• Simon Bright
    Simon Bright
  • Diane Armstrong
    Diane Armstrong
  • Katrina Johnson
    Katrina Johnson
  • Richard Bicknell
    Richard Bicknell
  • David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Andrejs Krutins
    Andrejs Krutins
  • Ravi Fatania
    Ravi Fatania
  • Sharon Sheehy
    Sharon Sheehy
  • Herrine Richards
    Herrine Richards
  • Emilio Ascione
    Emilio Ascione
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Louis Byrne
    Louis Byrne
  • Edward Pink
    Edward Pink
  • Joanna Eden
    Joanna Eden
  • James Kamara
    James Kamara
  • Mark Shepherd
    Mark Shepherd
  • Richard Evans
    Richard Evans
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Kellie Harris
    Kellie Harris
  • Joseph Lynch
    Joseph Lynch
  • Charles Nicholls
    Charles Nicholls
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
 
townends.co.uk Properties for sale
Properties for rent
Feb 03,2017
Minithumbup
By: 'Jaye'
Feb 03,2017
0 people found
this helpful
Kathleen was very helpful and pushed to get our flat in such a short time frame which was really helpful....
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Comment on agent fees
very good, she reduced them for us.
Was this helpful? Yes
Feb 02,2017
Minithumbup
Louis Byrne
By: 'Ghazal'
Feb 02,2017
0 people found
this helpful
I have recently received great customer service from this branch of Townends specially Louis Byrne who followed my process of moving in regularly....
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Was this helpful? Yes
Feb 01,2017
Minithumbup
By: 'Karen'
Feb 01,2017
0 people found
this helpful
Clint, has been very helpful and supportive through the process. Being able to contact him via WhatsApp really helped as I am not always able to take calls and it meant we could talk outside of regular work hours. Friendly, professional and kept us in the loop throughout....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 31,2017
Minithumbup
Amie Squire
Katie D'Imperio
By: 'Paige'
Jan 31,2017
0 people found
this helpful
Amie was fantastic in helping us move she's been so easy to talk to and really helpful. She made us feel at ease after a bad experience and is very good at her job. Thank you!! Katie also helped us along when Amie was not around and also want to say thank you! Lovely people, branch and easy process....
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Comment on agent fees
Fees were quite expensive.
Was this helpful? Yes
Jan 30,2017
Minithumbup
Mark Shepherd
By: 'Robert S'
Jan 30,2017
2 people found
this helpful
Mark and the team and Townends in Englfield Green provided a first class service with excellent communication and updates throughout the transaction, I would highly recommend this team in buying/selling property....
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Comment on agent fees
Very competitive for the service provided
Was this helpful? Yes
Jan 26,2017
Minithumbup
By: 'JessNagy96'
Jan 26,2017
0 people found
this helpful
During my time letting with Townends, Kathleen has given me the upmost best customer service i have ever recieved. Aware of the high letting fees, she did everything she could to lower these and tailor the property to our best affordable move in date. In doing so, my partner are now able to afford the perfect property. Along the way, we ran into a small issue with our references which was quickly resolved with the thanks to Kathleen and Holly @ Let Alliance. Prior to this, Sam origionally cond...
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Comment on agent fees
High but negotiable
Was this helpful? Yes
Jan 26,2017
Minithumbup
Aaron Potter
By: 'James'
Jan 26,2017
1 people found
this helpful
Very quick and efficient; viewed potential let at short notice after work and then when offer was phoned through it as dealt with and submitted within 30 mins, which meant that ours was the first received by the landlords and subsequently accepted. Aaron has also been very accomodating with questions and additional viewings after the offer was accepted. Overall Aaron and the branch in general have been excellent....
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Comment on agent fees
Good, the standard quote seemed high but this was adjusted to a lower rate before we had a chance to even question it
Was this helpful? Yes
Jan 26,2017
Minithumbup
By: 'Mr and Mrs Hutton'
Jan 26,2017
0 people found
this helpful
Selling my house and buying a new one with Townends was an almost stress free experience which I have been told is very rare. I can only say that nothing was too much trouble for them and if I was selling or buying again, I will without a doubt, be using Townends. Once again Townends thank you very much and my wife and I appreciate what you have done for us....
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Comment on agent fees
Can you pay too much for excellent service.
Was this helpful? Yes
Jan 24,2017
Minithumbup
Katie D'Imperio
Amie Squire
By: 'Rameez M'
Jan 24,2017
0 people found
this helpful
Katie and Amie have made this entire ordeal extremely hassle free and smooth with their excellent advice and proactive, prompt and professional work manner. It wasn't the easiest task to start finding a new home straight after the festive period and with a tight deadline. Looking at some heartbreaking properties also had my hopes quite down. Amie turned the entire situation around with her comfortable approach in showing us around various properties, answering our many questions and being ver...
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Comment on agent fees
Steeper than some but you get what your paying for. The staff are always one step ahead and prepared. Excellent team and worth every penny.
Was this helpful? Yes
Jan 20,2017
Minithumbup
Robert McPeake
By: 'Tamara'
Jan 20,2017
0 people found
this helpful
I instructed Robert at the end of last year, and his team worked hard and fast to find me suitable tenants. I have worked with him before and have appreciated his straight-talking advice. He doesn't lure you in with false promises. He understands the market and advises you accordingly. I would unquestionably instruct Robert again....
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Comment on agent fees
The fees were competitive.
Was this helpful? Yes
Jan 18,2017
Minithumbup
By: 'Marcus'
Jan 18,2017
1 people found
this helpful
Ben undertook the photographs and marketing of our property. He promoted the property well and dealt with buyers professionally. Ben was also really good at managing purchasers who had unrealistic expectations of post Brexit properties....
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Comment on agent fees
No comment
Was this helpful? Yes
Jan 17,2017
Minithumbup
Katie D'Imperio
By: 'Bhinder'
Jan 17,2017
0 people found
this helpful
Hi my name is Mr Bhinder landlord of 4 west lodge tw15 1rs I wound like mention how impressed i was with the member of staff at towndends who sorted out my new contract.. Amie Squares and Katie d-imperio are both very good at there jobs Highly professional and great manners and very helpful. I was very impressed and glad to work with them in finding my new tenant. thank you townends all the best to all for 2017 Mr V Bhinder...
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Comment on agent fees
good
Was this helpful? Yes
Jan 16,2017
Minithumbup
Mohamed Wais
Robert McPeake
By: 'Magnus'
Jan 16,2017
0 people found
this helpful
Mohamed was great, showing us a wide variety of properties. Afterwards we struggled a bit to decide which type of property we most wanted, but as soon as we'd decided, placing an offer and getting the paperwork sorted with Robert was a breeze....
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Was this helpful? Yes
Jan 16,2017
Minithumbup
By: 'Laurence Slater'
Jan 16,2017
0 people found
this helpful
I have been dealing with Elle Lawrance at Townends in Woking and have received excellent service. Each time II've contacted her she's responded quickly and efficiently by both phone and email and has been a pleasure to deal with. She represents Townends extremely well....
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Was this helpful? Yes
Jan 13,2017
Minithumbup
Michael Sharp
By: 'Rob'
Jan 13,2017
0 people found
this helpful
My partner and I have had a great service from Michael from start to finish. He was professional and personal and was very proactive in helping us sell our flat and buy our new home. I would highly recommend using Townends in Staines....
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Comment on agent fees
Reasonable. About par for the course.
Was this helpful? Yes
Jan 11,2017
Minithumbup
Michael Sharp
By: 'Vern'
Jan 11,2017
0 people found
this helpful
Well , where do I start ! Michael Sharp treated my wife and I with his full support from start to the end during our first property purchase . Michael provided us with full transparency, guidance , support , expertise throughout the process which put us at ease and offered further support with liaising with conveyance solicitors . We can't thank Michael enough and if we ever decided to sell our home we would not hesitate to touch base with Michael again . Thank you ! Vern & Kristina...
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Comment on agent fees
Fair .
Was this helpful? Yes
Jan 11,2017
Minithumbup
By: 'Taylor Fordyce'
Jan 11,2017
2 people found
this helpful
We, the sellers' solicitors found the sales team to be positive and proactive. It was quite refreshing. We would certainly recommend them to a client looking to sell who is without an agent....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 10,2017
Minithumbup
By: 'Susan & Ian Kettles'
Jan 10,2017
0 people found
this helpful
Chad is a true professional and we felt confident that he would do his utmost to sell our property and keep us informed until the end and he did not disappoint! The rest of the staff that assisted us were all very helpful and efficient but for us, Chad stood out....
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Comment on agent fees
Generally, we wish they were not so high!
Was this helpful? Yes
Jan 10,2017
Minithumbup
By: 'Viv & John'
Jan 10,2017
0 people found
this helpful
We had a brilliant service from Chad, Rob and Emma. Always answered our emails quickly with any questions we had from start to finish. Would definitely recommend using them. Also all of them were very helpful and friendly....
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Comment on agent fees
Fees comparable with all Estate Agents.
Was this helpful? Yes
Jan 09,2017
Minithumbup
Robert McPeake
By: 'Nadine'
Jan 09,2017
0 people found
this helpful
It is lovely to deal with Robert in Townends agency in Ealing. Robert is very professional and helpful, he assisted me and followed my case , although it was a bit complicated .He cares about the well-being of his clients and is always ready to give you the good advices!...
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Was this helpful? Yes
Jan 09,2017
Minithumbup
Michael Sharp
By: 'Chertsey Lane Sale'
Jan 09,2017
0 people found
this helpful
Michael was excellent in selling my flat in Staines. i would highly recommend him if you want a professional service during the sale as he deals with the solicitors throughout the process and keeps you well informed....
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Comment on agent fees
Good
Was this helpful? Yes
Jan 06,2017
Minithumbup
Arthur Beaney
Richard Bicknell
By: 'Mr a.Stanley'
Jan 06,2017
0 people found
this helpful
Found Arthur Beaney to be very professional and helpful through out our move all went very smooth through out. Thank you...
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Comment on agent fees
Good
Was this helpful? Yes
Jan 06,2017
Minithumbdown
By: 'Richard and Kate'
Jan 06,2017
3 people found
this helpful
These guys are lovely until the point where hard work and perseverance is needed, then they will lie through their teeth and string you along for months and months without actually doing any real work. We purchased a property through these guys in early 2016 and in each of maybe 30 phonecalls, we were told that the paperwork is being sent over "right now", "this morning", or "first thing tomorrow", which it very rarely was. They are great at talking, but not a lot e...
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Was this helpful? Yes
By: allAgents
Jan 09, 2017
View all comments (1)
Note from allAgents : +++++++++++++++++ Hello 'Richard and Kate' With reference to your mention of Agents Featured reviews. These featured items allow the agents to showcase reviews that normally explain in more detail the reason why the client has given the agent the star rating for their particular experience and can go some way to indicate or validate why the individual branch and the company as a whole, is rated as the are. The 'Featured Reviews' are a included feature of a support pa ...
Jan 04,2017
Minithumbup
Mark Shepherd
By: 'Steve'
Jan 04,2017
2 people found
this helpful
Mark was brilliant. Gave me a realistic valuation - that I was happy with - and sold the flat in challenging market conditions very quickly. Delighted!...
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Comment on agent fees
In line with the competition.
Was this helpful? Yes
Jan 03,2017
Minithumbup
Daniel Beresford
By: 'Matt'
Jan 03,2017
2 people found
this helpful
Just wanted to say a big thank you to the team for all there efforts and quick sale of my late father's house, the team were very kind and helped out in every aspect....
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Was this helpful? Yes
Jan 03,2017
Minithumbup
Mark Shepherd
Daniel Beresford
By: 'R. & J. Rudd'
Jan 03,2017
2 people found
this helpful
Mark Shepard of Townends (Englefield Green) got more potential buyers to view our property than the other agent we used and manage to find us a buyer in a relativity short time. The service provided provided from the branch was excellent and they always 'went the extra mile' for us. A special mention must go to Daniel Beresford who took most of the viewings and was always on time and very professional when dealing with the clients. Highly recommend...Five Stars!...
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Comment on agent fees
Agent's Fees were very reasonable
Was this helpful? Yes
Dec 23,2016
Minithumbup
Simon Bright
Herrine Richards
By: 'Vicky'
Dec 23,2016
0 people found
this helpful
After originally instructing another local estate agent to deal with the sale of the property and finding their service sub standard, we switched to Townends and have been continually impressed by the service we have received. Simon supported us long after we received and accepted a offer to help ensure that the selling/buying process was as quick and snag free as possible and I know our buyers felt exactly the same. Would 100% recommend them to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 23,2016
Minithumbup
Richard Bicknell
By: 'Nicu'
Dec 23,2016
0 people found
this helpful
Richard was always there,ready to help and he done a good job finding very fast buyers for my flat.Thank you ....
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Was this helpful? Yes
Dec 22,2016
Minithumbup
Richard Bicknell
Arthur Beaney
By: 'Eddie Pipe'
Dec 22,2016
0 people found
this helpful
Richard was so on the ball having sold the house within 26hrs was remarkable. We were extremely pleased with the way it was handled within the branch by the appropriate members and the way we were always kept up to date. Well done. Mr E F Pipe...
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Comment on agent fees
We were quoted between 1 and 2% from the other estate agents so found the fee reasonable
Was this helpful? Yes
Dec 15,2016
Minithumbup
Robert McPeake
By: 'Jean'
Dec 15,2016
0 people found
this helpful
Robert and Aaron showed me just the right flat - the first flat I saw with them - saving me tons of time and stress! They really listened to my needs and then negotiated an excellent rent for me - quite a bit lower than what I was expecting! I'll definitely use them next year when I start looking for a place to buy....
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Comment on agent fees
Reasonable, they saved me so much time and stress.
Was this helpful? Yes

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
719 23 969 88 501 14 390 7 97 27

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Awards won by Townends

Individual Branch Awards

London, W13 9SB

Englefield Green, TW20 0BY

Egham, TW20 9EJ

Sunbury-on-Thames, TW16 6SB

London, SE25 6EZ

Guildford, GU1 3JT

Aldershot, GU11 1JX

Staines, TW18 4AH

Twickenham, TW1 3SX

Whitton, TW2 6HT

Croydon, CR0 1QF

London, SW15 1RT

London, SW16 1EQ

London, W14 0HJ

London, W4 5TT

London, W5 2NP

Mitcham, CR4 2JD

Thornton Heath, CR7 8RY

London, SW18 4ES

Woking, GU21 6ET


Aldershot
130 Victoria Road, Aldershot GU11 1JX
(110)
Brook Green
240 Blythe Road, London W14 0HJ
(64)
Chiswick
440 Chiswick High Road, London W4 5TT
(164)
show all branches (20)
Croydon
83-85 High Street, Croydon CR0 1QF
(262)
Ealing
41 The Broadway, London W5 2NP
(168)
Earlsfield
364 Garratt Lane, London SW18 4ES
(65)
Egham
179 High Street, Egham TW20 9EJ
(163)
Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
(101)
Guildford
3-5 Epsom Road, Guildford GU1 3JT
(242)
Mitcham
201 London Road, Mitcham CR4 2JD
(43)
Northfields
140 - 142 Northfields Avenue, London W13 9SB
(173)
Putney
167 Putney High Street, London SW15 1RT
(138)
South Norwood
11 High Street, London SE25 6EZ
(134)
Staines
142-144 High Street, Staines TW18 4AH
(111)
Streatham
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
(88)
Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
(293)
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
(37)
Twickenham
25 London Road, Twickenham TW1 3SX
(156)
Whitton
127-129 Percy Road, Whitton TW2 6HT
(55)
Woking
4 Commercial Way, Woking GU21 6ET
(150)


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