GOOD:
+ Found us a place to live quickly
+ Got our deposit back in full
+ Found us a relatively cheap property for the area
BAD:
- communication very poor, with emails ignored and phone calls never returned - particularly maintenance dept.
- fees extremely high for service delivered
- state of accommodation upon moving in frankly shocking
- repairs performed extremely late, if at all, and usually poorly
- not enough enforcement of landlord's adherence to tenancy agreement
As an
As part of their letting service, Medlock are supposed to carry out tenant checks before letting your property out. In my case, the tenant gave employer info for a company that actually went out of business/shut down two years before the tenancy even started but because Medlock hadn't carried out proper checks they just went ahead rented out my property to a fraudster! I let my property through them and trusted them to do a good job as I lived in another part of the country so was relying on the
While I was impressed with Savills through most of the tenancy, the agent (Katharina Roth)'s response during check out was LESS THAN DESIRABLE.
At the end of the tenancy, Savills mentioned that an administrative fee would be charged if they arranged an end of tenancy clean. They mentioned names of cleaners they used and we decided to opt for them. Big mistake on our part since after the cleaners (After 5) left, Savills charged us an extra GBP 225 to arrange for additional cleaning which was
Distinctly average agent taking into consideration the messed up nature of the London rental market.
Their fees are extortionate - £100 tenancy set up fee PLUS £150 application fee per tenant plus £50 referencing fee per tenant: £250 per tenant based on two sharing.
For us that included zero management of the property throughout the year - the landlord did everything directly, including a terribly amateur inventory that caused a lot of stress and trouble for us when we moved out, with th
I engaged Mansbridge & Balment to sell my flat on the basis that I required exceptional communications and was duly told they excelled in this area and many others - especially when compared to the, and I quote, "corporate" estate agents in the area. The company went out of their way on their initial sales pitch to position themselves head and shoulders above the competition and referred to themselves as "Plymouth's No. 1 selling agent" this was of course reflected in their commission. To assist
We had an extremely difficult search for a rental property - my flatmate was living in Norfolk so we couldn't search together, and we had quite a strict budget. We had already had a property fall through on the street we really loved, and felt very let down by the agents. We had a lot of bad experiences with various agents who we didn't feel were very helpful and didn't give us the support we needed. Most of our agents didn't truly understand what we were after, showing us some very unpleasant p
I first encountered Martin & Co in Harrogate whilst searching for a suitable property as an investment & for buy-to-let, and was very impressed indeed with them.
They were generous with useful advice as to how to proceed with finding a property, even being willing to give their opinions on the suitability of various properties which I was considering. Their suggestions were invaluable to me in the final selection of the property which I bought.
From the moment the sale was completed, they we
After being on the market with a local agent for over 10 weeks, and whom promised the earth but delivered little and whose customer service skills were non existent, I literally stumbled across fishneedwater on Google.
The were out of town and I hadn't heard of them so at first I was cautious, but agreed to have them visit my property.
James visited me and I thought his pitch was particularly good. He suggested marketing a little lower, with the aim to have more interest and then he said
