Contact Us

Top 10 reviews of the week

Week 9 (29th - 06th March 2016) - view other weeks


1

Review by Stela on 1st March 2016
Stirling Ackroyd, 8 Camberwell Green, London
Would you use this agent again? Yes

Initially, I was adamant I did not want to use the service of estate agents to rent out my property. Luckily for me, amongst a vast number of other estate agents, I was approached by Pete Ranki of Beresford Residential who most definitely stood out from the crowd. Mr Ranki's calm and reassuring manner put my mind at rest and persuaded me to allow Beresford Residential to handle this matter for me. He consequently guided me throughout negotiations and I found his advice to be sound and sensible.

Read full review

2

Review by Mr. on 4th March 2016
Times Place, 172 Garratt Lane, London
Would you use this agent again? No

Sensational, hilarious levels of incompetence. I have been dealing with these agents for around 18 months while renting a three bed property from them and in that time have seen some unbelievable blunders including:

- the wrong names on a contract;
- the wrong monthly rent price on a contract;
- incorrect deposit amounts asked for;
- wrong property address written on reference forms and contracts.

They clearly have no interest in providing an adequate service for their clients; when I confront

Read full review

3

Review by sarah on 1st March 2016
Bradleys Estate Agents, 33 Rolle Street, Exmouth
Would you use this agent again? No

AVOID AVOID AVOID!!**

I was looking to buy a holiday let, I viewed several properties in the Exmouth area. When viewing the properties I asked all agents if the flat could be used as a holiday let. Other agents did there job correctly and told me they could be or could not be.

I found a flat I like so I asked Lewis at Bradleys Exmouth if it could be used as a holiday let, I was told this would be ok so I put an offer in and it was accepted. I asked several times during the sale, both verb

Read full review

4

Review by Katie on 2nd March 2016
Prospect Estate Agency, 38 Yorktown Road, Sandhurst
Would you use this agent again? Yes

18 months ago I brought my first property through Prospect Estate Agents, which is how I was introduced to the company/team.
There was no doubt that when I later decided to sell my first home, I would be using Prospect.

Ross Hobbs came round to value the house and gave us an honest valuation, advising on the best and worst case price we would likely achieve. He was round for two hours, and by the end we were calling each other friends!
A mere few days later professional photos had been t

Read full review

5

Review by First on 4th March 2016
Stirling Ackroyd, 11 High Street, London
Would you use this agent again? Yes

From the start Clint had great customer service, I was confident that he knew what I the customer wanted and that he would be honest and upfront about all aspects of our Landlord Agency relationship. Clint was always reachable and would follow up any queries that I had in a speedy and business like efficient manner. Clint has a great upbeat personality and although all of my contact was via telephone and via overseas contact USA-UK Clint was able to overcome this time difference obstacle with ea

Read full review

6

Review by Pavan on 2nd March 2016
Emoov, 121 Sloane Street, London
Would you use this agent again? Yes

Both Harry and Sarah were excellent sales advisers. They helped progress the protracted (in our case) sale through to completion. The were exemplary in keeping me informed about the progress. Being prompt in communication between ourselves and the buyers was the most impressive aspect.
Always, Always, the phone was answered. It is most crucial, that the agent is available to communicate. Currently, I have had a neighbor who is selling via a local agent (popular 3 letter code) - and they complai

Read full review

7

Review by Gavin on 4th March 2016
Lucas Grant Lettings, Rutland House, 23-25 Friar Lane, Leicester
Would you use this agent again? No

Had a nightmare trying to get our deposit back. On check-out we were told by Lucas that we would receive an email in a couple of days, to reply and then the money would be transferred within 3 days. After 14 days without an email and having to chase them and being told they are dealing with it we received the email; excuse for being late- finding the cost of a light bulb (our only deduction)! I replied straight away and expected as set out in the email the money would be returned within 3 day

Read full review

8

Review by DO on 1st March 2016
Portico, 241 Lavender Hill, London
Would you use this agent again? No

If there was an option of giving no stars, that is what I would have done. We had a great experience with Portico up until we checked out.

We had the house commercially cleaned and the check out clerk marked several items that were dirty, we then went and checked on these and found there was absolutely nothing wrong, nothing had to be re cleaned or wiped down. We were even with the landlord re checking everything and she was shocked out how incorrect the check out report was.

When we t

Read full review

9

Review by Neil on 1st March 2016
Simply Homes.co.uk, 115 Fore Street, Hertford
Would you use this agent again? Yes

Well where do I start with the praise for Steven and his team at Simply Homes?! From the first moment I walked into their firm I was treated to an amazing welcome and a happy friendly service that continued throughout my experience.
Steven is one of life's most joyous of characters and he made the whole selling of my property run as smoothly and pain-free as possible. He chased things for me whenever it was needed and gave the kick up the backside needed to speed the whole process up, when at

Read full review


Sell or Rent Your Property Via allAgents