Chiltern Hills Estate Agents in High Wycombe was one of the worst experiences I've ever had with dealing with a company. From start to finish, every aspect of dealing with the people who work here has been awful. I would give 0 Stars if possible.
When we initially checked in to our accommodation, there was a plant growing up the wall in the living room, the roots of which were metres long which travelled underneath the carpet from a nearby airbrick. Additionally, this the house was infested wi
Worst experience of renting in my life. I don't know where to begin, the list would be massive, so I'll point out a few notes.
- Incorrect details provided for block management on day 1
- Misspelled names included in all correspondence AND in the original tenancy agreement/contract, despite correcting them several times. This continued throughout the year....out check out report has a misspelled surname
- Faulty oven not repaired despite highlighting this to management team (Haslams/landlord
I have ptsd from having served in Iraq back in 2003 I have paid my rent every month in full and when moving in I was promised repairs would be made within a couple of weeks. Four months later still nothing had been done so I rang up to ask politely when it would be sorted . They then fobbed me off and threatened to kick me out of the flat for five months knowing I suffered with anxiety and that I previously had live in woods for six weeks. Then they called me a fu ing mental case and swore at me
It's now six weeks since I moved out of the house in question, and Streets Ahead are still refusing to return my deposit or overpaid rent.
Streets Ahead have offered no explanation, and refuse to respond to emails or answer questions. Their only apparent justification is that they intend to deduct £160 from my deposit, for a 'professional clean', which I dispute, because I don't believe the house had been professionally cleaned before we moved in, because £160 is clearly excessive for the 3
DO NOT USE THIS AGENCY IF YOU ARE A LANDLORD. I have had non stop problems for 5 years due to the general mismanagement of my flat, including them inflating prices for repairs (shown in an email where the contractor offered to fix something for £60, then I get told £105 plus VAT by a member of staff at the agency - they forgot to delete the original quote from the contractor); not paying rent at a consistent time or sending statements; not replying to any emails or phone calls in relation to t
I am not sure. We arranged to rent our flat fairly quickly after the first viewing with Crystalight. However, they still had plenty of time to sort things out before we moved in but instead decided to do their inspections last minute and had repairmen there as we were moving in (we were not told that the carpenter would be there on our arrival). They are very much an office hours only kind of firm and you can only move in on weekdays during the hours of 9am-5pm. We have had some problems with ou
I used Lewis Wadsworth's services (if you can even call them that) for a year. In that year, there was never any communication between me and the agency, not when something needed repairing, not when there was a problem. The property I rented was falsely advertised as two double bedrooms, but when I went to look at it there was actually only one double bedroom, the second room was the size of a matchbox, but I was told by the agent that apparently a double bed can technically fit in the room, bu
I would not give Letters of Distinction 1 star however this was necessary to leave this review.
What can I say about letters if distinction? Should you wish to use an unorganised, unhelpful, rude and extortionately priced letting agent you've come to the right place!
I greatly appreciated having to overpay considerably for my energy bills when given an incorrect reading when signing my tenancy. When endlessly working to find out which meter was my own not one person in the company could confir
Regrettably I must write an unfavourable review for this branch and Beresford in general (during our approximately two month of dealing with them, we were in contact with at least three different agents from three different branches, sometimes regarding the same issue).
When we were moving in, the keys were not ready and we had to wait almost one hour to get them - that was in the afternoon on the day we were already paying the rent for. The check-in report was not ready either and we received
I stayed in a flat managed by Keylet for 6 years, and while my maintenance issues were sorted fairly quickly, Keylet's unprofessionalism quickly surfaced at the end of tenancy.
The TDS (Tenancy Deposit Service) advises agents to return deposits to tenants within 10 days of the end of tenancy, however Keylet forces tenants to sign a contract giving themselves 30 days to return it (bearing in mind they keep the deposit money in their own bank account, collecting interest, and therefore want to ke
