Contact Us

Top 10 reviews of the week

Week 9 (24th - 02nd March 2014) - view other weeks


1

Review by Ally on 28th February 2014
Keats Fearn, 15 Downing Street, Farnham
Would you use this agent again? No

I have never had a bad experience with an estate agent until renting a property through Keats Fearn in Farnham and subsequently dealing with their Management company in Rickmansworth. My experience has compiled me to write this review to save other people from a hideous experience, loosing money and generally being treated like a second class citizen because you are the tenant and not the landlord.

Let me start by saying that once you put your offer in, the management agency take over and ema

Read full review

2

Review by Disgruntled on 28th February 2014
Haybrook, Campo Chambers 26 Campo Lane, Sheffield
Would you use this agent again? No

This is going to be a long one but PLEASE READ if you are considering renting. Where do we start...
We viewed the property with Anton, loved it. Anton assured us that the carpets would be professionally cleaned and banisters would be put up on the stairs as we have small children. This being assured to us we secured the property the same day.
We then proceeded with making sure all our documentation was scanned and sent to the office within the 48 hours. (We were moving from over 150 miles aw

Read full review

3

Review by Potter on 28th February 2014
Stirling Ackroyd, 25 St Leonards Road, Windsor
Would you use this agent again? Yes

I had never considered renting my house out and, being one of life's ¢â‚¬Å“non-risk takers¢â‚¬Â I shuddered at the thought. Some of my friends rented their house out, so I know it was an option, but I didn't ever think for a million years that I would ever do it. As a family we came to the point where we needed a larger house. Ideally we would have sold our house and bought another house (keeping it simple), but our house didn't sell and so we were left with a decision to make

Read full review

4

Review by dee on 25th February 2014
Hovepark Lettings, 56 Hamilton Street, Saltcoats
Would you use this agent again? No

Hovepark lettings are everything a proper moral agency should not be, they are rude(Megan) and simply do not care about their tenenants. I had rented previously with this agency for approx 2 years through a private landlord, things went ok and being on benefits myself always paid up to date with the £80 a month short fall expected of me although being a single mum on my own and out of work was alot to ask. I did however have issues such as a broken toilet which was un usable, but hey didn't bot

Read full review

5

Review by Mehmet on 27th February 2014
Felicity J Lord, 310 Mare Street, London
Would you use this agent again? No

They take your card details before putting an offer through to the landlord and if the offer is accepted they withdraw a £1000 security deposit. This security deposit is mainly to secure THEMSELVES that you wont back away from your offer or you'll lose your deposit but don't forget, it's also to take the property OFF THE MARKET so no one else can put an offer for it.

After months of searching for a decent property to match our needs we found one with Felicity J Lord and we made an offer to r

Read full review

6

Review by Bored on 25th February 2014
Manning Stainton, Lettings 42 Queen Street, Leeds
Would you use this agent again? No

We first thought we had been getting great customer service from Debbie as we were looking in oct to move in December but started getting pressurised into moving in before Christmas to be told if we didn't move in November we couldn't have the house. So in the end we had to pay for the house a month before moving in. As anyone who saw the house on new bank street will understand, that the garden was overgrown and messy as was the side of the house full of waste and rubbish tipped from previous

Read full review

7

Review by Caroline on 27th February 2014
Emoov, 121 Sloane Street, London
Would you use this agent again? Yes

Having dealt with high street estate agents in the past when buying and selling properties, I was dreading finding an estate agent to sell my property as I had found the same issues and complaints were commonplace amongst all the previous agents I had used. This was one of the reasons (apart from the cost aspect) that I chose to go with an online estate agent. I researched online and was aware of the cost savings but that I would have to show buyers around the property, which I actually preferre

Read full review

8

Review by Julie on 25th February 2014
Snowden Wilkinson Estate Agents, 21 Station Road, Cheadle
Would you use this agent again? Yes

We sold and bought from Snowden Wilkinson, and from start to finish found them extremely helpful and professional. Ian came out on the Saturday to value our house, and to show us around our future home which was also on the market with SW. We decided the same day to put our property onto the market, and Ian was round the following day to take the photos, and by late Sunday evening the house was available to view on Rightmove. I was extremely impressed with the speed in which Ian got our house

Read full review

9

Review by WhyHasItTakenSoLongToWriteThis on 25th February 2014
Haybrook, Campo Chambers 26 Campo Lane, Sheffield
Would you use this agent again? No

Where do I begin? I was contacted by Haybrook after advertising my flat on a local website (as I wanted to manage the property myself). After having no luck online I agreed to Haybrook advertising the property for me in a let-only agreement. As they were the first estate agents I had dealt with I was not aware of the shocking price they were going to charge me for the tenant finders fee. However I proceeded with them, along with other estate agents who were willing to charge me much less. I had

Read full review

10

Review by Drew1992 on 26th February 2014
IMS Lettings Ltd, 36 market place , Derby
Would you use this agent again? No

Absolutely disgusting service from start to finish from IMS in perticular a childish woman of the name Felicity Gordon.
Where to start? We viewed a property which had a lot of potential in an area we had our heart set on. We were shown around a 2 bed dorma bungalow in a very shoddy manner. It was obvious the man showing around had no idea about what planet he was on let alone a property he should be trying to let!
The house was filthy and still had a lot of personal items left within the roo

Read full review


Sell or Rent Your Property Via allAgents