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Top 10 reviews of the week

Week 50 (08th - 14th December 2014) - view other weeks


1

Review by Matt on 10th December 2014
Lawler & Co, 36 Stockport Road, Stockport
Would you use this agent again? No

Unfortunately I have been less than impressed by lawler & co. They were the agents for the house we bought. The level of service has been poor. To start with this feedback request; I was addressed as Colin- this is not my name! I was also asked if the move went smoothly and if we were settling in to our new home. Unfortunately, largely due to lawler & co we are still waiting to move. We will finally move 12 days before Christmas.

In relation to the moving process, sadly that what not any bet

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2

Review by Angry on 10th December 2014
Robert Aston & Co Ltd, 87 Alcester Road, Birmingham
Would you use this agent again? No

I cannot stress enough how disappointed we were with this estate agents. I have rented for the past 10 years and never been treated with such disrespect. As soon as we had signed for our new flat and paid the deposit they couldn't care less. The day we moved into our flat it was disgusting. We had no hot water, the heater didn't work and the whole place was a mess. There was rubbish rotting in an old bin that had been left. I had to clean the entire place before i moved in without any hot water.

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3

Review by Amy on 10th December 2014
Jordans Residential Lettings, 80 Sankey Street, Warrington
Would you use this agent again? No

We got asked to leave the rental property at the end of the tenancy after the landlord changed their mind so extending the notice by an extra month giving us till November 2014, which we were grateful for as we were panicking about finding another property to move into. With numerous emails going back and forth to Jordan's, keeping them informed of our progress which they asked us to do, we asked a simple question that 'if' our new house was ready for October would the landlord be OK if we moved

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4

Review by John on 9th December 2014
Emoov, 121 Sloane Street, London
Would you use this agent again? Yes

After a big let down with a high street Estate Agents, I decided to try emoov after reading good online reviews.
I know that when reviews are on a company website, it doesn't always represent a true picture of the company, but my review that follows is just that:
From the first phone call to emoov, right up until now (under offer and not too long before moving) it has been a fantastic and refreshing experience.
The staff have treated me as a human being and at times we have had a laugh and g

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5

Review by Flaxtown on 14th December 2014
Leaders, 119-120 Western Road, Brighton
Would you use this agent again? No

It was a few years ago that I made the mistake of renting from Leaders, but I was telling a friend to beware of this awful company today and they suggested I write a brief review to warn others.
Leaders is not an estate agents per se, it is a property management service for landlords. There is no customer service for tenants and even in emergencies getting repairs is nigh on impossible. Whilst no attention to detail is paid to the tenant (the party actually providing payment to the landlord and

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6

Review by Riaz on 10th December 2014
Ryder & Dutton, Edge View House Salmon Fields Business Village, Oldham
Would you use this agent again? Yes

Sarah was very helpful from the moment I met her at the viewing. I spent around 15 minutes talking to her and looking for advice and guidance. Sarah was very considerate, polite and friendly towards me and helped me on the day of the viewing.
During the Auction, Sarah approached me as having recognised me, and this was very welcoming as I was nervous and fearful of the situation, as it was my first time at an auction. Again Sarah was helpful and explained other alternatives for me. when the pro

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7

Review by Faisal on 12th December 2014
Jorgensen Turner, 2a Brondesbury Road, London
Would you use this agent again? Yes

I had two studio flats to sell and they got me the offer I was after for both flats within a couple of weeks of launching both properties! Thank you LEE MARSKELL! Without a doubt would use again and recommend!

After a few painful months of trying to sell with two other reputable agents in the area, I finally decided to give Jorgenson Turner a crack. To be honest I hadn't heard of them before, and if it wasn't for my regular discussions with Arfan Riaz (Senior lettings negotiator) about how we

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8

Review by Sam on 12th December 2014
Aston Fox, 196 High Street North, London
Would you use this agent again? Yes

We were introduced to an excellent property on the first day it was available (before being listed). We were interested in making an offer the next day. They were very accommodating for us to make a second visit and we did not feel pressured by the agent to offer more than it was worth.

The property was listed with 2 agents which meant the clock was ticking. Overall I would say Aston Fox worked hard to process our purchase as quickly as was possible. Once our solicitor was engaged and the sur

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9

Review by MK on 11th December 2014
Glenmead Property Management, Glenmead House, 102 Beehive Lane,, Ilford
Would you use this agent again? No

Highly Disappointing service. First and foremost, they don't care at all. Avoid them!
It's been about 3 weeks now that we are struggling without the electric hob. It is still not sorted. After about 2 weeks and numerous emails (about the cost, inconvenience and stress involved in the flat) and calls, I was told that the product was ordered. I was also told that the Installation and disposing the old appliance was included in this. So, I relaxed assuming things would get sorted in few days. Aft

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10

Review by DJ on 10th December 2014
Russell Residential, 100-102 Regent Street, Cambridge
Would you use this agent again? No

I let two Cambridge properties, one with Russells and one with another agents. I have been using Russells for the last 4 years, for full management. They started off ok but have dramatically deteriorated over the last year or so since being taken over. Most annoyingly they never respond to emails or calls. The organisation is chaos. For instance, they failed to arrange the clean of the property despite there being a 4 week gap between tenants. I made several attempts to check this had been

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