I would like to give you my experience of how the Hera Management and EnerG Switch have treated me in my experience of getting the heat interface unit of my flat repaired.
I live in one of the flats in Streamlight Tower in Tower Hamlets and I want to you know what happened what I asked Hera to repair my Heat Interface Unit this past year. Hera Management is the property management company of my leasehold flat. The Heat Interface Unit in my flat which produces hot water and underfloor heating of
The worst agents in Luton for Customer service!
I am a Senior IT director working for a Fortune 250 company. This is in regards to Purchase of 12, Beresford Road Lu4 8BE with Indigo residential luton, where dealing with the agents are proving to be very difficult and if the owner is seeing this message would recommend changing the agent.
I am a seasoned investor with over 5 properties on buy to let just in luton. I have dealt with most of the agents in luton and yet to come across an agent wh
Dangerously incompetent. Having used them for almost 3 years, they managed to fail at every hurdle in frankly dangerous ways. When I initially walked into their office to sign the contract for a new property, the first warning sign was when one of the "agents" was involved in a screaming match on the phone, insisting that they were not a rag-tag outfit of cowboys. The following few hours convinced me that the mystery caller was right. I was due to move into the property on Friday, but was told t
eMoov surpassed all expectations. We were selling a two bedroom garden flat in North London and decided to give them a go, not least because the value proposition is undeniably good compared to your traditional estate agents. Charles Fernandez was our first contact; he visited the property, talked through all aspects of their service and was good to his word to personally do the photography, which was excellent.
We personally handled how we would strategise on pricing but the team were there to
On Monday I moved into a house let by Streets Ahead, and in 20 years of private renting, they have been by far the worst agents I have ever dealt with.
They charged me £400 in nebulous fees, some of which were not mentioned until after I'd paid the deposit and committed to the property, which is clearly unethical if not actually illegal.
They refused to let me see the tenancy agreement, despite numerous requests, until 7 days before the move. When it arrived, this agreement was the worst I'v
Absolutely shocked about how I was treated by a member of staff. I viewed a flat on 6th June 2015, was completely ignored by the estate agent Natasha, who whenever I asked a question either did not reply or said she was conducting this viewing as a favour to a colleague, so could not answer any questions. Natasha got nastier and more aggressive every time she spoke. In affect she told me I couldn't get the flat as the person viewing at the same time as me said he wanted it first. I left and went
I would avoid this agent like the plague. I viewed a property on Ainsworth Road a couple of months ago and after a bad experience over a lease with another agent I was very weary. The agent Nigel took us round the property assured me, my partner and my mother that all relevant paperwork for the Management lease was all ready to go. We also told the Agent during the viewing that we would be buying the property with means of a Mortgage. After having our minds put at ease we decided to put in an of
I can not believe I stayed in this property for a year!! After falling ill and taking time off work from all the disgusting mould and damp EVERYWHERE in the flat mostly covered by my obnoxious flat mates giant book shelf, cracked tiles in my bath room and kitchen kitchen cupboard door almost knocking me out after 6 months going on and on at snellers to come and fix everything that was wrong years before I moved in. My flat mate at the time clearing didn't keep on top of things which is why they
If I could give zero or even negative stars I would.
House was awful when we first moved in, broken chairs, broken bed, hundreds of dead and alive woodlice from an infestation that would later cause us even more problems, damp, doors and windows that wouldn't shut properly.
When our shower broke it took them two months to fix it despite constant phone calls and emails which they ignored.
When it came to re letting the house they gave out our mobile numbers without telling us and so all of a sud
