My first meeting with Carterstones was at my place. They knew I was a first time buyer and of course took this to their advantage. They showed me just one client and had me commit to having them as my tenant. They told me the credit checks were successful and that without it the tenants would not even be considered as good tenants. They showed me the credit checks but little did I know these were out of date. It was me who, after the tenants had moved in, spoke to them and found out that the cre
Rented a flat in central Brighton from them for 4 years . I knew they had a poor reputation locally but having never had issues with letting agents in the past, I was prepared to give them a shot. They are very professional in your immediate dealings with them, bordering on nice but scratch the surface and their service is below the minimum you should really expect.
Over the 4 years there were three issues that we had to communicate with them regularly on - a constantly faulty washing machine
Well, we are currently renting a property with entwistle and green, the person managing this property is supposed to Micheal from they bury office, well trying to get hold of Micheal is an absolute joke, never answers your phone calls and gets back to you about the messages you've left him, the property we are renting was advertised as a 3 bedroom room bungalow, with garage and drive, well let me tell you this is NOT what we got! FALSE ADVERTISEMENT! After looking at a couple of properties to re
Kish impressed me immediately when I was ringing around estate agents looking for some one I could work with. He was extremely enthusiastic and willing to go the extra mile.
Once I had selected Balgores on the basis of Kish's response he was clear about procedures and patient with my questions. He also genuinely laughed at my jokes throughout which is always positive when forming any business relationship. I felt I was really being listened to. I hadn't had the experience of selling a prope
Absolutely terrible, both lettings and sales. Unprofessional, annoying, rude, in a way that the numerous apologies loose any meaning since you know they do it just because they have to. They are so unprofessional that I'm sure most complaints are for things/attitudes/events that could have been prevented very easily or that should not have occurred in the first place.
Among my sad and upsetting experiences were i) a last minute cancellation for a rental viewing, although they knew that we neede
Sold my 2 houses in 5 days and I moved into my new house 3 months later.
Unexpectedly our dream went up for sale, we had a viewing on the Wednesday, decided we would try to sell our 2 houses to pull off the move. Contacted Emoov on Wednesday night, photographer came on Friday (stunning pictures!), 2 houses on Rightmove by Saturday, buy sold by Wednesday.If this isn't enough to convince you to use Emoov read on...
Every viewing commented on how easy Emoovs online/phone booking system was to us
We met 4 local estate agents in preparation for the sale of our parents' home. One was totally unacceptable, others offered similar service and valuation and then there was DBK. From that first meeting we were totally confident that we had an agent who was going to work for and with us, within a pricing structure that reflected the market; the condition of the house and a timescale that met our needs.
The branch manager who did the initial pricing then became the contact throughout the sale. H
This agency is bunch full of liars they are the greediest people I have ever dealt with during our stay in one of their property they were the huge headache every other day the staff keep on sending letters and calling for rent increase manytimes the matter went up to the level of harassment during letting it was all very rosy but once you entered the property they want to suck out every penny out of you the staff keep on pressing you to empty the house so that they can lend it to other tenant
Extremely unprofessional. Paid 500 Fee of Intent and an additional fee of 32£ for my wife and myself for Right to Rent. All credit checks done and confirmed by Curran and Pinner. Then the landlord for some reason decides not to honour redecorating the property as originally agreed and walks out. Even before refunding my fee of intent, the property goes back to the market at a higher rent. Richard sends me an patronising email saying the landlord as a Good will gesture(yeah right) is not retai
In the 5 years which Edzell was our factor (we owned our flat), we had very little interaction with them outside our quarterly bills. Our nightmare began when we sold our flat and tried to settle our account with them. An utter shambles!! It first took them over 2 months to return our deposit, despite repeatedly telling us it had been done. They refused to refund the money we were owed for paying our full year's building insurance in advance, because they would deduct our final bill from the amo
