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Top 10 reviews of the week

Week 6 (06th - 12th February 2017) - view other weeks


1

Review by Mr on 13th February 2017
Paul Carr Estate Agents, 3 International House, Old Walsall Road, Birmingham
Would you use this agent again? No

Avoid at all costs if you want to sell your property, go find another agent. Dont beleive the hype that they are largest estate agents in birmingham, it doesnt mean you`ll have a smooth, support process selling your home. They found me a buyer that was pain to deal with, I had no support from the local office when the buyer started playing up, even to the point I wanted to go back to market they would find excuses, get angry with me and convince me to stick with their buyer all because it meant

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2

Review by Russell on 9th February 2017
Richard Worth Estate Agents, Dorian House, 12-14 Rose Street, Wokingham
Would you use this agent again? Yes

Before marketing our property,£we questioned whether paying for a local estate agent was really worth the money - especially when£you are bombarded with£TV adverts telling you how easy and cheap it is to sell£via an online agent.£Apparently, it's as easy as taking a few photos,£uploading them to£Rightmove, and before the week is out, your property is sold and you're jetting off£into the sunset.

Reality however is very different! We are so pleased that we chose Richard Worth to manage ou

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3

Review by Gobsmacked on 7th February 2017
Lettings Direct, 1 Canute Road, Southampton
Would you use this agent again? No

PLEASE READ THIS - DO NOT USE THIS AGENCY.

I stumped up £875 for a deposit I was informed was 'Protected' under a government scheme, which makes it sound legitimate. 3 days after I moved out I received an e-mail from them listing what they would be deducting. The deductions totalled £500. I cleaned the flat before moving out, top to bottom, and left a wicker chest of drawers for them as I could not fit it into the van when moving. They will charge you £95 to 'release' the deposit (I don't re

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4

Review by Really on 8th February 2017
Contempo Property, 127 Rosemount Place, Aberdeen
Would you use this agent again? No

Do not use Contempo... whether a tenant or a landlord. We rented a property from them... never again. We were over a month without a working cooker, we waited over a month for them to fix a toilet seat and we didn't have light in our living room for over a month (in fact it was still not fixed after we moved out. Seems the norm to wait ages on repairs. We also were without hot water and heating for a freezing cold day in December... we were told someone would come out that day... we waited until

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5

Review by Andrea on 7th February 2017
Anthony James Estate Agents, Charlotte House, 35-37 Hoghton Street, Southport
Would you use this agent again? No

I am a letting agent in London and am relocating to Southport for work. I have to say in this company I have found the first organisation that makes me ashamed to be in this industry.
I applied to rent a property with them on Friday, I called to arrange a viewing, they don't even qualify you and just booked my aunty in to view the house on my behalf, great security! My aunt viewed they asked for an application fee, forms and i.d, all of which was sent Friday afternoon including the proof of pay

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6

Review by AJ on 10th February 2017
Hamptons International, 40 High Street, Kingston upon Thames
Would you use this agent again? No

I had the TERRIBLE experience of having to deal with the incompetent letting staff at the Kingston Upon Thames branch of this organisation. While dealing with letting agents in general can be difficult at best, these guys bring it down to a whole new level. I agreed to let a property in Surbiton on condition of a number of tasks being completed as the property was in the process of being renovated. One such task was to install blinds in the bedroom as there were no curtains, upon numerous so-cal

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7

Review by J.H on 9th February 2017
Anderson Residential, 14 High St, Sutton Coldfield
Would you use this agent again? No

AVOID IF YOU WANT YOUR DEPOSIT BACK
I've been renting with letting agencies for years and in a few different countries but I've never seen that level of dishonesty.
My partner and I have rented a flat with Andersons Sutton Coldfield for a bit more than a year. It wasn't in a great condition when we moved in but we knew it was a temporary place for us so we didn't really mind, but for some reason they were expecting us to leave it in a better condition when we moved out. Flat was clean but far

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8

Review by Tess on 9th February 2017
Reeds Rains, 42 Kennington Road, London
Would you use this agent again? Yes

There's probably not enough room here for me to detail how amazing Joe Mansfield is as an agent. I've always been a bit wary of the stereotype estate agent (pushy, insincere bullsh*tters) so I can tell you that Joe was a breath of fresh air and is most definitely an exception. There's nothing more reassuring than dealing with someone who you sense is genuinely a decent human being.

My first encounter with Joe was as a prospective buyer of another property he was selling. I was impressed with

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9

Review by Sharon on 10th February 2017
Your Move, 31 Manchester Road, Tameside
Would you use this agent again? Yes

Firstly we would like to say how helpful and proactive all the staff at Your Move Mary Ashton are, from the very first visit with Paul Jackson to arrange our morgage to final days of ensuring everything processed for completion. We always felt everyone was working for us and doing their upmost to help us achieve our new home. When our first sale fell through due to our buyer losing his deposit so close to exchange of contract, we thought our new home was out of reach. The whole team reacted quic

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10

Review by Dan on 13th February 2017
Martin & Co, 29 High Street, High Wycombe
Would you use this agent again? No

Have been a tenant in a Martin & Co 'managed' (and I use the term very loosely) property, for 6 years.... at first, they were brilliant and couldn't have been more helpful. Then came a change of management and I have to say they are bloody hopeless! Renewal documents sent out with the wrong names on (and when we informed them, they told us it was our fault, even though they had got our names right for the previous 3 years?!) , a complete lack of action on any maintenance issues (even stuf

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