• Simon Bright
    Simon Bright
  • Diane Armstrong
    Diane Armstrong
  • Katrina Johnson
    Katrina Johnson
  • Richard Bicknell
    Richard Bicknell
  • David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Andrejs Krutins
    Andrejs Krutins
  • Ravi Fatania
    Ravi Fatania
  • Sharon Sheehy
    Sharon Sheehy
  • Herrine Richards
    Herrine Richards
  • Emilio Ascione
    Emilio Ascione
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Louis Byrne
    Louis Byrne
  • Joanna Eden
    Joanna Eden
  • James Kamara
    James Kamara
  • Mark Shepherd
    Mark Shepherd
  • Richard Evans
    Richard Evans
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Morgan Senior
    Morgan Senior
  • Kellie Harris
    Kellie Harris
  • Charles Nicholls
    Charles Nicholls
  • Emma Wise
    Emma Wise
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
 
townends.co.uk Properties for sale
Properties for rent
Aug 16,2017
Minithumbup
Mohammad Islam
By: 'Vijay'
Aug 16,2017
0 people found
this helpful
I am very happy with Mo, he helps his clients get what they want. Mo helps them out to the best of standards and makes sure the client is happy with services provided. I can only recommend everyone of Mo, and should be what every agent should be like. Top man!...
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Comment on agent fees
Very good and reasonable.
Was this helpful? Yes
Aug 15,2017
Minithumbup
Mark Latham
By: 'G. Fernandez'
Aug 15,2017
1 people found
this helpful
Working with Mark was a pleasure. He answered all the question we had and help us through all the process of searching and buying. He went above and beyond his duties. Mark is reliable and very supportive. THANK YOU MARK...
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Was this helpful? Yes
Aug 06,2017
Minithumbup
Arthur Beaney
By: 'Stokefields vendor'
Aug 06,2017
0 people found
this helpful
Arthur kept me well informed of all the stages of the sale of my property. He was charming and polite and very understanding. In short he made the deal happen. Thank you Arthur. Five stars for you....
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Comment on agent fees
fair
Was this helpful? Yes
Aug 05,2017
Minithumbup
Andrejs Krutins
By: 'Sandeep'
Aug 05,2017
1 people found
this helpful
Andrejs was very helpful and updated us through the process of our buy . He was always available and answered any questions we had....
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Was this helpful? Yes
Aug 04,2017
Minithumbup
Mark Shepherd
Mark Latham
By: 'Greig'
Aug 04,2017
1 people found
this helpful
Very pleased with the efforts of everyone at Townends in selling our property. Good communication throughout the sale and most helpful in explaining the sales process....
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Was this helpful? Yes
Aug 03,2017
Minithumbup
Arthur Beaney
By: 'Mrs SS of Aldershot'
Aug 03,2017
0 people found
this helpful
Arthur is a true professional who kept in constant phone/email contact with us when he sold our property recently. He is professional, polite, helpful and always responded to our questions in a timely manner and in our opinion went way and above the expectations of an estate agent. Nothing appeared to be too much trouble for Arthur. Thank you for restoring our faith in the reputation of estate agents, i wish the same could be said for solicitors!!!!!!! :)...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 03,2017
Minithumbup
Arthur Beaney
By: 'Partson'
Aug 03,2017
0 people found
this helpful
Arthur is a very professional and pleasant consultant, he always took time to explain all our questions and ensured we were never worried....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 02,2017
Minithumbup
Ashley Francis
By: 'Happily Ever After In Norwood Junction :)'
Aug 02,2017
0 people found
this helpful
Despite lots of challenging issues during during the purchase of my property Ashley was professional at all times and extremely helpful making the process as stress-free as possible! I would thoroughly recommend using Townsends as they were always on hand to offer advise and ensure the best possible solution for both parties....
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Was this helpful? Yes
Aug 01,2017
Minithumbup
By: 'Agent Chloe House was amaizing!'
Aug 01,2017
0 people found
this helpful
We sold our property and Chloe House was our agent. Chloe was absolutely brilliant! She helped us prep the house before the opening day with tips and suggestions. She made herself available throughout the sale process, always answering our queries and doubts with a smile and bags of knowledge. She knows the market really well and has real skills and talent in handling sellers and buyers. Always available even at evening and wknds, she went far beyond the call of duty to help us throughout th...
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Comment on agent fees
fair fees
Was this helpful? Yes
Jul 31,2017
Minithumbup
Mohammad Islam
By: 'Natasha'
Jul 31,2017
2 people found
this helpful
Mo is absolutely brilliant, I can always rely on him to help me with any cases we are referencing for Townends....
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Comment on agent fees
good
Was this helpful? Yes
Jul 25,2017
Minithumbup
Mohammad Islam
By: 'Elsie'
Jul 25,2017
3 people found
this helpful
Very much would recommend Mo to anyone that is interested in renting a property. The whole process was smooth and hassle free from viewing the property right up until moving in, even post move in. Very happy and satisfied with Townends as a whole....
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Comment on agent fees
In the current market, I would say the fees were fair and reasonable. Not extorniate amounts like others.
Was this helpful? Yes
Jul 25,2017
Minithumbup
Aneesah Hussain
By: 'niranjan'
Jul 25,2017
0 people found
this helpful
She is the best...stretched long hours to show us good properties. Full of energy, very polite and friendly. Amazing person !...
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Was this helpful? Yes
Jul 24,2017
Minithumbup
Mohammad Islam
By: 'Andrew'
Jul 24,2017
3 people found
this helpful
A very friendly, helpful and efficient service was provided which helped make the whole process quick, easy and hassle free....
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Was this helpful? Yes
Jul 20,2017
Minithumbup
Mark Shepherd
Mark Latham
By: 'Ludmilla'
Jul 20,2017
2 people found
this helpful
Mark Shepherd has been amazing, 5 star rating plus, he has not only found someone to buy our house but also the price we asked for and he was Super agony uncle . Great spirit always a welcome smile that greets you as soon as you walk in at anytime...
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Comment on agent fees
Top fees he deserves every penny no waste!!!!!!
Was this helpful? Yes
By: Mark Shepherd
Jul 21, 2017
View all comments (1)
Thank you Ludmilla, I think I might be your agony uncle for a fair old time yet us this transaction is going to require a lot of work and patience! But we will get there! ...
Jul 17,2017
Minithumbup
Robert McPeake
Mohamed Wais
By: 'Rosanna, Ealing'
Jul 17,2017
0 people found
this helpful
Very professional, courteous, helpful and work extremely hard to identify new and suitables tenants. Always welcoming and approachable, and constantly keep me informed of progress which I particularly appreciate....
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Comment on agent fees
acceptable
Was this helpful? Yes
Jul 14,2017
Minithumbup
Mark Shepherd
By: 'Tim Baker'
Jul 14,2017
1 people found
this helpful
very knowledgable, efficient and hardworking. judged value, market and clients well. thank you.few minor issues only, such as locking house after visits....
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Comment on agent fees
standard
Was this helpful? Yes
By: Mark Shepherd
Jul 21, 2017
View all comments (1)
Thank you Tim, I might add that the house was always securely locked but it was your alarm system we had a problem with! ...
Jul 13,2017
Minithumbup
Louis Byrne
Daniel Pillai
By: 'Biggy'
Jul 13,2017
0 people found
this helpful
I am usually the type of person who loathes moving and dealing with estate agents... however, this time I was completely surprised. Not only did Louis and Daniel come up with amazing suggestions for flats that were exactly to my taste, they also made the arduous task of obtaining a flat an enjoyable experience. Their knowledge of the market and relationship with landlords is superior to all other agencies I have dealt with (and I have moved house quite often :). And even after we signed, they we...
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Comment on agent fees
Standard. The deposit was competitive with other estate agencies. In fact they took less.
Was this helpful? Yes
Jul 13,2017
Minithumbup
Mark Shepherd
Mark Latham
By: 'Trekkers'
Jul 13,2017
1 people found
this helpful
I have nothing but praise for the two Marks at Townsends, Englefield Green. As a widow trying to move on her, they were there for me at every step. Mark Latham worked very hard to secure my buyer, and was very patient with the number of visits required. Thank you so much....
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Comment on agent fees
Well deserved
Was this helpful? Yes
By: Mark Shepherd
Jul 21, 2017
View all comments (1)
We miss Wendy already our favorite client, 4 star you told me you had given me 5!!! Have your sorted out your new local pub? Bet you have!!! ...
Jul 12,2017
Minithumbup
Ashley Francis
By: 'Mr Newton'
Jul 12,2017
0 people found
this helpful
Just sold my house though Townend. I went with them because I got a no-nonsense appraisal from Ashley-Jane Francis, rather than estate agent flattery, which is what I asked for. The house sold quickly and achieved a good price. Comms and support were good from the whole team....
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Comment on agent fees
Market rates
Was this helpful? Yes
Jul 11,2017
Minithumbup
Katie D'Imperio
By: 'Nick Williams'
Jul 11,2017
0 people found
this helpful
Very efficient - perhaps our best experience with Townsends in terms of pace of bookings viewings and confirming tenants. References etc dealt with very efficiently...
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Was this helpful? Yes
Jul 11,2017
Minithumbup
Mark Shepherd
By: 'Rehman'
Jul 11,2017
1 people found
this helpful
Thank you to Mark and the team for selling another property for me. Great service again. You did the job you said you would and achieved the result I wanted. thanks again...
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Mark Shepherd
Jul 21, 2017
View all comments (1)
Thank you and look forward to acting for you again in the future ...
Jul 11,2017
Minithumbup
Tyana Martyn-Willis
By: 'Rita'
Jul 11,2017
0 people found
this helpful
Tyana was great! Made the entire process run smoothly, was very helpful and gave us all the information we needed!...
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Was this helpful? Yes
Jul 11,2017
Minithumbup
Robert McPeake
Mohamed Wais
By: 'Mel & Hari'
Jul 11,2017
0 people found
this helpful
I have recently used Townsend in Ealing Broadway to rent a property through. From start to finish they were fantastic constantly kept me in the loop about how everything was going and nothing seemed too much for them. Robert and Mohamed were brilliant I can't thank them enough they made the whole process run so smoothly. It was a pleasure dealing with them and I would highly recommend them and their branch to anyone looking to rent, buy or sell a property....
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Comment on agent fees
They were good
Was this helpful? Yes
Jul 11,2017
Minithumbup
Eleanor Brown
By: 'Sam Hunt'
Jul 11,2017
0 people found
this helpful
The perfect balance of professionalism and honesty, after 7 months of disappointment, this was the first time I felt confident with the competency of the agents, from start to finish....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jul 07,2017
Minithumbup
Mark Shepherd
Mark Latham
By: 'Rophin Hayward'
Jul 07,2017
2 people found
this helpful
Mark Shepherd and Mark Latham guided us through the process of selling our house with both professionalism and the degree of empathy needed in what can be a stressful process without the right support. Their knowledge of the local area and market was a huge benefit and they were always happy to take your call and keep you informed of progress. I would not hesitate to use their services again and would highly recommend them....
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Comment on agent fees
They earned their money helping to keep the chain intact and making sure after they had sold the house they kept the process moving until we exchanged.
Was this helpful? Yes
By: Mark Shepherd
Jul 21, 2017
View all comments (1)
Thank you Rophine all the best in your new home, i wish you both all the best ...
Jul 07,2017
Minithumbup
Zuzanna Pilarczyk
Mohamed Samie
By: 'Inessa'
Jul 07,2017
0 people found
this helpful
From the start, Zuzanna was very affable and full of personality. During the viewing/s, she customised the properties to fit our needs and even aesthetic preferences. I truly appreciated her honesty and professional opinion. She maintained professionalism but didn't exude the same cold, stiffness I picked up from other agents (of different companies). While we did love the flat that she showed us, and now call home, she made the experience so favourable that we simply had to put down an offer fo...
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Comment on agent fees
The agent fees were reasonable. Initially, we were informed of a different (and lower) fee than per usual, but this misinformation was clarified and we were eventually granted the previous fee as aforementioned. So we didn't feel tricked with hidden costs.
Was this helpful? Yes
Jun 29,2017
Minithumbup
Tarek Terfani
Sam Rosenberg
By: 'Alix'
Jun 29,2017
0 people found
this helpful
Tarek got the job done. A total cheeky chap, with excellent communication skills and a real can do attitude. Super proactive and clearly enjoys his job. Thanks for selling our house!...
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Was this helpful? Yes
Jun 27,2017
Minithumbup
Zuzanna Pilarczyk
By: 'Bryony'
Jun 27,2017
0 people found
this helpful
Zuzanna was very friendly and took the time to answer our questions thoughtfully. She showed us two properties we'd asked to look at and then showed us a third which she thought we would like. In the end, we chose the third property, in part because of Zuzanna! After our viewing, she followed up with us, but wasn't pushy at all, just clear about what we needed to do if we were interested in the property. We've been here nearly three months now and are very happy. Thank you Zuzanna!...
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Was this helpful? Yes
Jun 25,2017
Minithumbup
Zuzanna Pilarczyk
By: 'Sam'
Jun 25,2017
0 people found
this helpful
Zuzanna was great. She was friendly and very helpful. Found us a great place and secured it for us very quickly....
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Was this helpful? Yes
Jun 23,2017
Minithumbup
Zuzanna Pilarczyk
By: 'Roger Adams'
Jun 23,2017
0 people found
this helpful
Zuzanna helped with the letting for 75 Mafeking Ave, and I found her to be extremely helpful and very pleasant to talk with on the phone. She clearly was genuine and honest in all our discussions, and went out of her way to accommodate with taking photos at the property, as well as giving continued and detailed feedback on the builder who was doing a very bad job at the flat. I would not hesitate to recommend Suzanna as a sincere and honest agent to anyone....
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Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
717 22 961 85 497 14 390 7 97 27

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Awards won by Townends

Individual Branch Awards

Aldershot, GU11 1JX

Egham, TW20 9EJ

Englefield Green, TW20 0BY

Guildford, GU1 3JT

Staines, TW18 4AH

Sunbury-on-Thames, TW16 6SB

Twickenham, TW1 3SX

Whitton, TW2 6HT

Croydon, CR0 1QF

London, SE25 6EZ

London, SW15 1RT

London, SW16 1EQ

London, W13 9SB

London, W14 0HJ

London, W4 5TT

London, W5 2NP

Mitcham, CR4 2JD

Thornton Heath, CR7 8RY

London, SW18 4ES

Woking, GU21 6ET

London, SW19 6NW


Aldershot
130 Victoria Road, Aldershot GU11 1JX
(108)
Brook Green
240 Blythe Road, London W14 0HJ
(63)
Chiswick
440 Chiswick High Road, London W4 5TT
(164)
show all branches (21)
Croydon
83-85 High Street, Croydon CR0 1QF
(262)
Ealing
41 The Broadway, London W5 2NP
(162)
Earlsfield
364 Garratt Lane, London SW18 4ES
(65)
Egham
179 High Street, Egham TW20 9EJ
(163)
Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
(99)
Guildford
3-5 Epsom Road, Guildford GU1 3JT
(242)
Mitcham
201 London Road, Mitcham CR4 2JD
(43)
Northfields
140 - 142 Northfields Avenue, London W13 9SB
(173)
Putney
167 Putney High Street, London SW15 1RT
(138)
South Norwood
11 High Street, London SE25 6EZ
(132)
Southfields
255 - 257 Wimbledon Park Road, London SW19 6NW
(37)
Staines
142-144 High Street, Staines TW18 4AH
(108)
Streatham
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
(86)
Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
(293)
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
(37)
Twickenham
25 London Road, Twickenham TW1 3SX
(156)
Whitton
127-129 Percy Road, Whitton TW2 6HT
(55)
Woking
4 Commercial Way, Woking GU21 6ET
(150)


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