*They have repeatedly demonstrated an extreme lack of knowledge about tenancy law, and manipulate the relationship between tenant and landlord in order to extract as much money as possible from both sides. This is demonstrated in a series of emails which I have uploaded in a thread on money saving expert forums, and you can read these emails and the other users' comments on them.
http://forums.moneysavingexpert.com/showthread.php?t=5282127
Criminality: Parkers refused to provide us with co
Mrs Susan S
My sales journey started as far back as 2014.
I'd been trying to sell my house for several months before meeting with Hunters.
I had been through some very poor experiences before meeting with Dave at Hunters.
The first agent I used in 2014 was a local well known agent who marketed the property whilst it was in poor condition. The property hadn't been updated in many years and needed lots of work.
They did generate interest but this was at well below the price we thought we m
My life at present is incredibly busy (Masters, 3 jobs and family), and so I wanted an agent to make finding a property simple and painless. Then came Emma Saunders of Sears Property. Wow! After having a very poor service from another company, she came and wrote the textbook on what customer service should be like in the industry. Whereas her competitors stumbled over the answers to the difficult questions they were posed, she could answer them with confidence, or had the honesty to say she woul
thI am pleased to see there is now a site for reviewing the performance of Estate Agents and Rental Property Management Services, on whom I am wholly dependent for the management of two rental properties I own, due to the long hours I work.
I am keen to offer a positive review for the services I have, and continue to receive from Sequence UK. The company have managed my properties for nearly twenty years. I have never considered changing agents, and I can say with honesty, that I have always
I didn't let a property through this agent and now never would. I called to arrange a viewing and they arranged it for the following Tuesday. I took the day off work and viewed the house, whilst there the viewing chap asked if we had a guarantor, I explained that I didn't feel I needed one due my job and impeccable record as a tenant. The viewing chap said this would be fine and gave me the form to apply and said that I should put details on the form of my employment. The following day I called
If only all other companies involved did it as well as them.
We had originally thought of using a local company with a High Street presence but were amazed at the poor performance when we looked at other properties they were arranging the viewings on. The apparent lack of interest the staff showed with little or no salesmanship does not justify the fees they charge.
Then we looked at a property House Network was marketing, and although we didn't offer on it, we realised this company knew how t
All estate agents are definitely not the same! We have just sold a property in Henleaze on a street where houses sell quickly and easily - so you would think your choice of agent wouldn't matter too much. Our experience is different - as sellers, the bottom line is that we are literally tens of thousands of pounds better off having sold through CJ Hole.
We had initially marketed with another well-established Henleaze agent, who told us that the first offer they got was the best we could expect
From start they were unprofessional, arriving late to the viewing and I should have passed this agent based on this alone.
The bathroom door lock was broken and unsafe as it could fall on my little ones but it took 4 months to get fixed which is unacceptable.
Fridge was not working properly throughout and complaint went unresolved. Oven was not heating up and complaint was resolved after 10 days and that
also I had to pay, and couple of months later get accused that I have not paid, when I
We honestly have nothing but positive feedback for both Katie Whitaker and Emma Pearson.
We have met Katie a few times and her warm, caring, professional personality instantly put us at ease with what could have been the most stressful journey of our lives. Katie explained everything clearly and in user friendly language rather than confusing us with jargon, something we greatly appreciated. All our questions were answered with honest responses.
Our finances, needs, wishes, everything were loo
This has been the worst experience I have ever had with a letting agency. It was so bad I had to go online to see if these guys have any reviews and was none too surprised to read about everyone's nightmare experiences.
Long story short: I saw a flat, it was cheap and decent for the price. I told them I needed to move in as soon as possible as I was staying in a hostel looking for a flat. Their bored-looking agent handed me a form to complete but could not wait 10 minutes for me to fill it ne
