• Simon Bright
    Simon Bright
  • Robert Dawson
    Robert Dawson
  • Diane Armstrong
    Diane Armstrong
  • Katrina Johnson
    Katrina Johnson
  • Richard Bicknell
    Richard Bicknell
  • David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Andrejs Krutins
    Andrejs Krutins
  • Ravi Fatania
    Ravi Fatania
  • Sharon Sheehy
    Sharon Sheehy
  • Herrine Richards
    Herrine Richards
  • Emilio Ascione
    Emilio Ascione
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Louis Byrne
    Louis Byrne
  • Joanna Eden
    Joanna Eden
  • Claire Carpenter
    Claire Carpenter
  • James Kamara
    James Kamara
  • Mark Shepherd
    Mark Shepherd
  • Richard Evans
    Richard Evans
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Morgan Senior
    Morgan Senior
  • Kellie Harris
    Kellie Harris
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
 
Properties for sale
Properties for rent
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
I was really pleased with the service I received from Taylor. He proactively listened to my clients requirements and found several properties for us to choose from, He was conversant with the area resources and gave a comprehensive account of the service and resources within the property and surrounding area. I was impressed with his presentation, professionalism and interpersonal skills. I have already recommended him to other professionals. Many thanks...
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Aug 20,2016
Minithumbup
Daniella Rodrigues
By:
Aug 20,2016
0 people found
this helpful
Bearing in mind that myself and none of the other tenants were around to discuss in person, the whole contract was completed over the phone and via email. Nevertheless, the whole process was efficient and stress free. Both Daniella and Eve were extremely helpful, quick to respond and organised which helped me secure a house for the duration of my Masters degree at very short notice....
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Jul 22,2016
Minithumbup
Mohammad Islam
Colin Fosu
By:
Jul 22,2016
1 people found
this helpful
As I had never rented a property before I was a little anxious about the whole process. After arranging a viewing with Mohammed I soon realised that I had nothing to be anxious about. Everything was explained to me and there was no such thing as a stupid question. I also liaised with Colin again very professional and easy to talk to. Very very pleased with the service provided....
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Jul 07,2016
Minithumbup
Katie D'Imperio
By:
Jul 07,2016
2 people found
this helpful
Katie is VERY professional. She has kept me up to date with properties which suited my needs. Great customer service...
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Mar 17,2016
Minithumbup
Katie D'Imperio
By:
Mar 17,2016
3 people found
this helpful
Katie was great to work with; nothing seemed a problem for her; great customer her; less positive experience with Jenna - when I called to express upset about service received from their contractor I felt that she wasn't listening to all my concerns but talked over me; however she called next day to update and offer solution so well done for that Overall good service...
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Comment on agent fees
Far too expensive !!!
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Feb 17,2016
Minithumbup
By:
Feb 17,2016
0 people found
this helpful
I had three viewing with Hish and he was so helpful and patient. The overall experience was a positive one....
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Feb 04,2016
Minithumbdown
Katie D'Imperio
Katie D'Imperio
By:
Feb 04,2016
0 people found
this helpful
Katie was incredibly efficient and listened to exactly what requirements we had. She was knowledgeable of the local area and gave us a good tour of 2x properties. I liked her style and her cheerful attitude and would rate her highly....
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Dec 07,2015
Minithumbup
By:
Dec 07,2015
0 people found
this helpful
I visited Townends Sunbury to look for a property to rent in the local area, Taylor was my first point of contact and he was absolutely lovely, very friendly and very helpful in my search. Unfortunately there was nothing on the market which suited my needs but i would definitely recommend using them again....
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Aug 07,2015
Minithumbup
By:
Aug 07,2015
1 people found
this helpful
staffs very efficient and friendly.They made many diligences and contacts to satisfy the customer.They had always been very good homes....
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Jul 30,2015
Minithumbup
By:
Jul 30,2015
1 people found
this helpful
Taylor has been friendly and helpful throughout the entire letting process, he is always on hand to offer any assistance I have required. i am very happy with service that I have received from Taylor and in fact all of the staff members that i have dealt with from Townends Sunbury Branch and would highly recommend them....
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Comment on agent fees
i would have liked to have kept the monthly rent at the listing price.
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Jul 29,2015
Minithumbup
Sharon Sheehy
By:
Jul 29,2015
0 people found
this helpful
When I first visited your agency in Whitton I was welcomed by Faye and Sharon in a very professional manner. Faye went through considerable effort to show me what she had on her books to meet with our budget which was not too high. She arranged to take us to the property but we were unable to make it . She immediately made another appointment for us with Dominic who showed us around the property and was very helpful with the information we required. In these last few days we visited several est...
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Comment on agent fees
I did find the fees a little high for my budget but reasonable for the flat in question.
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Jul 19,2015
Minithumbup
Kellie Harris
By:
Jul 19,2015
0 people found
this helpful
We would really like to recommend your agent Kellie Harrison for her very quick actions to organise the viewing and further procedures. She has done everything to help us to find a suitable house for what we are really appreciate. She was also available for us at any time. We wish you more as good agents as Kellie. Thanks a lot!...
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Jul 10,2015
Minithumbup
By:
Jul 10,2015
0 people found
this helpful
Faye Stone showed me three properties. I did not take any of them but what I found different about her is that she kept in weekly contact to try to find me a property - in contrast to other agents, some of whom never returned calls, or said they would arrange a viewing and then I never heard from them again!...
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Jun 30,2015
Minithumbup
By:
Jun 30,2015
1 people found
this helpful
Taylor was an absolute pleasure to meet , he's a very knowledgeable young man who definitely listens to your needs ! He's gone way beyond our expectations and his professionalism has been outstanding . He has understood our needs and I can positively recommend him in the future !...
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Jun 25,2015
Minithumbup
By:
Jun 25,2015
0 people found
this helpful
My Son has lived in Chiswick for the last eight years since college so we have had numerous experiences with varied estate agents in this area but Townends are one of the best Since seeing a property and agreeing the terms I must say I have found dealing with James Atlee has been superb. He is extremely courteous and efficient keeping us completely informed with every stage of the tenancy. I am now in the process of looking to purchase a property when this tenancy ends and I will have no hesita...
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Jun 18,2015
Minithumbup
By:
Jun 18,2015
3 people found
this helpful
Taylor was thoroughly professional and focused on our requirements. Communication which we considered essential was excellent with Taylor adding a unique special quality in this key area. Townends are a thoroughly professional company who are quite rightly building a reputation for customer focused excellence. I would highly recommend them and Taylor in particular....
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Jun 15,2015
Minithumbup
By:
Jun 15,2015
3 people found
this helpful
Taylor was knowledgeable, very helpful and constructive throughout the viewing process. He was well presented, easy-going and approachable. He maintained a high level of professionalism and secured my property efficiently and without any hassle. I would have no problem in recommending him to other prospective tenants....
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Jun 14,2015
Minithumbup
By:
Jun 14,2015
1 people found
this helpful
I was really impressed by the service I received from Faye at Townends. She took time over each property we looked at and also explaining how all the finances were allocated so that I knew where my money was going. We were on a number of estate agency books but Faye's enthusiasm and support helped me to to find the perfect property...
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Jun 09,2015
Minithumbup
By:
Jun 09,2015
2 people found
this helpful
Taylor was an absolute pleasure to deal with. Very professional and extremely helpful. He assisted us with any questions we had with regards to tenancy. A highly experienced sales agent who had extensive knowledge on the property market....
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May 22,2015
Minithumbup
By:
May 22,2015
0 people found
this helpful
Charles was extremely professional and approachable as an agent. He knew all the answers to our questions and was very helpful with regards to the local area. When approaching making an offer on a flat he talked us through the options. He then went through the paperwork in his own time showing commitment to the job....
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May 18,2015
Minithumbup
Diane Armstrong
By:
May 18,2015
1 people found
this helpful
Both Diane and Simon were professional honest and extremely helpful. Diane finalised everything swiftly and kept me informed of progress all the way through the process. Thanks to both of them me my partner and the 4 children can look forward to moving into our new home....
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Comment on agent fees
I found the administration fee very high compared to other agencies but I know they have secured a fabulous home for me so maybe you get what you pay for.
Was this helpful? Yes
May 07,2015
Minithumbup
By:
May 07,2015
0 people found
this helpful
Charles has been really helpful throughout the process, every time we have needed something or called the office he has returned the call on the same day. I know from experience that is a big ask for a lot of agents so the little things do make a difference! He's been friendly at all times. Only very briefly dealt with one other member of staff, Charlie, who took a message but that clearly got passed on in good time. Can't complain at all - ask me again after we've moved in and I'll be happy to ...
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Comment on agent fees
Nothing negative about this specific agent, just agency fee's on the whole leave a lot of questions - main point is with admin fees which equate to about half a months rent this should encompass reference fees or at least have a breakdown provided of what the admin is.
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Apr 27,2015
Minithumbup
By:
Apr 27,2015
0 people found
this helpful
I have been asked to write this review by the agents which I am happy to do. The person dealing with me, Alex, was very helpful and punctual and the transaction progressed smoothly. In as much as such matters are dealt with routinely by agents, the service was fine and as good as one can reasonably expect....
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Apr 20,2015
Minithumbup
By:
Apr 20,2015
0 people found
this helpful
Taylor was very helpful and drove us to three properties in the Sunbury/Upper Halliford areas. We were new arrivals to the UK so he explained to us how lettings works. He is very friendly and easy to contact....
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Comment on agent fees
The letting fees were extremely expensive (over 800 pounds) compared to most other real estate agents where the letting fees averaged around 300 pounds. I'm not sure what we would have got for an extra 500 pounds but it would have probably just gone straight into the Townends CEO's pocket. Be great if they get rid of letting fees soon like they have done in Scotland.
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Apr 10,2015
Minithumbup
By:
Apr 10,2015
0 people found
this helpful
Faye met us at the property, having made the arrangements that morning, and discussed options with us, She was knowledgeable and helpful about the flat. She also helped by escorting my wife and I to he High Street, and filled us in on some local information, did further research and contacted us with the results the same day. Since our appointment she has been in contact and we are pleased to have someone so helpful to us....
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Apr 08,2015
Minithumbup
By:
Apr 08,2015
0 people found
this helpful
Vinnie was very helpful when we were looking to rent in the Southfields area. I would recommend Townends....
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Mar 31,2015
Minithumbup
By:
Mar 31,2015
0 people found
this helpful
Megan is helpful and always happy to answer our questions and is a pleasure to deal with. Happy prospective tenant :)...
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Comment on agent fees
Happy to pay fees but would recommend re-evaluating to stay competitive
Was this helpful? Yes
Mar 18,2015
Minithumbup
Emilio Ascione
By:
Mar 18,2015
1 people found
this helpful
Superb customer service from this branch and always willing to accommodate. They showed us properties that matched our requirements and appointments were organised promptly and our agent arrived in good time. A good standard of properties too. All round SUPERB!...
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Mar 16,2015
Minithumbup
Morgan Senior
By:
Mar 16,2015
0 people found
this helpful
Communication was excellent. Morgan actually listened to our requirements and didn't mess around trying to show us places that would obviously be unsuitable like most estate agents I have had to deal with. He was genuine and I trusted his decisions and input. Just a shame things didn't end up working out...
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Mar 16,2015
Minithumbup
Morgan Senior
By:
Mar 16,2015
0 people found
this helpful
Both Jean-Claude and Morgan are very kind and helpful when dealing with our property search. We recommend this agency as they are very attentive and show interest in fulfilling customers' needs....
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
712 22 943 81 484 13 385 7 97 27

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Awards won by Townends

Individual Branch Awards

Aldershot, GU11 1JX

Egham, TW20 9EJ

Englefield Green, TW20 0BY

Guildford, GU1 3JT

Staines, TW18 4AH

Sunbury-on-Thames, TW16 6SB

Twickenham, TW1 3SX

Whitton, TW2 6HT

Croydon, CR0 1QF

London, SE25 6EZ

London, SW15 1RT

London, SW16 1EQ

London, W13 9SB

London, W14 0HJ

London, W4 5TT

London, W5 2NP

Mitcham, CR4 2JD

Thornton Heath, CR7 8RY

London, SW18 4ES

Woking, GU21 6ET

London, SW19 6NW


Aldershot
130 Victoria Road, Aldershot GU11 1JX
(103)
Brook Green
240 Blythe Road, London W14 0HJ
(61)
Chiswick
440 Chiswick High Road, London W4 5TT
(164)
show all branches (21)
Croydon
83-85 High Street, Croydon CR0 1QF
(262)
Ealing
41 The Broadway, London W5 2NP
(156)
Earlsfield
364 Garratt Lane, London SW18 4ES
(65)
Egham
179 High Street, Egham TW20 9EJ
(162)
Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
(91)
Guildford
3-5 Epsom Road, Guildford GU1 3JT
(239)
Mitcham
201 London Road, Mitcham CR4 2JD
(39)
Northfields
140 - 142 Northfields Avenue, London W13 9SB
(166)
Putney
167 Putney High Street, London SW15 1RT
(136)
South Norwood
11 High Street, London SE25 6EZ
(130)
Southfields
255 - 257 Wimbledon Park Road, London SW19 6NW
(37)
Staines
142-144 High Street, Staines TW18 4AH
(106)
Streatham
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
(86)
Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
(290)
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
(37)
Twickenham
25 London Road, Twickenham TW1 3SX
(155)
Whitton
127-129 Percy Road, Whitton TW2 6HT
(55)
Woking
4 Commercial Way, Woking GU21 6ET
(150)

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