I have rented properties in London on and off for about 7 years. This is not just the worst experience I have had with a letting agent, it is absolutely the worst experience I have ever encountered in my life. The last ten months of my life have been utter hell and I cannot warn you strongly enough against this unprofessional agency with no care for their tenants and the complete inability to comply with legal requirements.
I work as a surveyor so I have a very good idea of what landlord's r
Me and my partner lived in this property for over a year! With the help of Julie (an agent for Alfred pallas) we were shown this property on a whim and loved it! Ideal location and Julie was more than helpful.
It is not until we have moved out of the property we have had issues! Lack of communication and money issues being the main concerns! We have been moved out of the property for 6 weeks now and have spent 6 weeks chasing up our deposit. This also included a month on top of these 6 weeks
The positives:
If you're willing to ignore the old stained paint work and general wear and tear of the carpets, bathrooms and leaky shower then the accommodation is passable. The other tenants are friendly and the rooms are spacious. In fact, there is enough space in our lounge/kitchen area to host a lecture on customer service, something which Samara would do well to take advantage of.
If you enjoy hot and cold spa treatments then this may too be the letting agency for you. The heating is
I had to unexpectedly rent out my home quite quickly, and having contact Northwood (after hearing their radio ad) on Monday afternoon, I had an appointment for an agent, Pav Romanay, to visit on Tuesday morning. I had other local agents booked to see the same morning, and expected to go with one of them - the guaranteed rental scheme just didn't make sense to me, I was expecting a catch!
Pav was great - he was thorough, clear and concise in explaining the process and details with me. I needed m
Myself and my partner rented a property through the Agent Scargill Mann and co' I wish to highlight the poor service we have experience in particular, when we vacated the property. The agent conducted a final inspection as per our agreement, which I attended. We were verbally told that the inspection showed no areas of concern accept a mark on the carpet which may be just a wear and tear' mark. But we should anticipate most certainly the majority of our deposit back. To quote the inspector the p
Thank you to Michael, Alex, Stephanie & the team for such an efficient job in selling my house for me!
Selling through Ushers & buying through another local agent was like chalk & cheese…. Your company were on the ball with placing my property on the market, very competitive giving me the best deal locally on the fee, upgrading my marketing to premium marketing which other local agents wanted to charge me extra for, pro actively booking in the viewings, to negotiating effectively on the 5 of
Absolutely the worst estate agents we have ever used!! Will never ever use again! I have rented for 5+ years and never have I experienced such a shambles in all my life! The fees are absolutely ridiculous - I had to pay £36.00 for them to give a reference to my new landlord. The whole reason we were moving out in the first place was due to the way Chelton Brown were. The staff were rude, had an attitude when we raised issues, did not reply to emails, tried to claim that there was damage to the
Having been quite dissatisfied with MannCountrywide throughout our 2 year's renting with them (slow responses to issues, large fees etc.) myself and my partner had our most negative experience when ending our rental contract with them.
MannCountrywide attempted to claim almost £600 by forcing us to extend our tenancy, even though we had already vacated. They had no right to do this but their actions prevented quick return of our full deposit, leading to an arduous few months of communications.
If you are thinking of renting or buying a property managed by Peter James; CONSIDER THIS A WARNING!
From the moment we started engaging with Peter James (nearly 4 months ago) everything went wrong. We found a lovely apartment with a couple of issues that we wanted to have resolved before we could move in. Peter James agreed on fixing all the problems (jobs seemed pretty easy to us - just needed replacing or fixing) the week before we moved in so we wouldn't have to worry about it as some of
Clearly I was very desperate trying to use Hackney and Leigh again to rent a property in Kendal and the surrounding areas. I make such a comment because in 2011/2012 when I registered with the estate agents I declared I was a single parent with one small child. I knew it was a mistake as soon as I uttered the words. Each and every time thereafter when I tried to arrange a viewing of a property I never succeeded, despite the fact that I am highly qualified and earn a good salary. The upshot was I
