Even from the initial encounter of moving into the property was a nightmare and if it hadn't been that my friend needed a flatmate I would probably have just walked away.
The property was a two bedroom property that had been leased by my friend and her friend the previous year. As the other tenant was moving out my friend, who wished to keep the flat on for another year, asked me to move in. We thought this was would be simple as plenty of notice was given to the agency that this is what we wa
Where to start... Unfortunately I don't have several weeks to write this review so I'll have to focus only on the particularly outrageous behaviour, since literally every single thing which could have been shambolic about their conduct came to sickening, disgusting fruition - nasty, rotten fruits made from deceit, unprofessionalism, and unaccountability.
Firstly, they LIE through their teeth from the very first day. We were told upon viewing a property that the leak in one of the bedrooms wa
Joke of a company. Problems started before we even moved in when they managed to loose the documents that said that we had paid in full our deposits and so instead we were being told we still owed this money. When we explained to them that this money had been paid they said they would look into it and left us in suspense over the next couple of weeks over what they thought we owed and what we needed to do next, admittedly once prompted they did eventually sort this out and managed to find that w
I have been meaning to write this for some time. The staff, especially James, were lovely and approachable. The problem was the owner who they failed to tell me would be managing the property until it was too late. The trouble started straight away, I had no condition report which when i queried was taken as a personal insult and the abuse started from there. The toilet could only be flushed by putting my hand in the cistern, nothing major unless this goes on for weeks. Then the heating broke do
Horrible experience first off when the fridge broke that came with the property and we requested it be fixed or replaced due to the fact I was pregnant and was afraid of consuming spoiled food baseless took it upon themselves to let the landlords know that we can get a fridge from FMO. So I had to let them know that's my entitlement to decide to use and not for them to decide to let the landlords know what we as military get and don't get. When it came to check out we ended up doing it 3 weeks b
We feel very disappointed in Cross Keys despite having heard good reviews. We used them for both the selling of our property & the possible purchase of another. The selling of our property didn't work through no fault of their's. We found Rob very helpful, honest & communication was fantastic at that time.
Unfortunately on the purchasing of a property things didn't go to well. we were recommended to view a property by Cross Keys. On viewing we loved it & put in an offer, negotiations were made
I wanted to share my experience with * Connells in the hope that I might save anyone else from the mis fortune of dealing with him!
My partner and I went to view a property with Connells, which we did not go for, and ended uo almost being railroaded into obtaining a mortgage through them. When we first spoke with James over the phone he was polite and helpful, we decided to go with him to help us obtain our mortgage. We have a 6 month old baby and are also getting married and thought that he
My wife and I were looking to purchase a property through Gregory Brown and the experience has left alot to be desired, ethics what ethics....? We will never use this agency or these individuals again.
We have been involved in the purchase of a 4 bed property in chestnut grove where to start Will (who has all the charisma and charm of a wet paper bag) makes it clear that his interests lie with the seller, we are beaten up to a price of 465 through a flurry of anonymous last-minute bidding (extr
Found the most amazing perfect flat through Taylor's which suited me and my flat mate perfectly. On the day of signing everything went smoothly with all the admin fees etc discussed (which were extortionate), then we were told we needed to take out a monthly tenant insurance per person! This was not explained to us at all until we had pens in our hands ready to sign. When we said we didn't need it as it was for personal belongings and neither of us had anything of real value we were told the co
I not only dealt with Richard Read, Kelly Davies, but also Andrew Davey. Our experience when using Pinnacle was an utter disgrace, when we viewed our flat it was a complete mess, but they assured us it was because of the tenants there at a time. We were charged a month and a half rent in January for deposit each, therefore, we gave them over a £1,000 to the landlord, that including Pinnacle's split, before we had even moved in. They also assured us that in July, we would only have to pay half r
