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Top 10 reviews of the week

Week 38 (14th - 20th September 2015) - view other weeks


1

Review by MBEH on 18th September 2015
Bridgfords, 56 John Williams Street, Huddersfield
Would you use this agent again? No

DO NOT GO WITH BRIDGFORDS. It has gone from bad to worst to unbelievable with this company. First of all they asked for a security deposit which we were told we would receive back. £180. At the end of our tenancy to then be told the regulations had changed and we wouldn't be receiving this money back. We were told we would be renting the house, until the day of moving in to be told we would in fact be only renting the room and the room with the fire escape window would be kept locked. We had to

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2

Review by Ilya on 18th September 2015
Bairstow Eves, 153-157 New Union Street, Coventry
Would you use this agent again? No

To start with the property which this agency was advertising was almost new and well furnished, therefore we didn't think too much and didn't search for feedbacks which was a mistake.
Firstly, the property presenter - Cara didn't know anything about the apartment. She said that bills should be low as the property is new, however when we then looked at the energy ratings it was E, which means the cost of bills is high. Also she was not aware that sofa staying in the living room is sofa-bed. And s

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3

Review by Trish on 16th September 2015
Emoov, 121 Sloane Street, London
Would you use this agent again? Yes

I am really pleased with the overall service of Emoov. I reviewed many online agents before deciding to select them as my agent for a property sale. I had some negative comments from family and friends about using an online service but I felt confident that this was the service that suited my needs. The appointment was made quickly with good communications for the measure up and epc pack. The gentleman arrived on time but worked so quickly I had to ask him to slow down as my mobility issue could

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4

Review by Mercedes on 16th September 2015
Lettings R Us, 8 Harris Close, Frome
Would you use this agent again? No

Never go with this letting agent!! Richard Candy is a arrogant, rude, manipulative man. All he cares about is money!! We moved into a property whilst I was 7 months pregnant!! He had told my partner and myself that the gas heaters had just been serviced and that he would send the safety certificate along with our contract, however this was never received! Once I had called the letting agent to ask where the certificate was, I was then told that it was actually up for renewal!! Even though Mr Can

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5

Review by Very on 18th September 2015
Wallakers, 69 Victoria Road, Surbiton
Would you use this agent again? No

I have read reviews here and surprisingly my terrible, unlucky experiences completely align with other negative reviews. I strongly feel anything good written here is someone from their agency or someone they know such as a family member..
They don't know any basic details of the flat they are renting out. They don't know where the meter is, who supplies the energy and other utilities, they don't give you the keys you need. On top of these mishaps, they are the rude ones, they are arrogant, comp

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6

Review by Miss on 19th September 2015
Martin Brookes Estate Agents, 297 Hertford Road, London
Would you use this agent again? Yes

I am a landlady looking to rent my property for the first time so I spoke to a friend in 2012 who introduced me to Martin Brookes Estate Agents. I rang Martin Brookes and spoke to Criag, one of the directors who attended to me swiftly. He spoke to me professionally and made me feel at home. He gave me all the support I needed without delay. Since that time, I have been liaising with other wonderful members of staff such as Lola, Heidi and others who have equally been supportive to date.

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7

Review by Wanida on 16th September 2015
McDougall McQueen, 103 - 105 Bruntsfield Place, Edinburgh
Would you use this agent again? Yes

First thought of selling my flat while living so far from it was very nervous. Never had an experience nor used any estate agents before. Decided to search up on internet and found allagents.co.uk where I searched for agents in Edinburgh. Found McQueen Legal which came up with 5 star ratings. Read all reviews and decided to email for a quote and advice. The same night I emailed I got a quick reply back from Mary McQueen which was a surprise. She answered all my questions and an initial quote for

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8

Review by J on 18th September 2015
Sawyer & Co Estate Agents and Letting Agents, 52 Church Road, Brighton
Would you use this agent again? No

Two weeks ago my family and I agreed to rent a flat with Sawyer & Co., paid the holding deposit and so on, and then we received the confirmation that everything was OK and the payment instructions. However, ONE DAY before moving day I received an email from Charlotte Robinson saying that we COULDN'T MOVE IN (She's the one that confirmed previously) since there was a problem" with the landlord.
They didn't offer any help or whatsoever, I asked to talked to Charlotte's manager, a guy called Luk

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9

Review by Stuart on 18th September 2015
Lednor & Company, 3 Bridge Street, Bishops Stortford
Would you use this agent again? Yes

As a first-time buyer I could not have wished for a better first experience of an estate agent. There is a lot of negative publicity surrounding estate agents, i.e. that they are working for the sellers and only concerned with their commission, but Rebecca works for both the seller and the buyer â‚€‚“ she genuinely wants the best outcome for everyone involved. When I attended the initial viewing of the property she was extremely approachable, friendly, knowledgeable and profes

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