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Top 10 reviews of the week

Week 30 (25th - 31st July 2016) - view other weeks


1

Review by Robert on 31st July 2016
Gordon & Co, 212 Tower Bridge Road, London
Would you use this agent again? No

Gordan & Co. appear to have received a number of positive reviews on their estate agent / sales performance. However, it is on my experience with them as letting agents that I would like to leave a review, as my experience with them as a tenant has been overwhelmingly negative. I would go so far as to say that they are the number one reason I have since done almost everything I can to avoid dealing with letting agents in the London real estate market.

In short, Go. & Co. demanded huge fees for

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2

Review by Miguel on 28th July 2016
Foxtons, 566 Chiswick High Road, London
Would you use this agent again? No

My experience with Foxtons was a nightmare from the very beginning.

Luckily I signed a contract with a 6 months break clause, and I left the property as soon as I could.

Since the first day that I moved in my new home with Foxtons I had issues. To begin with the cleaning status of the property was listed as professionally cleaned, but there was dust on several surfaces and the shower had stains that I had to clean. This was my first time renting in the UK, so I thought that I would have to l

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3

Review by andlang on 31st July 2016
Jackson Grundy Estate Agents, 24 Bridge Street, Northampton
Would you use this agent again? No

I called Jackson Grundy (Bridge St branch) on the end date of my tenancy agreement for a rented property they were managing. I was greeted on the phone by * who immediately told me it would be unlikely I would get any deposit back, and that all of the locks need to be changed because I haven't handed the keys in. I said today is the end date of my tenancy, and that is why I've called to confirm I am handing the keys in. She then said fine, please hand the keys in. I said that any costs I incu

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4

Review by Annoyed on 29th July 2016
Surelet, 7 Worcester Street, Gloucester
Would you use this agent again? No

let me start by saying if it was possible i would give this minus stars.
On first applying through the agency all seemed to be fairly good, application went through quickly and easily and i was moved in within 2 weeks. However then all the problems started to arise, within a month of moving into the property i noticed that my clothes, the carpet and my bedding was constantly damp or soggy, after emailing and calling for 3 days i finally got a response that someone would be coming round to look

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5

Review by Landlord on 28th July 2016
Bridgfords, 1 Winckley Street, Preston
Would you use this agent again? No

Do not use Bridgefords !

I have used Bridgefords since I bought this property and had no issues until a couple of years ago when a team member called Gemma left. Since then the service has completely disintegrated into a farce.

To name but a few problems.
Despite a full service my property and tenants have not been protected. The police were called because the neighbours thought my tenants was dead, flies were coming out from the property.....flies!. This matter was not even brought to my a

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6

Review by Marchet on 29th July 2016
Allen & Harris, 37 Market Place, Chippenham
Would you use this agent again? No

Horrendous agent, would not recommend them to anyone!!!! Been renting the same property for 14 years, every 6 months having a house inspection. Been saying got problems for last two years but nothing ever done and then when I pursue the issue after running independent report I get a few emails of which clearly shows lies and more lies,everyone covering their own backs. The report shows extensive problems, including rising damp.
I decided to leave, paid referencing fees and heard nothing, only wh

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7

Review by SLUG on 28th July 2016
Ashton Burkinshaw, 119B High Street, Tonbridge
Would you use this agent again? No

2.5 years of renting hell. Every single issue I reported was either address late of the very minimal of effort was made to rectify something. They make you feel like a second class citizen with their poor people communication skills. A garage up & over door that would be repaired BEFORE I moved in, took TWO YEARS to get fixed. Fencing at the back was needed when land behind was cleared leaving us fully exposed and insecure, they fitted a 2.5' picket fence! A joke or what? And hones

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8

Review by Nosalenofee on 26th July 2016
Putterills, 42 High Street, Harpenden
Would you use this agent again? No

A slick initial sales pitch from John Carini that convinced us to sign up with them for the sale of our property. And then the paperwork that followed had a completely different valuation - £200,000 less than verbally indicated. We forgave that error. The property was then marketed within the valuation range given. 6 weeks later the property remained unsold and not a single offer made - perhaps a dozen viewings in that time. It was only two weeks after being put up for sale that the more junior

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9

Review by Pmahxxx on 28th July 2016
Morgan Randall, Unit 2, Discovery Dock East, South Quay Square, London
Would you use this agent again? Yes

Having lived and moved several times in London, I have had my fair share of dealings with lettings agents, but have to say without a doubt Lizzie is by far the best one I have delt with. Lizzie is super professional and organised. A series of viewings were set up quickly and Lizzie ensured that diaries aligned, to make best use of her and my time. Having seen other agents in the morning, who were rookies compared to Lizzie and MR, Lizzie knew what I wanted and took me to several nice properties,

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