The property I was living in was rented by myself and a friend. Our experience with Ashby Lowery didn't get off to a good start.
We arrived at the property on our move-in date to find one of the walls in the living room and hallway covered in wet plaster and the sockets on the living room wall were unscrewed with wet plaster behind them. This was work that we were informed would be do before our arrival at the property. However, Ashby Lowery had told our landlord that we were to move in 3 days
We've been renting a property from a different agent for 6 years and had many problems with the house. After deciding it's time to find a new place, me and my partner were very nervous as the letting criteria changed so much over those years and we were worried we won't be able to get a house with our circumstances. We tried two other Bexhill agents before coming across Oakfield, but first one never got back to us with the date of the viewing, the other one was charging £540 on fees only. Prett
I let two properties in Bounds Green, one with Wilkinson Byrne and one with another agents. I have been using Wilkinson Byrne for over 2 years, for full management. I was highly recommended by a friend of mine to speak with David at Wilkinson Byrne who they previously dealt with for a let only service. It started off great. David was very professional with a personal touch and I found him very knowledgeable. He knew exactly what we wanted and found us great tenants within a week. My partner and
Where to start.
Unrealistic inspection requirements.
They inspect properties four times a year. The house can't even look lived in by their standards. Must always look 100% new like there was no one there. To make my complaint clear I have a high degree of standards in regards to cleaning and hygiene. During one inspection, both gardens were perfect, all rooms/surfaces clean aside from two walls with a couple of small marks on. I was informed during the inspection that everything was fine.
My girlfriend and I rented a flat in West Kensington with another couple through Westken Estates. As soon as they had our money, our experience was terrible. They are reluctant to reply to emails and calls are vetted by a receptionist so you never speak to anyone useful. Promises to return your call are rarely kept. Their written English is terrible.
They didn't carry out an inventory and were not present when we moved in, but at the end of the tenancy they claimed that the flat was left "fil
I contacted MyLondonHome (MLH) via the automated, email-an-agent function on the RightMove website. Six hours later Alex Whalley called me to schedule a viewing that afternoon. So I was already impressed & encouraged before my first viewing, having had other agents take 24-48 hours to respond to similar queries. When I arrived for the viewing straight from the school-run with my 8-year-old son Jack, Alex took us straight up to see the flat. He was well-prepared & easily answered all my quest
I found Michelle to be extremely responsive, professional and helpful in my communication with her. All questions were dealt with promptly and efficiently to the best of her ability.
The reason for my "average" rating is because of my overall experience with City Docklands reflects this. Had I been able to give Michelle an individual rating I would have scored her as "good".
The average rating is due to several interactions with City Docklands (Michelle excluded) which were not as positive.
Efficient,effective,excellent!
I recently contacted Underwoods Town and County following a arduous struggle to rent out one of my properties without an agent.
I spent many months of my own time and money attempting to self manage this property with little joy or benefit.
After several unsuccessful meetings with other agents about listing my property I was speaking with a friend who recommended speaking with Lee Bosley at Underwoods Town and County as she had several managed properties with
I have been living in rented accommodation for over 8 years with a variety of companies and I can safely say I have never received such appalling and unprofessional service as I have from Accord.
When we were viewing the flat the service we received was fantastic. We were assured that the property would be fully cleaned if we chose to take it and 'they manage maintenance themselves so we wouldn't have to wait for a landlord to respond if we needed anything, they would just do it' (this turned
