We had the first agent over in May, who then disappeared & did not answer calls or emails.
2 months later we had another agent come over. He undervalued by 40k but when I later spoke to him this changed the original quote. He even suggested we ask for 'offers in excess of' at an open day. All good.
When I agreed to use them the agent ran through a few things, one of which was the fee. Pay up front or at completion - seems like a no brainer? Well, the agents exact words were 'everyone chooses t
Five stars all the way!
I decided to switch letting agents because a mutual friend said what a great job Jane had done for them.
Since I became a landlord in 2008 I have been through 3 other local agents, all of which over-promised and under-delivered, leaving me feeling short changed and inclined sell up because being a landlord was becoming too much hassle.. Jane has completely transformed things for me and I couldn't be happier!
To start.. my property is in Shirley, so a few miles out of
I WOULD NOT RECOMMEND. Wish I could give 0 stars! This company tries to take advantage of students and believes we have little knowledge which is not the case. I really do not know where to start. I moved into an unclean flat, with DVDs, paper and other items on top of the wardrobe. In the winter, I came back to my flat with the previously locked bedroom doors wide open, I thought it had been a break in and I found hairs on my bed, however that was not the case, it turns out, Westmanor had give
Worst letting agent I have had the misfortune to deal with - would never use again. Many problems with contracts beforehand, and different staff members saying different things. On the day we were meant to move we were all packed up and leaving Dundee when they phoned to say we could not get into the flat as our guarantor's reference had not been completed. We had submitted the request for references 4 weeks previously so not clear why they left it to that morning to tell us, instead of a few we
Terrible agent! I viewed a property and went to their office the same day to submit an application. I was told I had to pay a fee of £72 to apply whether I was successful or not! I challenged this and was told that it was how they work. I asked why they carried out referencing checks before the landlord had decided which application they were going to chose. Again they said that's how we work. I decided to submit an application and pay the fee because I really wanted the house and had struggled
Extremely disappointed from the word go. Letting the property was a shambles, leading to a series of last-minute paperwork demands and us wondering on the day we were moving, sitting in the van to drive from Scotland to Cardiff, if we would be allowed to move in. No offer of compensation for the hotel we had to stay in as a result of the delay in them giving us this information. Upon arrival, property was in an unfit state, garden untended for years, nails and holes in the walls, cleaning not do
The staff at Martin and Co were lovely and delightful when we were flat hunting as they were clearly eager to get our money, however, everything changed the second we signed the final bit of paperwork. Everything after that has just been a succession of lies, patronising employees, refusal to fix anything, and administrative issues. My flatmate had a major leak in her ceiling that destroyed some of her electrical property (including but not limited to her laptop) and we had to threaten to sue th
During the viewing of an app we informed Mehdi that one of us was not employed and the other had just started a new role. We were informed we would need a Guarontor. I informed Mehdi that my brother could provide one. I was asked if he was a homeowner to which I replied no. I was then informed that he 'must instead earn 2.5 times the annual rent' to which I replied he does. We applied for the property, paid our holding deposit and gave all information required. We had several annoying phone call
BE WARNED AS ABOVE COMMENTS! Avoid this letting agent at all costs! Rent is never on time, you call and you are met with excuses after excuses! Couldnt find me a tenant and broke the contract on a few occassions. I was with them for approx 1 year, in that time they did ONE inspection of my property, avoided my calls and made excuse after excuse whenever i asked them a question about my property. NEVER got my rent on time (sometimes a month late) and that was everyone elses fault apart from Lea
We initially made the call with a view to selling our home in September last year as Warrens had recently sold a similar property on our street. We also obtained quotes from other estate agents.
Warren visited our home in person and gave me a great first impression. I felt he was honest and did not try to use bully boy tactics to put me off competitors like some of the other larger agents did. I also liked the fact we were not locked into ridiculous contracts which reassured me that Warren was
