• Simon Bright
    Simon Bright
  • Diane Armstrong
    Diane Armstrong
  • Katrina Johnson
    Katrina Johnson
  • Richard Bicknell
    Richard Bicknell
  • David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Andrejs Krutins
    Andrejs Krutins
  • Ravi Fatania
    Ravi Fatania
  • Sharon Sheehy
    Sharon Sheehy
  • Herrine Richards
    Herrine Richards
  • Emilio Ascione
    Emilio Ascione
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Louis Byrne
    Louis Byrne
  • Edward Pink
    Edward Pink
  • Joanna Eden
    Joanna Eden
  • James Kamara
    James Kamara
  • Mark Shepherd
    Mark Shepherd
  • Richard Evans
    Richard Evans
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Kellie Harris
    Kellie Harris
  • Joseph Lynch
    Joseph Lynch
  • Charles Nicholls
    Charles Nicholls
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
 
townends.co.uk Properties for sale
Properties for rent
Aug 18,2016
Minithumbup
By: 'Riley'
Aug 18,2016
2 people found
this helpful
Very helpful throughout our purchase. Would recommend highly. Would definitely use them when we come to sell the property on....
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Was this helpful? Yes
Aug 17,2016
Minithumbup
Darren Lowles
By: 'sarah'
Aug 17,2016
0 people found
this helpful
Townends were professional, friendly and efficient in our dealings with them. They were realistic and kept us informed about what was happening. Due to personal circumstances we did not sell our home but when we are in a better position we will go back to Townends. They worked hard to market our house and were committed to getting us, as their customers the best deal possible....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Aug 17,2016
Minithumbup
Daniel Beresford
Mark Shepherd
By: 'Blake'
Aug 17,2016
3 people found
this helpful
The agents in Englefield green where quick, responsive and helpful throughout the purchase. They kept me informed of all updates without adding too much pressure to the purchase....
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Was this helpful? Yes
By: Daniel
Aug 31, 2016
View all comments (1)
I'm glad we could be of help Blake, I hope you are enjoying your new place! ...
Aug 17,2016
Minithumbup
Daniel Beresford
By: 'JB Property Ltd'
Aug 17,2016
3 people found
this helpful
In the market for a good rental property and Dan was very helpful and knowledgeable . He new and could answer all my questions and was very professional. Overall 5* and would go back to them in the future....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Daniel
Aug 31, 2016
View all comments (1)
Thanks for your feedback! I'm glad the sale went though smoothly and look forward to working with you in the future. ...
Aug 17,2016
Minithumbup
Alexandra Crocker
By: 'Ben1234'
Aug 17,2016
0 people found
this helpful
I moved into a property through the Earlsfield office and they went out of their way to make sure that I was happy with Alexandra and Ivan both making sure that everything was done in ready for me....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 17,2016
Minithumbup
Daniel Beresford
By: 'Rebecca'
Aug 17,2016
3 people found
this helpful
Great property and area knowledge! My partner and I thought that Daniel was extremely approachable and was always available when we needed him, he showed passion for the properties and had extensive knowledge of the surrounding areas....
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By: Daniel
Aug 31, 2016
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Thank you! ...
Aug 17,2016
Minithumbup
Katie D'Imperio
By: 'MJoyce'
Aug 17,2016
0 people found
this helpful
So impressed with Katie. She was extremely helpful and efficient from the onset. All correspondence was easy and she always worked to suit my needs. She is a complete professional who I would highly recommend and would happily work with again in the future. Thank you for making the process so easy Katie....
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Comment on agent fees
Competitive
Was this helpful? Yes
Aug 17,2016
Minithumbup
Diane Armstrong
By: 'cc'
Aug 17,2016
0 people found
this helpful
I asked Diane to rent my property and from the word go she has been very efficient and prompt, exceeds my expectations and had a tennant in sooner that I thought aswell. Would definitely recommend....
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Was this helpful? Yes
Aug 16,2016
Minithumbup
Mark Shepherd
By: 'Ian H'
Aug 16,2016
2 people found
this helpful
Mark was very helpful, finding us a purchaser on the same day we instructed - which - given this was a probate sale had added difficulty. In fact that sale fell through and Mark quickly came up with another prospective purchaser who ended up buying the property. He also negotiated the way through a gazundering attempt further down the chain that could have led to a collapse. But it didn't - and it resolved within a day. So thanks !!...
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Comment on agent fees
Fair
Was this helpful? Yes
By: Mark Shepherd
Aug 31, 2016
View all comments (1)
Thank you Ian for you review, we got there in the end so glad you are happy with the service we provided ...
Aug 15,2016
Minithumbup
Sam Fard-Manesh
Sam Fard-Manesh
By: 'M.J'
Aug 15,2016
1 people found
this helpful
Sam was very helpful and pleasant to do business with. Very smooth tenancy and he helped with all the bits which I wasn't sure about. Highly recommend him if you're looking to rent in Chiswick. M...
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Comment on agent fees
Happy with fees.
Was this helpful? Yes
Aug 15,2016
Minithumbup
Sam Fard-Manesh
By: 'ASTR'
Aug 15,2016
2 people found
this helpful
First time renting in UK and with having Sam and my own relocation agent everything went through fine and with no problem. We only stay in our new home for 3-4 nights a months but still very much like it....
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Comment on agent fees
GOOD
Was this helpful? Yes
Aug 15,2016
Minithumbup
Robert McPeake
By: 'SKY'
Aug 15,2016
0 people found
this helpful
Great front-office team at Ealing branch. Efficient and accommodating. Keeps us informed of progress regularly with viewing / letting progress....
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Comment on agent fees
Competitive for new clients; exisitng landlords however should check their rates compared to market rates.
Was this helpful? Yes
Aug 12,2016
Minithumbup
By: 'Ltals'
Aug 12,2016
1 people found
this helpful
We have dealt with many agents in our search and Morgan was exceptional in the advice and opportunities he suggested for the properties we viewed. Morgan helped us to this short term and long term about our purchase and what we can do to increase its value. We didn't feel rushed nor pressured during our viewing and he was very polite. Absolutely exceptional in his approach....
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Was this helpful? Yes
Aug 12,2016
Minithumbup
By: 'Jose07'
Aug 12,2016
0 people found
this helpful
Kathleen is Friendly, bubbly, professional manner whilst providing efficient and effective service in managing to close deal asap. Highly recomended!...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 12,2016
Minithumbup
By: 'FirstPort'
Aug 12,2016
0 people found
this helpful
As the manager of a property management company myself we find varying standards in agencies that we work with . I was pleased to find the staff at this branch of Townends were very professional and helpful when it came to assisting us to sell one of our clients property. I can honestly say they went the extra mile when it mattered . Please note , I am one of the first to complain when it comes to poor service or sloppyness and when a company complies to the principles of ARLA and is as hard wo...
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Comment on agent fees
good
Was this helpful? Yes
Aug 12,2016
Minithumbup
Tom Fitzpatrick
By: 'Mrs C'
Aug 12,2016
0 people found
this helpful
It took me 11 months to sell my flat so it was not an easy or stress free process but ultimately it all went well. Tom and Dominic were very attentive, kept me informed and Dominic particularly was proactive in moving things forward for me....
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Comment on agent fees
The fees were reasonable.
Was this helpful? Yes
Aug 12,2016
Minithumbup
Sam Fard-Manesh
By: 'Edward Hodge'
Aug 12,2016
1 people found
this helpful
Dear Sam, I just want to thank you for your help with all the check-out advice you gave me. I really do appreciate it and I thank you for taking the time to help me! Although I will be temporary working abroad for my employer from November, I will however be returning at which point I'd need to rent again. Thanks to good, honest and helpful people like yourself it would make it a pleasure for me to use Townends again. Thank you again Kind regards, Edward Hodge...
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Comment on agent fees
Fees are very reasonable
Was this helpful? Yes
Aug 12,2016
Minithumbup
By: 'Amy'
Aug 12,2016
0 people found
this helpful
Cody was extremely helpful and friendly - she (along with Matt) helped us find the perfect property for us in just 3 days! She has been easy to contact and responds very swiftly to emails and phone calls....
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Was this helpful? Yes
Aug 12,2016
Minithumbdown
Robert McPeake
By: 'Janek'
Aug 12,2016
0 people found
this helpful
We were almost left on the street. I would recommend avoiding this agency that has an amount of liars working within the company, however most of London estate agents are the same. Me and 3 of my friends were about to rent their property. We had put an offer on the property which was accepted. They were dealing with us for about a week and a half and everything was going smoothly, we also signed a pre-contract. We passed the referencing and were instructed on how much we had to pay to move in. ...
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Comment on agent fees
They were overpriced.
Was this helpful? Yes
Aug 11,2016
Minithumbup
By: 'Harry'
Aug 11,2016
0 people found
this helpful
I thought being new to the area finding a new property to rent would be a difficult transition but Zack made this a very smooth and quick process and can't stress enough how helpful he was, he was extremely genuine and up front and would give honest input not just push sales....
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Comment on agent fees
Very good
Was this helpful? Yes
Aug 11,2016
Minithumbup
By: 'Bev and Keith Thomson'
Aug 11,2016
0 people found
this helpful
Alex has been hands on and responsive throughout our sale even when sales support were involved Alex was there the entire journey. Could not ask for any better service....
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Comment on agent fees
Very good rates, willing to negotiate
Was this helpful? Yes
Aug 11,2016
Minithumbup
By: 'Claire'
Aug 11,2016
1 people found
this helpful
Being a first time buyer to the sales market, I was quite apprehensive about the process and wanted to ensure that I found the right agent that would guide me accordingly to purchase my dream home. I would like to commend Alex Jones in helping me throughout my property search and taking away the negativity that can be associated with estate agents. Alex was a breath of fresh air, professional and knowledgeable during our correspondence. If I had any queries in relation to the sales process or ab...
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Was this helpful? Yes
Aug 11,2016
Minithumbup
By: 'Unhappy Customer'
Aug 11,2016
1 people found
this helpful
Beware and read the reviews on facebook looks like they have been filtered on here. My mother has been through a year of hell with Townends, a long list of things wrong with the property, constantly reporting and having nothing done. They convinced the landlord to end her tenancy because of the amount of complaints she had to make, and now they are trying to withhold deposit moneys on things that had been reported as not working and that the landlord himself had agreed to replace!! Trying to con...
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Comment on agent fees
Worse fees in the market, Will charge you for everything.
Was this helpful? Yes
Aug 09,2016
Minithumbup
By: 'AGNIESZKA'
Aug 09,2016
0 people found
this helpful
Alex was great so was David. We relay liked working with them. Always polite and enthusiastic.We have known Alex before (he was showing us houses year before) he was always of informations about houses. Thank you...
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Comment on agent fees
Was ok. Better then Bridges and Romans.
Was this helpful? Yes
Aug 08,2016
Minithumbup
By: 'SJ'
Aug 08,2016
1 people found
this helpful
From viewing to buying property, Our Sales rep and their team are always kind and helpful. We are really happy to choose Townends. Of couse we will recommend my friend this agency. Thank you so much and all the best....
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Was this helpful? Yes
Aug 08,2016
Minithumbup
Katie D'Imperio
By: 'A. Ojo'
Aug 08,2016
0 people found
this helpful
Katie, was exceptional in understanding the problem and went around in ensuring it was promptly addressed and in so doing meeting and exceeding all my expectation in securing the perfect property. Very simply, Katie is an asset....
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Was this helpful? Yes
Aug 08,2016
Minithumbup
By: 'Jean'
Aug 08,2016
0 people found
this helpful
All staff were very helpful and considerate. The sale of our property went through quickly, putting us in a good position to purchase the property we wanted. The purchase did take longer than expected but Townends kept us well informed and did everything they could to help us complete the process....
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Comment on agent fees
Very fair.
Was this helpful? Yes
Aug 04,2016
Minithumbup
By: 'Shah'
Aug 04,2016
0 people found
this helpful
I am very impressed with the lettings service provided by Taylor/Jenna. They were both very helpful and always updated me with any potential problems. I was wary of any estate agent but I was happy to be proved wrong!...
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Was this helpful? Yes
Aug 04,2016
Minithumbup
By: 'Mark'
Aug 04,2016
0 people found
this helpful
Zack is one the best agents I've had the pleasure of dealing with. He was friendly and explained everything extremely well. I would not hesitate to use Zack again in the future and highly recommend him to anyone in the Woking area....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 04,2016
Minithumbup
Sam Fard-Manesh
By: 'Damien.'
Aug 04,2016
1 people found
this helpful
Sam was extremely professional and helpful. Always on time for viewings and always prompt in response. Having delt with other agents Sam's performance was standout....
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Comment on agent fees
The agents fees are very high.
Was this helpful? Yes

ARLA TPOS My deposits scheme


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
719 23 969 88 501 14 390 7 97 27

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 2:25 PM 21/11/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:25 PM 21/11/2017 by allAgents

Awards won by Townends

Individual Branch Awards

London, W13 9SB

Englefield Green, TW20 0BY

Egham, TW20 9EJ

Sunbury-on-Thames, TW16 6SB

London, SE25 6EZ

Guildford, GU1 3JT

Aldershot, GU11 1JX

Staines, TW18 4AH

Twickenham, TW1 3SX

Whitton, TW2 6HT

Croydon, CR0 1QF

London, SW15 1RT

London, SW16 1EQ

London, W14 0HJ

London, W4 5TT

London, W5 2NP

Mitcham, CR4 2JD

Thornton Heath, CR7 8RY

London, SW18 4ES

Woking, GU21 6ET


Aldershot
130 Victoria Road, Aldershot GU11 1JX
(110)
Brook Green
240 Blythe Road, London W14 0HJ
(64)
Chiswick
440 Chiswick High Road, London W4 5TT
(164)
show all branches (20)
Croydon
83-85 High Street, Croydon CR0 1QF
(262)
Ealing
41 The Broadway, London W5 2NP
(168)
Earlsfield
364 Garratt Lane, London SW18 4ES
(65)
Egham
179 High Street, Egham TW20 9EJ
(163)
Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
(101)
Guildford
3-5 Epsom Road, Guildford GU1 3JT
(242)
Mitcham
201 London Road, Mitcham CR4 2JD
(43)
Northfields
140 - 142 Northfields Avenue, London W13 9SB
(173)
Putney
167 Putney High Street, London SW15 1RT
(138)
South Norwood
11 High Street, London SE25 6EZ
(134)
Staines
142-144 High Street, Staines TW18 4AH
(111)
Streatham
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
(88)
Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
(293)
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
(37)
Twickenham
25 London Road, Twickenham TW1 3SX
(156)
Whitton
127-129 Percy Road, Whitton TW2 6HT
(55)
Woking
4 Commercial Way, Woking GU21 6ET
(150)


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