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Top 10 reviews of the week

Week 22 (30th - 05th June 2016) - view other weeks


1

Review by Ghost on 2nd June 2016
Fine & Country, 28 Ewell Road, Cheam Village
Would you use this agent again? No

I viewed a property in Worcester Park, Surrey being sold and marketed by Fine & Country, Cheam. The property was initially listed as 'Offers over ‚£775k'. There was an open viewing day booked for the 7th of May however I was told by Fine & Country that it be pushed back 2 weeks to the 27th of May, enough time to attract more buyers!
When i finally set foot in the property to view, I saw Fine & Country's local mortgage advisor sitting by a table. I was asked to speak to her and was under the

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2

Review by trespassed on 31st May 2016
Gibbs Gillespie, 303-305 Rayners Lane, Harrow
Would you use this agent again? No

We were selling our 2 bed flat with Gibbs Gillespie (Harrow). While they were doing viewings on our property, most of the staff had no knowledge of the spec of our property when prospective buyers were asking questions they would never know the answers. In addition to this, most of the time they were always late for viewings (up to an hour late) and would never call ahead to inform us or the viewers, so I would had to show the prospective buyers around the property. We were told prior to signing

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3

Review by Anonymous on 3rd June 2016
Hitchen & Co Limited, York Place Buildings, 6-8 York Place, Leeds
Would you use this agent again? No

I moved to a property let by Hitchen & Co quickly due to unforeseen circumstances, which did not give me chance to research the previous reviews. I only wish I had.
On the day of the sign up, the agent failed to show. Their response was that I drive nearly 50 miles in rush hour traffic to collect the keys from their office despite having a delivery van with all my belongings on the way to the apartment. Had I not arranged the sign up via email, they would maintained that I was in the wrong about

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4

Review by Paul on 3rd June 2016
Richard Kendall Estate Agent, 15 Cornmarket, Pontefract
Would you use this agent again? Yes

Lisa Wood definitely went above and beyond in her job. 5 stars really isn't enough to give her. I found Lisa through researching the best estate agents, finding Richard Kendall. Lisa has to be ranked number 1 with all the good positive reviews, I have read and heard and also through my own experience.
Lisa's excellence is really solid and consistent. As a first time home buyer, I really couldn't be happier that I found Lisa. Following are the things that I think Lisa has been consistently excee

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5

Review by Dheeraj on 3rd June 2016
Village Estates, 93 Main Road, Sidcup
Would you use this agent again? Yes

As a purchaser I have two very important comments to make. One is towards Village Estates in general and the other is for Liz Payne.

Serena Parker handled the initial discussion. I made an offer and when the time came to negotiate - I just loved how honest and transparent she was and how clear she made everything sound. This, I believe, is the trademark of Village Estates. Never once in the entire process of purchase did I ever feel unsure or out of loop or anxious. I never felt that somethin

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6

Review by Calum on 3rd June 2016
At Home In Edinburgh, 39 Warrender Park Road, Edinburgh
Would you use this agent again? Yes

I was recommended At Home in Edinburgh by a colleague by word of mouth. Arranging for this family business to become my agent was straightforward. Vicky helped guide me through some of the requirements for letting that my flat did not meet. This was done efficiently, with some crucial work on the staircase arranged and completed with no fuss.
Since then there has hardly been an opportunity to visit the flat myself. Whenever I do want to squeeze in a short stay Rick and Vicky are very helpful, d

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7

Review by Harborne on 6th June 2016
Hadleighs Estate Agents & Surveyors, 185-187 High Street, Birmingham
Would you use this agent again? No

Hadleigh were absolutely useless.

They would not do viewings at the weekend - always saying they were short staffed and could we do them - and when they did do them they were absolutely useless, not bothering to even look at the floor plan as they showed people around (stating we had an understairs cupboard when it was the steps down to the cellar!).

They never had any feedback, always claiming that they had chased but had had no response. When we did speak with the potential buyer he said he

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8

Review by Kelcru on 3rd June 2016
Rook Matthews Sayer, 22 Station Road North, Newcastle upon Tyne
Would you use this agent again? Yes

Over time my dealings with Rook Matthews and in particular with Dionne became more involved as many difficult issues cropped up. Dionne from day one was a great help in smoothing out these difficult issues and in acting as a go between with all of the relevant parties. She became involved in both the sale of my old property but also many of the difficult and complicated issues arising with the purchase of the new property. Dionne couldn't do enough to help and made the whole experience less stre

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9

Review by Mel on 6th June 2016
Martin & Co, 33 Liverpool Road, Manchester
Would you use this agent again? No

Please do not use this company unless you want to be stressed out right up until your moving day!
Right from the viewing I have had issues with Martin and co. Which I should have took as a warning sign
I informed the member of staff I was willing to take the property on one condition that the bathroom mirror was fixed, he informed me he would call the landlord on the matter and get straight back to me. Hours passed and I decided to contact them myself to be informed that he had given the flat t

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