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Top 10 reviews of the week

Week 38 (15th - 21st September 2014) - view other weeks


1

Review by Antony on 17th September 2014
Felicity J Lord, Unit 3 C South Quay Plaza 189 Marsh Wall, London
Would you use this agent again? No

I'm writing this review because I wish to warn people about the the level of service that this particular branch has provided me with during my tenancy period. I will address 3 instances in which I felt that their level service had been both poor and unprofessional.

1. Request for a study table

The agent handling the negotiation of our contract was Marcus Docker and prior to the signing of the tenancy agreement, I had put in a request to him over the phone to speak to the landlord about my

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2

Review by Angela on 16th September 2014
LV PROPERTY, 157c Warstone lane, Birmingham
Would you use this agent again? Yes

I have recently moved from London to Birmingham after I was offered a new job in the city. I came across LV Property after seeing a beautiful property advertised on Right move. I phoned up immediately and spoke to Josh on the phone. He was very polite and knew immediately what property I was on about. After a short discussion with Josh about the property we had booked in a viewing for the morning of the following day.
The following morning I set off from London to meet Josh at our arranged tim

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3

Review by Moon on 18th September 2014
Bridgfords, 26 Manchester Road, Manchester
Would you use this agent again? No

Let me start by saying that Bridgfords eradicated all of the joy that should have surrounded my first house-buying experience.

I bought my house under the pretences that it would be ready to be moved into and sales would be finalised within two months of the offer being made. I was promised this by the agent, George, so was happy to go through with the offer. Note: the house way uninhabited and I was making a cash buy. I finally moved in three months down the line, after having spent 5 weeks

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4

Review by Tom on 19th September 2014
Fresh Move, 12 Walnut Road, Torquay
Would you use this agent again? No

A thoroughly unpleasant experience from start to finish.

I moved to that cottage in Devon from London. Two days before the move, Fresh Move said they thought I should delay because they weren't sure if the property was in a habitable state. Why weren't they sure? Wasn't that their job?? After all, they were managing the place!
By then it was too late, all the arrangements had been made. There was no way I could delay moving all my belongings 250 miles!

The property was in a disgusting co

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5

Review by Mr on 18th September 2014
Bairstow Eves, 4 Cross Lane, Birmingham
Would you use this agent again? No

Our property had been up for sale for over six months and the price was dropped a couple of times through our estate agent in attempt to renew interest. Out of nowhere my wife receives a call from Bairstow Eves great Barr branch who claim that they have a prospective female buyer that would like to view the property as the type of house and location is what they are interested in. Not being completely cynical we arranged for Bairstow eves to come round and value the property and discuss terms w

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6

Review by Rachel on 17th September 2014
Property Link Liverpool, 405 Smithdown Rd, Liverpool
Would you use this agent again? No

We have had such a bad experience dealing with Wavertree Property Link. We signed for the house, added in a bill package and then paid the deposit and rent for summer assuming everything would then sorted for when we wished to move in around the middle of September, but we were very wrong. The house was only first cleaned at the end of July, the same day we collected the keys. We found the house in a horrid state; there had been moldy food left in the fridge, broken furniture in all of the room

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7

Review by starlitdarkness on 17th September 2014
Harringtons Lettings, 169 Hangleton Way, Hove
Would you use this agent again? No

I honestly think that Basil Fawlty could run a lettings agency in a more professional and organised manner than this thoroughly incompetent company.

I am relieved to have finished dealing with them after a year of consistently unprofessional service.

This is a company which are all smiles and kindness until they have your money - then the true colours begin to burst forth. Just a few of the joys you can expect as a tenant of one of this company's properties;

1. Being given minimal noti

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8

Review by Nathan on 16th September 2014
City Quays, 193 Lower Road, Surrey Quays, London
Would you use this agent again? No

I have had the absolute displeasure of ever coming into contact with this farce of a company and want to share my nightmare experience with all potential clients, after being informed that there is such a forum to air and warn people of them:

In a nutshell, this company did not pay me 6 months worth of rent and it took great lengths, including threatening to call the police to finally have this resolved. An excerpt;

I am writing this email as a final warning to you. You and Jag and all yo

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9

Review by Scott on 19th September 2014
Horler Associates, 1 Temple Cottage, The Green, Datchet
Would you use this agent again? No

Hi
Firstly is there enough space to write my review - I hope so
My partner and I are currently renting a fully managed 2 bedroom property from Stephen Uren,
We were not allowed to be there for the inventory check in process which is strange as all the other houses I have rented require you there so you can accurately log down imperfections with the property and to ensure the correctness of the inventory- this resulted in the inventory clerk missing several important things and causing us to

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10

Review by Tom on 19th September 2014
Shepherd Gilmour Properties, 241 Deansgate, Manchester
Would you use this agent again? No

It took us 8 weeks to get our deposit back.

They tried to charge us for damage that existed before we moved into the flat (which we could evidence with photos), and tried to charge us £100 for cleaning the flat, even though when we moved in, the flat was in a disgusting state, it even had previous tenants dirty crockery still there! All the matresses where badly in need of replacing and the beds were old, whilst the living room sofa was falling apart. We sent a long email itemising all the d

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