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Top 10 reviews of the week

Week 47 (16th - 22nd November 2015) - view other weeks


1

Review by Kent on 20th November 2015
Bacon & Co, 1-3 Broadwater Street West, Worthing
Would you use this agent again? Yes

Yesterday (19/11/15)was completion day for the sale of a house belonging to a very close relative for whom I hold power of attorney because he is very poorly and is in a nursing home. Before making any decision over which estate agent to use, I met with four Worthing estate agents and discussed all aspects of the property and its proposed sale, particularly the difficulties that might arise because I live an 80-minute drive away from Worthing.

All 4 valuations came out at more or less the sam

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2

Review by Fabri on 20th November 2015
Ashton Burkinshaw, 11 King Street, Maidstone
Would you use this agent again? No

The lettings agent was all over me like a rash when I handed my £25k to them upfront for the rental of a property which to my horror ended up having a list of problems.

The property management company that is used should be closed down as they are less that useless and all they do is keep citing the fact that I signed a contract and am bound my my contractual obligations, however, that obligation does not go both ways.

I had a raft of problems;
Cesspit pump not working, not fixed, boiler n

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3

Review by Sarah on 18th November 2015
Findahome Online, 80 Victoria Road, Stoke On Trent
Would you use this agent again? Yes

We knew that our property was in a popular area and didn't want to pay the huge fees some of the other agents were charging. We viewed a property with Findahome Online and the experience of arranging a viewing was smooth so we asked them to come and value our property.

Tom came to chat with us and was really friendly, we asked for feedback about any improvements we could make to the house before going on the market and he was really helpful (I think we would have spent far too much had we not

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4

Review by PrivateLR on 18th November 2015
Balgores Property Group, 28 Southernhay, Basildon
Would you use this agent again? No

Had a an email from Christine to ask if I was happy with the deposit amount to be returned to myself, confirmed this on the Friday she advised should be in my acc within the hour however may take upto Monday. Called Christine again on the Mon to advise it had not reached my acc, was told by her she had forgotten to do this on Friday however she will have it in my acc within the hour again. Tuesday morning & still no money, spoke to her again Tuesday AM and advised no money had reached me, was to

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5

Review by Tinsel on 17th November 2015
James C. Penny Estate Agents, 113 Walton Street, Oxford
Would you use this agent again? No

Please, tenants- especially students- stay away from this company. We rented a property through JCP that was owned by one of it's staff members, Israr. Getting anything fixed was a nightmare. Every time we rang or went in to see them, they'd assure us it would be done soon and then nothing would happen. One of the female letting agents at one point wandered into my bedroom with a large group of strangers- without informing us there was a viewing that day, without knocking on the front door, and

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6

Review by KMRH on 19th November 2015
Bourne Estate Agents, 72a High Street, Alton
Would you use this agent again? Yes

I've just read the post left by "KM" and felt I had to have my say. Let me state from the outset, I'm a real customer of Bourne in Alton. They handled the sale of my father's property in March 2015 and subsequent move to Alton I rarely review anything online, but the comment by "KM" couldn't be further from the experience we had with Bourne, so I wanted to lend some perspective. They handled the sale of an unusual, but not straightforward period property and subsequent purchase of a new-build,

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7

Review by R. on 20th November 2015
Wooster & Stock, 105 Acre Lane, London
Would you use this agent again? Yes

I would like to share my experience with Wooster & Stock Brixton on the recent sale of my flat (August 2015). The circumstances were quite difficult as the sale was due to separation, but both Luke and Millie have been absolutely great at handling everything whilst remaining calm, professional and supportive.

Luke provided a valuation for the flat at a very early stage of the negotiations with my former partner (who didn't want to sell), and I was really so grateful he didn't â‚€‚

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8

Review by Mark on 20th November 2015
Gascoigne Pees, 1 South Street, Emsworth
Would you use this agent again? Yes

Gascoigne Pees are the agent for a property we're buying and asked if we'd consider using them to sell our current property.

We agreed they could come to value the property, and were immediately impressed with the friendly, and no pressure visit. They were very open to discussing their valuation and the reason behind it.

We agreed to list the property with them immediately.

We asked for guidance on any changes they'd recommend making to help get the highest possible offer.

They mad

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9

Review by AKD on 21st November 2015
Bradleys Estate Agents, 47 North Street, Exeter
Would you use this agent again? Yes

I have dealt with the team at the Exeter Branch for many years. They acted as the agents for the vendor from whom I bought the property - in fact it was Robin Middleton who represented Bradleys at that point. They subsequently acted, on my behalf, as the letting agents for the property for several years. When I decided to sell the property earlier this year there was no question on my part that they should act for me as the selling agents.

I think this short account of the history of my dealing

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10

Review by SettledinEgham on 21st November 2015
Stirling Ackroyd, 179 High Street, Egham
Would you use this agent again? Yes

We recently bought a property through Townends Egham and as a result of the initial high level of customer service, we also decided to sell our house using Townends Egham.

When we had made the decision to sell our property, we were reluctant to speak to Townends based on an awful experience purchasing through this branch 8 years ago. My opinion of Townends Egham has now completely changed and I would be pleased to recommend using this agent.

Firstly, my calls were returned promptly and my ini

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