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Touchstone CPS Ltd



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Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 86% £350 £0

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 0 189 27 0 0 0 0 16 2

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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of

“Very bad expereince, Jade has always been threatening in his emails, he does not understand that as customers we give him Bussiness, ans has no sympat...”

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Jun 06,2019
Minithumbdown
By: 'Charity mwelwa'
Jun 06,2019
0 people found
this helpful
Very bad expereince, Jade has always been threatening in his emails, he does not understand that as customers we give him Bussiness, and has no sympathy. I have reported a few repairs for the property and no one has come forward to repair but have ...
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Comment on agent fees
Very high fees, poor customer service
Was this helpful? Yes
By: Penny Graham
Jun 07, 2019
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Dear Charity, Thank you for your review. I’m sorry to hear that you haven’t had a great experience with us. I will look into this matter on your behalf and see if we can resolve the issue. Kind regards, Julie Kemp Touchstone ...

“Very disappointed with Touchstone CPS's Bath office. My 19 year old ......”

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Feb 19,2018
Minithumbdown
By: 'HJH'
Feb 19,2018
2 people found
this helpful
Very disappointed with Touchstone CPS's Bath office. My 19 year old daughter was relocating from Australia to London for 6 months work placement. She found a house share online, managed by Touchstone, and organised for a friend to visit it to check it out. It appeared to ...
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Was this helpful? Yes
By: Penny Graham
Feb 22, 2018
View all comments (1)
Dear HJH Thank you for taking the time to get in touch. Please accept our sincere apologies that the refund of your reference and reservation fee was overlooked. This was due to an administration error and we have today arranged for the full £216 admin fee to be refunded to your account by same day transfer. The room your daughter took was privately advertised by the existing tenants, who contacted us to request an assignment. When your daughter contacted us about her concerns/findings, t ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 8:36 AM 04/06/2018 by Penny Graham

Bath
2 Crescent Office Park Clarks Way, Bath BA2 2AF
(122)
Edinburgh
1 Hay Aveune, Edinburgh EH16 4RW
(14)
London
1 Poultry, London EC2R 8EJ
(20)
show all branches (5)
Retirement Rentals
Retirement Rentals, 2 Crescent Office ParkClarks Way, Bath BA2 2AF
(23)
Wolverton
55 Triangle Building, Wolverton Park Road, Milton Keynes MK1 1QT
(62)


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