I am 32 year old, employed woman, living on my own and had taken the property on for 6 months pending the purchase of my own house.
Lets put it this way, if I ran my department like this I would have lost my job 100 times over - the worst letting agent I have ever had the displeasure of dealing with. I was lucky that I had a brilliant landlord whom I ended up contacting directly!
I would like to take the opportunity to highlight what a disappointing service Harrison Murray and their mainte
One Word - Useless.
Issue One
We rented a property for a year. We extended it for a year. A week before the the first year ended we were told that the decision had been changed and we had 10 days to move out and find somewhere else to live. After a lot of hassle we managed to get a 2 month extension to allow us to find somewhere else to live.
Issue Two
During our whole time there, we had a lot of problems with the house as it was a bit old and decrepit (the rent was cheap due to this, and we w
Honesty, courtesy, customer care and professionalism are words that, in our bitter experience, could never be associated with Countrywide Residential Letting and their subsidiary, Fulfords Lettings of Exmouth. It is glaringly obvious that they are interested only in making money – by any means. In our short but unhappy dealings with this organisation, they were grossly dishonest, indifferent, rude and amateur in all their dealings. So much so that we took them to the Property Ombudsman, wh
This is quite easily the worst letting agency in the whole of Brighton and its surrounding areas. If you are a prospective tenant the best advice I can give is to stay away from them unless you wish to put yourself through one of the worst experiences of your life.
In the beginning they are very friendly and show themselves very keen to get you to sign the contract and pay the deposit as soon as possible. They will not hesitate to make any promises before you sign but will do all they can in or
It's a pleasure for me to write this review regarding to the ludlowthompson employee Nikki Pierre. She completely saved my day, here my story:
My search and registering with Estate Agents to rent a flat with all the big names in Acton High Street was absolutely disastrous . Never needed this service before, I expected to be received with open arms by the staff members, instead I have been treated with contempt, disdain, long faces, bad mood and disrespect by the employees I tried to contact.
I wish I'd done a bit of research on this agent before getting involved.
The property needed a lot of repairs when I viewed it, I was in a hurry to move so I accepted their promise to have all the areas fixed after I moved in. I was in the apartment months and they never followed through. I chased them up and they eventually stopped answering my phone calls. I popped into the office and was met with rudeness, contempt and aggression (pretty standard from their office as it goes) and told that
I would highly recommend not going with Kingstons. Firstly, our house wasn't cleaned before we moved so we had to remove items left behind by the previous tenants and we had a huge back log of bin bags left by them too which eventually resulted in a mouse in our kitchen. We phoned Kingstons to sort this and when someone was sent out, to our dismay they had scattered mouse poison all across our kitchen counters.
After a series of other problems, we had a knock on our front door during November
Having fallen in love with Looe some 25 years ago, the opportunity to buy our own place was too tempting a proposition not to pursue. We were delighted to be shown a property we ultimately fell in love with which was being marketed by Bradleys. The viewings were conducted promptly and with professionalism and all queries and questions were answered clearly and concisely. If this was the sort of service we would receive from Bradleys if our offer was accepted, then we would not be disappointed
We currently rent a two bedroom property though Homeguard and are very happy with it and the service they provide. Straight from the initial viewing they have been very professional and efficient. They contact our landlords quickly whenever issues arise and Sheena especially has been very helpful.
The only down sides so far have been that the flat wasn't very clean when we moved in. It looked acceptable on the surface but when we opened the drawers, went to use the under-bed storage or lost o
