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Top 10 reviews of the week

Week 26 (27th - 03rd July 2016) - view other weeks


1

Review by Luis on 28th June 2016
Ata Properties, 4th Floor13-19 Vine HillThe VineyardLondon, , London
Would you use this agent again? No

Stay away from these abusive people.
I rented a room in West Hampstead with these new agents. The price was ƒâ€š‚£200.00 a week.
The first week I had to travel to Liverpool, only to find out that the agent let or lent my room to someone else whilst I was travelling.
I arrived from Liverpool, personal items were moved, my bedroom and bed was used by someone else, I believe the room was used by the mother or one of the relatives of this estate agent.
When I complained, they said they

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2

Review by Lina on 4th July 2016
Elkay Properties Ltd, 309 Old Street, London
Would you use this agent again? No

All bad reviews I have read are completely true. I wasn't going to write a review despite my awful experience with them but yesterday was the cherry on top of the cake. The flat was rented as furnished at a premium price and there was two beds and cupboards and a couch. I had to pay separately for the TV. A table and chairs was not provided nor any electric appliances / basic knives and forks. While there is no defined rule what furnished means, for a short term let at a premium price you would

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3

Review by Lucas on 4th July 2016
Sunflower Lettings, Hollybush House, 6 St Johns Hill, Sevenoaks
Would you use this agent again? No

Overall we have been extremely unhappy with the service provided by Sunflower. Their lack of professionalism and constant lying made our stay in the property very stressful.

The only positive to speak of is Olivia. She was very nice when showing us the property and the reason we took it, however the rest of the branch simply were not good at their jobs.

It began a week before we moved in when they suddenly changed the move in day, despite having given in our notice and paid removal men fo

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4

Review by Monique on 1st July 2016
Coopers Residential, 1 Tavistock Road, West Drayton
Would you use this agent again? Yes

Thank you SO much! I have found David and Robert, but in particular David as he was my main contact, to be very professional, knowledgeable, efficient and helpful. They went beyond their "tasks" as estate agents throughout the process. The service was very good from the word go, on the initial contact I made via chat through your website, with an immediate response from David. David, together with Jason, were even very helpful long before my decision to sell. They had given me a full report

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5

Review by CJ on 29th June 2016
Scottish House Move, Centrum House 38 Queen Street:, Glasgow
Would you use this agent again? Yes

Like many people, I was a bit apprehensive about selling through an online agency for the first time. However, when I sold my last house about 10 years ago through a major agency, the house sold at the first viewing within days and they didn't even need to produce a schedule. Although obviously delighted, I have not forgotten that it still cost me £1700 simply in Sales Commission!. I therefore decided to try Scothousemove using their cheaper
upfront charge.

In general, I was pleased with th

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6

Review by AVOID on 4th July 2016
Cavendish Rentals, Alliance House/High Street, Mold
Would you use this agent again? No

This company are an absolute disgrace. Motivated by greed and no moral standards whatsoever. Shower broke first time I used it was fixed a month later. Hot water Boiler broke and was fixed a month later. Wasps nest in loft was told by Liza moffett not Cavendish rentals problem . It was their problem as the wasps entered the property through a gap in the roof where tiles were missing. Had to reside in a property with wasps coming in through the light in the bathroom it was like something out of a

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7

Review by Fiona on 28th June 2016
Pacitti Jones, 206 Kilmarnock Road, Glasgow
Would you use this agent again? Yes

I chose to sell my property through Pacitti Jones and I am so glad I did.

From the outset Siobhan Grant explained how the process worked and was brilliant at keeping me up to date with every stage of the process either via email or a quick phone call. Whenever I phoned or popped into the office both Siobhan and Lynette knew me by name, not just by my property, which was so nice and they couldn't have been more helpful.

Paul, the valuer, was enthusiastic about the property and surprised me wi

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8

Review by Sarah on 4th July 2016
Connells, 5 Rotary Way, Banbury
Would you use this agent again? No

Having rented through Connells for alomost three years, I have experienced very mixed levels of customer service. Our dealings at branch level were brief as they passed maintenance issues onto a centralised office once the initial paperwork and handover was complete, but we found the staff at the Banbury branch very helpful when we took on the property (in September 2013). We've had several maintenance contacts during our time with Connells and for the first couple of years the service and commu

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9

Review by Rob on 29th June 2016
Morris Dibben, 53 London Road, Southampton
Would you use this agent again? No

Had an outrageous experience with Morris Dibben Letting agency. After viewing a flat, the next day I contacted the Morris Dibben asking them to speak to the landlord of that property and try to negotiate the price. The person I spoke to, Toby, had quite an aggressive attitude towards me. I explained to him that I am ready to sign the contract for this property and pay the deposit immediately if the monthly rent amount can be reduced. Toby refused even to try to speak to the landlord, claiming t

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