I have just gave up a tenancy in 2aillsa road Gourock,flat which was clean and tidy when inspection was done by k*, this person made me feel be littled felt like a piece of dogs dirt on the sole of her shoe. She went down on her hands and knees to run her hand along laminate flooring for dust and if she didn't get any move to another part of floor until she did, told me I wax the cause of black dampness on bedroom wall and mould on toilet ceiling and window sills and frames, also put her hand on
Firstly, I can't recommend Homezone highly enough. Matthew and Denise in particular were so very helpful but the whole team are fantastic. I recently bought a property with them and they simply made the whole process a LOT less stressful and most certainly helped keep the purchase moving along at a quick pace.
As a previous renter for many years and looking at a fair amount of properties with other agents before dealing with Homezone, I have dealt with many many different estate agents over t
In June/July I instructed Connells to sell a bungalow in Malvern. As it had not been sold they were instructed to rent the property. They found tenants quite quickly. The tenants then decided to buy the property which is when everything went wrong. I gave them my solicitor's details by email and phone and also informed the Property Lawyers Connells had suggested that I did not wish them to act for me. I was in hospital when my wife returned home to find a message from Property Lawyers saying th
I first rented my flat in Putney in September 2009. My first set of tenants stayed 4 years and were fantastic. Erol then worked really hard to get me new suitable tenants (and I stress the word suitable), who stayed for about a year, but only moved due to a relocation overseas. Again these were excellent tenants. Erol worked really hard again and got two more great tenants who stayed until I sold my flat. Erol listened to what I wanted, was extremely efficient, professional and always pitche
Absolute worst company I have ever leased my house with.
The customer service from the branch staff through to the customer care team are a disgrace.
Recently this "company" allowed a tenant to destroy furniture and belongings in a fully furnished property and have completely washed there hands of any wrong doing or compensation.
Elaine at the branch is useless I have asked her on 4 different occasions to forward on a valuation of the house that was completed and I am still waiting o
We instructed Mansbridge after a valuation visit from Ben. We had 3 valuations from different estate agents and Ben really gave an excellent first impression, he was friendly, knowledgeable and very positive about our property so that I had confidence that he could sell it. Once we had instructed, Julie took over as our main point of contact and she was friendly and helpful. Although, any staff member that we dealt with either by phone, email or in person at the Mannamead Office were very pr
Viewed a property with these people and asked about pets, the woman assured us that pets were allowed. Tenancy signing date, which was with the Landlady and we discovered that there were, in fact, no pets allowed and also that the Landlady & Landlord had issues with Hitchen & Co withholding tenants rent payments. At this point we had already paid the referencing fees which are none refundable and our months rent in advance to Hitchen & Co and had no choice to move in, based on the now clear real
We moved to Ringley Property around 5 years ago, after believing that nobody could be worse than Countrywide. How wrong we were! Do not go near them with a barge-pole. Some examples:
1. Exorbitant fees for no service. This includes their inability to respond to emails or phone calls; to do the site visits they promise; even to fix a bannister in 5 years. The only thing they do is take your money and charge you for this honour.
2. Inexplicable bills. Having just moved, our solicitor reviewed thei
We went to view a property the estate agent was selling and were asked if we wanted to meet with their mortgage advisor as we were first time buyers. We met with Jenna and were made to feel like no ask was too big, and there were no silly questions, where as when we were at the banks with their mortgage people, we felt as though we weren't able to ask for fear of looking daft. Jenna talked us through everything and explained all the different types of mortgages to us, ensuring we understood. We
