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Top 10 reviews of the week

Week 20 (11th - 17th May 2015) - view other weeks


1

Review by Elene on 15th May 2015
Bradleys Estate Agents, 55 Mutley Plain, Plymouth
Would you use this agent again? Yes

Buying a new property is a very difficult process and to achieve the desired results a considerable luck is required. And the only way this lucky outcome is achieved is determined by the Estate Agents you are lucky enough or unlucky enough to be dealing with. In other words, the professionalism of the agent and most importantly his keenness, eagerness and desire to really get involved in your life, help you make up your mind and decide and, hence, take the important responsibility for the new ch

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2

Review by Olivia_H on 14th May 2015
Dexters, 349 West End Lane, London
Would you use this agent again? No

Having moved out over 6 weeks ago from one of Martin & Wright's properties, we STILL have not received our deposit back. Jane Mifsud from Accounts has been the most incompetent person we have ever had the displeasure of dealing with.
Myself and my 2 flatmates have been absolutely appalled by her lack of communication with us regarding getting our deposit back - we email her, call her, copy in the owner, anything to try and get a response out of her and receive short, sharp emails a week or so a

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3

Review by Angie on 15th May 2015
Sovereign House, 213 Victoria Park Road, London
Would you use this agent again? No

Incompetent, lying and rude!! After living in Victoria park for 9 years we decided to go local and chose Sovereign house as our lettings agency. What a hellish experience! 1 month after our two tenants (who were referenced by the agent) moved in , we received a call from the lettings viewing agent nervously asking if we wouldn't mind 2 extra people moving in?!!??! This was an unexpected call as our tenancy contract was with 2 tenants. I said no as the flat is not designed to cater for 4 tenant

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4

Review by C&A on 15th May 2015
Ryder & Dutton, 33 Middleton Gardens, Manchester
Would you use this agent again? Yes

My agent who has helped me and my boyfriend through the whole purchase was Pat Boycott.

The first property we was going to buy, things fell through after finding something out about the property we was not happy about.
I do in part blame Ryder and Dutton and also the vendor for this, which lead to me losing out in ‚£100!!! from my solicitor for the search fees, which I then had to pay out again when choosing a new property!
I do believe Ryder and Dutton should have found out everything a

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5

Review by CoffeeCat on 13th May 2015
Amber Residential, First Floor 166C Alcester Road, Birmingham
Would you use this agent again? No

DO NOT USE THIS LETTING AGENTS. Only do if you want to get any shred of your deposit back, all your issues with the property ignored and rude staff. Me and 2 friends (all students) rented a property with Amber in 2013-14 and I regret ever even walking in to their office. The house was not in good condition, the usual painting all over the damp patches to disguise the condition when viewing sadly fooled us as damp was a massive problem from shortly moving in (of course we were blamed for). We wer

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6

Review by B on 12th May 2015
Coastal Management Ltd, 99 Western Road, Hove
Would you use this agent again? No

I would strongly dissuade anyone from using this company. We saw the reviews when we were in the middle of signing our tenancy agreement and thought we'd be optimistic and give them the benefit of the doubt in spite of their rating of <2 stars. Unfortunately, in this instance, all the negativity ultimately proved to be justified. Save yourself a great deal of unneccessary stress and financial pain: do not make the same mistake as us.

- Our building was full of smokers, and - as, the buildings

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7

Review by Helen on 13th May 2015
NGU Homelettings & Sales, 469-471 Durham Road, Gateshead
Would you use this agent again? Yes

We have a portfolio of 8 properties in the North East. We bought them around 2007. I can't remember the exact date, but after neglectful management from a number of agents, I wanted to find out what other agents were out there and what they ware like. My first phone call was to NGU and I was passed to Caroline Hills. I explained to her that we have a small portfolio, along with some of the existing problems which needed to be resolved and she was completely unfazed. Not only was she friendly, he

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8

Review by 25YrOldBrightonian on 12th May 2015
Kendrick Property Services, 10-12 Lewes Road, Brighton
Would you use this agent again? No

Easily the worst estate agent that I have ever dealt with. Despite the fact they try to give the impression that they are a kind and caring, different-to-all-the-rest business, they are not. They are perhaps worse.
Will take you for a ride at any opportunity and will very rarely do anything to try and improve your position. The only times they have ever done what was needed was following legal action.

Upon moving into the current property we did not have gas for a month. We had a completely in

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9

Review by Carl on 13th May 2015
Walton and Hipkiss, 111 Worcester Road, Hagley
Would you use this agent again? No

I rented a Farm House via Walton & Hipkiss. Shortly after moving in it became apparent the property was uninhabitable, just some of the issues which came to light were -

- Sewage leaking in to the garden
- Mice Infestation
- Toilets not flushing
- Shower not working
- Roof slates slipping causing mortar to fall in to the garden

Walton & Hipkiss offered very little help or support through what was a very traumatic 4 months (we moved out the property after 4 months due to health concerns

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10

Review by Miss on 12th May 2015
Home Bridge Property Ltd, 2a Park Road, Yeovil
Would you use this agent again? No

I have lived in many rented properties, in London, Bath, & Devon but I have never had to deal with such a rude estate agents.

During my move out they were very rude to me and actually I would say bullys, I paid 200 to get the place professionally cleaned I had receipts for this to but during my move out Rob was feeling for dirt on the worktops, they were In fantastic condition and had been steam cleaned! He continued to wipe his finger above door frames and every time I tried to speak he rais

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