My partner and I have dealt with the Cj Hole branch located in Southville and had problems since the first day. First the agent who was responsible for the property we were interested in said that the tenancy term could be 6 months (we asked him as soon as they called us back after viewing the flat because that was the term we were looking for) so we agreed and paid £598 for a holding deposit. After they had received the money they contacted me again to say that the landlord was only interested
Where to start...
House filthy and full of discarded items left by the previous tenants when we moved in beginning of July last year. Taps were running in one of the bedrooms, probably for months as there was a deep layer of limescale in the sink. Curtains ill-fitting and rail held together with sellotape. Toilets equally filthy. The freezer had a thick layer of ice so the drawers didn't fit. Two rooms had dirty/damaged mattresses - agents agreed these would be replaced a.s.a.p and the rubbis
There is simply nothing positive I can say about sherlock homes, the entire team are unhelpful and at times rude, they are simply money grabbing jobs worths and have no idea how to talk to clients and can clearly not run the company.
When my cousin and I first moved into the property it had not been cleaned and was full of damp and mould hiding behind the furnishings, when this as explained to Sherlock Homes and it took them 9 months to even come and assess the situation! When assessed it to
Our experience with this estate agent was terrible. As prospective students looking to rent a house, we approached C P Walker assuming them to be quite reputable in the area. However, we soon realised this was a facade, as their service and staff members were absolutely dreadful!!!!!!!!
When we went to go view our first house with this estate agent, we got lost and called them to notify them of our delay. However, when we reached the house 10 minutes late, Jade stood waiting with her arms fol
First of all, if there was rating worse than terrible then that of what I would of chosen and I think they will still get 1 star (which is the lowest rating) but if no stars was an option then that is what I would choose.
After paying £300 admin as a single person moving in to a one bedroom I would of expected nothing short of a phenomenal service but as I expected I experienced the exact opposite of this. Prior to moving in I rang Blundells with several queries, is Sky TV available in the pr
Disaster! Rude and unprofessional.
I wanted to view a property being handled by the Stoke Newington branch of Next Move. After some contact with the agent, we had arranged an appointment. I am currently living in Germany and relocating to London so I couldn't easily schedule a viewing. I had been having real trouble finding a place because I have a cat and so few apartments accept pets. I spoke to the agent about putting in a holding deposit to take the place off the market for a week until I c
Lets Direct managed a brand new flat and brand new house of ours for a few years. In that time the different tenants they placed in our flat caused numerous damage to it. The last tenants left it dirty and unclean, Lets Direct asked for the keys to clean it, they didn't, took the flat back off them and spent over £1000 repairing it back to a decent condition. They refused to give us the last tenants deposit and hadn't registered it with a tenancy deposit scheme for us to try get it.
The hou
Unfortunately, my experience with Martin and Wright was not a positive one.
From our moving in process to exiting and having our deposit returned, there were many issues resulting in unsatisfactory customer service in my opinion.
Moving in procedures took a long time, very slow and a lot more paperwork was needed than some other agencies, such as with my new tenancy. I had to hand in notice at my previous tenancy but was unsure until just 2 weeks before they sent us confirmations. We dealt w
Had nothing but trouble with this agency. Starting with them demanding I pay an extra ‚£600 deposit as they couldn't get in touch with my previous landlord for a reference despite the fact I sent them 2 years of bank statements showing I received a full deposit back from previous property and that my rent was ALWAYS paid on time. I had to take out a loan to cover this hoping it would be worth it. I was wrong. The second day I was in the property the agent let herself and the landlord in whils
Overall my experience was very negative. Due to the number of issues that arose in my one year tenancy I've presented them in chronological order:
At the time of making our offer the admin fee (ƒÂ¯¿½400 compared to my usual experience in London of ƒÂ¯¿½150) was not as clearly advertised as I feel it should be. It appears Greene and co agreed as they changed their website after we complained about the fee, and its hidden nature, and allowed us to pay less.
Upon moving in there wer
