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Top 10 reviews of the week

Week 3 (12th - 18th January 2015) - view other weeks


1

Review by Simon on 17th January 2015
Maitlands, 3 Plymouth Road, Plympton
Would you use this agent again? No

I have mixed opinions about using Maitland's, whilst they did sell my apartment and the sale did eventually go though it was a rough ride.

The appraisal was carried out by Darren; he seemed very professional, upfront and honest about marketing our property, what we should expect from them and what price we could achieve. There was some confusion about the fee though as Darren explained the new paperwork they had been given was causing them difficulty and that they had a meeting at the office so

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2

Review by Sarah on 15th January 2015
Martyn Gerrard, 109 The Broadway, London
Would you use this agent again? Yes

Before we bought our first home, we thought that the process was going to be an absolute nightmare. We had heard horror stories about terrible, rude estate agents, inflated markets and crazy bidding wars, and were dreading the whole ordeal! Until we met Tom Sexton from Martyn Gerrard.

It is no exaggeration to say that he is an absolute prince among estate agents. From the moment we met him, he put us at ease, made us feel like important clients, didn't try to push up our budget or tell u

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3

Review by Unimpressed on 17th January 2015
Alex Neil, 146 Lower Road, London
Would you use this agent again? No

We decided to put our 1 bedroom flat in Greenwich on the market with Alex Neil back in August. When they came to value the property, they were incredibly impressive, and we really bought into what they had to offer. We felt that the price they'd valued the property at was too high, which we communicated to them, however they assured us that their valuation was correct and if anything slightly conservative. We trusted them (largely due to the reviews on this website) and went ahead with their rec

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4

Review by H on 14th January 2015
City Residential Ltd, 81-87 Victoria Street, Liverpool
Would you use this agent again? No

I am a tenant in Alexandra tower, mainly rented out to students, the only reason I fell for the place was the view. From first day I started dealing with them, starting with the viewing which is scheduled for 4 or 5 viewers at a time I didn't mind that, they were always in a hurry during the viewing, later I knew why, the very bad sewage system especially in apartments on the left side of the building, there was a bad smell in the toilet the even highlighted by the lady showing as around saying

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5

Review by Lilywhite123 on 13th January 2015
Hoskins Johnson, 22 Market Street, Pontypridd
Would you use this agent again? No

From day one with these agents, the service was poor. We were asked to come up with large sums of money for deposits and agency fees, to which we weren't given a respective move-in date. Both my partner and I had jobs that even on our own individual salaries would have comfortably paid the rent and bills each month, yet they said we both had no credit history and were made to find a guarantor at extra cost. When my partner's father acted as a guarantor, they wanted to see the ins and outs of his

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6

Review by mferris on 15th January 2015
Putterills, 37 Chequer Street, St Albans
Would you use this agent again? No

I used Putterills a couple of years ago to sell my property. The main problem I had during the sales process was the valuation of the property and I really had to fight to get them to put it on the market at the price I wanted.
Once they agreed, they then went ahead and published the newspaper ad at the lower price. To their credit they then backtracked with the potential buyers well enough to ensure we got the price that we had fought for.
The other, issue which depending on your position w

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7

Review by NEVER on 14th January 2015
Romans, 167 Victoria Road, Aldershot
Would you use this agent again? No

I NEVER write reviews but the service from Romans in Aldershot was disgraceful. Upon meeting the agents (two turned up) they were full of charm, smiles and promised the earth - regular updates (every Friday) throughout the process, they expressively said they have a potential buyer for the property who was in an excellent position and ready. It was in fact very different. Once I had signed with them and they had been in to take pictures. I agreed the 'great buyers' offer. It then went quiet a

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8

Review by Amy on 13th January 2015
Prospect Estate Agency, 36 High Street, Bracknell
Would you use this agent again? Yes

My first dealing with Prospect in Bracknell was with Shannon Smith, who may I add is an absolute credit to your company. I originally wanted to view a property so rang to enquire and was promised a call back. I did not get this call back and I rang back and got put through to Shannon. She said this was because the original property was no longer available and immediately apologised no one had let me know. She then mentioned a property at Crofton Close, which I was also interested in, and at Chi

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9

Review by Alice on 16th January 2015
Oasis Properties, 39 Otley Road, Leeds
Would you use this agent again? No

Really awful agency! We moved into a 10 bedroom house in headingley in July and have had problems right from the start. When we moved in the house was filthy with mould everywhere (freezers, blinds, windows etc...). They also hadn't sorted a previous electricity bill of £600, which they neglected to tell us so we had Scottish power trying to charge us for it for months and it also messed up the bills that we had sorted as we couldn't switch companies as there was an outstanding payment! The maj

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10

Review by Amin on 15th January 2015
Castle Residential (London), 25 Greenford Avenue, London
Would you use this agent again? Yes

It gives me pleasure to write this review for Mrs Martyna Kay.
I started looking for a flat to move in after my previous landlord informed me that he was coming back to his flat, and after I lived in his flat for six years. So initially, I was bit concerned how to find a convenient flat and go through all the dealings of a tenancy agreement and the move within a short and very busy time at my work. I contacted Castle Residential, then found a nice flat through them. Then I knew Martyna Kay wh

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