• Simon Bright
    Simon Bright
  • Robert Dawson
    Robert Dawson
  • Diane Armstrong
    Diane Armstrong
  • Katrina Johnson
    Katrina Johnson
  • Richard Bicknell
    Richard Bicknell
  • David Whittle
    David Whittle
  • Michael Sharp
    Michael Sharp
  • Erol Dogruel
    Erol Dogruel
  • Andrejs Krutins
    Andrejs Krutins
  • Ravi Fatania
    Ravi Fatania
  • Sharon Sheehy
    Sharon Sheehy
  • Herrine Richards
    Herrine Richards
  • Emilio Ascione
    Emilio Ascione
  • Robert McPeake
    Robert McPeake
  • Jon Chandler-Gray
    Jon Chandler-Gray
  • Louis Byrne
    Louis Byrne
  • Joanna Eden
    Joanna Eden
  • Claire Carpenter
    Claire Carpenter
  • James Kamara
    James Kamara
  • Mark Shepherd
    Mark Shepherd
  • Richard Evans
    Richard Evans
  • Rebecca Whitethread
    Rebecca Whitethread
  • Colin Fosu
    Colin Fosu
  • Morgan Senior
    Morgan Senior
  • Kellie Harris
    Kellie Harris
At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinc Read full description...At Townends Estate Agents we are in a unique position with prime high street presence covering West and South West London, Surrey, Middlesex and North Hampshire. Our branch locations give us a distinct advantage when it comes to assisting buyers, sellers, tenants and landlords. Whatever your property needs, we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Properties for sale
Properties for rent
Apr 28,2017
Minithumbup
Elle Lawrance
Emilio Ascione
By:
Apr 28,2017
0 people found
this helpful
Elle and Emilio have really given me the best that they can provide. Having had a turbulent time with previous management I am very please with the service provided under the new management....
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Comment on agent fees
Very fair and manageable
Was this helpful? Yes
Apr 28,2017
Minithumbup
Kevin Oti-Akenten
Herrine Richards
By:
Apr 28,2017
0 people found
this helpful
Massive thanks to Kevin & Herrine for showing round our prospective buyers. Simon for fantastic photographs and Ashley for her negotiating skills! Selling our flat through you was a pleasure, no stress involved. You've made our dream move possible and I would highly recommend all of you at the South Norwood branch. Thankyou so much!...
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Comment on agent fees
Very fair
Was this helpful? Yes
Apr 25,2017
Minithumbup
Louis Byrne
By:
Apr 25,2017
0 people found
this helpful
Very fast process allowed us to move in just when we wanted. From day one Louis was very helpful and efficient....
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Apr 25,2017
Minithumbup
Robert McPeake
Mohamed Wais
By:
Apr 25,2017
0 people found
this helpful
Great service for the Landlord - regular feedback on progress, quick to find tenants and good follow up with documentation. Recommended....
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 22,2017
Minithumbup
Richard Bicknell
Arthur Beaney
By:
Apr 22,2017
0 people found
this helpful
Very helpful, swift feedback after viewings. Arthur and Richard always responded to my calls - excellent service, polite, friendly and hardworking....
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Comment on agent fees
Fairly good
Was this helpful? Yes
Apr 21,2017
Minithumbup
Katy Jeffery
By:
Apr 21,2017
0 people found
this helpful
Katy has been absolutely excellent from day one. She has made this a very easy transition, being landlords for the first time. Katy is professional, good time keeper for appointments and a excellent communicator via email and phone. She is an asset to Townends....
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Comment on agent fees
Agents fees were as we had expected
Was this helpful? Yes
Apr 19,2017
Minithumbup
Katie D'Imperio
By:
Apr 19,2017
0 people found
this helpful
Katie was an amazing helper to sort all our paperwork and helped us to move in to the property. Katie is very professional and friendly, whilst on the phone she deals with all issues very promptly and in person she is the nicest agent I have ever met. I would like to recommend her in dealing with all letting matters x x x...
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Comment on agent fees
Fees are reasonable - maybe there are cheaper, but the services Townends and Katie had provided were outstanding!
Was this helpful? Yes
Apr 17,2017
Minithumbup
Sam Fard-Manesh
Erol Dogruel
By:
Apr 17,2017
0 people found
this helpful
Very professional duo and they worked great with each other to ensure everything went ahead as smoothly as possible with my tenancy....
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Comment on agent fees
GOOD
Was this helpful? Yes
Apr 16,2017
Minithumbup
Darrell Kerr
By:
Apr 16,2017
0 people found
this helpful
i contacted Townends about a property I was interested in viewing and I spoke to Darrell, straight away he was on the ball lined up viewings with quite a few different properties so my partner and I could get a full picture of what we wanted and what we could get for different prices. He was very friendly and approachable and happy to discuss any problems at any time overall we were extremely happy with everything he done in helping us secure the property we have now moved into...
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Comment on agent fees
I thought the fees were quite high
Was this helpful? Yes
Apr 13,2017
Minithumbup
Peter Kasozi
By:
Apr 13,2017
0 people found
this helpful
Peter without doubt was instrumental in making me choose Townends and most importantly, went over board in making sure I secured an accommodation with you. We are very grateful to him for his astounding customer services prowess....
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Was this helpful? Yes
Apr 07,2017
Minithumbup
Herrine Richards
Alpha Gayle
By:
Apr 07,2017
0 people found
this helpful
We had the funnest day with Herrine and Alpha showing us loads of flats and everything we needed to know about the neighbourhood. It was great as we are new to the area. Thank you!...
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Was this helpful? Yes
Apr 07,2017
Minithumbup
Nicola Elson
Nicola Elson
By:
Apr 07,2017
0 people found
this helpful
From the word go Nicola was on the ball and her communication was second to none. There were a few issues that presented itself during our sale and Nicola was so, so brilliant in helping us get them resolved. I can't recommend Townends highly enough as I've dealt with a lot of estate agents in the last 18 months and they come out on top by miles....
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Comment on agent fees
Very fair.
Was this helpful? Yes
Apr 06,2017
Minithumbup
Robert McPeake
By:
Apr 06,2017
0 people found
this helpful
Robert (and Zusanne) have been very efficient and professional and, provided I was a stranger just landed in UK, very patient with me. They explained everything in simple and clear terms and I have really appreciated this. Within a few days I could easily process all paper work from my laptop, digitally signing the contract agreement. In 10 days time I was already in my newly rented flat, with all what I had required in place. So far one of the most efficient and friendly estate agencies I've g...
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Was this helpful? Yes
Apr 06,2017
Minithumbup
James Kamara
By:
Apr 06,2017
0 people found
this helpful
I had to approach Townends Estate Agents, Streatham by phone to assist me find accomodation after much disappointments. It happened that James Kamara answered my call. James listened to me patiently as I told him of my house need. He replied politely that there is an accommodation that will suit my need. In short James was able to secure the type of apartment I have been seeking, for about 2 months, within hours. He was very friendly, helpful and encouraging in the renting process, which was suc...
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Comment on agent fees
A bit on the high side
Was this helpful? Yes
Apr 05,2017
Minithumbup
Simon Bright
Herrine Richards
By:
Apr 05,2017
0 people found
this helpful
Simon and his team were very professional in ensuring that the sale process ran smoothly and where a delay was anticipated, he was able to alleviate the problem. He was not only able to find a suitable buyer, but was also able to find a suitable accommodation for the tenants in the property to move to. I would recommend Townends to anyone wanting to sell, buy or rent....
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Comment on agent fees
Competitive
Was this helpful? Yes
Apr 03,2017
Minithumbup
Simon Bright
By:
Apr 03,2017
0 people found
this helpful
Simon Bright is a legend! He is incredibly knowledgeable and experienced, switched-on, professional, insightful, dedicated, whilst at the same time being patient, understanding and reassuring (and just generally lovely). I experienced a series of unfortunate events (to put it mildly) selling my flat, and there is no one I would rather have had on my side through it all. Forget everything you think you know about estate agents! I cannot recommend Townends highly enough....
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Comment on agent fees
Fantastic value
Was this helpful? Yes
Mar 28,2017
Minithumbup
Louis Byrne
Daniel Pillai
By:
Mar 28,2017
0 people found
this helpful
I had my initial meeting with Daniel Pillai who understood perfectly what I wanted and pointed me towards a property which Louis Byrne helped me get. Overall they were very attentive and helpful....
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Was this helpful? Yes
Mar 28,2017
Minithumbup
Mohammed Islam
By:
Mar 28,2017
0 people found
this helpful
Thank you Mo for supporting us and not letting us down during our property search. You were patient and worked with our specification towards a perfect home for us....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 27,2017
Minithumbup
Simon Bright
By:
Mar 27,2017
0 people found
this helpful
I switched to Townends after a disappoing service from another estate agent and didnt regret it. I recently completed a very long, drawn out flat sale with Simon Bright at South Norwood branch. There were many issues including the discovery of Knotweed, negotiating a new lease, two lazy solicitors and a buyers deposit which took an age to arrive. Simons knowledge, professionalism and positivity made sure everything ran as smoothing as possible despite the process taking around 9 months. I w...
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Comment on agent fees
good - money well spent. They go above and beyond to ensure a sale stays on track.
Was this helpful? Yes
Mar 27,2017
Minithumbup
Robert McPeake
By:
Mar 27,2017
0 people found
this helpful
I only dealt with Robert very professional and helpful keeping me fully updated of the progress regularly. I wouldn't hesitate to recommend this agent....
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Comment on agent fees
Perfect .... 100% better than other competitors!
Was this helpful? Yes
Mar 27,2017
Minithumbup
Robert McPeake
By:
Mar 27,2017
0 people found
this helpful
Robert and the team at the Ealing branch have been extremely helpful and supportive during the start of our tenants stay. There were quite a few teething problems which the team have dealt with efficiently and they always sound friendly when you call, even though they must be sick of hearing from me! The only reason the rating is not 5 stars is down to the contractors Townends use - their quotes have always been at least double the market rate meaning we have had to arrange contractors ourselve...
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Comment on agent fees
I believe tenant find fees should be one off at the start of the tenancy rather than monthly for the life of the tenancy.
Was this helpful? Yes
Mar 27,2017
Minithumbup
Robert McPeake
By:
Mar 27,2017
0 people found
this helpful
Provided Good and efficient service Found three great tenants Always polite and well mannered Smooth procedure with everything Thank you very much...
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Comment on agent fees
Very Reasonable and competitive
Was this helpful? Yes
Mar 27,2017
Minithumbup
Robert McPeake
Robert McPeake
By:
Mar 27,2017
0 people found
this helpful
The staff at this branch are friendly and give a personal service. My dealing with Robert McPeake is that he is a person who understands situation and requirements of the Landlord and tryies to be helpful. He is a person comfortable to talk to...
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Comment on agent fees
Good
Was this helpful? Yes
Mar 27,2017
Minithumbup
Robert McPeake
By:
Mar 27,2017
0 people found
this helpful
I have always found Robert to be extremely helpful and very positive. He was able to find us a suitable tenant very quickly and provided releavant information in order for us to make a decision....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 27,2017
Minithumbup
Aneesah Hussain
By:
Mar 27,2017
0 people found
this helpful
Aneesah was not only charming and very well dressed at the time that we met up for the appointment to see the flat. She thoroughly went through the properties with us, answered our questions and further helped us to resolve many issues that we had. From the agents that I have dealt with in Woking, she was by far the most professional one and the fastest one to answer. She did regular checks on us even though the call was international. I really can't recommend this agent enough....
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Was this helpful? Yes
Mar 27,2017
Minithumbup
Aneesah Hussain
By:
Mar 27,2017
0 people found
this helpful
Aneesah was very sweet, took us around even after office hours because we were only going to be in Woking for one day. The flats she showed us were lovely and met our needs quite well, and she was also able to get us very great offers. She replied to all our emails and inquiries with excellent efficiency. Extremely helpful, abseloutely charming. Unfortunately we weren't able to end up renting a flat from her due to our personal reasons, but I'd love to work with her again sometimes in the future...
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Was this helpful? Yes
Mar 24,2017
Minithumbup
Arthur Beaney
By:
Mar 24,2017
0 people found
this helpful
Arthur was great throughout the process of my purchase! Always had the answers to my questions and happy to help. Would certainly recommend Townends to anyone looking to use an agent in Aldershot....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 24,2017
Minithumbup
Richard Bicknell
Arthur Beaney
By:
Mar 24,2017
0 people found
this helpful
I bought my house through Townends last year and the whole experience was brilliant. Really helpful team who were always willing to help me with any questions I had....
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Was this helpful? Yes
Mar 24,2017
Minithumbup
Simon Bright
By:
Mar 24,2017
0 people found
this helpful
For various reasons the sale of my flat took almost a year to complete. During that time I cannot fault the service I received from Simon Bright as my sales agent. He was incredibly patient, courteous, professional, helpful and always put my best interests first. I cannot recommend him highly enough and I will always be grateful for the consistent support I received during what became a very stressful year. Thank you Simon! Excellent, excellent service!...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Mar 24,2017
Minithumbup
Aaron Potter
By:
Mar 24,2017
0 people found
this helpful
This is the first time I've had contact with Aaron and he kept me well informed about about all negotiations. Very good and helpful....
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Comment on agent fees
I have been with Townends for more than three years and am very happy with the service.
Was this helpful? Yes

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
706 22 937 78 483 13 384 7 97 26

Job vacancies

Please see a list of jobs available

Agent Fees

No fees set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Complaints Procedure

No procedure set.
Last updated at 1:28 PM 08/06/2016 by allAgents

Awards won by Townends

Individual Branch Awards

Aldershot, GU11 1JX

Egham, TW20 9EJ

Englefield Green, TW20 0BY

Guildford, GU1 3JT

Staines, TW18 4AH

Sunbury-on-Thames, TW16 6SB

Twickenham, TW1 3SX

Whitton, TW2 6HT

Croydon, CR0 1QF

London, SE25 6EZ

London, SW15 1RT

London, SW16 1EQ

London, W13 9SB

London, W14 0HJ

London, W4 5TT

London, W5 2NP

Mitcham, CR4 2JD

Thornton Heath, CR7 8RY

London, SW18 4ES

Woking, GU21 6ET

London, SW19 6NW

Firm rankings



Aldershot
130 Victoria Road, Aldershot GU11 1JX
(101)
Brook Green
240 Blythe Road, London W14 0HJ
(61)
Chiswick
440 Chiswick High Road, London W4 5TT
(163)
show all branches (21)
Croydon
83-85 High Street, Croydon CR0 1QF
(261)
Ealing
41 The Broadway, London W5 2NP
(152)
Earlsfield
364 Garratt Lane, London SW18 4ES
(65)
Egham
179 High Street, Egham TW20 9EJ
(162)
Englefield Green
19 St Judes Road, Englefield Green TW20 0BY
(91)
Guildford
3-5 Epsom Road, Guildford GU1 3JT
(239)
Mitcham
201 London Road, Mitcham CR4 2JD
(39)
Northfields
140 - 142 Northfields Avenue, London W13 9SB
(165)
Putney
167 Putney High Street, London SW15 1RT
(136)
South Norwood
11 High Street, London SE25 6EZ
(129)
Southfields
255 - 257 Wimbledon Park Road, London SW19 6NW
(37)
Staines
142-144 High Street, Staines TW18 4AH
(106)
Streatham
5-7 Streatleigh Parade, Streatham High Road, London SW16 1EQ
(86)
Sunbury on Thames
15a Station Road, Sunbury-on-Thames TW16 6SB
(287)
Thornton Heath
95 High Street, Thornton Heath CR7 8RY
(36)
Twickenham
25 London Road, Twickenham TW1 3SX
(155)
Whitton
127-129 Percy Road, Whitton TW2 6HT
(55)
Woking
4 Commercial Way, Woking GU21 6ET
(144)

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