• Simon Bright
    Simon Bright
  • Robert Dawson
    Robert Dawson
  • Diane Armstrong
    Diane Armstrong
  • Katrina Johnson
    Katrina Johnson
  • Richard Bicknell
    Richard Bicknell
  • David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Andrejs Krutins
    Andrejs Krutins
  • Ravi Fatania
    Ravi Fatania
  • Sharon Sheehy
    Sharon Sheehy
  • Herrine Richards
    Herrine Richards
  • Emilio Ascione
    Emilio Ascione
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Louis Byrne
    Louis Byrne
  • Joanna Eden
    Joanna Eden
  • Claire Carpenter
    Claire Carpenter
  • James Kamara
    James Kamara
  • Mark Shepherd
    Mark Shepherd
  • Richard Evans
    Richard Evans
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Morgan Senior
    Morgan Senior
  • Kellie Harris
    Kellie Harris
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
 
Properties for sale
Properties for rent
May 26,2017
Minithumbup
Zuzanna Pilarczyk
By:
May 26,2017
0 people found
this helpful
I have dealt with many letting agents but few have been as helpful, hard-working and professional as Zuzanna. We needed to move quickly and were quite specific in what we were looking for; Zuzanna understood this. She was refreshingly honest and very understanding. Moving can be a difficult and stressful experience but Zuzanna made it a lot easier for us. I have no hesitation in recommending her....
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Was this helpful? Yes
May 18,2017
Minithumbup
Robert McPeake
By:
May 18,2017
0 people found
this helpful
Recently used Townends to rent a property in Ealing. I was delighted with the result that was achieved within a short time frame. A special thank you to Robert McPeake for offering a superior quality of service in a timely and professional manner....
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Comment on agent fees
Good value for the service that is provided.
Was this helpful? Yes
May 12,2017
Minithumbdown
By:
May 12,2017
0 people found
this helpful
Townends is not a Company you want to RENT from or Let them Manage your property, the Company is built lies. The lack of communication is horrific, unethical bunch *They lied to us about the House being Professionally Cleaned. Which it was not. **They admitted are requesting for proof it was cleaned, it was never professionally cleaned. They have been dishonest with the Landlord. Potential Renters do not use Townends or Regents When Sales Staff are questioned they get very defensive and ar...
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Comment on agent fees
What a rip off. Fee £ 750.00 and they do nothing. Other Agents charge £ 350.00 including VAT Another SCAM - I asked why the fee is so her answer was then go elsewhere - Very Rude answer
Was this helpful? Yes
May 09,2017
Minithumbdown
Elle Lawrance
Elle Lawrance
By:
May 09,2017
0 people found
this helpful
Elle, has been extremely helpful , polite and professional in the whole process. She is very prompt to respond to emails, queries and clarifications. It's been great working with her over the last few weeks....
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Comment on agent fees
Good
Was this helpful? Yes
May 07,2017
Minithumbup
Elle Lawrance
By:
May 07,2017
0 people found
this helpful
Elle was very friendly and helpful. She was very considerate in areas such as confidentiality. She was also quick at returning calls and emails which really makes a difference!...
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Comment on agent fees
Agent's fees are high but are everywhere!
Was this helpful? Yes
May 06,2017
Minithumbdown
Katie D'Imperio
By:
May 06,2017
0 people found
this helpful
Katie was very helpful throughout the whole moving stage. She gave us usefull, helpful and relevant information, and responded to any questions or queries we both had regarding the property. She has a great personality and you can tell she enjoys her job. We had no problems with her or any of the staff team from Townends in Sunbury....
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Comment on agent fees
It was a bit more expensive than other agencies. A breakdown of the costs of the fees would be beneficial.
Was this helpful? Yes
May 06,2017
Minithumbup
Elle Lawrance
Elle Lawrance
By:
May 06,2017
0 people found
this helpful
Made the process very simple, easy and looked at our own individual needs! Amazing estate agent!!! Would always chose to speak to Elle if needed....
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Comment on agent fees
Agency fees are never the best but you just have to suck it up.
Was this helpful? Yes
May 06,2017
Minithumbup
Elle Lawrance
By:
May 06,2017
0 people found
this helpful
Elle has been wonderful to liaise with regarding viewing and securing a property. she was always incredibly prompt in returning my emails and answering any queries....
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Comment on agent fees
Good
Was this helpful? Yes
May 04,2017
Minithumbup
By:
May 04,2017
0 people found
this helpful
Everything in time and order. I would highly recommended Townsend's Ealing Branch. They help us to have a comfortable move in London....
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Was this helpful? Yes
Apr 28,2017
Minithumbup
Elle Lawrance
Emilio Ascione
By:
Apr 28,2017
0 people found
this helpful
Elle and Emilio have really given me the best that they can provide. Having had a turbulent time with previous management I am very please with the service provided under the new management....
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Comment on agent fees
Very fair and manageable
Was this helpful? Yes
Apr 25,2017
Minithumbup
Louis Byrne
By:
Apr 25,2017
0 people found
this helpful
Very fast process allowed us to move in just when we wanted. From day one Louis was very helpful and efficient....
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Was this helpful? Yes
Apr 19,2017
Minithumbup
Katie D'Imperio
By:
Apr 19,2017
0 people found
this helpful
Katie was an amazing helper to sort all our paperwork and helped us to move in to the property. Katie is very professional and friendly, whilst on the phone she deals with all issues very promptly and in person she is the nicest agent I have ever met. I would like to recommend her in dealing with all letting matters x x x...
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Comment on agent fees
Fees are reasonable - maybe there are cheaper, but the services Townends and Katie had provided were outstanding!
Was this helpful? Yes
Apr 17,2017
Minithumbup
Sam Fard-Manesh
Erol Dogruel
By:
Apr 17,2017
0 people found
this helpful
Very professional duo and they worked great with each other to ensure everything went ahead as smoothly as possible with my tenancy....
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Comment on agent fees
GOOD
Was this helpful? Yes
Apr 16,2017
Minithumbup
Darrell Kerr
By:
Apr 16,2017
1 people found
this helpful
i contacted Townends about a property I was interested in viewing and I spoke to Darrell, straight away he was on the ball lined up viewings with quite a few different properties so my partner and I could get a full picture of what we wanted and what we could get for different prices. He was very friendly and approachable and happy to discuss any problems at any time overall we were extremely happy with everything he done in helping us secure the property we have now moved into...
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Comment on agent fees
I thought the fees were quite high
Was this helpful? Yes
Apr 13,2017
Minithumbup
Peter Kasozi
By:
Apr 13,2017
0 people found
this helpful
Peter without doubt was instrumental in making me choose Townends and most importantly, went over board in making sure I secured an accommodation with you. We are very grateful to him for his astounding customer services prowess....
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Was this helpful? Yes
Apr 06,2017
Minithumbup
Robert McPeake
By:
Apr 06,2017
0 people found
this helpful
Robert (and Zusanne) have been very efficient and professional and, provided I was a stranger just landed in UK, very patient with me. They explained everything in simple and clear terms and I have really appreciated this. Within a few days I could easily process all paper work from my laptop, digitally signing the contract agreement. In 10 days time I was already in my newly rented flat, with all what I had required in place. So far one of the most efficient and friendly estate agencies I've g...
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Was this helpful? Yes
Apr 06,2017
Minithumbup
James Kamara
By:
Apr 06,2017
0 people found
this helpful
I had to approach Townends Estate Agents, Streatham by phone to assist me find accomodation after much disappointments. It happened that James Kamara answered my call. James listened to me patiently as I told him of my house need. He replied politely that there is an accommodation that will suit my need. In short James was able to secure the type of apartment I have been seeking, for about 2 months, within hours. He was very friendly, helpful and encouraging in the renting process, which was suc...
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Comment on agent fees
A bit on the high side
Was this helpful? Yes
Mar 28,2017
Minithumbup
Louis Byrne
Daniel Pillai
By:
Mar 28,2017
0 people found
this helpful
I had my initial meeting with Daniel Pillai who understood perfectly what I wanted and pointed me towards a property which Louis Byrne helped me get. Overall they were very attentive and helpful....
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Was this helpful? Yes
Mar 28,2017
Minithumbup
Mohammad Islam
By:
Mar 28,2017
0 people found
this helpful
Thank you Mo for supporting us and not letting us down during our property search. You were patient and worked with our specification towards a perfect home for us....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 27,2017
Minithumbup
Aneesah Hussain
By:
Mar 27,2017
0 people found
this helpful
Aneesah was not only charming and very well dressed at the time that we met up for the appointment to see the flat. She thoroughly went through the properties with us, answered our questions and further helped us to resolve many issues that we had. From the agents that I have dealt with in Woking, she was by far the most professional one and the fastest one to answer. She did regular checks on us even though the call was international. I really can't recommend this agent enough....
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Was this helpful? Yes
Mar 27,2017
Minithumbup
Aneesah Hussain
By:
Mar 27,2017
0 people found
this helpful
Aneesah was very sweet, took us around even after office hours because we were only going to be in Woking for one day. The flats she showed us were lovely and met our needs quite well, and she was also able to get us very great offers. She replied to all our emails and inquiries with excellent efficiency. Extremely helpful, abseloutely charming. Unfortunately we weren't able to end up renting a flat from her due to our personal reasons, but I'd love to work with her again sometimes in the future...
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Was this helpful? Yes
Mar 10,2017
Minithumbup
Daniella Rodrigues
By:
Mar 10,2017
1 people found
this helpful
Daniella is extremely helpful, professional and has assisted in helping us find a property that suits and that is in an area that is idea for us....
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Was this helpful? Yes
Mar 06,2017
Minithumbup
Joanna Eden
By:
Mar 06,2017
0 people found
this helpful
On my first visit to Townends I met with Joanna who immediately understood my requirements for a white space to show my art collections and classic furniture. Joanna suggested a suitable property and we visited it the next day - it was perfect. I agreed terms, signed the contract and moved in. That property was the only one I made a visit to, which is remarkable. Thank you Joanna....
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Comment on agent fees
good
Was this helpful? Yes
Mar 02,2017
Minithumbup
Sam Fard-Manesh
By:
Mar 02,2017
0 people found
this helpful
Had good experience with Sam. He listened to our expectations and found the best property for us. Him and his team managed to help us to move in within a few days. Highly recommended by us....
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Comment on agent fees
In line with other agents
Was this helpful? Yes
Feb 28,2017
Minithumbup
Zuzanna Pilarczyk
By:
Feb 28,2017
0 people found
this helpful
The agent was proactive and forthcoming toward my needs and demands offering solutions to my situation. She was also answering my questions regarding the rent. However, the breakdown of the money needed to pay upfront could have been explained more clearly and in more professional manner. In overall, I was very satisfied with the agent services....
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Comment on agent fees
Fees should be lower.
Was this helpful? Yes
Feb 28,2017
Minithumbup
By:
Feb 28,2017
0 people found
this helpful
Kathleen has been extremely helpful & has always gone out of her way to help me with search. Polite, friendly & professional...
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Comment on agent fees
Competitive
Was this helpful? Yes
Feb 23,2017
Minithumbup
By:
Feb 23,2017
0 people found
this helpful
Absolutely brilliant and fantastic customer service from Clint Amfo. We had a few problems (mostly minor but one major) from the onset with the rented property we moved in to just over 2 weeks ago. I immediately reported them all to Clint who then coordinated everything and liaised all our concerns with the landlord. He kept us in the loop with all their responses and prospective solutions. He is a prime example of what Townends' customer service and excellence is all about. And it is no wonder ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 22,2017
Minithumbup
Daniella Rodrigues
By:
Feb 22,2017
0 people found
this helpful
I recently started a property search looking to rent a place close to my work and family and was quickly shown a selection of amazing properties that all fitted and met my criteria, Daniella at Townsend's quickly found my perfect location and property I had in mind. Daniella Rodrigues at Townends in Egham is fantastic, very professional, proactive and always kept us informed in a timely manner, a great asset to Townsend's Egham for sure!! 😁...
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Was this helpful? Yes
Feb 21,2017
Minithumbup
Louis Byrne
Robert McPeake
By:
Feb 21,2017
0 people found
this helpful
Townends Northfields, especially Louis Byrne and Robert McPeake, were very helpful at enabling us to rent our first flat. We had initially enquired about another property, but were told it had already been let. They provided an alternative to suit our budget and needs and hit the nail on the head. The property was by far the best of any we had viewings at. The process from offer to moving in was very smooth with great communication the whole way through, resolving any issues that occurred prompt...
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Was this helpful? Yes
Feb 20,2017
Minithumbup
By:
Feb 20,2017
0 people found
this helpful
Staff member No 1 has good customer relations and communication skills. Good follow up and takes time to learn customer likes and dislikes....
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Comment on agent fees
Good
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
712 22 943 81 484 13 385 7 97 27

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Awards won by Townends

Individual Branch Awards

Aldershot, GU11 1JX

Egham, TW20 9EJ

Englefield Green, TW20 0BY

Guildford, GU1 3JT

Staines, TW18 4AH

Sunbury-on-Thames, TW16 6SB

Twickenham, TW1 3SX

Whitton, TW2 6HT

Croydon, CR0 1QF

London, SE25 6EZ

London, SW15 1RT

London, SW16 1EQ

London, W13 9SB

London, W14 0HJ

London, W4 5TT

London, W5 2NP

Mitcham, CR4 2JD

Thornton Heath, CR7 8RY

London, SW18 4ES

Woking, GU21 6ET

London, SW19 6NW


Aldershot
130 Victoria Road, Aldershot GU11 1JX
(103)
Brook Green
240 Blythe Road, London W14 0HJ
(61)
Chiswick
440 Chiswick High Road, London W4 5TT
(164)
show all branches (21)
Croydon
83-85 High Street, Croydon CR0 1QF
(262)
Ealing
41 The Broadway, London W5 2NP
(156)
Earlsfield
364 Garratt Lane, London SW18 4ES
(65)
Egham
179 High Street, Egham TW20 9EJ
(162)
Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
(91)
Guildford
3-5 Epsom Road, Guildford GU1 3JT
(239)
Mitcham
201 London Road, Mitcham CR4 2JD
(39)
Northfields
140 - 142 Northfields Avenue, London W13 9SB
(166)
Putney
167 Putney High Street, London SW15 1RT
(136)
South Norwood
11 High Street, London SE25 6EZ
(130)
Southfields
255 - 257 Wimbledon Park Road, London SW19 6NW
(37)
Staines
142-144 High Street, Staines TW18 4AH
(106)
Streatham
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
(86)
Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
(290)
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
(37)
Twickenham
25 London Road, Twickenham TW1 3SX
(155)
Whitton
127-129 Percy Road, Whitton TW2 6HT
(55)
Woking
4 Commercial Way, Woking GU21 6ET
(150)

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