• Simon Bright
    Simon Bright
  • Diane Armstrong
    Diane Armstrong
  • Katrina Johnson
    Katrina Johnson
  • Richard Bicknell
    Richard Bicknell
  • David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Andrejs Krutins
    Andrejs Krutins
  • Ravi Fatania
    Ravi Fatania
  • Sharon Sheehy
    Sharon Sheehy
  • Herrine Richards
    Herrine Richards
  • Emilio Ascione
    Emilio Ascione
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Louis Byrne
    Louis Byrne
  • Joanna Eden
    Joanna Eden
  • James Kamara
    James Kamara
  • Mark Shepherd
    Mark Shepherd
  • Richard Evans
    Richard Evans
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Morgan Senior
    Morgan Senior
  • Kellie Harris
    Kellie Harris
  • Charles Nicholls
    Charles Nicholls
  • Emma Wise
    Emma Wise
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
 
Properties for sale
Properties for rent
Dec 22,2016
Minithumbup
Richard Bicknell
Arthur Beaney
By:
Dec 22,2016
0 people found
this helpful
Richard was so on the ball having sold the house within 26hrs was remarkable. We were extremely pleased with the way it was handled within the branch by the appropriate members and the way we were always kept up to date. Well done. Mr E F Pipe...
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Comment on agent fees
We were quoted between 1 and 2% from the other estate agents so found the fee reasonable
Was this helpful? Yes
Dec 15,2016
Minithumbup
Robert McPeake
By:
Dec 15,2016
0 people found
this helpful
Robert and Aaron showed me just the right flat - the first flat I saw with them - saving me tons of time and stress! They really listened to my needs and then negotiated an excellent rent for me - quite a bit lower than what I was expecting! I'll definitely use them next year when I start looking for a place to buy....
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Comment on agent fees
Reasonable, they saved me so much time and stress.
Was this helpful? Yes
Dec 13,2016
Minithumbup
Emma Wise
By:
Dec 13,2016
0 people found
this helpful
Emma was very intuitive and knowledgeable about the property we have now bought when showing my wife and I around at the beginning of the process and has been helpful with our enquiries thoughout the process. Chad was also helpful with keeping us upated in the final days before exchange....
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 13,2016
Minithumbup
Louis Byrne
By:
Dec 13,2016
0 people found
this helpful
I was so happy with them specially Louis Byrne. He was so helpful and about Emma she was so helpful as well in general my wife and I were so happy with them...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 13,2016
Minithumbup
Michael Sharp
Michael Sharp
By:
Dec 13,2016
0 people found
this helpful
Very pleased with this estate agents,efficient & bent over backwards to make sure the process of selling through to moving was a smooth experience. Would use again with a question of doubt. Thank you once again. Matt...
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Comment on agent fees
All good
Was this helpful? Yes
Dec 08,2016
Minithumbdown
By:
Dec 08,2016
0 people found
this helpful
This agency is a one big joke. We paid huge fees for the service that we don't get. All they do, they find you a landlord - that's it. I just rang them, because we already living in our property for 2 months and we still haven't received a contract. I contacted them to find out where is my contract and I've been informed that the landlord supposed to give it to us, and landlord is saying that she doesn't know anything about that. ONE BIG MESS. They are completely unorganised !...
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Was this helpful? Yes
Dec 07,2016
Minithumbdown
By:
Dec 07,2016
0 people found
this helpful
I was unhappy with the overall handling of my sale. There were some complications with the initial sale which were not communicated to me until 8 weeks after I accepted the offer. They property did sell quickly again after this however, I was not happy with the management of my chain or the communication from staff. The fees whilst competitive are still high and I didn't think that I received what I paid for....
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Comment on agent fees
Competitive / Non-Negotiable
Was this helpful? Yes
Dec 05,2016
Minithumbup
By:
Dec 05,2016
0 people found
this helpful
We recently rented our first flat and were so glad and happy that it was through Townends and Feisal, in particular. Renting a flat for the first time is daunting for any couple but, I feel, for us, its proved to be very easy & comfortable thanks to Feisal's help throughout the whole process. No matter how trivial or small the question we had, Feisal always had the time and advise for us. Any issue that we had was resolved very swiftly. We will be recommending Townends to anyone who is l...
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Was this helpful? Yes
Dec 05,2016
Minithumbup
Katie D'Imperio
Amie Squire
By:
Dec 05,2016
0 people found
this helpful
Both Katie and Aimee were straight talking and proactive in finding tenants for my property, it couldn't have gone better and would highly recommend using them to let your property. They had someone lined up to view the property before I had even signed the paperwork and put it on the market, really impressed....
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Comment on agent fees
Could always be less.
Was this helpful? Yes
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
Adeel offered me a tremendously good service. He was very proactive to find me a property that suited my requirements....
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Comment on agent fees
The fees are reasonable.
Was this helpful? Yes
Dec 02,2016
Minithumbup
Mohammad Islam
By:
Dec 02,2016
1 people found
this helpful
Mohammed does understand that tenant and landlord needs are different and he knows how to conduct this relationship to a successful business. From the tenant side, I`m pleased about the way he provided me support....
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Comment on agent fees
At last minute my rent went up and my contract changed. I didn`t like that some people at the Agent stated a clear position on the Landlord`s side, when they should be neutral. If it wasn`t for Mohammed and my urgency to move, I would have cancelled the business.
Was this helpful? Yes
Dec 01,2016
Minithumbup
Diane Armstrong
Colin Fosu
By:
Dec 01,2016
0 people found
this helpful
From the moment I walked in I knew that Diane and Colin would be the ones to find us the right tenants for our property. The quality service that we received was by far the best we have experienced when dealing with quite a number of other Estate Agents. Courteous and Professional, Diane and Colin made a lot of Extra effort to help keep a check on progress of the apartment before the Tenant actually moved in. Their service with a smile is truly appreciated and we look forward to continuing wi...
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Comment on agent fees
Extremely reasonable when compared to other agents we are using at the moment.
Was this helpful? Yes
Nov 28,2016
Minithumbup
Katie D'Imperio
Amie Squire
By:
Nov 28,2016
0 people found
this helpful
Townends provided a great service from start to finish. Katie was very professional and nothing seemed too much trouble, she kept me updated throughout the process . I would highly reccommend....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 28,2016
Minithumbup
Morgan Senior
By:
Nov 28,2016
0 people found
this helpful
Selling own flat and purchasing another property while taking care of two kids at the same time, it is a real challenge and can be quite stressful. Morgan from Ealing Broadway office was very helpful through all process, which hopefully will have happy end. :) We sell our flat and buy another property with Townends. Morgan is very professional, nice dzentelman with easy going approach to the business. He always reacts and responds to me quickly, kind of thing I expect from agent. He deals wit...
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Comment on agent fees
I did manage to negotiate the Agent's Fee, so very happy about that.
Was this helpful? Yes
Nov 27,2016
Minithumbup
Robert McPeake
By:
Nov 27,2016
0 people found
this helpful
It was a Very Good Experience dealing with the letting team Ealing Broadway Branch, specially with the Senior Coordinate Aaron Potter, who was very understanding with ours needs and very friendly and kind. We will highly recommend him to ours friend and we will contact him again in the future if we need it....
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Comment on agent fees
Excellent
Was this helpful? Yes
Nov 24,2016
Minithumbup
Katie D'Imperio
Amie Squire
By:
Nov 24,2016
0 people found
this helpful
I would like to thank Katie and Amie for their professionalism in dealing with us and in managing the letting of our property....
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Comment on agent fees
I think the agent's fees are comparable to other Estates Agents. However not sure the fully managed provides Value For Money. The Rent Demand fee seems high to me.
Was this helpful? Yes
Nov 24,2016
Minithumbdown
By:
Nov 24,2016
1 people found
this helpful
Disgusted with the service provided. Still awaiting problems to be resolved 8 months into the letting. Mould on walls, tiles falling off, cracks in ceiling. It's been a nightmare dealing with the staff to resolve anything,very rude. I hate living here now and won't be using Townsend to rent though again...
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Comment on agent fees
Extortion
Was this helpful? Yes
Nov 23,2016
Minithumbup
Emma Wise
By:
Nov 23,2016
0 people found
this helpful
Emma and Chad were so helpful during our recent property purchase. They were positive when tensions arose in the chain and proactive about chasing down the issues and reassuring other chain members in order to stop it from collapsing. The run up to exchange became even more strained as we had to exchange our sale ahead of our purchase. It was through our trust in them that we had the confidence to do this with the reassurance that our purchase would shortly follow, which it eventually did....
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Comment on agent fees
N/A (we were buyers)
Was this helpful? Yes
Nov 22,2016
Minithumbup
Adeel Hayat
By:
Nov 22,2016
0 people found
this helpful
Adeel ensured my experience with Townsend was one to remember excellent customer service shown before lettings negotiation was complete and also gave me exceptional after sale service. Honest courteous and has the gift of the gab to add to his brilliant sales approach. Thanks again Adeel for all your help and keep up the great customer service and hunger within the job role...
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Comment on agent fees
a lot compared to previous lettings fees
Was this helpful? Yes
Nov 22,2016
Minithumbup
Diane Armstrong
By:
Nov 22,2016
1 people found
this helpful
Diane is very efficient and made our application very smoothly and quickly. She helped us in many ways. I can't thank her enough....
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Comment on agent fees
Fees are fair.
Was this helpful? Yes
Nov 21,2016
Minithumbup
Robert McPeake
By:
Nov 21,2016
0 people found
this helpful
Robert is very professional and courteous. He treated my property like it was his own and helped me overcome last minute obstacles, effortlessly. He is a credit to your company and I would definitely recommend him to other prospective landlords....
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Comment on agent fees
The fees were fair.
Was this helpful? Yes
Nov 21,2016
Minithumbup
Morgan Senior
By:
Nov 21,2016
0 people found
this helpful
Morgan is a professional senior negotiator and we were really happy about his dealings with the vendors. As buyers, we felt supported and rightly advised through the process. He is obviously very passionate about his job and is a keen realtor....
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Comment on agent fees
We did not have to pay any fees as buyers.
Was this helpful? Yes
Nov 20,2016
Minithumbup
Robert McPeake
By:
Nov 20,2016
0 people found
this helpful
I approached Townends Ealing to find an accomodation to rent. Robert was extremely helpful in all the stages of my search, he managed to find a suitable studio for me in a very short time, arranged multiple viewings and helped me greatly in writing down the offer to the landlord. After the offer was accepted, he always promptly responded to my doubts and questions. He was greatly helpful, especially because this was my first flat-hunt in London. He never left me alone on this, and I have really ...
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Comment on agent fees
It is very difficult for me to accept the fact that I have to pay for the referencing on myself. Apart from this, fees were high but lower with respect to other agencies I visited.
Was this helpful? Yes
Nov 16,2016
Minithumbup
Daniella Rodrigues
By:
Nov 16,2016
0 people found
this helpful
Daniella was extremely helpful with out rental property search and helped us find and secure our ideal property. She was helpful and knowledgeable one all the required details and contactable on email as and when further questions popped up. All in all we were able to find and complete on our rental property with no fuss and with plenty of time to spare!...
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Comment on agent fees
Higher than others we have used in the past.
Was this helpful? Yes
Nov 15,2016
Minithumbdown
By:
Nov 15,2016
1 people found
this helpful
A disaster. Not recomendable at all. Avoid totally. They cheat a lot of people. Bunch of liars. Don't go...
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Was this helpful? Yes
Nov 09,2016
Minithumbup
By:
Nov 09,2016
0 people found
this helpful
Chris was excellent from start to finish on the sale of our flat. Very good advice on marketing and pricing. Then worked very hard once a buyer was found to keep the transaction on track when there were difficulties created by the buyer and their inefficient solicitors. Thank you!...
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Comment on agent fees
Fair - and they certainly earned them.
Was this helpful? Yes
Nov 08,2016
Minithumbup
Adeel Hayat
By:
Nov 08,2016
1 people found
this helpful
I'm very satisfied with the overall process of making an offer to completion. I found Adeel particularly helpful throughout the whole process and any queries I had were answered quickly and professionally. Thank you Adeel!!!...
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Was this helpful? Yes
Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
Sarah and Feisal have been fantastic in explaining to this first time London landlord all the steps required as well as doing a thorough job of finding us the right tenant profiles. I have found my experience working with them a pleasure and would happily recommend them as partner for prospective landlords....
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Comment on agent fees
Fees are in line with market and negotiable.
Was this helpful? Yes
By: Feisal Osmanie
Nov 09, 2016
View all comments (1)
Hi Robert, Thank you ever so much for the review and it has been a pleasure working with you. From the team in Northfields Townends! ...
Nov 05,2016
Minithumbup
By:
Nov 05,2016
0 people found
this helpful
Mr Feisal Osmanie did a great job in finding suitable tenants for my property. He is very professional and puts genuine time and effort into meeting clients requirements, clarifying any potential worries that may arise. It has been a pleasure working with Mr Osmanie and I highly recommend him....
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Was this helpful? Yes
Nov 04,2016
Minithumbup
Rominder Virdi
By:
Nov 04,2016
0 people found
this helpful
Rominder is a very polite and flexible person. She took us for viewings on the same day we step in the agency and helped us to negotiate the move in day with landlord. As a result, we finally found our home sweet home! So excited to move in! Thanks Rominder!...
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Comment on agent fees
For our budget it is quite high
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
715 22 960 85 493 14 387 7 97 27

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Awards won by Townends

Individual Branch Awards

Aldershot, GU11 1JX

Egham, TW20 9EJ

Englefield Green, TW20 0BY

Guildford, GU1 3JT

Staines, TW18 4AH

Sunbury-on-Thames, TW16 6SB

Twickenham, TW1 3SX

Whitton, TW2 6HT

Croydon, CR0 1QF

London, SE25 6EZ

London, SW15 1RT

London, SW16 1EQ

London, W13 9SB

London, W14 0HJ

London, W4 5TT

London, W5 2NP

Mitcham, CR4 2JD

Thornton Heath, CR7 8RY

London, SW18 4ES

Woking, GU21 6ET

London, SW19 6NW


Aldershot
130 Victoria Road, Aldershot GU11 1JX
(105)
Brook Green
240 Blythe Road, London W14 0HJ
(63)
Chiswick
440 Chiswick High Road, London W4 5TT
(164)
show all branches (21)
Croydon
83-85 High Street, Croydon CR0 1QF
(262)
Ealing
41 The Broadway, London W5 2NP
(162)
Earlsfield
364 Garratt Lane, London SW18 4ES
(65)
Egham
179 High Street, Egham TW20 9EJ
(162)
Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
(97)
Guildford
3-5 Epsom Road, Guildford GU1 3JT
(242)
Mitcham
201 London Road, Mitcham CR4 2JD
(41)
Northfields
140 - 142 Northfields Avenue, London W13 9SB
(173)
Putney
167 Putney High Street, London SW15 1RT
(138)
South Norwood
11 High Street, London SE25 6EZ
(131)
Southfields
255 - 257 Wimbledon Park Road, London SW19 6NW
(37)
Staines
142-144 High Street, Staines TW18 4AH
(108)
Streatham
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
(86)
Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
(293)
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
(37)
Twickenham
25 London Road, Twickenham TW1 3SX
(155)
Whitton
127-129 Percy Road, Whitton TW2 6HT
(55)
Woking
4 Commercial Way, Woking GU21 6ET
(150)


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