely). I experienced a series of unfortunate events (to put it mildly) selling my flat, and there is no one I would rather have had on my side through it all. Forget everything you think you know about estate agents! I cannot recommend Townends highly enough....
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Comment on agent fees
Fantastic value
Was this helpful? Yes
Mar 27,2017
Minithumbup
Simon Bright
By:
Mar 27,2017
0 people found
this helpful
I switched to Townends after a disappoing service from another estate agent and didnt regret it. I recently completed a very long, drawn out flat sale with Simon Bright at South Norwood branch. There were many issues including the discovery of Knotweed, negotiating a new lease, two lazy solicitors and a buyers deposit which took an age to arrive. Simons knowledge, professionalism and positivity made sure everything ran as smoothing as possible despite the process taking around 9 months. I w...
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Comment on agent fees
good - money well spent. They go above and beyond to ensure a sale stays on track.
Was this helpful? Yes
Mar 24,2017
Minithumbup
Simon Bright
By:
Mar 24,2017
0 people found
this helpful
For various reasons the sale of my flat took almost a year to complete. During that time I cannot fault the service I received from Simon Bright as my sales agent. He was incredibly patient, courteous, professional, helpful and always put my best interests first. I cannot recommend him highly enough and I will always be grateful for the consistent support I received during what became a very stressful year. Thank you Simon! Excellent, excellent service!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Mar 23,2017
Minithumbup
Simon Bright
By:
Mar 23,2017
0 people found
this helpful
Words cannot express the support and expertise received from Simon during a very difficult time for myself and my family. Was kept updated and fully informed during the whole procedure and received a very satisfactory result in the end. For that reason I would recommend the company and most definitely Mr Bright in the handling of our sales. Thank you so so much....
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Comment on agent fees
Satisfactory
Was this helpful? Yes
Mar 15,2017
Minithumbup
Mark Shepherd
Claire Carpenter
By:
Mar 15,2017
0 people found
this helpful
Brilliant service in all the aspects involved in selling our house. Really appreciated rapport experienced with both Mark and Claire....
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Comment on agent fees
Very acceptable
Was this helpful? Yes
Mar 13,2017
Minithumbup
Sharon Sheehy
Richard Evans
By:
Mar 13,2017
0 people found
this helpful
Sharon Sheehy and Richard Evans has to be the most remarkable pair of real estate agents not only at Townends but in London on a whole as our experience with them working nothing short of a miracle on our behalf and in record time to get our property sold so that we could acquire our dream home. They made themselves readily available and continually reassured us even when we felt there was no chance of us getting our flat sold in time to purchase our dream home. We could never recommend these tw...
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Comment on agent fees
The agent's fee were quite reasonable
Was this helpful? Yes
Mar 10,2017
Minithumbup
Emma Wise
By:
Mar 10,2017
0 people found
this helpful
Emma was very efficient and kept us informed through out the process She clearly cared about us and we felt confident she would act in our best interests...
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Comment on agent fees
fair
Was this helpful? Yes
Jan 30,2017
Minithumbup
Mark Shepherd
By:
Jan 30,2017
0 people found
this helpful
Mark and the team and Townends in Englfield Green provided a first class service with excellent communication and updates throughout the transaction, I would highly recommend this team in buying/selling property....
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Comment on agent fees
Very competitive for the service provided
Was this helpful? Yes
Jan 26,2017
Minithumbup
Emma Wise
By:
Jan 26,2017
0 people found
this helpful
Selling my house and buying a new one with Townends was an almost stress free experience which I have been told is very rare. I can only say that nothing was too much trouble for them and if I was selling or buying again, I will without a doubt, be using Townends. Once again Townends thank you very much and my wife and I appreciate what you have done for us....
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Comment on agent fees
Can you pay too much for excellent service.
Was this helpful? Yes
Jan 18,2017
Minithumbup
Benjamin Kitson
By:
Jan 18,2017
0 people found
this helpful
Ben undertook the photographs and marketing of our property. He promoted the property well and dealt with buyers professionally. Ben was also really good at managing purchasers who had unrealistic expectations of post Brexit properties....
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Comment on agent fees
No comment
Was this helpful? Yes
Jan 11,2017
Minithumbup
By:
Jan 11,2017
0 people found
this helpful
We, the sellers' solicitors found the sales team to be positive and proactive. It was quite refreshing. We would certainly recommend them to a client looking to sell who is without an agent....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 10,2017
Minithumbup
By:
Jan 10,2017
0 people found
this helpful
Chad is a true professional and we felt confident that he would do his utmost to sell our property and keep us informed until the end and he did not disappoint! The rest of the staff that assisted us were all very helpful and efficient but for us, Chad stood out....
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Comment on agent fees
Generally, we wish they were not so high!
Was this helpful? Yes
Jan 09,2017
Minithumbup
Michael Sharp
By:
Jan 09,2017
0 people found
this helpful
Michael was excellent in selling my flat in Staines. i would highly recommend him if you want a professional service during the sale as he deals with the solicitors throughout the process and keeps you well informed....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 06,2017
Minithumbup
Arthur Beaney
Richard Bicknell
By:
Jan 06,2017
0 people found
this helpful
Found Arthur Beaney to be very professional and helpful through out our move all went very smooth through out. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 04,2017
Minithumbup
Mark Shepherd
Claire Carpenter
By:
Jan 04,2017
0 people found
this helpful
Mark was brilliant. Gave me a realistic valuation - that I was happy with - and sold the flat in challenging market conditions very quickly. Delighted!...
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Comment on agent fees
In line with the competition.
Was this helpful? Yes
Jan 03,2017
Minithumbup
Claire Carpenter
Daniel Beresford
By:
Jan 03,2017
1 people found
this helpful
Just wanted to say a big thank you to the team for all there efforts and quick sale of my late father's house, the team were very kind and helped out in every aspect....
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Was this helpful? Yes
Jan 03,2017
Minithumbup
Mark Shepherd
Daniel Beresford
By:
Jan 03,2017
1 people found
this helpful
Mark Shepard of Townends (Englefield Green) got more potential buyers to view our property than the other agent we used and manage to find us a buyer in a relativity short time. The service provided provided from the branch was excellent and they always 'went the extra mile' for us. A special mention must go to Daniel Beresford who took most of the viewings and was always on time and very professional when dealing with the clients. Highly recommend...Five Stars!...
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Comment on agent fees
Agent's Fees were very reasonable
Was this helpful? Yes
Dec 23,2016
Minithumbup
Simon Bright
Herrine Richards
By:
Dec 23,2016
0 people found
this helpful
After originally instructing another local estate agent to deal with the sale of the property and finding their service sub standard, we switched to Townends and have been continually impressed by the service we have received. Simon supported us long after we received and accepted a offer to help ensure that the selling/buying process was as quick and snag free as possible and I know our buyers felt exactly the same. Would 100% recommend them to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
Richard Bicknell
By:
Dec 23,2016
0 people found
this helpful
Richard was always there,ready to help and he done a good job finding very fast buyers for my flat.Thank you ....
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Was this helpful? Yes
Dec 22,2016
Minithumbup
Richard Bicknell
Arthur Beaney
By:
Dec 22,2016
0 people found
this helpful
Richard was so on the ball having sold the house within 26hrs was remarkable. We were extremely pleased with the way it was handled within the branch by the appropriate members and the way we were always kept up to date. Well done. Mr E F Pipe...
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Comment on agent fees
We were quoted between 1 and 2% from the other estate agents so found the fee reasonable
Was this helpful? Yes
Dec 07,2016
Minithumbdown
By:
Dec 07,2016
0 people found
this helpful
I was unhappy with the overall handling of my sale. There were some complications with the initial sale which were not communicated to me until 8 weeks after I accepted the offer. They property did sell quickly again after this however, I was not happy with the management of my chain or the communication from staff. The fees whilst competitive are still high and I didn't think that I received what I paid for....
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Comment on agent fees
Competitive / Non-Negotiable
Was this helpful? Yes
Nov 28,2016
Minithumbup
Morgan Senior
By:
Nov 28,2016
0 people found
this helpful
Selling own flat and purchasing another property while taking care of two kids at the same time, it is a real challenge and can be quite stressful. Morgan from Ealing Broadway office was very helpful through all process, which hopefully will have happy end. :) We sell our flat and buy another property with Townends. Morgan is very professional, nice dzentelman with easy going approach to the business. He always reacts and responds to me quickly, kind of thing I expect from agent. He deals wit...
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Comment on agent fees
I did manage to negotiate the Agent's Fee, so very happy about that.
Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
Chris was excellent from start to finish on the sale of our flat. Very good advice on marketing and pricing. Then worked very hard once a buyer was found to keep the transaction on track when there were difficulties created by the buyer and their inefficient solicitors. Thank you!...
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Comment on agent fees
Fair - and they certainly earned them.
Was this helpful? Yes
Nov 02,2016
Minithumbup
Mark Shepherd
Daniel Beresford
By:
Nov 02,2016
1 people found
this helpful
Mark and his team are exceptional. They took care of everything for me from solicitor right through to smaller less important things. I can honestly say I had very little to do which was a great relief to me.I would certainly recommend Townends as Estate Agents but especially the Englefield Green branch....
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Comment on agent fees
I had good value for money considering the amount of time and effort which was willingly given to me.
Was this helpful? Yes
By: Daniel Beresford
Nov 04, 2016
View all comments (1)
Thank you so much for the review Benda, glad we were able to help and I hope you are enjoying your change of scenery in Cyprus! ...
Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Townends contacted me some 2 years ago and were patient awaiting my decision to sell my property recently. They were then quick to appraise and get my property to market at a competitive price. Throughout the process they were pro-active without being aggressive, They kept me advised on appointments and resultant feedback. The sale process in what was a challenging post 'Brexit' period, was manged professionally within 10 weeks. I would recommend them to any prospective seller....
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Comment on agent fees
Acceptable
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
712 22 943 81 484 13 385 7 97 27

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Awards won by Townends

Individual Branch Awards

Aldershot, GU11 1JX

Egham, TW20 9EJ

Englefield Green, TW20 0BY

Guildford, GU1 3JT

Staines, TW18 4AH

Sunbury-on-Thames, TW16 6SB

Twickenham, TW1 3SX

Whitton, TW2 6HT

Croydon, CR0 1QF

London, SE25 6EZ

London, SW15 1RT

London, SW16 1EQ

London, W13 9SB

London, W14 0HJ

London, W4 5TT

London, W5 2NP

Mitcham, CR4 2JD

Thornton Heath, CR7 8RY

London, SW18 4ES

Woking, GU21 6ET

London, SW19 6NW


Aldershot
130 Victoria Road, Aldershot GU11 1JX
(103)
Brook Green
240 Blythe Road, London W14 0HJ
(61)
Chiswick
440 Chiswick High Road, London W4 5TT
(164)
show all branches (21)
Croydon
83-85 High Street, Croydon CR0 1QF
(262)
Ealing
41 The Broadway, London W5 2NP
(156)
Earlsfield
364 Garratt Lane, London SW18 4ES
(65)
Egham
179 High Street, Egham TW20 9EJ
(162)
Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
(91)
Guildford
3-5 Epsom Road, Guildford GU1 3JT
(239)
Mitcham
201 London Road, Mitcham CR4 2JD
(39)
Northfields
140 - 142 Northfields Avenue, London W13 9SB
(166)
Putney
167 Putney High Street, London SW15 1RT
(136)
South Norwood
11 High Street, London SE25 6EZ
(130)
Southfields
255 - 257 Wimbledon Park Road, London SW19 6NW
(37)
Staines
142-144 High Street, Staines TW18 4AH
(106)
Streatham
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
(86)
Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
(290)
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
(37)
Twickenham
25 London Road, Twickenham TW1 3SX
(155)
Whitton
127-129 Percy Road, Whitton TW2 6HT
(55)
Woking
4 Commercial Way, Woking GU21 6ET
(150)

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