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Top 10 reviews of the week

Week 2 (05th - 11th January 2015) - view other weeks


1

Review by RG137 on 7th January 2015
Bridgfords, 21 Albion Street, Manchester
Would you use this agent again? No

I only wish I had read reviews before signing up with this agency.
I am renting a property through Bridgfords as of 17th December but am extremely unhappy with the way that our property has been handled in entirety.
1) Viewing the property, 6 groups of potential tenants were asked to arrive at the same time and then made to wait outside to view one by one. Whilst viewing we were told multiple times that the flat was very popular and would go that night so if we wanted we would have to put th

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2

Review by abx123 on 9th January 2015
The Deposit Protection Service, The Pavilions Bridgwater Road, Bristol
Would you use this agent again? No

This service is extremely biased towards clawing back deposits on behalf of greedy landlords and dishonest letting agents.

I would never use them again as they are clearly incapable of following their own processes.

The "adjudicator" was apparently CILEX qualified but unable to sort simple facts.
The landlord and letting agents were given rights throughout the process that I as the tenant was not.
Don't waste your time going through the adjudication service - if there is a dispute you

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3

Review by lamiae on 6th January 2015
Gordon & Co, 6 London Street, London
Would you use this agent again? No

Worst Agency Ever! This agency is a real joke!
I am extremely disappointed of the Gordon and Co services. Unhappy, unsatisfied client. I was told I am paying £300 agency fees, as they 'Manage the property' and will 'fix' any issues if needed be.
From my experience, it was a huge failure as there is no added value from their services:

1- Poor negotiation skills (they just accept whatever landlord says and rip tenants off)
==>It took them long time before finding me a place! They didn't pr

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4

Review by BrunelStudent121 on 8th January 2015
Lords Associates of London, 105 Hillingdon Hill, London
Would you use this agent again? No

Would definitely avoid if you are a student!! My experiences with Lords Associates ruined my second year of uni, and are the reason why I'm moving back to halls for my final year once I return from my placement.

They adopt almost bullying tactics for to force you to put a deposit down - they do group viewings and if they show you a house you like they basically tell you they'll give it to another group if you don't cough up a large deposit then and there. Being naive students we fell for thi

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5

Review by April on 10th January 2015
Paramount Properties, 150 West End Lane, London
Would you use this agent again? Yes

To whom it may concern:

I just wanted to share how helpful and efficient Mr. Mark Durban and Mr. Jason Pevovar are.

Mark in our case, acted as an Angel in disguise. I sent an email to Mark's email for an inquiry about a certain property Locations he posted online on the 5th of Jan, 2015. The next day, we were desperately looking for available 2 Bed flats or houses we can moved in to ASAP as our last day with our old tenancy was on that day as well.

Around 12 noon on the 6th of Jan, 20

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6

Review by Notahappycustomer on 7th January 2015
iQ Property (Hull), 742a , Hull
Would you use this agent again? No

I picked iq property and they came to look around my house to set the value for rental. It seemed a fairly legit company and they supplied me with all of the management options available. As I was new to this, I got the full management package where iq property would Collect all of the rent from the tenants, do the admin checks and also do house checks regularly.
I don't remember many months within the year that I actually got paid my rent on time. Whenever I called the office, they had an exc

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7

Review by Linz on 8th January 2015
Tyrer & Hart Lettings, 166-168 Prescot Road, Kensington, Liverpool
Would you use this agent again? No

I booked a Property viewing 6 days prior to the first appointment. The day before the viewing I received a call from Mark to ask whether I could view first thing of a morning. Due to work I could not do this so they agreed to keep the viewing to the same day but at 5:30pm instead of 5:00pm.

I was informed that on the day of the viewing I would receive a confirmation call, I did not receive one so at 4:55pm (Office shuts at 5:00pm) I called the office and Antonia/Heather confirmed the time fo

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8

Review by Homebuyer on 8th January 2015
CJ Hole, 268 North Street, Bristol
Would you use this agent again? No

My husband and I found the service we recieved from CJ Hole to be poor and the agents we dealt with to be unprofessional, poorly informed and, in several cases, rude. For example:
1. During the house-hunting process, compared to other estate agents, the agents from CJ Hole knew little or nothing about the properties they were showing and were unable to answer most questions.
2. Agents were occasionally rude, particularly in discussions around the asking price of houses. This is in contrast to

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9

Review by Dave on 11th January 2015
Springbok Properties, Chester Street, Old Trafford
Would you use this agent again? No

We contacted Springbok Properties and David Todd came to see us. He convinced us that the property was worth more than 2 other local independent estate agents had told us. He told us that they had a list of landlords and people buying as investments and that he'd be very surprised if it didn't sell within 6 weeks. Although the selling fees were significantly higher than the local estate agents, David Todd's promises made it worthwhile. After signing up, David came back and took photographs but n

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10

Review by Resident on 6th January 2015
Gatekeeper Property Services Ltd, 165 Victoria Road, Swindon
Would you use this agent again? No

Unfortunately I had the misfortune of renting out a property from gatekeepers in Chain Court, Old Town, Swindon. The problem started from first viewing when the gatekeeper agent lied to about damp marks on the walls. We were told they were historic issues and had been fixed however a few days after we moved in we realised that the wall had mould growing on it. Six months ahead, after countless number of visits from supposedly damp experts and a large hole in the wall to investigate the issue, no

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