Continuous email requests for further information from Ludlow to me when already I had already sent the info asked for.
Lack of notification or confirmation when documents sent, not even an acknowledgement email to advise documents received.
Lack of clear explanations of what was expected of me in terms of payments due i.e second instalment of £500 to remove property off the rental market.
Despite requests to Ludlow to confirm tenancy agreement agreed no definitive answers given, onl
When I first ever dealt with Scott McKinnon from zone letting was when I moved into a property flat 2/1 543 London road Bridgeton the flat was filthy and the agency said it was cleaned to professional stamdards and it most certainly wasn't. I was 9 months pregnant and also had to keep my lease for a further two weeks with my previous flat until I got my new one cleaned, it had all sorts of stuff belonging to previous tenants left too and on the inventory and ad states it should've been unfurnish
I cannot stress enough the need for landlords to stay away from this company. I have been treated atrociously by AM from the moment that it was apparent that I would be using their service.
I was a first time landlord looking to rent out my own property while I moved elsewhere. As such I was inexperienced in renting. AM took full advantage of that. The issues I had are below:
1. Against my express wishes, they kept pushing for me to rent to young professionals. I eventually gave in becaus
I viewed a property in Slough with the help of Haart, Maidenhead branch. Before we finalized I clearly told that I will be staying in the property only for 8 months, Jasmine on behalf of Haart agreed to it and I made my first payment to Haart.
They presented a tenancy agreement to me on the day of moving in (that too after multiple emails and calls), which was for 12 months. When I objected to it and asked for break clause Jasmine told me that the agreement can't be changed now as it will take
We listed with Emoov in February and accepted an offer within 1 week. I was originally wary about going with an internet estate agent with payment upfront as i worried that without a cash incentive we would struggle if the sale hit difficulty. We were the middle house in a chain of 5 and our experience was horrendous, lasting 20 weeks.
My original fears however were mis-founded, with all the other estate agents in the chain being typical high street agents working towards a commission, their ef
An absolutely shockingly bad company - email below sent and marked as urgent. Funnily enough not responded to.
A previous email went unanswered for three weeks and was only eventually answered when it was resent three times since that date! If ever I call the office, the member of staff i need is always in a meeting, is this because he knows he might actually have to answer some difficult questions?!
This company are a shambles - I have escalated my email to a manager but surprisingly, no
What can I say about Acquire Estate Agents that's positive? Frankly very little. The only possible thing I could think of is I now have an easy answer when asked the question 'Who are the worst people you have ever dealt with?'
However, if you a landlord that sees tenancy as zero sum and likes to play the game 'see if we can trick tenants into signing this agreement' and banking on finding another bunch of gullible idiots one year hence (as opposed to a constructive relationship that benefits a
I used Park Row to sell my Leeds property after relocating to Edinburgh, with a clear remit that I needed them to be more responsible for things like checking instincts of the people buying and looking after the property (ie getting meter readings at exchange), as I could not be physically there and targeting first time buyers (which they said the house was ideal for).
While they did an excellent job getting above quality brochures made (putting the property in the best light) and getting peopl
My Name is Max and I'm 19 years old. I found the advertisement of my flat on spareroom. Via this website I get in touch with them and I made an appointment for viewing the property. I was giving them a call and the next day I get an appointment, which is really fast! I really liked the property so I decided immediately to take it. I was able to move in the same evening. When I moved in I had an issue, because over my door there is a window and if ones is turning on the light in the kitchen it's
