• Terry Hall
    Terry Hall
  • Brett Foulser
    Brett Foulser
  • Katrina Johnson
    Katrina Johnson
  • Luke Garrod
    Luke Garrod
  • Richard Bicknell
    Richard Bicknell
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Sharon Sheehy
    Sharon Sheehy
  • Chris Menzies
    Chris Menzies
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Louis Byrne
    Louis Byrne
  • Edward Pink
    Edward Pink
  • Joanna Eden
    Joanna Eden
  • Matthew Clifford
    Matthew Clifford
  • Mark Shepherd
    Mark Shepherd
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Joseph Lynch
    Joseph Lynch
  • Rhiana Harris
    Rhiana Harris
  • Sam Fard-Manesh
    Sam Fard-Manesh
  • Claudius Boateng
    Claudius Boateng
  • Richard Hawes
    Richard Hawes
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    Sukina Brooks
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    Mohammad Islam
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.


Properties for Sale
Properties to Rent

Jul 15,2016
Arthur Beaney
By: 'ailene'
Jul 15,2016
0 people found
this helpful
all the staff are very friendly and helpful, they are very accommodating. with the service, I am pleased on the way they updated us on what is going on and what will comes next....
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Comment on agent fees
fee is all worth it..
Was this helpful? Yes
Jul 04,2016
By: 'Vic'
Jul 04,2016
0 people found
this helpful
Very helpful and friendly. Buying a property is a hectic and time consuming job on itself. Mr Stone made sure that the transaction went as smoothly as possible. I would highly recommend Townends to everyone....
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Comment on agent fees
Was this helpful? Yes
Sep 30,2015
By: 'Tim P'
Sep 30,2015
0 people found
this helpful
Gurmail is excellent. He really knows his stuff and can explain it clearly. He listens to your issues so that he can help you work through them. We would definitely use him again. He is also a really nice guy!...
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Was this helpful? Yes
By: DQ-G
Nov 24, 2015
View all comments (1)
I had the pleasure of, and it was a pleasure, of having Gurmail sorting out the remortgaging of my apartment. He was clear in his explanations which was great for me as I am bad at finance. He was at all times helpful, professional and honest. I thoroughly trusted him and his advice and wuldnot hesitate to recommend him , in fact i have already recommended him to 2 friends. Thank you Gurmail. ...
Aug 12,2015
By: 'Alice&Stefano'
Aug 12,2015
0 people found
this helpful
Gurmail has been an amazing and brilliant agent. He helped us looking for the best mortgage rate as we were staircasing. Everything went smooth, there is nothing I can complain about. I can only recommend Gurmail as he has been efficient, quick and he definitely ...
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Was this helpful? Yes
Jul 21,2015
By: 'Natalie'
Jul 21,2015
0 people found
this helpful
Gurmail was extremely helpful and thorough when advising us with our mortgage, showing us the various financial options available and interest rates on offer. He was very up front, hard working and always available to assist us with any questions. Gurmail was a great support ...
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Was this helpful? Yes

ARLA TPOS My deposits scheme

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
806 25 1079 96 642 16 489 8 109 30

Agent Fees

No fees set.
Last updated at 12:31 PM 06/12/2017 by allAgents

Complaints Procedure

Listening to you

We are always interested in your views. In particular, we will:
Send you a customer questionnaire so that you can tell us what you think of our service.
Use any comments, suggestions and compliments you may have about our services to help us improve where relevant.

Helping us to put things right

In the unlikely event that you may be unhappy with certain aspects of our service, please let us know. We will then thoroughly investigate your comment, suggestion or complaint.
We would also like to receive your compliments, as these help us to see what we are getting right, so that we can extend best practice across all of our departments.

If you want to make a comment, suggestion or complaint, you may:
- Visit any of our branches and speak to the Branch Manager.
- Send a letter to the address indicated in the "Where to contact us" section.
- Send an email to us at the email address provided.
- Send a fax to 01932 736 599.
- Telephone us on 01932 736 500.

When we receive your comment, suggestion or complaint, we will do the following: If you phoned or visited us, we will endeavour to deal with the matter straight away. If this is not possible, we will contact you within seven working days to let you know what we are doing.
If you contacted us at Head Office, in writing, we will acknowledge receipt of your letter within three working days. We will then give you a full written response within 21 working days or, if this is not possible, tell you when you can expect a more detailed response.

Where to contact us:
Managing Director's Office
Unit 2 Wintersells Road
KT14 7LF
Email: compliance@townends.co.uk
Tel: 01932 736 500

Your complaint will be dealt with by the relevant Director dependent on the discipline involved.

If having received our final response you do not agree with some or all of our conclusions, you may contact us again in order that we can review our investigation in the light of your further comments. If you remain dissatisfied after the above procedure has been exhausted, you may do the following:
Appeal in writing to:

Residential Sales & Lettings
The Property Ombudsman,
Milford House,
43 - 55 Milford Street,
Email: admin@tpos.co.uk
Website: www.tpos.co.uk

The National Federation of Property Professionals,
Arbon House,
6 Tournament Court,
Edgehill Drive,
CV34 6LG
Email: info@arla.co.uk
Website: www.arla.co.uk

Last updated at 12:31 PM 06/12/2017 by allAgents

Awards won by Townends

Individual Branch Awards

London, W13

Englefield Green, TW20

Egham, TW20

Sunbury-on-Thames, TW16

London, SE25

Guildford, GU1

Aldershot, GU11

Staines, TW18

Twickenham, TW1

Whitton, TW2

Croydon, CR0

London, SW15

London, SW16

London, W14

London, W4

London, W5

Mitcham, CR4

Thornton Heath, CR7

London, SW18

Woking, GU21

130 Victoria Road, Aldershot GU11 1JX
Brook Green
240 Blythe Road, London W14 0HJ
440 Chiswick High Road, London W4 5TT
show all branches (21)
83-85 High Street, Croydon CR0 1QF
41 The Broadway, London W5 2NP
364 Garratt Lane, London SW18 4ES
3-5 Epsom Road, Guildford GU1 3JT
201 London Road, Mitcham CR4 2JD
140 - 142 Northfields Avenue, London W13 9SB
167 Putney High Street, London SW15 1RT
Regents Addlestone
154 Station Road, Addlestone KT15 2BD
Regents Egham
179 High Street, Egham TW20 9EJ
Regents Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
Regents Staines
142-144 High Street, Staines TW18 4AH
Regents Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
Regents Woking
4 Commercial Way, Woking GU21 6ET
South Norwood
11 High Street, London SE25 6EZ
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
25 London Road, Twickenham TW1 3SX
127-129 Percy Road, Whitton TW2 6HT

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