I have lived in rented properties for sometime, and actually used Belvior in another town with absolutely no issues, however the Harrogate branch is a completely different story.
The property I was renting had issues with the fire alarm, in which once when it went off at 11pm at night and we were unable to silence the alarm (after an hour), I rang the emergency number for them to ask what to do, they told me that the owner of the property lives in the north of england several hours away and m
What can I say about this Estate Agent, nothing complimentary that's for sure. We received no feedback from them after viewings what so ever, I had to constantly call them. They arranged an open day for our house so we went out for the day, they failed to lock my back door. Shoddy! After the open day, still no feedback until I waited a few days and called them. The only other viewings arranged by them did not even fit in with the times I had advised would be convenient, so it meant I had to chan
I received excellent customer service both when buying my property and also when renting it out. I was impressed at how quickly my initial email enquiries were responded to. This contrasted hugely with all the other agents I emailed from links in a national internet site - many of them did not respond at all, whereas Grace was so quick off the mark both in answering all my queries and with getting viewings sorted. Without her very prompt action I would not have had the chance to buy the proper
Worse property agent EVER
arrived at property with removal lorry, met by agent, can't get in, key won't fit!!!, should have taken it as a sign. When eventually got into property None of the work requested had been carried out.
Agent left. Within half an hour found out problem with boiler. Pressure dropped constantly due to leaks on radiators. No caps on any radiators, no thermostat on boiler or timer so had to set each day manually. 2 radiators leaked (and still leaked when vacated property 6
Me and my husband were looking for a nice property to move in for a long period. After long search, we finally found a lovely apartment with acceptable price. The first issue was encountered by filling online form, where website was giving information that my emails (tried like 3 different addresses) are already recorded,however that was the first time to use their service. And our struggle continued, when finally submitting the documents the agent had declined an official document from Home Off
I was looking into putting my property on the market and met up with Scott (senior agent) and Steph (junior) for an initial chat.
We got on very well and few weeks later I have decided to let them find me a tenant.
I gave specific instructions to Scott of what I was my expectations were, including price as well as tenants I'd like to have.
Steph was in contact with me all the time, she understood me well and was calling me with updates on the search.
Then there was few weeks silence before I
From our first contact with James Evans (8 months before our property was put on the market) we knew we were in safe hands. His considerate manner and grasp of our position was second to none. He brought an element of class and gravitas to the transaction throughout helping us navigate the inevitable twists and turns with his sound analysis and guidance.
The initial valuation proved a little low in view of the interest the house proceeded to attract but this was energetically harnessed and furth
I have dealt with this agent for a number of years now and to the people who complain of rudeness by the staff I believe that it's because they're not used to professional directness, no-nonsense, accurate information and professional conduct. The staff keep to the facts and work within the law and most people in my experience do not appreciate this as they often like to work outside of the law, cut corners and then complain if this is not accepted. There are always two sides to every story an
I cannot understand how this agency has such good reviews on this site having had the misfortune to be a tenant in a house managed by them.
Rarely responded to repair requests. We had 2 visits from plumbers for a blocked bath (waited 2 days) and failed heating (recommended replacement, not done and resulting in regular loss of heat) and an an unannounced visit to change a perfectly good lock when we had complained about an entirely different door. An electrical fault was unrepaired after 14 mon
Due to unforeseen circumstances, my family and I had to leave our property st short notice. We had only moved in six months previously and to move again in such a short timescale was traumatic to say the least. Or should I say it should have been and would have been if not for Steve and the team at Temples.
I cannot sing there praises highly enough, for the following reasons:
1.I contacted them and explained the situation that we were in, I was rather distressed and they listened, they then t
