BE AWARE...they will get you for every penny of your deposit at the end. I was a tenant through AC last year and being a landlord myself I was impressed at first with how rigourous and professional they appeared to be. However once in the property for about 9 months that changed. The first sign was when they came out in one of their quartery inspections and I received a letter telling me to remove weeds from the patio area, not a call or email to give me a chance to explain that I had weed kille
We sold our house in Bedfordshire using an excellent estate agent there. In February 2016 we were viewing properties in Exeter including some being marketed by Pennys. On their website they had a house being renovated that was due to be finished in November. The only information provided was a photograph of the view from the top window, a room plan and some notes. During a casual conversation with a Pennys staff member, it emerged that it had been due to have been finished in November 2015, not
If I could rate no stars we would have!! So here's our story - we were given notice through Surelet that our landlords were wanting to sell the house we were renting from them. The only house in the area we found on short notice and in our price range was again through Surelet which we were desperately trying to avoid as when we had the tiles collapse in the kitchen before Christmas it took 5 1/2 months for them to even get someone out to come look at it only to find out that the wooden supports
I rented a flat in Southport's Marine Gate Mansions through Anthony James in December 2013. The sales team were very polite and accommodating - up until I signed the lease agreement. Then things changed.
My rental agreement was signed on 2/12. On inspecting the standing order I was informed I had to pay the rent on 27th of each month to ensure payment went in before 2nd each month. This would have been 3 months rent I would need to pay in December (including deposit). When I queried this (havi
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I'm compelled to write a review of my encounter with Avrasons (Kennington Branch), R*J* to warn others of his unprofessional, incompetent and lazy sloppy work. He has all the hallmarks of a slippery property agent and landlords should think twice when dealing with this company.
Where it went wrong?
Where do I begin....
1) R*J* "personally recommended" his contractor, saying "he is working on my house, hes great, can't recommend him enough, I won't have to watch over him. I will know he
As I am a student I have lived in the same house for two years with Fox and Sons as the real estate agents and it has been absolutely ridiculous. First of all the agency fees of £180 was taken out of my mums account twice (total of 360) when she brought this up she was forced to screenshot her online banking and send it in as proof, there were no apologies given instead one Lilly repeatedly claimed that it was not her fault and refused to even take responsibility or apologise and then told my m
I'm not even sure if this is a real agency or a scam. We called on Monday and said we want to rent this flat, we want to view it. Someone took our name and number and said a Melanie person will call us back the same day. Nothing until the afternoon. We called again. Same again. We waited for two days. Nothing. We called again Wednesday morning. We were told that Melanie will give us a call. We called again in the afternoon. We were told AGAIN than Melanie will give us a call. Finally on Thursday
Greene and Co falsely advertised that a house to let came with access to communal gardens. We signed a tenancy agreement after also being verbally assured that the tenancy came with access to the communal gardens. This was also clearly stated in the advert - and this was the reason that we chose the house (it was a lot more rent than we would have otherwise paid). When it transpired (through our own investigation) that the house did not in fact have any right of access to the gardens, we sought
R&L have always been very professional and efficient agent to work with.
However I do have one major issue in that in one of our properties (and we have many properties) there was a dispute on deposit return. The tenant had left the property in a very bad state, and we were claiming charges for excessive wear and tear, unpaid bills, etc and as R&L well know we have never in the past and we certainly wouldn't claim charges without due cause. We actually agreed a lesser amount with the vacating
If there was an option to give 0 stars I would. This is the least professional estate agency I have ever had the misfortune of having to deal with. When I was putting my house on the market, all of the estate agencies in Leamington gave the same warning, if you choose any other agency, we'll understand, just don't choose Reids Rains! Why didn't I listen?
From start to finish they were a nightmare. Tried to hike up the agency fee to 2% without me knowing (luckily I read the small-print), were e
