My partner and I found our flat via gibson lane who works on behalf of these guys because their reputation is THAT bad that they cannot even advertise for themselves anymore. only on the day we signed the contract we found out we are actually not going to sign with gibson lane but these guys.
we then got the keys..well we got the key for our flat door for one of us not even 2 sets, for some reason the main door is always open wide to everyone but i will come back to this later on. we had discu
Before finding Coopers I'd had some really awful experiences with letting agents and landlords. After being stung with £550 in tenancy fees (single person, tiny studio flat in Zone 3) by my previous agency I decided to try a different tactic in my flat hunt this time and find an agency with low(ish) fees first and then see what properties they had available, rather than locate a property and just deal with whatever fees the agency wanted to charge once I was tied in.
Coopers were the immedi
We've struggled to receive regular inspection reports and statements for the past 18 months since Leaders (Pride Park) took over our property from the previous managing agent.
This recent saga began when we received no notification of our tenant's departure until a check out report was received.
The property had meanwhile not been re-advertised as being 'To Let'.
The check out report mentioned that the tenant had removed garden fence panels which we had installed as a favour to him (no
First meeting we were promised the earth after that it went drastically down hill.
They were made aware we needed to sell fast as we were moving hundreds of miles north,
we had two properties to sell so was guranteed a discount on the charges, nothing discounted on the paperwork that had been prefilled out before he arrived !
We took the premier package promising superior pictures and customer service
The photographer was over an hour late but was very nice and didn't actually work for browns.
We rented a ground floor flat in Glasgow on Rawcliffe Gardens for £1100 per month that turned out to be the most horrible place we have ever lived. The location and flat initially looked ideal, but the neighbours above us were terrible. They have wood floors and stomped back and forth all day and all night with heals on. This was every single day. They were a middle aged couple with three grown sons. They were rude and combative. We tried speaking to them, but that just made them dig thei
As second be year students getting their first house after halls we chose 2let2 for the reviews they had from other students as they seemed helpful, no idea what's gone on since. After a finding a house we loved it took a while to get sorted, partly due to the fact that a member of the team lost one of our guarantor forms, and then the fact we had to complete them again due to the fact we had been given ones that were in the wrong format. We moved into our house to find that over the summer the
More than your average estate agent...
The morning that Brexit was announced I awoke to feelings of shock, disbelief and fear. Fear of what lay ahead for the country, the economy and me.
My property had been on sale with Lauristons and my flat was under offer for nearly the asking price. By 9.30 AM the morning after the referendum, I received a phone call from my agent Chuk Agudosi to say that my buyer was pulling out of the sale.
Just as my confidence took a nose dive, Chuk stepped in with
Comes down to what you might hope for/expect from an estate agency.
Here is my wish list having used for both residential and commercial
> To communicate frequently and effectively with you throughout the process, with honesty providing constructive information where necessary
> To listen to your instructions properly, and act on these swiftly - these unless they have a sound alternative. And if so, to let you know and gain approval before taking that strategy instead
> To truly help
We would not hesitate in recommending Mark and Tom at Harvey Robinson (St Ives) and in fact, have already done so to many of our friends. Mark and Tom worked tirelessly to get buyers for us and to achieve the best sale price, whilst also being honest, unfalteringly polite and determined to exceed our expectations throughout the entire move process. They communicated with us using a range of means, ensuring that we received information in a timely way and enabling us to respond to enqueries in th
