• Simon Bright
    Simon Bright
  • Diane Armstrong
    Diane Armstrong
  • Katrina Johnson
    Katrina Johnson
  • Richard Bicknell
    Richard Bicknell
  • David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Andrejs Krutins
    Andrejs Krutins
  • Ravi Fatania
    Ravi Fatania
  • Sharon Sheehy
    Sharon Sheehy
  • Herrine Richards
    Herrine Richards
  • Emilio Ascione
    Emilio Ascione
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Louis Byrne
    Louis Byrne
  • Edward Pink
    Edward Pink
  • Joanna Eden
    Joanna Eden
  • James Kamara
    James Kamara
  • Mark Shepherd
    Mark Shepherd
  • Richard Evans
    Richard Evans
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Kellie Harris
    Kellie Harris
  • Joseph Lynch
    Joseph Lynch
  • Charles Nicholls
    Charles Nicholls
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
 
townends.co.uk Properties for sale
Properties for rent
Aug 23,2012
Minithumbup
By: 'Tregarth Party Place'
Aug 23,2012
0 people found
this helpful
Brad showed us various properties which weren\'t quite what we wanted. So he took the time to go through what was most important to me and the other half. After hearing what we would like the most he searched through his property portfolio and found us the perfect ghouse that had a good size garden which we had decided we must have. We found Brad to be professional, approachable, enthusiatic with a great sense of humour (which we did test). Since moving we have had no issues but we are confi...
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Aug 22,2012
Minithumbup
Simon Bright
By: 'Kiwi-77'
Aug 22,2012
0 people found
this helpful
I would not hesitate to recommend Simon Bright. Helpful and good advice throughout the sale process. Having tried two previous agents to sell my house that were appallingly bad, my only regret is not approaching Townends first. Thank you!...
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Aug 22,2012
Minithumbup
By: 'Lucy'
Aug 22,2012
0 people found
this helpful
Brad was an excellent estate agent, showed my partner and I properties that were exactly to our specification. Very friendly and understanding of what we wanted from the rental proerpty. Was prompt in showing us the viewing either via email or by telephone. Very good experience....
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Aug 22,2012
Minithumbup
By: 'Laura'
Aug 22,2012
0 people found
this helpful
From the moment we chose Townends to market our property we were really impressed with the friendly service and professional advice that they offered us. We felt supported from start to finish which was vital as we were fairly unfamiliar with the process of selling a house and needed guidance, especially when problems arose. Rohan Vines deserves a special mention. His honest advice and excellent knowledge of the Chiswick market was priceless....
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Aug 22,2012
Minithumbup
By: 'Tamara'
Aug 22,2012
0 people found
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I had an excellent experience with Townends in Ealing, they were very helpful and efficient. I have had lots of trouble with previous estate agents but will definitely recommend Townends in the future....
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Aug 21,2012
Minithumbdown
Simon Bright
By: 'Undisclosed'
Aug 21,2012
1 people found
this helpful
I was in a chain involving a property in which Simon was acting as agent. His unresponsiveness caused unnecessary anguish. At one point we thought we were going to need to put our house back on the market as the lack of information and progress on the sale down the chain led us to believe it would not reach exchange, thereby causing us to lose our purchaser....
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By: Townends Estate Agents
Aug 23, 2012
View all comments (3)
Dear 'Γ’β‚¬ΛœUndisclosed'Ò€ℒ I am very keen to resolve the concerns you have highlighted in your recent posting. As I cannot investigate further without more information from yourself, I would ask again that you make contact with me via my email address rhoward@townends.co.uk so that I can try to resolve the issues. Our brand reputation is exceptionally important to us, so if your issue is a genuine one we would really like to help. Kind Regards Ros Howard PA to Sales Director ...
Aug 20,2012
Minithumbup
By: 'Ann'
Aug 20,2012
0 people found
this helpful
I agreed a contract with Townends on the 14th March this year and completed on the 1st August 12. I firmly believe that all credit goes to Stewart in this matter. Whilst I agree that I had an exceptionally nice flat, the motorway I knew, would be my biggest stumbling block when selling. Stewart was adamant that he would find me a buyer and did exactly that. Stewart also kept my spirits up with his cheerful personality, and in particular, when the first potential cash buyer disappeared off the pl...
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Aug 20,2012
Minithumbup
By: 'Yvonne Biggins'
Aug 20,2012
0 people found
this helpful
I have to say, that my experience of estate agents in the past has tarnished my view of them, and the nature of the industry means it\'s not easy for them to be viewed in a favourable light, but I have to say that my experience with Townends in Chiswick, and particularly with Rohan Vines has restored my faith that there are some good guys left in the industry. I always felt like Rohan was honest with me. That, above anything else is so important when you\'re trying to sell a property. If you ...
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Aug 20,2012
Minithumbup
By: 'Victoria'
Aug 20,2012
0 people found
this helpful
Townends were very professional and proactive in all our dealings with them. They kept us informed at every step of the way and were especially helpful when our chain threatened to collapse at one stage, ringing round all the people involved and getting things moving. The lawyers they recommended were also excellent and moved at great speed but without sacrificing attention to detail. Townends clearly knew the market very well and were very well informed about all sorts of relevant issues....
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Aug 19,2012
Minithumbup
By: 'Jane Banbury'
Aug 19,2012
4 people found
this helpful
After 12 years of renting out my property I have finally found a local agent I would highly recommend to other landlords. Townends in Northfields (especially Mark Hoskins) have been friendly, professional, trustworthy and flexible. They actually listened to my needs as a landlord and did not seem driven by the need to quickly close a deal and collect their commission, which has been my experience to date with other companies. I was very impressed by the number of viewings they arranged, even ...
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Aug 16,2012
Minithumbup
Diane Armstrong
By: 'jinal shah'
Aug 16,2012
0 people found
this helpful
The agent was very helpful in finding a tennant promptly while also ensuring that my needs were met in terms of the clients vetted. I wanted to ensure i was comfortable with the process and the checks they were to make. They took the time out to ensure i was satisfied with the service, their fees and the rental i could achieve. they also updated me after every viewing....
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Aug 15,2012
Minithumbup
By: 'Hark'
Aug 15,2012
0 people found
this helpful
I was very pleased with the service I received and as first time buyers they were exceptionally helpful with viewings, mortgage advice and solicitors....
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Aug 15,2012
Minithumbup
By: 'adam'
Aug 15,2012
0 people found
this helpful
Very helpful and came out whatever time or day i wanted to visit the property...
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Aug 15,2012
Minithumbup
Diane Armstrong
Katrina Johnson
By: 'Gerry B'
Aug 15,2012
0 people found
this helpful
I was extremley happy with Townends when getting then to LET my property, we had been on with another Agent Streets Ahead, but decided on Townends as they were much more efficient. The team were polite and very commited to getting a tennant for our property. they would keep us informed at all times. either by phone or e-mail. and had a steady stream of possible tennants view our house. they came and took pictures for their website and they were on the very next day. They found me a Tennant r...
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Aug 13,2012
Minithumbup
By: 'Mrs R Poulter'
Aug 13,2012
1 people found
this helpful
We did alot of detailed research over several months and met with about 10 local estate agents. This was our first venture into renting out our family home with the view to returning. We did numerous spread sheets to compere all 10 agents, their fee percentages, extras, website marketing and exposure, attitude, local knowlege. We found that the team at Townend Streatham were able to go not \'that extra mile\' but \'those extra miles\' Their knowledge was accurate, honest, upfront and informed wi...
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Aug 11,2012
Minithumbup
By: 'Dick Clay'
Aug 11,2012
0 people found
this helpful
Townends were given specific instructions to sell the property promptly and not to find what it was worth by a fishing marketing initiative. Good advice was given on the price to quote to get immediate interest. Good details were produced together with an appropriate entry on Rightmove. We had an open day - very good - and in the first ten days we had sixteen inspections and two good offers one of which has purchased our house on terms that are acceptable to us. Townends attended and conducted a...
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Aug 10,2012
Minithumbup
By: 'Mark'
Aug 10,2012
0 people found
this helpful
Dealings with the branch were generally good - helpful and efficient responses. Once seen, the details of the letting arrangement were made available promptly by the agent and further viewings were arranged at convenient times. The viewings were conducted in a professional manner. Dealings with the head office were less efficient and a lack of responses led me to return to the agent on a number of occasions to answer questions and resolve queries as I knew I would receive a response. The o...
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Aug 10,2012
Minithumbup
By: 'Satisfied_customer'
Aug 10,2012
3 people found
this helpful
Just bought a house through Lisa at Townends, Twickenham. She was great to deal with, much more genuine than some other estate agents we\'ve dealt with, she actually listened to our requirements and suggested appropriate properties, rather sending details of anything and everything. Any issues during the sale were handled promptly and professionally, she arranged multiple viewings so we could get quotes for building works. It was a pleasure doing business with someone we trusted....
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Aug 09,2012
Minithumbup
By: 'Figueiredo'
Aug 09,2012
1 people found
this helpful
We bought a house through Townends recently and found that they were very professional and great communicators. The whole purchase went smoothly and extremely quickly. Repeat viewings and appointments for the surveyor/tradesmen were no trouble at all. When we first rang them to enquire about a property there was no nonsense about checking what our maximum budget was in order to squeeze every penny out of us, unlike some other agents we registered with. We can wholeheartedly recommend them....
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Aug 07,2012
Minithumbup
Diane Armstrong
By: 'Fatima Vanicek'
Aug 07,2012
0 people found
this helpful
Townends Letting Agents were able to let my flat within 48 hours of being asked to do so by me. They have been very professional and very helpful to me in every aspect of the letting process. Their manager Diane Armstrong has been my point of contact and I am most grateful to her for her expertise and professionalism. I can thoroughly recommend Townsends."...
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Aug 07,2012
Minithumbup
By: 'Trevor Uzice'
Aug 07,2012
0 people found
this helpful
Townends let my property in Laleham, Middx and were excellent from start to finish. Diligent, thoughtful and efficient throughout, our tenant has now been with us for 3 years and I think that is down to Townends putting the right person forward for the flat. Their correspondence and handling of us has made us very confident of using them again should we need to....
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Aug 07,2012
Minithumbup
By: 'Mrs Brown'
Aug 07,2012
2 people found
this helpful
I am really surprised by the other reviews I\'ve seen so far as my experience in dealing with Townends was fantastic. Reece was a breath of fresh air after dealing with many other dishonest and disloyal estate agents who seemed to care for nothing more than my money in their pocket. Reece delivered a personal service and was always on hand to offer advice and assistance as I was a first time landlord. He successfully found me the perfect tenant I was looking for and at an optimum price. I wa...
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Aug 06,2012
Minithumbup
By: 'Laura'
Aug 06,2012
0 people found
this helpful
I was gently persuaded to consider a property that ordinarily I may not have considered and was efficiently booked in for a viewing the following day. This property turned out to be the one I wanted to put an offer in for. I didn\'t feel rushed at all whilst viewing the property and my only doubt before putting in an offer was the water pressure, as I had forgotten to check shower. This was no issue, as between Reece and James, they promptly offered to check the water for me asap as I couldn\'t ...
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Aug 06,2012
Minithumbup
By: 'Mrs M'
Aug 06,2012
0 people found
this helpful
I\'ve dealt with Reece in the past when I was previously a landlord and he was very professional. The tables have now turned and I am having to rent as a tenant. It\'s very interesting to see how he operates on the other side and I can understand how he had my flat rented so quickly when he was working in Sunbury before! He showed me a few properties and really understood exactly what I was looking for. I really enjoyed dealing with Reece and hope I\'m able to deal with him again in the future....
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Aug 06,2012
Minithumbup
Diane Armstrong
By: 'Anand Jeyaram'
Aug 06,2012
0 people found
this helpful
We used Townends initially on a let only basis but more recently for a full management service. Admittedly at first we had a few issues with the service they were providing. We found their responsiveness to be quite slow and their dealing of all the admin to not be the most efficient. I did have to send a couple of heated emails. However, since those initial teething problems, I have found their service to have improved conisderably and really do not have any problems with them. I very muc...
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Aug 05,2012
Minithumbup
By: 'Jo Harris'
Aug 05,2012
0 people found
this helpful
Townends sunbury were superb at communicating and achieved a sale for me within 2 weeks of marketing. I would highly recommend using them...
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Aug 03,2012
Minithumbup
By: 'Mary'
Aug 03,2012
0 people found
this helpful
I found Jenna very pleasant to deal with. She showed a lot of patience whilst my husband and I decided on our best location. Once we found a property to rent, Jenna was clear and concise with all that was required. Big thanks from us!...
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Aug 03,2012
Minithumbup
By: 'Will, Brentford'
Aug 03,2012
0 people found
this helpful
Rohan was able to keep a complex chain moving with some late challenges and unavoidable delays. He was very proactive in making sure all buyers/sellers and solicitors were in the loop on any communication. Will certainly be thinking of using him to sell my house as he was so active in keeping the sale on track. Great negotiator....
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Aug 01,2012
Minithumbup
By: 'Ros'
Aug 01,2012
0 people found
this helpful
We live on the Hampshire Berkshire borders and have been looking to downsize to a flat in Brentford. We contacted Townends as the agent of a flat we wanted to look at and although this was not suitable the agent showed us another flat that was just what we wanted. Our house was not up for sale and Townend\'s agent managed the vendor on our behalf, anticipated our needs, provided support and ideas to further the sale of our own home and kept both ourselves and the vendor informed about the most...
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Aug 01,2012
Minithumbup
By: 'Leo & Marion'
Aug 01,2012
0 people found
this helpful
We were put in a situation where we needed to find a flat and move in very quickly. The Townends team was great and extremely helpful in enabling us to find a great property and move in within days. Thanks for everything!...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
720 22 966 86 500 14 391 7 97 27

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Awards won by Townends

Individual Branch Awards

Aldershot, GU11 1JX

Egham, TW20 9EJ

Englefield Green, TW20 0BY

Guildford, GU1 3JT

Staines, TW18 4AH

Sunbury-on-Thames, TW16 6SB

Twickenham, TW1 3SX

Whitton, TW2 6HT

Croydon, CR0 1QF

London, SE25 6EZ

London, SW15 1RT

London, SW16 1EQ

London, W13 9SB

London, W14 0HJ

London, W4 5TT

London, W5 2NP

Mitcham, CR4 2JD

Thornton Heath, CR7 8RY

London, SW18 4ES

Woking, GU21 6ET

London, SW19 6NW


Aldershot
130 Victoria Road, Aldershot GU11 1JX
(108)
Brook Green
240 Blythe Road, London W14 0HJ
(63)
Chiswick
440 Chiswick High Road, London W4 5TT
(164)
show all branches (21)
Croydon
83-85 High Street, Croydon CR0 1QF
(262)
Ealing
41 The Broadway, London W5 2NP
(168)
Earlsfield
364 Garratt Lane, London SW18 4ES
(65)
Egham
179 High Street, Egham TW20 9EJ
(163)
Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
(101)
Guildford
3-5 Epsom Road, Guildford GU1 3JT
(242)
Mitcham
201 London Road, Mitcham CR4 2JD
(42)
Northfields
140 - 142 Northfields Avenue, London W13 9SB
(173)
Putney
167 Putney High Street, London SW15 1RT
(138)
South Norwood
11 High Street, London SE25 6EZ
(133)
Southfields
255 - 257 Wimbledon Park Road, London SW19 6NW
(37)
Staines
142-144 High Street, Staines TW18 4AH
(110)
Streatham
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
(88)
Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
(294)
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
(37)
Twickenham
25 London Road, Twickenham TW1 3SX
(156)
Whitton
127-129 Percy Road, Whitton TW2 6HT
(55)
Woking
4 Commercial Way, Woking GU21 6ET
(150)


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