• Simon Bright
    Simon Bright
  • Robert Dawson
    Robert Dawson
  • Diane Armstrong
    Diane Armstrong
  • Katrina Johnson
    Katrina Johnson
  • Richard Bicknell
    Richard Bicknell
  • David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Andrejs Krutins
    Andrejs Krutins
  • Ravi Fatania
    Ravi Fatania
  • Sharon Sheehy
    Sharon Sheehy
  • Herrine Richards
    Herrine Richards
  • Emilio Ascione
    Emilio Ascione
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Louis Byrne
    Louis Byrne
  • Joanna Eden
    Joanna Eden
  • Claire Carpenter
    Claire Carpenter
  • James Kamara
    James Kamara
  • Mark Shepherd
    Mark Shepherd
  • Richard Evans
    Richard Evans
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Morgan Senior
    Morgan Senior
  • Kellie Harris
    Kellie Harris
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Properties for sale
Properties for rent
Jul 07,2016
Minithumbup
Katie D'Imperio
By:
Jul 07,2016
2 people found
this helpful
Katie is VERY professional. She has kept me up to date with properties which suited my needs. Great customer service...
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Jul 06,2016
Minithumbup
Katie D'Imperio
By:
Jul 06,2016
1 people found
this helpful
Katie was a great help with my recent move via Townends. Leaving it to the last minute and in a real state of flux on where to move to & what type of property (flat or house) she was really good at helping me be a little more decisive and ruling out the maybes based on my preferences. As a result I got the house I had earmarked a week or so earlier as ideal for me but had almost ruled out on price. All in all Katie was really professional and kept me in the loop well with all Comms & n...
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Comment on agent fees
Good
Was this helpful? Yes
Jul 06,2016
Minithumbup
Adeel Hayat
By:
Jul 06,2016
1 people found
this helpful
I found Adeel to be extremely helpful and knew my sense of urgency so took me to several properties that matched my needs in a short space of time. He kept in contact and was very professional the whole time. I would highly recommend Adeel when looking for a property and I'd like to thank him for his time....
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Was this helpful? Yes
Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
Millie was always helpful and polite. During viewings we were not expected to vacate our home. She showed prospective buyers around with consideration and respect. She was always quick to respond to questions, problems etc. I am very pleased we selected to sell through Townends....
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Comment on agent fees
1% seems quite good
Was this helpful? Yes
Jul 05,2016
Minithumbup
Darren Lowles
By:
Jul 05,2016
1 people found
this helpful
The team at Townends Croydon have been a huge help with regards to my girlfriend and I securing our first house together - especially with it being a house that we've loved from day one. So we can't thank them enough, with the team being there every step of the way. As first time buyers, it's been a big learning curve with ups and downs along the way, but I've found Townends to be on hand for any question / query we've had, being attentive to our requests for follow up visits and have found the...
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Comment on agent fees
N/A - no fees as was purchasing.
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
this helpful
I recently purchased a property through Townends. Giorgi was fantastic at handling all my enquiries with speed and patience, she came back on all my questions and was very knowledgeable of the market. I would recommend her and have complete confidence in her selling my house....
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Was this helpful? Yes
Jul 05,2016
Minithumbup
Andrejs Krutins
By:
Jul 05,2016
0 people found
this helpful
Very helpful and kept me up to date during the whole process. I was very happy with his overall performance and daily feedback....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 04,2016
Minithumbup
Diane Armstrong
Colin Fosu
By:
Jul 04,2016
0 people found
this helpful
Myself and my partner have been looking for a property to rent for ages. Every estate agent has been unhelpful to say the least until we contacted Townends. Diane has been extremely helpful throughout every stage. Friendly, professional and always happy to help. She listened to everything we wanted and made the experience extremely enjoyable. We were shown three properties by her colleague Colin who was also extremely helpful and professional and listened to everything we wanted. Thanks to the...
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Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
As a buyer of a property with Townends, Marc and Victoria were highly professional throughout and assisted in completing what proved to be a challenging purchase for reasons outside of Townends' control...
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Comment on agent fees
Not applicable
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Very helpful and friendly. Buying a property is a hectic and time consuming job on itself. Mr Stone made sure that the transaction went as smoothly as possible. I would highly recommend Townends to everyone....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
Just completed on a fairly difficult sale, Shelley and her team did a great job for us, their positive approach and hard work paid off, have already recommended them to a neighbour who is considering selling, thanks again, Chris...
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Jul 04,2016
Minithumbup
Claire Carpenter
By:
Jul 04,2016
1 people found
this helpful
We were very satisfied with the service we received. Claire was courteous and friendly and was able to answer all the questions we askes in an unflappable and constructive way....
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Was this helpful? Yes
Jul 04,2016
Minithumbup
By:
Jul 04,2016
2 people found
this helpful
A big thanks to Louis Devins, and Ollie McHugh for their professional and dedicated work in the sale and completion of our properties. Their friendly, honest, and helpful approach was second to none I would recommend the team at Egham Townsends branch to anyone who is looking to buy a house in Egham or the surrounding area. Townsends also appointed a case adviser (Darren) who would kept us updated on the sale and purchase. His information was extreamly helpful though out the process and woul...
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Comment on agent fees
Good fees very competitive
Was this helpful? Yes
Jul 01,2016
Minithumbup
By:
Jul 01,2016
1 people found
this helpful
Excellent service by both Louis and Ollie. Louis always remained on top of things, and chased the seller and solicitors when necessary to ensure the sale went through quickly and efficiently. Ollie was more than happy to arrange second and even third viewings of the property! Both of them were so helpful and really professional throughout. I really cannot thank you both enough for all of your help and support....
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Was this helpful? Yes
Jul 01,2016
Minithumbup
Katy Jeffery
By:
Jul 01,2016
0 people found
this helpful
Katy was very helpful when looking for accommodation. She's friendly but professional. Thanks to Emma we have a lovely apartment which is great location wise and affordable....
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Was this helpful? Yes
Jun 30,2016
Minithumbup
Robert McPeake
Robert McPeake
By:
Jun 30,2016
0 people found
this helpful
best letting agency so far.... thanks robert and your team for everything.... we are very happy about the new property.... best regards .... silviu dimitriu...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 30,2016
Minithumbup
By:
Jun 30,2016
2 people found
this helpful
Townends made selling my property so easy. As soon as I met Louis at the valuation stage, he made me feel confident and that he would have no trouble finding a buyer. Two days later and I'd accepted an offer I was really happy with. Louis kept me informed through the entire process, was incredibly professional and made everything straight forward from beginning to end. Can't recommend Louis and Townends enough....
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Comment on agent fees
Townends really wanted my business and were confident they could deal with the sale quickly and easily. The fee reflected this.
Was this helpful? Yes
Jun 29,2016
Minithumbup
By:
Jun 29,2016
0 people found
this helpful
Great team. Within one day they helped us to view the property, make a successful offer and begin paperwork. We were kept informed throughout the negations and were not messed around...
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Comment on agent fees
fees - ‚£480 more expensive than Belfast, but thats London!
Was this helpful? Yes
Jun 29,2016
Minithumbup
By:
Jun 29,2016
0 people found
this helpful
Both Aaron and Chris acted as a team and in an extremely professional way that concluded in a fast and successful agreement. They met my highest expectations!...
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Jun 27,2016
Minithumbup
Robert McPeake
By:
Jun 27,2016
0 people found
this helpful
Robert was very professional in the whole letting process, from the intro meeting to the signing of the tenancy agreement....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 24,2016
Minithumbup
Victor Abdulai
By:
Jun 24,2016
0 people found
this helpful
A huge, huge thank you to both consultants at Thornton Health branch Victor and Al. Al who arrange a mortgage for me and set the ball rolling keeping me updated with properties and at viewing giving me an honest view of the property. Victor who I call regularly to see if any properties are in my price range. Thanks for doing such an excellent job on purchase. You delivered a formidable price and helped me to secure good flat in a good location. Well done! TEAM and thanks for all your help keep ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 24,2016
Minithumbup
Morgan Senior
By:
Jun 24,2016
0 people found
this helpful
Morgan has just sold my flat in two weeks and has been a pleasure to deal with, very helpful and professional. He has made the whole process smoother than expected. Thanks Morgan!...
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Was this helpful? Yes
Jun 24,2016
Minithumbup
Katy Jeffery
By:
Jun 24,2016
0 people found
this helpful
Katy was very helpful and responsive and fully understood our requirements. She was great to work with and I would definitely recommend Katy and Townends...
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Was this helpful? Yes
Jun 23,2016
Minithumbup
Richard Evans
By:
Jun 23,2016
0 people found
this helpful
Very friendly, knowledgeable and professional, interested in our priorities as buyers and took a very non pressurized approach to selling the property we bought....
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Comment on agent fees
N/A
Was this helpful? Yes
Jun 22,2016
Minithumbup
Rebecca Whitethread
By:
Jun 22,2016
0 people found
this helpful
Rebecca was very proactive in sourcing a tenant for my property. She kept us informed of progress throughout the process and dealt efficiently with the new tenant arrival and all of the associated paperwork. Overall a very smooth process. Highly recommended....
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Comment on agent fees
Agent fees are competitive
Was this helpful? Yes
Jun 22,2016
Minithumbup
By:
Jun 22,2016
0 people found
this helpful
We're renting a flat through Townends, and their treatment of us has been excellent. From our initial enquiry through to our signature on the contracts both Taylor and Jenna have been quick to respond to emails etc., accommodating of our requests, and highly professional throughout....
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Was this helpful? Yes
Jun 22,2016
Minithumbup
Richard Bicknell
By:
Jun 22,2016
0 people found
this helpful
Had a fabulous experience from Townends and especially from Richard. They understood my quite complex circumstances and were there for me throughout the whole process, allowing me to get a beautiful flat. Even once I was renting I came across a few difficulties regarding my housing benefit and they were there for me and very helpful in sorting everything out and being empathetic to my circumstances. Thankfully now it has all been resolved and i continue to live in my dream flat, made possible by...
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Comment on agent fees
Very good, was more than unexpected but he was able to help me make a few cuts because of my circumstances which made renting this flat possible.
Was this helpful? Yes
Jun 22,2016
Minithumbup
Rebecca Whitethread
By:
Jun 22,2016
0 people found
this helpful
This is our first experience letting a property and Rebecca and the team have made our whole experience very smooth. Rebecca has been very efficient in all our interactions and we let our property really quickly to good tenants for which we are grateful for! We have no qualms recommending the team....
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Comment on agent fees
At first the fees and how they're structured seemed duanting but Townends were very upfront about them in their documentation which is good. Personally we have benefitted from reduced fees for certain items and are very happy with the service we are receiving so no complaints.
Was this helpful? Yes
Jun 21,2016
Minithumbup
Rebecca Whitethread
Emma Durcan
By:
Jun 21,2016
0 people found
this helpful
Rebecca, Hayley, Emma and her team had been really very helpful and have served to the purpose of my conveniency at all times. With Townends we are much satisfied, who have made requirement extremely easier than we thought. From our search for home to settling into one!...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 21,2016
Minithumbup
Rebecca Whitethread
By:
Jun 21,2016
0 people found
this helpful
Rebecca Amazingly proactive professional & super helpful. I am so glad got in touch with proper agent and agency! Cheers Townends!!!...
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Comment on agent fees
Agent fees was ' slightly' on higher side! But none the less deserves what professional guidance & service I receive from Rebecca! Afterall all good things comes with a tag!
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
706 22 937 78 483 13 384 7 97 26

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Awards won by Townends

Individual Branch Awards

Aldershot, GU11 1JX

Egham, TW20 9EJ

Englefield Green, TW20 0BY

Guildford, GU1 3JT

Staines, TW18 4AH

Sunbury-on-Thames, TW16 6SB

Twickenham, TW1 3SX

Whitton, TW2 6HT

Croydon, CR0 1QF

London, SE25 6EZ

London, SW15 1RT

London, SW16 1EQ

London, W13 9SB

London, W14 0HJ

London, W4 5TT

London, W5 2NP

Mitcham, CR4 2JD

Thornton Heath, CR7 8RY

London, SW18 4ES

Woking, GU21 6ET

London, SW19 6NW

Firm rankings



Aldershot
130 Victoria Road, Aldershot GU11 1JX
(101)
Brook Green
240 Blythe Road, London W14 0HJ
(61)
Chiswick
440 Chiswick High Road, London W4 5TT
(163)
show all branches (21)
Croydon
83-85 High Street, Croydon CR0 1QF
(261)
Ealing
41 The Broadway, London W5 2NP
(152)
Earlsfield
364 Garratt Lane, London SW18 4ES
(65)
Egham
179 High Street, Egham TW20 9EJ
(162)
Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
(91)
Guildford
3-5 Epsom Road, Guildford GU1 3JT
(239)
Mitcham
201 London Road, Mitcham CR4 2JD
(39)
Northfields
140 - 142 Northfields Avenue, London W13 9SB
(165)
Putney
167 Putney High Street, London SW15 1RT
(136)
South Norwood
11 High Street, London SE25 6EZ
(130)
Southfields
255 - 257 Wimbledon Park Road, London SW19 6NW
(37)
Staines
142-144 High Street, Staines TW18 4AH
(106)
Streatham
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
(86)
Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
(287)
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
(36)
Twickenham
25 London Road, Twickenham TW1 3SX
(155)
Whitton
127-129 Percy Road, Whitton TW2 6HT
(55)
Woking
4 Commercial Way, Woking GU21 6ET
(145)

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