• Simon Bright
    Simon Bright
  • Robert Dawson
    Robert Dawson
  • Diane Armstrong
    Diane Armstrong
  • Katrina Johnson
    Katrina Johnson
  • Richard Bicknell
    Richard Bicknell
  • David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Andrejs Krutins
    Andrejs Krutins
  • Ravi Fatania
    Ravi Fatania
  • Sharon Sheehy
    Sharon Sheehy
  • Herrine Richards
    Herrine Richards
  • Emilio Ascione
    Emilio Ascione
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Kathleen Van Renen
    Kathleen Van Renen
  • Louis Byrne
    Louis Byrne
  • Joanna Eden
    Joanna Eden
  • Claire Carpenter
    Claire Carpenter
  • James Kamara
    James Kamara
  • Mark Shepherd
    Mark Shepherd
  • Richard Evans
    Richard Evans
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Morgan Senior
    Morgan Senior
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
 


Properties for sale
Properties for rent
Sep 01,2016
Minithumbup
Darren Lowles
By:
Sep 01,2016
0 people found
this helpful
From my experience with Townends selling a property has been good and successful, I would highly recommend Townends Estate agent to sell. Shelley is friendly and personable, she is accommodating and adaptable to our needs. She has a strong team with Darren and Rhiana who are also reliable and have good communication. I am pleased with the end result, house sold to the 5th viewer after a few weeks viewing. I would definitely go back to Townends to buy....
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Comment on agent fees
Good Fees - compare to the other Estate Agent charging more commission
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
Despite some issues with the landlord, flat and some issues on my own end, Eleanor has been wonderful the entire time, easy to contact, with excellent speed of resolution and a great manner both on the telephone and through email....
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Comment on agent fees
Fees were relatively expensive.
Was this helpful? Yes
Aug 31,2016
Minithumbup
Katie D'Imperio
By:
Aug 31,2016
0 people found
this helpful
We are very happy with the service from Katie. She dealt with us promptly and professionally. It's a big shame that the team we were passed on to from having our offer accepted were very negligent and failed to get back to us until the day before we were due to move in. A huge let down from an otherwise great service!...
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Comment on agent fees
Not happy with the price considering we have essentially paid for the inconvenience of having to follow up emails with phone calls after having no response for 6 days in the week before our move in date. For ‚£300 each I would have expected to not have to find time during my busy working day to call to find out when I can expect a response. Katie did follow this up for us at one point but we still were not contacted by the woman dealing with our tenancy agreement.
Was this helpful? Yes
Aug 31,2016
Minithumbup
By:
Aug 31,2016
0 people found
this helpful
We sold our home in West Ealing through Townends. We found the service to be very good and would recommend it to future sellers/buyers....
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Was this helpful? Yes
Aug 31,2016
Minithumbup
Diane Armstrong
Colin Fosu
By:
Aug 31,2016
1 people found
this helpful
A fantastic team! Extremely reliable, efficient, fast and brilliant let only service. I had no worries at all. I will be using them again!...
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Comment on agent fees
Reasonable for the service.
Was this helpful? Yes
Aug 29,2016
Minithumbup
Emilio Ascione
By:
Aug 29,2016
1 people found
this helpful
Emilio is a professional agent. He was there on time during my viewing. He even phoned me half an hour before my viewing to confirm that everything was going as planned. He showed me around the flat and answered my questions....
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Comment on agent fees
The check in and references fee were fairly acceptable. However, I found the administration fee of ‚£480 to be very expensive.
Was this helpful? Yes
Aug 28,2016
Minithumbup
Emilio Ascione
By:
Aug 28,2016
1 people found
this helpful
Emilio was proactive and prompt. We were able to see a couple of houses based on our preferences and found the best one. He also helped us with the rent amount and move-in date. I would definitely recommend him to others....
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Was this helpful? Yes
Aug 27,2016
Minithumbup
By:
Aug 27,2016
0 people found
this helpful
Chris did an excellent job during the process of us buying a property in Ealing. There were quite a few delays and changes along the way and Chris did an amazing job of keeping the puchase on track and making sure I was kept up to date at all times. I'm not sure this purchase would have gone through without Chris's determination and tenacity. Chris is also very polite and personable and kept his calm throughout the process even when my husband and I threw a spanner in the works!...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 26,2016
Minithumbup
Katie D'Imperio
By:
Aug 26,2016
0 people found
this helpful
Katie is a really nice and polite agent. She has a positive attitude. She is easy going person and helpfull....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 26,2016
Minithumbup
Tim DeSouza
By:
Aug 26,2016
1 people found
this helpful
We have been super impressed with Townends from start to finish. Emma was really polite and friendly when we went to view the property initially and helped with putting the offer in. It was such a speedy process and she was fantastic at giving us regular updates. Tim was also equally brilliant. I have had some bad experiences with estate agents in the past, but Tim provided such an excellent service. Far better than I ever imagined was possible. He is a really kind and friendly guy and SO patie...
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Was this helpful? Yes
Aug 26,2016
Minithumbup
Katie D'Imperio
By:
Aug 26,2016
0 people found
this helpful
Katie is a really helpful and professional agent. She helped me from the beginning, from booking the viewing until now, clarifying doubts that I have. Thanks for your patience....
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Was this helpful? Yes
Aug 24,2016
Minithumbup
Emilio Ascione
Emilio Ascione
By:
Aug 24,2016
2 people found
this helpful
Very kind and professional. Knows the market very well and he is able to give you the best option regarding your demands. Very explanatory during the viewing as he answered all my queries , even the most complicated....
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Comment on agent fees
good
Was this helpful? Yes
Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
I'd like to say a big thank you to Taylor for the really friendly, fast and efficient service he provided for me. Also James and the rest of the staff....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
Mr. Naji was at all times polite, courteous and professional. I had been away from the rental market for a very long time and was finding the search for a new flat extremely daunting. Mr. Naji gave me renewed hope in my endeavours to ultimately secure suitable accommodation within budget....
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Comment on agent fees
Acceptable
Was this helpful? Yes
Aug 23,2016
Minithumbup
Diane Armstrong
By:
Aug 23,2016
0 people found
this helpful
Diane is a very kind and helpful lady. Whatever we wished to get sorted with my wife she has done for us....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 23,2016
Minithumbup
By:
Aug 23,2016
0 people found
this helpful
I used Townends in the Sunbury branch to sell my property having previously bought through them. I have to say overall I was disappointed. Although they market well and get people through the door, when it comes to getting updates on how the sale is progressing this became more difficult. It felt that once the contract was signed and a buyer found you were left on your own to deal with the inevitable challenges that you face along the way. I found that Chad Newbould, Maxine Murawski and Emma Wis...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Aug 22,2016
Minithumbup
Sam Fard-Manesh
Sam Fard-Manesh
By:
Aug 22,2016
0 people found
this helpful
Good transaction and thanks to Sam for making this relatively easy and responding to our queries quickly and within timely manner. Very professional with friendly and helpful attitude. Highly recommended Sam and his team in Chiswick. Thanks...
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Comment on agent fees
Good - pretty standard in comparison to other agents but its justifiable with the service you get!
Was this helpful? Yes
Aug 20,2016
Minithumbup
Daniella Rodrigues
By:
Aug 20,2016
0 people found
this helpful
Bearing in mind that myself and none of the other tenants were around to discuss in person, the whole contract was completed over the phone and via email. Nevertheless, the whole process was efficient and stress free. Both Daniella and Eve were extremely helpful, quick to respond and organised which helped me secure a house for the duration of my Masters degree at very short notice....
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Was this helpful? Yes
Aug 19,2016
Minithumbup
Mark Shepherd
Claire Carpenter
By:
Aug 19,2016
1 people found
this helpful
Mark and the team were excellent to deal with, very smooth sale and purchase. They were always available and happy to deal with any queries and kept all parties in the chain happy. Would definitely recommend and use them again....
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Comment on agent fees
Good
Was this helpful? Yes
By: Mark Shepherd
Aug 31, 2016
View all comments (1)
Hi David thank you for your review and all the best to you and your family in your new home in the village ...
Aug 18,2016
Minithumbup
Darren Lowles
By:
Aug 18,2016
0 people found
this helpful
Easy process to view three properties on a Saturday and were taken around each house within good time. The flat that we went for was not one that we originally asked to see so glad they showed us a variation. No fuss, simple service and not too aggressive in selling the house when we had concerns....
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Was this helpful? Yes
Aug 18,2016
Minithumbup
Richard Bicknell
By:
Aug 18,2016
0 people found
this helpful
Richard has always been very helpful and quick to respond to my queries. I received excellent customer service from him recently when I reluctantly had to find a new place to live at short notice. He arranged for me to view the house next door and now I am living there!...
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Comment on agent fees
They are much in line with other agency fees.
Was this helpful? Yes
Aug 18,2016
Minithumbup
Sam Fard-Manesh
By:
Aug 18,2016
0 people found
this helpful
Sam has been extremely responsive, knowledgeable and amiable throughout the transaction. I would recommend Sam without a doubt for those looking to rent a property in Chiswick....
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Was this helpful? Yes
Aug 18,2016
Minithumbup
Claire Carpenter
By:
Aug 18,2016
1 people found
this helpful
Very helpful throughout our purchase. Would recommend highly. Would definitely use them when we come to sell the property on....
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Was this helpful? Yes
Aug 17,2016
Minithumbup
Darren Lowles
By:
Aug 17,2016
0 people found
this helpful
Townends were professional, friendly and efficient in our dealings with them. They were realistic and kept us informed about what was happening. Due to personal circumstances we did not sell our home but when we are in a better position we will go back to Townends. They worked hard to market our house and were committed to getting us, as their customers the best deal possible....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Aug 17,2016
Minithumbup
Daniel Beresford
Mark Shepherd
By:
Aug 17,2016
2 people found
this helpful
The agents in Englefield green where quick, responsive and helpful throughout the purchase. They kept me informed of all updates without adding too much pressure to the purchase....
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Was this helpful? Yes
By: Daniel
Aug 31, 2016
View all comments (1)
I'm glad we could be of help Blake, I hope you are enjoying your new place! ...
Aug 17,2016
Minithumbup
Daniel Beresford
By:
Aug 17,2016
2 people found
this helpful
In the market for a good rental property and Dan was very helpful and knowledgeable . He new and could answer all my questions and was very professional. Overall 5* and would go back to them in the future....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Daniel
Aug 31, 2016
View all comments (1)
Thanks for your feedback! I'm glad the sale went though smoothly and look forward to working with you in the future. ...
Aug 17,2016
Minithumbup
Alexandra Crocker
Ivan Moreira
By:
Aug 17,2016
0 people found
this helpful
I moved into a property through the Earlsfield office and they went out of their way to make sure that I was happy with Alexandra and Ivan both making sure that everything was done in ready for me....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 17,2016
Minithumbup
Daniel Beresford
By:
Aug 17,2016
2 people found
this helpful
Great property and area knowledge! My partner and I thought that Daniel was extremely approachable and was always available when we needed him, he showed passion for the properties and had extensive knowledge of the surrounding areas....
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Was this helpful? Yes
By: Daniel
Aug 31, 2016
View all comments (1)
Thank you! ...
Aug 17,2016
Minithumbup
Katie D'Imperio
By:
Aug 17,2016
0 people found
this helpful
So impressed with Katie. She was extremely helpful and efficient from the onset. All correspondence was easy and she always worked to suit my needs. She is a complete professional who I would highly recommend and would happily work with again in the future. Thank you for making the process so easy Katie....
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Comment on agent fees
Competitive
Was this helpful? Yes
Aug 17,2016
Minithumbup
Diane Armstrong
By:
Aug 17,2016
0 people found
this helpful
I asked Diane to rent my property and from the word go she has been very efficient and prompt, exceeds my expectations and had a tennant in sooner that I thought aswell. Would definitely recommend....
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Was this helpful? Yes

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
704 22 929 78 478 13 384 7 96 26

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Awards won by Townends

Individual Branch Awards

Aldershot, GU11 1JX

Egham, TW20 9EJ

Englefield Green, TW20 0BY

Guildford, GU1 3JT

Staines, TW18 4AH

Sunbury-on-Thames, TW16 6SB

Twickenham, TW1 3SX

Whitton, TW2 6HT

Croydon, CR0 1QF

London, SE25 6EZ

London, SW15 1RT

London, SW16 1EQ

London, W13 9SB

London, W14 0HJ

London, W4 5TT

London, W5 2NP

Mitcham, CR4 2JD

Thornton Heath, CR7 8RY

London, SW18 4ES

Woking, GU21 6ET

London, SW19 6NW

Firm rankings



Aldershot
130 Victoria Road, Aldershot GU11 1JX
(100)
Brook Green
240 Blythe Road, London W14 0HJ
(60)
Chiswick
440 Chiswick High Road, London W4 5TT
(162)
show all branches (21)
Croydon
83-85 High Street, Croydon CR0 1QF
(261)
Ealing
41 The Broadway, London W5 2NP
(150)
Earlsfield
364 Garratt Lane, London SW18 4ES
(65)
Egham
179 High Street, Egham TW20 9EJ
(161)
Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
(91)
Guildford
3-5 Epsom Road, Guildford GU1 3JT
(239)
Mitcham
201 London Road, Mitcham CR4 2JD
(39)
Northfields
140 - 142 Northfields Avenue, London W13 9SB
(165)
Putney
167 Putney High Street, London SW15 1RT
(136)
South Norwood
11 High Street, London SE25 6EZ
(126)
Southfields
255 - 257 Wimbledon Park Road, London SW19 6NW
(37)
Staines
142-144 High Street, Staines TW18 4AH
(105)
Streatham
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
(83)
Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
(286)
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
(36)
Twickenham
25 London Road, Twickenham TW1 3SX
(155)
Whitton
127-129 Percy Road, Whitton TW2 6HT
(55)
Woking
4 Commercial Way, Woking GU21 6ET
(144)

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